DHL.com – International Express Deliveries

DHL International GmbH is a German courier, parcel, and express mail service which is a division of the German logistics company Deutsche Post DHL. The company delivers over 1.3 billion parcels per year.

Summary

Name: DHL.com

Description: DHL International GmbH is a German courier, parcel, and express mail service which is a division of the German logistics company Deutsche Post DHL. The company delivers over 1.3 billion parcels per year.

dhl.com

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Comments Rating 3.24 (34 reviews)
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5

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34 Comments
  1. Pickup time

    • (2)
      Overall Rating

    The DHL team is so slow! I requested someone to pick up some documents in order to deliver them to my friend abroad. They took two weeks to confirm that someone will pick up the documents and he picked them up after one month of the request! Actually, they wasted my time.

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  2. Missing documents

    • (2)
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    My friend requested a DHL service to send me some important documents. I was surprised that the documents were missing!! Documents seem to be fetched and someone tried to read them and take the information. I do not recommend it at all.

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  3. More than perfect

    • (5)
      Overall Rating

    I have had several opportunities over the past few years to use DHL services. I have always come away impressed by their professionalism and the quality of their packagings.

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  4. Website is down

    • (2)
      Overall Rating

    I wanted to make an appointment on the DHL website as I wanted to deliver a gift to my mother in another country. Unfortunately, the website is always down and not responding! I tried from different browsers but with no result.

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  5. Quick service

    • (4)
      Overall Rating

    Dhl gave me a quick service for my courier to reach the destination. There packaging is also very neat and safe for delicate products. I made a order online they came home picked the package on door step which was very convenient for me.

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  6. Not real promises

    • (1)
      Overall Rating

    This delivery company doesn’t offer real promises. I contacted their team in order to send me someone to take some documents to deliver them to my sister living abroad. They claimed that someone will come to me after two days. I waited for 10 days with no show-up! So unprofessional team.

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  7. Don't trust

    • (2)
      Overall Rating

    I don’t know where’s my package until now! I wanted to send a package to my friend in Dubai. I contacted DHL and they said that the package will be delivered two weeks later. Three weeks later, nothing was delivered so I tried to contact them. They avoided me and didn’t reply to me. Very unprofessional.

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  8. Slow delivery

    • (2)
      Overall Rating

    DHL has the slowest delivery ever!! I tried to deliver something to my sister who lives abroad, it was delivered to her one month later. I am so disappointed with this experience.

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  9. Reliable prices

    • (5)
      Overall Rating

    DHL has the most reliable prices compared to many delivery companies. Also, they ask about their total amount of money after the safe delivery of the parcel! Impressive!!

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  10. Trusted

    • (4)
      Overall Rating

    I was always searching for a company to deliver any parcel I want wherever I want. I tried so many companies but most of the time, the parcel was delivered late or even damaged. But since I knew DHL, they became my favorite delivery company as they’re very trusted.

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  11. Fast delivery

    • (4)
      Overall Rating

    I live in Dubai and there was a parcel sent to me from my sister from Germany by DHL service. My sister sent it from only two days and it came today! Very fast delivery service provided by them.

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  12. Very informative website

    • (4)
      Overall Rating

    As a new customer in DHL, I opened their website to understand the services they’re providing. The website is really very informative. They’re explaining everything regarding the delivery and how they can help. Highly recommended.

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  13. Quick and safe service

    • (5)
      Overall Rating

    I was always anxious if I wanted to deliver something to my sister who lives abroad. But DHL helped with this. They deliver my package very quickly and safely. A message was delivered once the package was delivered to my sister. Very good service with affordable prices. Definitely will recommend it to my friends.

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  14. No quick service

    • (3)
      Overall Rating

    They delivered my courier safely but time they took for delivery is more other than that its ok kind of courier. Don’t rely on them if u wanted to have a emergency delivery.

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  15. Not advisable

    • (2)
      Overall Rating

    My Christmas package got delivered to me extremely late. I was not even able to track them for a really long time. But I know other people have had better experiences so take it with a grain of salt.

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  16. Recommended

    • (3)
      Overall Rating

    I have been able to quickly send and receive packages in no time because of them. You can trust them with your secure packages.Recommended.

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  17. Service was delayed

    • (3)
      Overall Rating

    I sent a package through this courier which was sent to other end on urgent basis. But the package was delivered 5 days later. There was no proper update regarding the package. Could update your services

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  18. Would reccomend

    • (4)
      Overall Rating

    DHl has been quick with their couriers and it reached me very fast too . My Christmas presents arrived on time because of them and I was very content with how diligent they are with what they do . Good service .

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  19. Good service

    • (3)
      Overall Rating

    I used DHL to send packages to my family who live far away from me. They have been really quick with picking up and delivering it at the right time too . Very happy with their services .

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  20. Good treatment

    • (3)
      Overall Rating

    I have used their services multiple times and I am satisficed with all of it .Would totally recommend .

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  21. INCONSISTENT

    • (1)
      Overall Rating

    I had an experienced with them before and so far I never experienced any delays nor bad service but now I never expected that I will experience delay from them. I checked the status online and it should be delivered last Friday but didn’t receive it at all. Gosh! What happened? No one even call me.

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  22. Still worthy of my trust

    • (4)
      Overall Rating

    I used again their service for the 3rd time and still never failed to amaze me. This courier is again fast and can really be trusted.

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  23. Sad and Disapponted

    • (2)
      Overall Rating

    I used again their service last week since I had a good experienced with them before. But I was sad when they didn’t meet my expectation. DHL what happened? You should be consistent!

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  24. Reliable, Fast and Convenient

    • (4)
      Overall Rating

    DHL is another reliable courier. They will help you send your documents fast with less hassle. I must say because I’ve experienced it. Thank you DHL. Good job!

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  25. Trusthworthy

    • (4)
      Overall Rating

    DHL is a good courier. In fact I have a friend who is working there for almost 5 years and she’s been helping me every time I send documents, package etc. God bless DHL!

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  26. Fast and Reliable

    • (4)
      Overall Rating

    This courier is really fast and reliable. I had a good experienced with them before. The support team are also accommodating

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  27. Highly recommended

    • (4)
      Overall Rating

    I had an experienced with DHL before and I was surprised that they were able to send my documents as earlier as possible. I highly recommend this courier to everyone. Thank you DHL and God bless!

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  28. Very Professional

    • (4)
      Overall Rating

    I had a great experience using their service however there is definitely scope for improvement. I will definitely use their service again, Great staff and customer service.

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  29. Very Professional

    • (4)
      Overall Rating

    I had a great experience using their service however there is definitely scope for improvement. I will definitely use their service again, Great staff and customer service.

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  30. could use improvement

    • (3)
      Overall Rating

    the service is a few days late and they did not answer my calls. Even though they have good prices and easier process

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  31. subpar service

    • (3)
      Overall Rating

    The service is nice and they sent everything on time. But the tracking delivery was really slow and the customer service was rather frustrating. They could improve on that.

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  32. Fast and reliable

    • (4)
      Overall Rating

    I have no issue with DHL so far. I hope they continur their good service in the future.

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  33. Average

    • (3)
      Overall Rating

    They are convenient and have been really helpful. But i cant help but mention that sometimes there is a delivery delay of as long as 2 weeks and it gets expensive sometimes.

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  34. Average experience

    • (3)
      Overall Rating

    They sometimes do not reach on time which can be annoying and they are a tad bit expensive.

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