DHL.com – International Express Deliveries

DHL International GmbH is a German courier, parcel, and express mail service which is a division of the German logistics company Deutsche Post DHL. The company delivers over 1.3 billion parcels per year.

Summary

Name: DHL.com

Description: DHL International GmbH is a German courier, parcel, and express mail service which is a division of the German logistics company Deutsche Post DHL. The company delivers over 1.3 billion parcels per year.

dhl.com

User Review
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Comments Rating 3.63 (83 reviews)
Overall
5

Visitor Reviews

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  1. Samantha Khaler June 30, 2021 at 9:01 AM

    Extremely useful

    • (4)
      Overall Rating

    Extremely useful!!! Reasonably easy to use. Once you figure out how to find the redirection options for a package in transit.

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  2. Great service

    • (3)
      Overall Rating

    Great for tracking and allows me change my delivery date and delivery location through the website. The only feature I wish the website had would be to rename or label my packages to better keep track of them.

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  3. u deserve the 5 star

    • (5)
      Overall Rating

    I request to change address after a shipment, i call the CC to change for address and help me to change parcel status to change of address.

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  4. Fast service

    • (4)
      Overall Rating

    It was delivered before the expected time frame.. Whenever contacted customer care service, they helped me at best.

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  5. Great delivery

    • (3)
      Overall Rating

    Great delivery service, packages arrive in a time. Can be a little confusing to use at times, but it gets the job done. Sometimes when I have trouble logging into the web.

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  6. Dayanera Prescod June 22, 2021 at 6:39 PM

    Need Upgrade

    • (3)
      Overall Rating

    It’s very great for tracking consignment on express but c. Can’t give any info when the waybill number is entered.

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  7. Varsha devapriya June 21, 2021 at 6:22 PM

    extra duties

    • (3)
      Overall Rating

    Want to share my experience .In other words, DHL is the best and the fast courier service I have ever seen but they Charged me extra duties on my parcel.

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  8. DHL Express

    • (3)
      Overall Rating

    DHL Express is one of the best clearance setup for clearance of the express shipments…The delivery guy won’t deliver at the address and won’t even come on time.

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  9. Keerthi Suresh June 20, 2021 at 4:07 PM

    Good services

    • (4)
      Overall Rating

    They try to help as much as possible and provide good services but it is very slow and delivery sometimes takes ages to arrive

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  10. Great service

    • (4)
      Overall Rating

    Many great features, able to track orders, delivery date predicted, super quick and reliable services, very happy they match their descriptions

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  11. Great service

    • (5)
      Overall Rating

    Very experienced staff, super quick delivery, they never fail to amaze me such amazing services. 100% recommend

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  12. Easy and simple to use!

    • (4)
      Overall Rating

    Easy and simple to use! You can even save tracking on an account so that you can see it on other devices that is accessible on the app or site. One of the greatest and fastest updates

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  13. bainak palona June 11, 2021 at 3:31 PM

    Cost was low

    • (4)
      Overall Rating

    I could track my parcel throughout the shipment, It was delivered before the expected time frame. Cost was low as compared to other courier service that I enquired!!! Thanks DHL

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  14. Responsibility

    • (4)
      Overall Rating

    The staff is very professional, Helping and they know their job and responsibility. Love DHL service. Recently I shifted my flat using DHL service.

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  15. very important documents

    • (4)
      Overall Rating

    My courier consisted of very important documents. I had a great experience with DHL services. Overall the process was quick, smooth and my parcel was safe and sealed at the time of delivery

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  16. "Trusted Service"

    • (4)
      Overall Rating

    This is the best courier service and very much trusted one. Its cost also less than compared to other courier companies. We can also track the package in this website…

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  17. Ronnie Thomas June 4, 2021 at 12:10 PM

    More helpful

    • (4)
      Overall Rating

    I sent a courier through DHL .I requested for quick service. they helped me with their acknowledgeable service. DHL is helpful more than other courier services.

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  18. Love their Service

    • (4)
      Overall Rating

    DHL is a super services company who serve customers immediate order. I have great experience!!! Love their Service.

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  19. Marina Johnson June 2, 2021 at 10:04 AM

    Up to date

    • (4)
      Overall Rating

    Quick and easy to navigate…Great tracking information. Love it. Updated everyday.

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  20. definitely recommend

    • (4)
      Overall Rating

    I would definitely recommend this dhl websites , especially if you order alot at one time from different places. It’s keeps you up to date from order being confirmed, being sent out, where it’s at,any delays and why and when it will arrive.

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  21. Good support

    • (4)
      Overall Rating

    I had send medical supplements to my friend …They delivered within two days…Very very good service provided by them….Thanks for your support !!!

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  22. user friendly websites

    • (3)
      Overall Rating

    It is very user friendly, allows you to track your anticipated deliveries from origin to your front door while detailing all of the stops and delays (if any) ensuring that you are informed of your delivery date in real-time.

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  23. Finest service

    • (4)
      Overall Rating

    They offer one of the finest international courier delivery services across the globe. My package was delivered in a stipulated time without any damage to my product.

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  24. Need update

    • (3)
      Overall Rating

    I used this service many times, I almost happy with service, but they can improve the system as we can see now-a-days if we order something in flipkart, amazon or any other applications we get updated with time to time, but in DHL service we can see that we get only few updates about the couriers.

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  25. Too fast

    • (4)
      Overall Rating

    Too fast!!!! Arrives really very fast. The delivery executives are also too polite. Good for shipping parcels within the country anywhere. Also handles any fragile material with full care.

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  26. Fast Delivery

    • (4)
      Overall Rating

    Recently I bought a product from eBay, which’s shipped by DHL. DHL have fastest courier service in my experience. They delivered my parcel in same day . They fully take cared my parcel and delivered to me first time without calling me for location.

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  27. Works well

    • (4)
      Overall Rating

    Very easy to use, works well, absolutely love the widget…Not bombarded with annoying ads and frankly one of the best package tracking websites I’ve used.

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  28. great prices

    • (3)
      Overall Rating

    So simple to use, and it got me great prices. I have used it just a hand full of times but it’s great.

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  29. impressed

    • (4)
      Overall Rating

    Keep up the good work DHL team…I am impressed by your user interface and your fast and uninterrupted delivery services…..

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  30. good app

    • (4)
      Overall Rating

    I LOVE this app!!! I’ve used a few of them, and this has been my favorite. Its very easy to use/set up, you can link multiple accounts, it shows you when they will be delivered.

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  31. appreciate

    • (4)
      Overall Rating

    The Dhl is great. the only thing I would appreciate that they get well is the delivery date I always have that one day scheduled to get a delivery and then they changed the delivery date the next day but it turns out it was still going get delivered the day it was specified in the first place. I don’t leave because we are prone to have packages stolen and of course we cannot leave them packages there solo. that’s my only issue.

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  32. express service

    • (4)
      Overall Rating

    The DHL express service is good .Better than all of the other tracking apps I’ve used. Very Fast and efficient…

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  33. great

    • (3)
      Overall Rating

    This app performs exactly as advertised. I’ve tracked several packages so far and the app has functioned flawlessly each and every time. I was able to be home, waiting at the right time for each and every delivery….

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  34. Tracking apps

    • (4)
      Overall Rating

    This app is one of the most complete parcel tracking apps I have ever used…Superfast reaction and immediately worked on the problem. Package details are loading easy..

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  35. Easy To Use app

    • (4)
      Overall Rating

    Very easy to use the app, works well, absolutely love the widget and I get my delivery notifications on time but some times delivery boys are very irresponsible!!

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  36. work great

    • (4)
      Overall Rating

    Seems to work great, I like not being bothered about signing up for things. Accurate info, easy to use! I love this app it makes tracking packages so easy to follow every step of the way.

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  37. customercare support

    • (4)
      Overall Rating

    Simple and easy to use, even allows you to save tracking to an account so you can view it on other devices that can access the app or website. One of the best and fast service of updates but customer service bad.

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  38. Nice app

    • (4)
      Overall Rating

    Really like this app!! helps me track multiple parcels simultaneously. It figures out the carrier and everything just by the tracking number. Pretty cool

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  39. Convenient

    • (4)
      Overall Rating

    Very useful and convenient. Absolutely amazing. The convenience is also amazing. You don’t need a tracking number it detected mines faster than speed of light, the tracking works just fine to keep up to date on the latest on Packages.

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  40. Elizabeth Tom May 20, 2021 at 8:41 AM

    Convenient

    • (4)
      Overall Rating

    Very useful and convenient. Absolutely amazing. The convenience is also amazing. You don’t need a tracking number it detected mines faster than speed of light, the tracking works just fine to keep up to date on the latest on Packages.

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  41. no support

    • (4)
      Overall Rating

    Very good app Mostly gives the information when I need it. This app makes tracking multiple parcels from different delivery companies easy, Updates with every change, constantly monitoring all tracking numbers, no need to keep checking, but no customer care support

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  42. Too fast

    • (4)
      Overall Rating

    Too fast. Arrives really very fast. The delivery executives are also too polite. Good for shipping parcels within the country anywhere. Also handles any fragile material with full care. Still now I received many parcel through this courier. I also ship many parcel through this courier.

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  43. Great app

    • (4)
      Overall Rating

    Great app for tracking your shipments and deliveries. You can get updates on your package ? as well as make changes to the delivery. I’m able to easily add instructions or have my packages held when I’m not around for pickup. Accurate timing and information gives you a sense of security. I would recommend this app for anyone sending out receiving packages they value.

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  44. Great service

    • (4)
      Overall Rating

    Have been doing business with DHL from 3 yrs now and it’s been a great experience. it’s convenient , easy and efficient app . The team is really supportive in guiding you and helping you out. It has made my life easy with its timely pickups and economical shipping cost. Nice services…will surely recommend to others too?

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  45. Trustable

    • (4)
      Overall Rating

    DHL is trustable, when compared to others. App is fast and never crashes that one of the best feature of this app.Delivery also on time . Nice application with pretty simple user interface.

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  46. Safe package

    • (4)
      Overall Rating

    Courier is very safe and i use there service whenever i wanted to make local or international package delivery. There is quiet good discounts for regular customer and they promise safe on delivery. Tracking the courier is also very good and update is done quickly

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  47. Neat packaging

    • (4)
      Overall Rating

    I made a courier using their service and there was a quick pickup service. They made a package as needed for the courier item everything was neat and good. Satisfied with the service.

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  48. Professionals

    • (5)
      Overall Rating

    DHL packaging is really PERFECT! My sister sent me a gift by DHL but it was made of glass, I was always wondering how it will be delivered from another country without any harm. To my astonishment, the gift was delivered safely and without any scratches!

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  49. Friendly staff

    • (5)
      Overall Rating

    I had a problem regarding my pickup as I requested someone to pick up some important documents to deliver them to my friend living abroad. The pickup man took more than one week to come so I contacted them, they apologized immediately and solved the problem within only 10 minutes. Two hours and they sent someone to pick up my documents!

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  50. Pickup time

    • (2)
      Overall Rating

    The DHL team is so slow! I requested someone to pick up some documents in order to deliver them to my friend abroad. They took two weeks to confirm that someone will pick up the documents and he picked them up after one month of the request! Actually, they wasted my time.

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  51. Missing documents

    • (2)
      Overall Rating

    My friend requested a DHL service to send me some important documents. I was surprised that the documents were missing!! Documents seem to be fetched and someone tried to read them and take the information. I do not recommend it at all.

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  52. More than perfect

    • (5)
      Overall Rating

    I have had several opportunities over the past few years to use DHL services. I have always come away impressed by their professionalism and the quality of their packagings.

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  53. Website is down

    • (2)
      Overall Rating

    I wanted to make an appointment on the DHL website as I wanted to deliver a gift to my mother in another country. Unfortunately, the website is always down and not responding! I tried from different browsers but with no result.

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  54. Quick service

    • (4)
      Overall Rating

    Dhl gave me a quick service for my courier to reach the destination. There packaging is also very neat and safe for delicate products. I made a order online they came home picked the package on door step which was very convenient for me.

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  55. Not real promises

    • (1)
      Overall Rating

    This delivery company doesn’t offer real promises. I contacted their team in order to send me someone to take some documents to deliver them to my sister living abroad. They claimed that someone will come to me after two days. I waited for 10 days with no show-up! So unprofessional team.

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  56. Don't trust

    • (2)
      Overall Rating

    I don’t know where’s my package until now! I wanted to send a package to my friend in Dubai. I contacted DHL and they said that the package will be delivered two weeks later. Three weeks later, nothing was delivered so I tried to contact them. They avoided me and didn’t reply to me. Very unprofessional.

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  57. Slow delivery

    • (2)
      Overall Rating

    DHL has the slowest delivery ever!! I tried to deliver something to my sister who lives abroad, it was delivered to her one month later. I am so disappointed with this experience.

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  58. Reliable prices

    • (5)
      Overall Rating

    DHL has the most reliable prices compared to many delivery companies. Also, they ask about their total amount of money after the safe delivery of the parcel! Impressive!!

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  59. Trusted

    • (4)
      Overall Rating

    I was always searching for a company to deliver any parcel I want wherever I want. I tried so many companies but most of the time, the parcel was delivered late or even damaged. But since I knew DHL, they became my favorite delivery company as they’re very trusted.

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  60. Fast delivery

    • (4)
      Overall Rating

    I live in Dubai and there was a parcel sent to me from my sister from Germany by DHL service. My sister sent it from only two days and it came today! Very fast delivery service provided by them.

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  61. Very informative website

    • (4)
      Overall Rating

    As a new customer in DHL, I opened their website to understand the services they’re providing. The website is really very informative. They’re explaining everything regarding the delivery and how they can help. Highly recommended.

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  62. Quick and safe service

    • (5)
      Overall Rating

    I was always anxious if I wanted to deliver something to my sister who lives abroad. But DHL helped with this. They deliver my package very quickly and safely. A message was delivered once the package was delivered to my sister. Very good service with affordable prices. Definitely will recommend it to my friends.

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  63. No quick service

    • (3)
      Overall Rating

    They delivered my courier safely but time they took for delivery is more other than that its ok kind of courier. Don’t rely on them if u wanted to have a emergency delivery.

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  64. Not advisable

    • (2)
      Overall Rating

    My Christmas package got delivered to me extremely late. I was not even able to track them for a really long time. But I know other people have had better experiences so take it with a grain of salt.

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  65. Recommended

    • (3)
      Overall Rating

    I have been able to quickly send and receive packages in no time because of them. You can trust them with your secure packages.Recommended.

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  66. Service was delayed

    • (3)
      Overall Rating

    I sent a package through this courier which was sent to other end on urgent basis. But the package was delivered 5 days later. There was no proper update regarding the package. Could update your services

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  67. Would reccomend

    • (4)
      Overall Rating

    DHl has been quick with their couriers and it reached me very fast too . My Christmas presents arrived on time because of them and I was very content with how diligent they are with what they do . Good service .

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  68. Good service

    • (3)
      Overall Rating

    I used DHL to send packages to my family who live far away from me. They have been really quick with picking up and delivering it at the right time too . Very happy with their services .

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  69. Good treatment

    • (3)
      Overall Rating

    I have used their services multiple times and I am satisficed with all of it .Would totally recommend .

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  70. INCONSISTENT

    • (1)
      Overall Rating

    I had an experienced with them before and so far I never experienced any delays nor bad service but now I never expected that I will experience delay from them. I checked the status online and it should be delivered last Friday but didn’t receive it at all. Gosh! What happened? No one even call me.

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  71. Still worthy of my trust

    • (4)
      Overall Rating

    I used again their service for the 3rd time and still never failed to amaze me. This courier is again fast and can really be trusted.

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  72. Sad and Disapponted

    • (2)
      Overall Rating

    I used again their service last week since I had a good experienced with them before. But I was sad when they didn’t meet my expectation. DHL what happened? You should be consistent!

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  73. Reliable, Fast and Convenient

    • (4)
      Overall Rating

    DHL is another reliable courier. They will help you send your documents fast with less hassle. I must say because I’ve experienced it. Thank you DHL. Good job!

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  74. Trusthworthy

    • (4)
      Overall Rating

    DHL is a good courier. In fact I have a friend who is working there for almost 5 years and she’s been helping me every time I send documents, package etc. God bless DHL!

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  75. Fast and Reliable

    • (4)
      Overall Rating

    This courier is really fast and reliable. I had a good experienced with them before. The support team are also accommodating

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  76. Highly recommended

    • (4)
      Overall Rating

    I had an experienced with DHL before and I was surprised that they were able to send my documents as earlier as possible. I highly recommend this courier to everyone. Thank you DHL and God bless!

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  77. Very Professional

    • (4)
      Overall Rating

    I had a great experience using their service however there is definitely scope for improvement. I will definitely use their service again, Great staff and customer service.

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  78. Very Professional

    • (4)
      Overall Rating

    I had a great experience using their service however there is definitely scope for improvement. I will definitely use their service again, Great staff and customer service.

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  79. could use improvement

    • (3)
      Overall Rating

    the service is a few days late and they did not answer my calls. Even though they have good prices and easier process

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  80. subpar service

    • (3)
      Overall Rating

    The service is nice and they sent everything on time. But the tracking delivery was really slow and the customer service was rather frustrating. They could improve on that.

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  81. Fast and reliable

    • (4)
      Overall Rating

    I have no issue with DHL so far. I hope they continur their good service in the future.

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  82. Average

    • (3)
      Overall Rating

    They are convenient and have been really helpful. But i cant help but mention that sometimes there is a delivery delay of as long as 2 weeks and it gets expensive sometimes.

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  83. Average experience

    • (3)
      Overall Rating

    They sometimes do not reach on time which can be annoying and they are a tad bit expensive.

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