DNB.nl – De Nederlandsche Bank
DNB is committed to a stable financial system: stable prices, solid financial institutions and properly functioning payment transfers. In the fulfilment of all its tasks, DNB puts into practice its mission: working on trust.
Summary
Name: DNB.nl
Description: DNB is committed to a stable financial system: stable prices, solid financial institutions and properly functioning payment transfers. In the fulfilment of all its tasks, DNB puts into practice its mission: working on trust.
Comments Rating
( reviews)
Overall
0.5
Visitor Reviews
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Not advisable
I had made my first transaction with this bank, and my funds were stuck; it showed that the funds were deducted but not transferred to the person to whom I wanted to send them. I called their customer service, and they said it was their problem; I am their customer, dealing with their bank, and they said it was their problem!
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Untrustworthy
I put money into this bank because they promised me a greater rate of return, but I didn’t obtain a good return and lost all of my money. Do not put your trust in them to invest your money because they lack experience in stock investing and there is a great danger of losing money.
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This isn't professional
This bank is not at all professional! My debit card was not working in my online buying, thus I had a problem. I tried numerous times but received errors. I called their customer support department, but they placed me on hold for an hour before disconnecting the connection!
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Not in my confidence
The worst bank I’ve ever dealt with; unpleasant employees, sluggish service; they claim to work on trust; nevertheless, I’m not sure why they remove 25 Euros from my account every month; this bank does not have my trust.
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Extremely disappointed
They promised me stable prices, but each of their services is more expensive. I transferred money from this bank to another bank, and they deducted a higher amount than other banks. Second, they claimed that when I receive a message on my phone regarding a transaction, this service is free, but they have been deducting money from my account for the past three months.
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nothing vital
There’s nothing vital on it, and the contact information is incorrect. There is a lot of fake news out there these days, and it’s tough to trust businesses.
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tough
The website is poorly designed; placing orders on it is tough; the page keeps buffering, requiring you to repeat all of the operations.
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physically demanding
It is physically demanding for them to complete the required documentation, and their client interface might be much better.
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inexcusably rude
The customer service is inexcusably rude. I had merely asked about their services, and he responded in an unprofessional manner. All of his customers/clients must be treated with respect.
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deceitful
The rudest and most deceitful bank ever. The supervisor was rude and seemed to have no idea what he was doing.
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inefficient
DNB’s finance systems are inefficient. They charge higher prices than the competition. Nobody would be pleased if they were forced to pay those prices. I was anticipating something new while viewing their website and was pleasantly surprised.
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rude
The central supervisor was rude and made no attempt to apologize for the information he provided. Finally, I was exhausted and decided never to do business with this corporation again.
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rude
Today I went to see them, and they kept me waiting for a long time. The manager was rude to me when I confronted him. Customer service is atrocious. I am not endorsing anyone.
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rude
DNB kept me waiting for hours, and when my number was eventually called, the person on the other end of the line was impatient and rude with me for no apparent reason. The quality of their customer assistance was appalling.
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impolite
People that deal with you are impolite and don’t communicate effectively. DNB thwarted my attempts to find a good alternative for my online transactions and banking services.
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no one was ready to help
This bank had multiple issues, and nothing went properly; I continued to have issues with them, and no one was ready to help; it was a waste of time.
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unsatisfied
DNB’s services have left me quite unsatisfied. Given that they are a financial company, I had high expectations, yet I am still disappointed. They are not even consistent in their actions.
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Service has been delayed
They have not improved their service despite the fact that it has been years. Always horrible service, unpleasant employees, and service that is late.
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Terrible services
This bank isn’t very capable! I was concerned because my debit card was not working in my internet transactions. I tried over and over, but there were always mistakes. When I called their customer service department, they put me on hold for an hour before terminating the line!
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Shipping is running late
DNB customer service contacted to offer me a credit card with cashback, which I accepted and they provided to me. I expected it within a week, but they took so long to deliver it that I still haven’t received it.
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Awful experience
The website does not provide important information; everything is shoddy and disorganized, and when I spoke with the staff here, they were unable to provide any meaningful information.
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complete disaster
The banking system is in a state of flux. My banking experience was a complete disaster. They are disinterested in their work and neglect to address client concerns. Their customer service is the absolute worst I have ever dealt with.
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exhausting
They take such a long time to finish the required documents that it is physically demanding, and their client interface could be lot better.
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sluggish and ineffective
They used to be a well-known corporation, but their unskilled employees have pushed them into bankruptcy. Their employees did not provide adequate customer service or attention. They have terrible customer service and make you wait all the time. Customer service is sluggish and ineffective
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Structure of the organization is poor
This bank is terrible; their services are poor, and they fail to meet their organizational goals; the general manager has no idea how to manage the people, and the result is chaos.
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On the website, there are no services listed
The staff is inexperienced, there is no information on their banking services on their website, and no one answered my inquiries when I called.
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Worst encounter
I had the worst experience with this bank; they are completely useless and incompetent, and they are disrespectful to all customers.
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Terrible
As a bank, DNB has terrible “hidden fees,” and I’m not sure how Norwegians can tolerate such a lousy banking service. In Norway, I believe the banking business should be changed! Take a look at how WeChat helped to build China’s entire ecosystem and learn from it!
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untrained
Very poor customer service. Our formalities take a long time to complete. Employees who are unpleasant and untrained.
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not a feasible alternative!
Their payment methods are too slow, and their service fees are more than those charged by other banks. They also do not offer any unique services. This is not a feasible alternative!
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Worst internet site
Starting with the website, it’s evident that this is going to be a poor experience. I’ve never seen a worse design with a dodgy user interface. Please don’t even try to work with them.
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Worst banking experience ever
I’ve never had a worse banking experience in my life. There are a plethora of superior options available to people. This is not the case!!!
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Not at all professional
This bank isn’t even close to being professional! They kept me on hold for an hour before disconnecting the line. What a dreadful example of customer service.
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Could be a lot better!!
Once a highly regarded institution, it no longer meets the required standards. Customer satisfaction and service quality have declined. If Dnb wants to keep its customers, they need to look into the problems and try to fix them.
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really harsh
I’m not thrilled with the information they supplied. The services here are valid, but the way they are presented to individuals is really harsh and degrading, and it is not worth it.
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Lot of unnecessary paperwork
I wanted to open a bank account with their bank, so I called their customer service department and spoke with a person. He insisted on a plethora of paperwork from me, the majority of which is not necessary by most banks!
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furious
Very poor customer service. They kept me waiting for hours, and they were nasty and unfriendly to their customers, acting as if they were always furious.
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Ineffective management
The service is terrible, the employees are sluggish and unmotivated, and it takes a long time for them to perform simple work. They need to modify their management style because it isn’t benefiting anyone.
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Not at all what I had anticipated!!
It doesn’t live up to its previous glories. Over the years, it has been run down by uneducated and rude staff. Customer pleasure must be prioritized.
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Misinformed
Misleading the public about their services; nothing about this place is legitimate, and their website lacks any service-related information.
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The service was dreadful
The employees were rude, and the service was inadequate. The bank is a disaster in terms of design. It astounds me that a bank of this stature still exists. When there were only 15 customers in the bank, cashing a check took an hour.
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too slow
Their payment methods are too slow, and their service fees are more than those charged by other banks. They also don’t offer any unique services.
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It's uninviting
This bank provides bad service; the manager is rude, and the environment is unsatisfactory; I did not enjoy my time here, and working with them is quite stressful.
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Awful experience
There were numerous complications with this bank, and nothing went smoothly; I continued having problems with them, and no one was willing to help; it was a waste of time.
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Uninvolved
Once a famous institution, it is now in shambles. The service quality has been degrading each time I return. The boss and personnel were impolite and uninterested in giving excellent customer service.
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Ignorant!
I had to ask him numerous times before he could give me all of the information I needed, and he sounded irritated. When I queried the manager about the details, he was completely clueless. What a bad customer service strategy.
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no tactics
It takes them weeks to accomplish any tiny activity; ordering them to do things is pointless; they do not adhere to any form of deadline or strategy; and they have no rules or tactics.
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deceitful
The rudest and most deceitful bank in history. The supervisor was rude and did not seem to know what he was talking about. I apologize for wasting my time in this manner, and I strongly advise you not to do so.
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limited
This bank did not assist me; their services are limited, and the staff was unable to offer me with comprehensive information about their job.
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rejected
My calls were all rejected, and I was unable to contact them. They must provide a decent customer service phone number. There are numerous issues with my account, and I have been unable to contact them to resolve them.
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not accommodating
I had the worst experience with this bank; they are completely useless and incompetent, and they are not at all accommodating. They are unable to assist in any useful way.
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courteous
For a long time, Dnb was my go-to bank, and they were quite efficient. However, service quality has deteriorated significantly. The personnel are not at all accommodating or courteous.
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obviously poor
The service quality is obviously poor. They take an excessive amount of time to finish required paperwork, and their customer interface could be lot better.
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inexperienced
The staff is inexperienced, there is no information on their banking services on their website, and no one answered my inquiries when I called.
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Awful experience
The customer service was quite harsh; I spoke with the manager, and he was unwilling to assist me with my demands; I would prefer better customer service the next time.
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Quality is deteriorating!!
For a long time, Dnb was my go-to bank, and they were quite efficient. However, service quality has deteriorated significantly. The personnel is not at all accommodating or courteous.
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Slow and drawn-out
The initial registration process for a dnb account was extremely slow, and the contact person would not return calls or emails. After weeks of waiting, we finally received the documentation.
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Employee and boss are both bad
The supervisor is unhelpful, the organization is disorganized, and there is no pleasant work culture; simply conversing with the staff is taxing.
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a number of faults
They do not give any valuable services, and the bank has a number of faults. They failed to open my bank account on time, and it was not registered under the correct name, which generated a number of problems.
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not something I recommend
DNB is causing me a lot of problems. They provide awful customer service and always make you wait. The personnel are also unpleasant to the customers. This business should not be selected. It is not something I recommend.
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unprofessional
The customer service is inexcusably rude. I had merely asked about their services, and he responded in an unprofessional manner. All of his customers/clients must be treated with respect.
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so far behind schedule
I agreed when DNB customer care phoned me to offer me a credit card with cash back, and they gave me the card. I expected it within a week, but it was so far behind schedule that I have yet to receive it.
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rude
The supervisor was rude and made no attempt to apologize for the information he provided. Finally, I was exhausted and decided never to do business with this corporation again.
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weird responses
Their customer service staff failed to meet the expectations of the customer. This isn’t even close to being professional. Their replies have been weird, and I’m not satisfied with them.
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Error on the server
I don’t do a lot of business with this account. When I perform transactions, it occasionally displays a server error. They don’t have a good customer service phone number to call.
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During the transaction, there was an issue
The service is not very excellent because I am unable to transfer funds from one account to another due to a server fault. They haven’t updated the system when I take money from my account, thus they have put me in a bind.
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It is necessary to maintain equilibrium
This is a regular account for me. However, I am dissatisfied with customer service because I never receive a proper response when I try to contact them. I have to keep a minimum balance, which is not simple for me.
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Customer service is poor
Poor financial and customer service; I called to check on my account and they kept transferring my call; no one ever returned my call.
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inconvenient and problematic
This bank does not merit my faith. I used to have an account with them, but it was always problematic. Very inconvenient and unsatisfying.
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unprofessional
They merely put you on hold for a long time and then do not show up when you go to see them in person. It was unprofessional to say the least.
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Misleading
Misleading the public about their services; nothing about this place is legitimate, and their website contains no information regarding services.
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Information that is not required
The website is so cluttered with superfluous material that it’s difficult to navigate, there’s nothing relevant on it, and the contact information isn’t working. There’s a lot of bogus news on there these days, and it’s difficult to trust businesses.
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Worst encounter
I had the worst experience with this bank; they are completely useless and incompetent, and they are disrespectful to all customers.
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Horrible
As a bank, DNB has terrible “hidden fees,” and I’m not sure how Norwegians can tolerate such a lousy banking service. In Norway, I believe the banking business should be changed! Take a look at how WeChat helped to build China’s entire ecosystem and learn from it!
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Error while registration
“Enter a valid account number associated with the mobile number,” it says when I try to register. I’ve been dealing with the same problem for a long time. I tried several times to contact customer service, but it was ineffective.
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horrible service
They have not improved their service despite the fact that it has been years. Always horrible service, unpleasant employees, and service that is late.
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uninviting
They are uninviting and disrespectful, refusing to listen to any suggestions. They have no idea how to establish customer relationships and generate trust. They are not a company I would suggest to anyone.
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disfunctional
I requested a bank transfer, but the money did not arrive for another month. I squandered a substantial amount of time and had to retry the transfer numerous times.
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There is no intention of working
The service is of poor quality. The banking system is inherently unreliable. My banking experience was a disaster. They don’t show up for work and don’t fix client issues.
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You will be treated with contempt
Worst customer service on the planet, with the rudest service… They treat you with contempt and then expect you to reciprocate.
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Staff has no worth
The manager is obnoxious and unwilling to share information about the bank; he advised me to look at their website, but it is devoid of information about their services and has no value for employees.
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Dreadful quality
There is no method to track your own money, and communicating with the staff is difficult. Please enhance the service quality.
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entirely different
Their customer support representative basically provided me with incorrect information, and when I spoke with the manager, he told me something entirely different.
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awful
Dnb’s customer service is among the worst in the industry. I had to wait an excruciatingly long time to speak with an official. A truly awful experience!!
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not endorsing
Today I went to see them, and they kept me waiting for a long time. The manager was rude to me when I confronted him. Customer service is atrocious. I am not endorsing anyone.
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terrible
This bank is terrible; their services are poor, and they fail to meet their organizational goals; the general manager has no idea how to manage the people, and the result is chaos.
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unprofessional banks
This is one of the most unprofessional banks I have ever seen; their services are limited in order to force you to pay for others; it is just profit-driven and uninterested in its customers.
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Please do not use these services
The manager is obnoxious and unwelcoming. The services are subpar; they don’t even provide the fundamental things that any other bank would, so I wouldn’t recommend trying them out.
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Customer service is poor
The bank’s manager is rude and unaccommodating, and I was dissatisfied with the services offered by this bank, which were unprofessional and lacking in work ethics.
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It's uninviting
This bank provides bad service; the manager is rude, and the environment is unsatisfactory; I did not enjoy my time here, and working with them is quite stressful.
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not very capable!
This bank is not very capable! I was concerned because my debit card was not working in my internet transactions. I tried over and over, but there were always mistakes. When I called their customer service department, they put me on hold for an hour before terminating the line!
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appalling
They kept me waiting for hours, and when my number was eventually called, the person on the other end of the line was irate and rude to me for no apparent reason. The quality of their customer assistance was appalling.
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Service has been delayed
They have not improved their service despite the fact that it has been years. Always horrible service, unpleasant employees, and service that is late.
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Provides substandard service
This is a deception. This website is not to be trusted. They offer lousy service and have no idea how to make customers happy.
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I'm extremely dissatisfied with these
I’m quite dissatisfied with these. Customer service is atrocious. I’ve previously worked in customer service and am familiar with how to deal with them. DNB, on the other hand, is unsuitable for anyone. They must ensure that their customers are satisfied!
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Not at all what I had anticipated!!
It doesn’t live up to its previous glories. Over the years, it has been run down by uneducated and rude staff. Customer pleasure must be prioritized.
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unaccommodating
The bank provides the worst customer service I’ve ever encountered; do not trust them; they are full of unpleasant, unaccommodating employees. The employees at this location was unable to provide any valuable information.
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Misinformed
Misleading the public about their services; nothing about this place is legitimate, and their website lacks any service-related information.
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Disrespectful and unethical
The customer service is inexcusably rude. I had merely asked about their services, and he responded in an unprofessional manner. All of his customers/clients must be treated with respect. This should not be utilized!
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strange
I’m dealing with a major problem that has yet to be resolved. It’s clear that he’s not a professional. Their responses have been strange and have left me unsatisfied. I only had a few questions and only needed a helpful hand.
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Registration problems
This company has a lot of problems for me. Their customer service is terrible, and they make you wait all the time. Employees also treat customers in an unpleasant manner. This firm should not be chosen, and I strongly advise against it.
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Answered in an unsuitable manner
The customer service is inexcusably rude. I had merely asked about their services, and he responded in an unprofessional manner. All of his customers/clients must be treated with respect.
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Disappointed
I’m quite dissatisfied with them; their customer service is atrocious. I’ve previously worked with clients and am familiar with how to deal with them. DNB, on the other hand, is unsuitable for anyone. They must ensure that their customers are satisfied!
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Terrible services
This bank isn’t very capable! I was concerned because my debit card was not working in my internet transactions. I tried over and over, but there were always mistakes. When I called their customer service department, they put me on hold for an hour before terminating the line!
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The most deceitful bank in history!
The rudest and most deceitful bank ever. The supervisor was rude and seemed to have no idea what he was doing. I’m sorry I wasted my time in this way, and I strongly warn you not to do the same.
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obnoxious
The personnel were loud and obnoxious and seemed to have no idea what they were doing. I regret squandering my time and should have sought for a more qualified banking partner.
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It's a pain to work with
The bank’s services are poor; the quality is poor, consumers do not receive adequate assistance owing to a lack of staff, and the situation is chaotic and difficult to work with.
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server error
I do not do a lot of business with this account. When I perform transactions, it occasionally displays a server error. They do not have a suitable customer service phone number to call.
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Waiting for a long time!
DNB kept me waiting for hours, and when my number was eventually called, the person on the other end of the line was impatient and rude with me for no apparent reason. The quality of their customer assistance was appalling.
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Services are really slow
Even when it is merely a local transfer, transactions take more than 24 hours to complete. I don’t understand why it would take more than 2 hours. All of their services take a lengthy time, from enrolling to sending and receiving money, and when I inquired about it, he abruptly ended the call.
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bad idea
The bank’s services ad their products quality is poor, and customer care does not return calls or emails. Working with them is not a good idea.
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quite stressful
This bank provides bad service; the manager is rude, and the environment is unsatisfactory; I did not enjoy my time here, and working with them is quite stressful.
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Major issues
There is a lack of service when it comes to banking. I have a serious issue that has yet to be resolved: if you make an erroneous transfer, you will be unable to reverse it, and if you seek for assistance, they will refuse, so consider your money lost…
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There is no information supplied
I would advise them to take better care of their consumers without being disrespectful to them and to clearly express their services on their website, as there is no information regarding the work they do.
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On the website, there are no services listed
The staff is inexperienced, there is no information on their banking services on their website, and no one answered my inquiries when I called.
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I don't know what I'm talking about!
I chatted with one of their financial consultants three weeks ago and advised him of my financial situation. I expected financial security counsel, but I don’t understand what they said, so I’m not sure whether they know what they’re talking about.
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Impolite employees
The most rude and deceptive bank ever. The supervisor was impolite and did not appear to know anything. I’m sorry to have squandered my time in this manner, and I strongly warn you not to do the same.
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Inconsistent!!
I am quite dissatisfied with the services provided by DNB. I was expecting a lot more given that they are a reputed bank service, but I am still dissatisfied. They’re even inconsistent.
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employees are unapproachable
I do not recommend using this service since they do not follow through on their promises. They are difficult to contact, and their employees are unapproachable. In the future, I would not use their services.
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Employees who are rude
DNB causes me a lot of problems. Their customer service is terrible, and you are often kept waiting. The personnel are also unpleasant to the customers. This business should not be chosen. I do not recommend it.
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It's not pleasant
I wanted to understand more about their services, so I called their customer care department, but it took me around 30 minutes to reach them. And when I spoke with support, he was not even courteous to me, and instead of providing what I had asked for, he referred me to his supervisor, and I had to wait another 30 minutes. What utter bullshit!
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Fraudulent
The most rude and deceptive bank ever. The supervisor was impolite and did not appear to know what he was doing. I’m sorry to have squandered my time in this manner, and I strongly warn you not to do the same.
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There is no information supplied
The website contains no information about banking or its services, but only bank-related news, research, and data. Instead of needless data that no one wants to read, they could provide some information about the services and duties they provide.
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Worst experience
The website does not provide significant information; it is all shabby and disorganized; when I spoke with the staff here, they did not provide any valuable information.
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Shipping was delayed
When DNB customer service contacted to offer me a credit card with cash back, I agreed and they provided me the credit card. I expected it within a week, but they delayed it so much that I still haven’t received it.
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unsuitable for anyone
I am quite dissatisfied with them; their customer service is atrocious. I have previously worked with clients and am familiar with how to deal with them. DNB, on the other hand, is unsuitable for anyone. They must ensure that their customers are satisfied!
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Unneeded information
The website is so cluttered with needless material that it’s difficult to navigate; there’s nothing essential on there, and the contact information is broken. There is a lot of bogus news out there, and it is difficult to trust businesses these days.
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worst experience with this bank
I had the worst experience with this bank; they are completely useless and incompetent, and they are disrespectful to all customers.
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server error
I do not do a lot of business with this account. When I perform transactions, it occasionally displays a server error. They do not have a suitable customer service phone number to call.
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I have been treated so badly
The abrasive bank manager with whom I spoke offended me. This is the first time in my life that I have been treated so badly. I am furious!
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discourteous and deceptive
The most discourteous and deceptive bank ever. The supervisor was obnoxious and did not appear to know what he was doing.
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discourteous and deceptive
The most discourteous and deceptive bank ever. The supervisor was obnoxious and did not appear to know what he was doing. I regret wasting my time in this manner, and I strongly advise you not to do so.
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Deception
Customer service is atrocious. They are unable to assist you. I had a bogus charge, and the fraud division issued me an email stating that the charge was fraudulent, but they still refused to refund my money.
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There is no customer service
Whenever I try to make a transaction, I lose some money and it always states there is a problem a few times before it starts working again. There was no consultant to consult with either.
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Service that was impolite and untimely
The service quality is plainly deplorable. They take an inordinate amount of time to complete the necessary documentation, and their client interface should be much improved.
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Improvement is required
My calls were all rejected, and I was unable to contact them. They must provide a decent customer service phone number. There are numerous issues with my account, and I have been unable to contact them to resolve them.
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Rude and inexperienced behavior
The customer service representatives are sloppy and have no idea how to handle the problems. They replied in a disrespectful manner, assuring me that the issue would be rectified. No one has contacted me in five days to assist me with my predicament.
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The service was dreadful
The employees were rude, and the service was inadequate. The bank is a disaster in terms of design. It astounds me that a bank of this stature still exists. When there were only 15 customers in the bank, cashing a check took an hour.
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Deceptive bank
The most discourteous and deceptive bank ever. The supervisor was obnoxious and did not appear to know what he was doing. I regret wasting my time in this manner, and I strongly advise you not to do so.
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Calls are being avoided
I’ve been trying to contact Bank Customer Service for over two weeks about a problem. What a dunderhead of a corporation. They appear to be doing everything they can to avoid speaking with you.
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Irritated
They kept me waiting for hours, and when my number was finally called, the personnel was quite unpleasant and irritated with me for no apparent reason. Their customer service was atrocious.
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Nasty and unfriendly
Very poor customer service. They kept me waiting for hours, and they were nasty and unfriendly to their customers, acting as if they were always furious.
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Awful experience
There were numerous complications with this bank, and nothing went smoothly; I continued having problems with them, and no one was willing to help; it was a waste of time.
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No one-of-a-kind services
Their services aren’t very unique, but their pricing appears to be quite exorbitant, and their customer service is so poor that they should hire better management and be more open with their clients.
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Chose not to work with this company
The central manager was rude and did not apologize for the information he provided. At the end of the day, I was completely weary and have chosen to never work for this company again.
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Customer satisfaction is non-existent
Their customer service department failed to assure the customer’s satisfaction. This is far from professional. Their responses have been strange and have left me unsatisfied. I only had a few questions about their bank.
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I would not put money into it!!
My most recent visit to Dnb was an experience I never want to repeat. They made me wait for a long time before attending to me. The employee was irritated and ignorant about the specifics of their services.
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Duplicity
I created an account with this bank and asked if there was any financial limit to maintain, to which they replied that there was none. However, after two months, I saw that they were deducting money from my credit when my balance was low.
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Structure of the organization is poor
This bank is terrible; their services are poor, and they fail to meet their organizational goals; the general manager has no idea how to manage the people, and the result is chaos.
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Not safe to invest
This is not a good bank to put your money in. They do not have that kind of protection for the money they put up as a deposit for stock. Even though it is a high-risk investment, they should provide some assurance for our money. I don’t own any of the money I put in.
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Obtuse
I had to ask him numerous times before he could give me all of the information I needed, and he sounded irritated. When I queried the manager about the details, he was completely clueless. What a bad customer service strategy.
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Weird
Their internet banking service is abysmal; every time I try to pay my energy bills online, there is a problem, I phone their customer support to have it fixed, but they are so inept at figuring out why it is occurring?
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It is quite inconvenient
Their services are bad, the personnel is unfriendly, and you can’t even ask them any of your questions. Their service charges are considerably higher than other banks, and your transactions are completed slowly or even refused at times. I’m just fed up!
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Rude people
People who are heinous. They were rude, and I had to wait a long time.
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Poor customer service
I went to pay them a visit today, and they kept me waiting for a long time. When I approached the manager, he was unpleasant to me. Poor customer service. I am not recommending anyone.
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Most inept supervisor
This is the most inept supervisor in the history of European central banks.
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Financial system is in bad shape
They have ineffective financial systems. They have pricing that is greater than the market. Nobody would be happy if they had to deal with those prices. While browsing their website, I was expecting something different and was pleasantly delighted.
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Highly Disappointed
The people who deal with you are rude and don’t convey anything. I simply wanted a good alternative for my online transactions and banking services, but DNB foiled my attempts. I was completely let down.
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Unprofessional customer service
Their customer care personnel did not ensure that the customer was satisfied. This isn’t very professional of them. I reached out to them via phone and their website. I was only inquiring about their bank, but their responses were weird and left me unsatisfied.
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Volatile banking system
The banking system is volatile. My banking experience was abysmal. They are uncommitted to their task and fail to resolve client issues. Their customer service is the worst I’ve ever encountered.
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Poor service
The customer service is obnoxious. I had only inquired about their services, but he answered in an inappropriate manner. He must handle all of his customers/clients with respect. This is not to be copied!
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Poor service
I wanted to learn more about their services, so I phoned their customer service department, but it took me around 30 minutes to get through to them. And when I spoke with the support, he was not even kind to me, and instead of providing what I requested, he sent me to his supervisor, and I had to wait another 30 minutes. What a load of nonsense!
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Poor banking services
In terms of banking, there is a lack of service. I have a very major problem that has yet to be resolved: if you make a mistaken transfer, you will not be able to reverse it, and if you ask them to help you, they will not so consider your money gone…
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Not recommended
I’m extremely disappointed with them; their customer service is terrible. I’ve worked in customer service before and know how to deal with people. DNB, on the other hand, cannot be recommended to anyone. They should make sure that their customers are happy!
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Worst Experience
It’s the worst banking experience I’ve ever had. Before the deal, the manager spoke to me as if he was sure of everything, but it all went wrong. The procedure was stalled to the point that it came to a total halt, and when the manager finally took up my phone, he was Disrespectful! I can’t even believe what I’m hearing.
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It is not advised
I do not advocate utilizing this service since they do not keep their commitments. They’re hard to get a hold of, and their workers are unapproachable. I would not utilize their services in the future.
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Rude assistance
I went to pay them a visit today, and they kept me waiting for a long time. When I approached the manager, he was unpleasant to me. Poor customer service. I’m not recommending anyone.
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Worst firm
I have a lot of issues with this firm. Their customer service is poor, and they constantly make you wait. Customers are also treated rudely by the workers. This firm should not be chosen; I do not suggest it.
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Worst customer service
Customer service at its worst I’m simply curious as to what the minimum wage is for opening a current account. I phoned this branch directly and they kept giving me different numbers and transferring my call, but no one ever responded or answered my call.
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Not deserving
I met with one of their financial consultants three days ago and told her all about my financial situation. As a result, I was expecting some sort of financial advice. However, she said something more to me that I don’t understand, so I’m not sure whether she understands what she’s talking about. This isn’t deserving of my faith!
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Bad encounter
Very poor service. They kept me waiting for what seemed like hours, and they were nasty and unfriendly to their clients, acting as if they were always furious.
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Poor customer service
Employees were nasty and the service was poor. The bank is so badly designed… I can’t believe a bank of this caliber still exists. It took an hour to cash a check. When there were only Fifteen customers in the branch.
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Misinformative
The central supervisor was extremely disrespectful and made no attempt to apologize for his info. In the end, I was completely weary and resolved never to deal with this firm again.
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Losing money
I invested money in this bank because they promised me a higher rate of return, but I did not receive a fair return and lost everything. Do not place your confidence in them to invest your money since they lack stock investing experience and there is a significant risk of losing money.
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Customer service is inadequate.
They used to be a highly prominent firm, but their inexperienced staff has driven them into the ditch. Their personnel did not provide enough service or care. They provide awful customer service and constantly make you wait. Customer service is poor and sluggish. I do not recommend utilizing their service since they are not professional. I would not suggest it.
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Rude people
People who are heinous. They were rude, and I had to wait a long time.
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Unreliable
They don’t really offer anything distinctive, the website isn’t very informative, and the service provider isn’t very reliable.
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Poor customer service
I went to pay them a visit today, and they kept me waiting for a long time. When I approached the manager, he was unpleasant to me. Poor customer service. I am not recommending anyone.
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Inept supervisor
This is the most inept supervisor in the history of European central banks.
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Not trustworthy
The transaction system is comparatively low and they charge a very high interest than any other financial system out there. There is also a probability of losing money because they promised to give a higher return which happens to lose my money. Big-time scam.
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Worst customer interaction!!
They used to be a very prestigious organization now driven into the ditch by its untrained employees. Could not get a proper service and care from their employees. would not recommend.
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Not the best option
The payment systems are too slow, and their service fees are more than those charged by other banks. They do not really offer any unique services. This isn’t a feasible alternative!
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Untrustworthy
Their customer service is poor, and they always make you wait. Their customer service is sluggish and slow. Because they are not professional, I do not advocate using their service.
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Des not take accountability for their mistakes
I had made my first transaction with this bank, and my funds were stuck; it showed that the funds had been deducted but not transferred to the person to whom I wanted to send them. I called their customer service, and they said it was my problem; I am their customer, dealing with their bank, and they said it was my problem!
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Big danger of losing money
I put money into this bank because they promised me a greater rate of return, but I did not obtain a fair return and lost all of my money. Do not put your trust in them to invest your money because they do not have much experience with stock investing and there is a big danger of losing money.
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Worst bank ever!
Worst bank I have ever dealt with; nasty employees, poor service; they claim to function on trust; nevertheless, I am not sure why they deduct 25 Euros from my account every month; this bank does not have my trust.
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So much documentation
I wanted to create a bank account with their bank, so I contacted their customer service department, who put me in touch with a representative. He demanded a slew of documentation from me, most of which aren’t required by most banks!
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Truly sluggish!
Their services are truly sluggish! I requested a bank transfer to my spouse, but it took a month for the money to be transferred! A significant amount of time was squandered.
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Payment systems are too slow
Their payment systems are too slow, and their service fees are more than those of other financial institutions. They also don’t provide any distinctive services. This isn’t a viable option!
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Bad services
Their services are bad, the personnel is unfriendly, and you can’t even ask them any of your questions. Their service charges are considerably higher than other banks, and your transactions are completed slowly or even refused at times. I’m just fed up!
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Takes too long to resolve issues
They’re providing standard banking services that any bank can provide. Furthermore, they take a long time to resolve any consumer issues. They also charge exorbitantly for their normal services.
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Ineffective financial systems
DNB has ineffective financial systems. They have pricing that are greater than the market. Nobody would be happy if they had to deal with those prices. While browsing their website, I was expecting something different and was pleasantly delighted.
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Unprofessional
They just put you on hold for a long time, then when you go to see them in person, they don’t even show up. It was quite unprofessional.
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Terrible transaction system
DNB has a terrible transaction system, and I couldn’t perform a single transaction without concern. They don’t even have a customer service department. More information is required.
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Rip off
This is a rip-off. They don’t give you a stable financial system and are exorbitantly priced for no reason. You are treated with excessive carelessness and rudeness by the customer service department. Not in the least bit safe.
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Not constant with their behavior
I am quite dissatisfied with the services provided by DNB. Given that they are a financial business, I was expecting a lot more, but I am still dissatisfied. They aren’t even constant in their behavior.
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Very unsatisfactory and inconvenient
This bank isn’t deserving of my trust. I used to have an account with them, but I always had issues with it. Very unsatisfactory and inconvenient.
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No advice
I met with one of their financial consultants three days ago and told her all about my financial situation. As a result, I was expecting some sort of financial advice. However, she said something more to me that I don’t understand, so I’m not sure whether she knows what she’s talking about. This isn’t deserving of my faith!
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Not pleasant
I wanted to learn more about their services, so I contacted their customer service department, but it took me around 30 minutes to get through to them. And when I spoke with the support, he was not even pleasant to me, and instead of providing what I requested, he sent me to his supervisor, and I had to wait another 30 minutes. What a load of nonsense!
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Very offensive
I was offended by the caustic bank manager with whom I spoke. This is the first time in my life that someone has treated me in this manner. I’m so angry!
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Not acceptable !!
Dnb said that their objective is based on trust, but I didn’t get that impression from them. They failed to convince me that they are deserving of my trust. This is not acceptable!
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Rude Employee alert!
The services here are valid but the way they are being delivered to people is very rude and demeaning and it is not worth it, they do not know anything about client relations it is so sad to work with them.
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Big thumbs down!!
When transferring money online, they charge a lot of money. I’ve learned my lesson and will never do business with them again. A big thumbs down!
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Makes many mistakes
They do not provide any valuable services, there are many issues with the bank, they failed to open my bank account on time, it was not registered under the right name and that caused a lot of problems
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Not happy with the information
I’m not happy with the information they provided. I’d like more information on what they’re presenting. I don’t want to waste any more time in this place.
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So rude!
The customer service is obnoxious. I had only inquired about their services, but he answered in an inappropriate manner. He must handle all of his customers/clients with respect. This is not to be used!
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Expensive
The services are a little expensive in my opinion. They said that their purpose is based on trust, but I didn’t get that impression from them. They failed to convince me that they are deserving of my trust. This is not acceptable!
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Provides poor service
This is a ruse. This website is not to be trusted. They provide poor service and have no idea how to provide client pleasure.
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Extremely disappointed with them
I’m extremely disappointed with them. Their customer service is terrible. I’ve worked in customer service before and know how to deal with them. DNB, on the other hand, cannot be recommended to anyone. They should make sure that their customers are happy!
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Not supportive.
Their supervisor is not supportive, their care for employees and their customers is low and inadequate, they fail to use the proper resources, and their staff is also rude.
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Answered in an inappropriate manner
The customer service is obnoxious. I had only inquired about their services, but he answered in an inappropriate manner. He must handle all of his customers/clients with respect.
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Issues with registration
I have a lot of issues with this firm. Their customer service is horrible, and they constantly make you wait. Customers are also treated rudely by the employees. This firm should not be chosen; I do not suggest it.
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Terrible banking experience
Customer service is atrocious. Financial system that is unstable. I had a terrible banking experience.
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Lacks ethics
This bank is not true to themselves or anyone else, they lack business ethics and cause a lot of problems, I spent a fortune for this service, and all I received in return were blatant lies and semi-finished work!! It’s a bummer, and they don’t seem to care about customer satisfaction.
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Long wait, quick services are not available
I went to pay them a visit today, and they kept me waiting for a long time. When I approached the manager, he was disrespectful to me. Poor customer service. I’m not recommending anyone.
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Poor quality customer service
I do not suggest DNB because their customer service is of poor quality. I was forced to wait for long periods of time. Because they are not professional, I do not advocate using their service.
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There is no commitment to work
Service quality is atrocious. The banking system is unpredictable. I had a terrible banking experience. They do not commit to their work and fail to solve customer problems
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Treat you with disdain
Worst customer service ever, with the rudest service on the planet… They treat you with disdain and then expect you to return the favor.
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No value for staff
The manager is quite rude and is not willing to provide information about the bank, he told me to check the website but the website lacks information about their services, no value for staff
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Overworked employees
DNB have two overworked and manic representatives. The manager is obnoxious and has no idea who her customers are.
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Useless
They made me wait for hours and never responded to me, I gave up. I did not think they would be this irresponsible and careless, I am not recommending this to anyone.
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They simply close my accounts
I’ve had over 5 different bank accounts, and when things became tough, they would simply close my bank account.
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Unhappy
I’m really unhappy with them; their client service is terrible. I’ve worked with customers before and know how to deal with them. DNB, on the other hand, cannot be recommended to anyone. They should make sure that their customers are happy!
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Horrible quality
There is no way to track your own money, and the personnel is difficult to communicate with. Please improve the quality of service
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Delayed service
Despite the fact that it has been years, they have not improved their service. Always bad service, unfriendly workers, and delayed service.
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Slow staff
People who are extremely slow. Always having to wait for extra hours just to get cash.
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Horrible services
This bank is not really competent! My debit card was not working in my online transactions, consequently, I had a concern. I tried so many times, but there were always errors. I phoned their customer support department, but they held me on hold for an hour before disconnecting the connection!
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Bad experience
The bank has the worst services Ive ever come across, do not trust these people, they are full of rude unaccommodating staff
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Late shipping
DNB customer care called me to offer a credit card with cash back, I agreed and issued the credit card from them. I expected to receive it within a week but they delayed it so much and I still haven’t received it
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Customer service is the worst
Customer service is the worst. Even if three or four people are in line, it will take an hour for your time to arrive.
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Bad experience
The website does not provide relevant information, it is all so shabby and unorganized, i talked to the staff here they failed to provide any useful information
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Major problems
In terms of banking, there is a lack of service. I have a very major problem that has yet to be resolved: if you make a mistaken transfer, you will not be able to reverse it, and if you ask them to help you, they will not so consider your money gone…
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Limited service
This bank did not help me out, their services are very limited and the staff was not able to provide the full information to me about their work.
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Bad management
The service is very bad, the staff are very lazy and unenergetic, they take a lot of time to complete a simple task, they must change their management style, it is not helping anyone
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Worst bank ever
The worst bank I’ve ever seen. Service is slow, and all employees are treated as if they are the bank’s boss.
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Not what i expected!!
Does not live up to its past glory. Has been rundown over the years by untrained and rude employees. Must concentrate on customer satisfaction.
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Misinformed
Grossly misinforming the public about their services, nothing about this place is real, their website doesn’t even have any information relating to services
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Service was poor
Employees were nasty and the service was poor. The bank is horribly designed. I’m amazed that a bank of this caliber still exists. Cashing a check took an hour when there were only 15 customers in the branch,
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Not a good experience
DNB is so useless, their services are limited and not versatile and open, the staff are also very mean and I did not like the experience I had.
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Most deceptive bank ever!
The most discourteous and deceptive bank ever. The supervisor was obnoxious and didn’t appear to know what he was doing. I regret wasting my time in this manner, and I strongly advise you not to do so.
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No online transactions and features
The website for this bank has no content on the services they provide, instead, it is just banking news, i called the staff to see if i can do registrations online but he said nothing can be done online with this bank, so undeveloped and makes it difficult in the current times.
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Shabby work
very rude and unaccommodating staff, no care for customers and no care for the business, i am not happy with the way they do their work it is very shabby and not worth the price
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Wastes a lot of time
It takes them weeks to complete any small task, it is so useless even telling them to do things, they do not follow any sort of due date or something and they have no rules and strategies
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Long waiting time!
DNB kept me waiting for hours, and when my number was finally called, the personnel was quite unpleasant and irritated with me for no apparent reason. Their customer service was atrocious.
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Very slow services
Transactions take more than 24 hours to complete, even when it is just a local transfer, I do not understand why it would take anywhere more than 2 hours. All their services, from registering to sending and receiving money takes a really long time, and when i asked about it he cut the call on me
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No information is being provided.
I would suggest them to take care of their customers in a better way without being rude to them, and stating their services on the website, there is nothing stated about the work that they do
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Hassle to work with
The bank is not good with its services, the quality is very low, customers do not get enough assistance due to less staff, it is havoc there and hard to work with
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Rude employees
I have a lot of issues with DNB. Their customer service is poor, and they always make you wait. Customers are also treated rudely by the workers. This company should not be chosen. I do not suggest it.
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No information is being provided.
The website does not have any information on banking and its services but solely just has bank-related news, research and, statistics. They should add some details on the services and duties they provide instead of unnecessary details that no one wants to read.
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Poor organization structure
This bank is so bad, their services are not good and they do not follow their organizational goals, the general manager there has no idea how to control the employees, its havoc
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Very bad service
The service here is horrendous, the website does not have any information, and the service provider is also not trustworthy.
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No services listed on the website
The staff here are inexperienced, the website does not have any information on their banking services, no one responded to my questions when i had called them
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No response!
Whenever I call them, they put me on hold and never respond. Same with emails and texts. No response!
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Unecessary information
The website is so messy with a lot on unnecessary information, it makes it hard to navigate through it, there is nothing useful on there, and the contact information does not work. It is a lot of fake news on there, It is so hard to trust businesses these days
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Disrespectful conduct
Really bad service. Takes a long time to get our formalities done. Very rude and untrained employees.
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Time was lost!
I just called DNB and they kept me holding on. My time was was lost.
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Worst experience
I had the worst experience with this bank, so useless and incompetent, they are not accommodating at all and are just rude to all customers
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Terrible
Terrible “hidden fees” as a bank, I really don’t understand how Norwegian can tolerant such bad banking experience with DNB. I think the Banking industry should be reformed in Norway! Try to look at how WeChat built up the whole ecosystem in China, learn from it!
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Scam
This bank and its services are not good and i do not trust their service, it is not a good experience working with them.
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Very slow
Very slow to login, multiple crashes. Not in network or phone issue. This is a developer issue.
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Registration error
When I try to register, it’s saying, “Enter a valid account number associated with the mobile number”. Facing the same issue from long back. Connected with customer care multiple times, but no use.
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Bad experience
The staff is very rude here, I did not have a good experience with them, it is not the best bank here, there are better options for cheaper prices
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Bad service!
I came here today to visit and have been waiting for so long. The manager spoke harshly to me. Bad service!
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Fraud
Very bad customer service. They can not give you any help. Had a fraudulent charge, fraud division sent me email saying that the charge was fraud and still they said they couldn’t refund my money.
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rubbish
Seriously such a rubbish performance of website unable to login i have id password still not able to login.
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Would not invest!!
My last visit to Dnb was one experience i do not want to have ever. They kept me waiting for a long time before i was attended to. The employee was really annoyed and really uninformed about the details of their services.
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Frustrating
Complete garbage . The Website become very slow and takes a few seconds to load.. Very frustrating to use.
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Rude staff and bad experience.
The worst experience I’ve had with a bank, so rude and unaccommodating, very unsatisfied with the service and the manager.
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Always problems
It is always having problems. The worse bank ever! It doesn’t let you log in. Keeps telling you invalid credentials like no! Everything is right!
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Stubborn manager!
The manager is so stubborn. It is absolutely impossible to communicate with them. I would not suggest this.
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Worst customer service
The customer service is absolutely horrible, i would not recommend their services to anyone, it is so bad, i had the worst experience using it
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Issue still not fixed
Trying to get a simple issue fix and can’t even get in contact with customer service because they won’t pick the phone up. Waited over 40 mins and my issue still not fixed.
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Error
I been trying to sign up for an account, Every time I put my information in, it tells me error try again later.
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Very uninviting
Very poor services in this bank, the manager is very rude and the environment is just not satisfactory, i did not enjoy my experience here it is very stressful to work with them.
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Bad experience
There were a lot of issues with this bank nothing was smooth sailing, I kept having trouble with them and no one was ready to provide any sort of help, it was a waste of time.
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Uncommitted.
Once a prestigious institution running down to the dumps. Each time i visit the service quality has been deteriorating. The manager and employees have been rude and not very dedicated in providing service to the customers.
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Ignorant!
I had to ask several times before he could give me all the info and seemed annoyed. I asked the manager to talk about the details and he was so ignorant. Such a  terrible customer approach.
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Rude manager
The manager is rude and unaccommodating, I did not like the way he treated his customers, it was unacceptable
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Bad customer service
The manager of the bank is very mean, he was no accommodating and i was not satisfied with the services provided by this bank, it was unprofessional and they lack work ethics
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Just disappointed!
DNB’s services are extremely terrible. The employees are not polite, and their service charges are also quite more than the other banks. Just disappointed!
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No customer service
This is one of the most unprofessional banks I’ve seen, their services are restricted in order to make you pay for the others, it is so money-minded and doesn’t care about the customers.
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Poor services no proffesionalism
The website claims different things than what they claim to offer in real, I was not satisfied with the service options, it caused a lot of confusion and they are not really accommodating.
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worst website
it is a clear bad experience right from the website. I have never seen a worse layout with such a shady interface. please just don’t even try with them.
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the worst banking service
the worst banking experience I have ever had. there are so many better alternatives that people can opt for. this definitely not it!!!!
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Totally not professional
This bank is totally not professional! They held me on call for an hour and then the connection was terminated. What sort of horrible customer service is this
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Could do better!!
Once a very reputable institution but does not live upto the required status. Client satisfaction and service quality has gone down. Dnb needs to look into the issues and try and improve if they need to keep their customers.
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Avoiding calls
For over two weeks now I have been trying to contact Bank Customer Service for a issue. My god, what a stupid company. It seems like they do everything they can to avoid talking to you.
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Do not try their services
The manager is so mean, uninviting. The services are below average they do not even have the basic services any other bank would, i would advise you not to try them out.
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do not recommend
This bank is so fraudulent and the employees are very mean and unaccommodating, I would not recommend their services
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In desperate need for improvement!
Dnb has some of the worst customer service. I was made to wait for a really long while before i could talk to an official. A very bad experience indeed!!
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Need betterment
All my calls were declined and i couldn’t able to contact them. They have to provide a good customer care number to contact. There is lot of issues on my account and i couldn’t able to reach them to clarify it.
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No customer satisfaction
Their customer service team did not ensure that the customer was satisfied. This is by no means professional. Their comments have been really weird and have not satisfied me. I merely asked a few queries regarding their bank.
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No unique services
Their services are not unique, but the prices seem pretty high and the customer service is so bad, they should really have better managers and be more transparent with the customers.
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Bad supervisor and employee
The supervisor is not helpful, there is no order in the company and it lacks a positive work culture too, just talking to the employees is exhausting.
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Slow and delayed
The initial process to have a account in dnb was very slow and the contact person would not answer calls or emails. We finally got the paperwork after weeks of delay.
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Horrible banking service!
This is a horrible banking service that I had to put up with. It’s not at all effective to advise this site.
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Decline in quality!!
Dnb used to be my go to bank for a very long while and they were really efficient. But service quality has shown a great decline in service quality. The employees are really not accommodating and polite.
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Bad experience
The customer service was very rude, I was talking to the manager and he was not ready to assist me with my needs, i would like better customer service next time.
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Unprofessional and Disrespectful
Their services are very unprofessional, The services are not executive enough, the manager was disrespectful and wasn’t ready to answer any of my questions.
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Decline during transcation
you will notice when you make payments there will be a really long hold before your available credit change. Also you will notice when speaking with representatives the options available to help you is different and the amount of declining transaction increase.
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Not knowledgable!
3 weeks ago I spoke and informed one of their financial advisors of my financial condition. I expected some advice on financial security but I don’t understand what they told me, so I don’t really know whether they know what they are talking about.
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Poor service efficiency
They are rude and uninviting, not ready to take any suggestions. They do not know how to form customer interactions and build trust. I would not be recommending them to anyone.
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Bad experience
The manager was not pleasant at all, they were so mean and werent ready to help me with my account and issues, i would not recommend their services.
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Ill mannered conduct!
Losing quality service and shares have totally led the bank into the dump. Most of the customers are feeling unsatisfied and their process have been taking longer and longer. They are barely holding on at the moment.
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Will not recommend it!
The worst ever terrible customer service. I will not recommend it!
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No customer service
Whenever i try to do a transaction i lose some money and it always says there is some kind of error a few times till it starts working. No consultant to ask either.
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Impolite and untimely service.
The quality of service clearly in the dump. they take really long to process the required documents and their customer interaction needs clear improvement.
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Server error
I’m not doing much transaction from this account. When I do a transactions, it shows server error sometimes. They do not have any proper customer care number to contact.
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Issue during transaction
The service is not that much good because i cannot able to change the money from one account to another account due to server issue. When i withdraw the money from my account, they haven’t updated in the system so they put me in a trouble
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Have to maintain balance
I use this account regularly. But I am not satisfied with customer service whenever I try to contact them there is no proper response. Need to maintain a minimum balance which is not very easy for me.
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Bad customer service
Bad banking and customer services, I called them to follow up on my account and they keep transferring my call, no one even responded.
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Inappropriate behaviour!
They have the worst manager ever! He is so rude to his employees and also communicated with me in a really wrong manner!
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Fake information
No way to keep track of my investments and information, and they do not give a proper reply
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Worst bank experience!
Their customer service is terrible. I’ve worked in a bank before and know how a good bank should function. DNB, on the other hand, is the total opposite. Very disappointed.
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Loss of money
I invested money in this bank they said I’d get a better rate of the outcome but I didn’t get a good amount as a return and I lost a lot of money. Do not trust.
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Filled with flaws
Their account opening process is so slow, and they have bad support. I have never seen a bank take too long to process an application to open an account.
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Not suggested
They are very harsh and made me wait for too long. Not suggestedÂ
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Rude and untrained conduct
The customer service crew is sloppy and has no idea how to deal with the issues. They responded in a rude tone and assured me that the problem will be resolved. It’s been five days since no one has contacted me to help me with my situation.
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Zero work ethic
The first time i went there i had a terrible experience. Had to wait a long while before i could even get attended to. The employees seemed very untrained and uninformed. Does not respect their clients.
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Ignorant employees
I tried to contact the bank about an account and the person who spoke to me had to put me on hold several times before he could give me all the info and sounded annoyed. I asked to speak to the manager and it did not happen. Such poor approach towards clients.
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Bad experience
Transaction takes so long to process and it was not worth it at all. Very rude staff members, I would not recommend.
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Fraudulent!
The bank with the greatest arrogance and swindle. The boss was confused and didn’t seem to know what he was doing.
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Low quality bank
Bad service and poor staff. The bank has been so badly built. I can’t believe such a low-quality bank is even open.Â
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No team work
Their customer service agent literally gave me the wrong information and when I was talking to the manager he was telling me something completely different.
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Impolite managers
I have come here today to visit, and they have made me wait too long. The manager spoke so rudely to me.
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Very poor service
There is nowhere to track your investments and the staff is impossible to talk to. Please do better!
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Unsatisfied! Would not reccomend
The transactions literally took forever. I was waiting for such a long time and the staff is very unpleasant to talk to. Really bad service!
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Not stable outcome
Dnb bank was good previously and now the shares are dropping so easily and there is no stability while investing on this bank. Needed more good team for investing so that shares can stay good.
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Late Transfers
Their service charges are higher than other banks, and bank transfer is a hassle with this bank, they are asking for too many details, and transfer at times get late.
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Bank transfer took a long time
I tried the bank transfer at DNB and it took more than 20 days for the money to be transferred! A very simple task that mustn’t take more than 2-3 days, took more than 20 days! Unbelievable and unprofessional.
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Careless customer service
I called the phone number provided on the website to ask about my bank account as I requested to open it ten days ago! The customer service team is really careless and has no idea how to manage the problems. They replied in a bad manner and told me that they’ll solve the issue. It has been five days now and no one contacted me to solve my problem.
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Not a safe bank for money investing
I invested the money and the return money which i received is not satisfied and money which i invested is not secured. Don’t invest money in this bank target acheived is not good. Needed high professionals in there investing team since its customer money.
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Hypocrisy
I have opened an account in this bank, before open the account I raise a question that is there any amount limit to maintain, they said no, but after two months I realized that they are deducting the amount from my account when my balance is running low.
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This bank really need improvements
Their account opening process is too slow, poor services ever, I did not see any bank taking too much time in just application and account opening.
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Not a good place to invest
This bank is not a good place to invest your money. They don’t have any security for money deposit for shares. Even though its very risk they should give us some assurance for money invested in there shares. I own nothing of what i invested
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Online payment system is slow
Their online payment system is very too, they do not transfer your amount in few clicks as the other banks do. For this, I have faced embarrassment in front of suppliers over late payments. They need to fix this issue.
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Not Suitable
Their service charges are higher than other banks, and they are not offering any unique or different service for which I can opt for, it is better to go with another bank where service charges are not high.
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Delivery issue
DNB customer service called me to offer a credit card with cashback %, I agreed and issued the credit card from them. They stated that it will be delivered within 10 days from the issuing date. I waited for 20 days but with no result!! I called them but they said that they’ve issued it and nothing they can do more!!
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Not professional
This bank is not professional at all! I had an issue regarding my debit card as it wasn’t working in my online shopping. I tried so many times but with errors shown. I called their customer service team but they put me on hold for an hour and then the call was hanged up!
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Not recommended
I had made the first transaction with this bank, my amount was stuck, it shows the amount was deducted and but not transferred whom I want to transfer, I called their customer service, they said it’s your problem, I am their customer, dealing with their bank and they said it’s your problem!
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Not trusted
I invested money on this bank they promised me for a better rate of outcome but i didn’t get a good amount as a return and it was a total loss of money. Don’t trust on them to invest money they don’t have a good knowledge in stock investing and there is high risk of loss of money.
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Not of my Trust
Worst bank ever rude staff, slow services ever I have seen in this bank, they said we are working on trust, but I don’t know why they are deducting 25 Euros every month from my account, this bank is not of my trust.
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Highly Disappointed
They spoke to me about stable prices but each of their service prices is higher, I had transferred some amount from this bank to another bank, they deduct amount more than other banks, secondly, they said when I will receive a message on my phone regarding transaction this service is free they deduct money from my account from last three months continuously
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Bad attitude from the customer service
Customer satisfaction isn’t their aim! They replied to me with a very bad attitude when I contacted them to solve an issue in my bank account. They replied in a very careless way and the problem wasn’t solved either.
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Hard to open a bank account
I wanted to open a bank account at their bank, I contacted the customer service team and they contacted me to the representative. He asked me to provide many documents which aren’t needed in most of the banks!
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Annoying
Their online banking service is highly pathetic, every-time there is some error occurred when I am going to pay my utility bills online, I called their customer service to fix the issue, but they are so incompetent to find out why it is happening?
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Transfer took so long
Their services are really so slow! I wanted to make a bank transfer to my husband, I requested it but the money was transferred one month later! A very long period of time wasted.
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Not a good Option!
Their payment systems are too slow, their service charges are also higher than other financial firms they don’t have any unique services to offer. Not a good option!
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Highly in convenient
Their services are very poor, the staff is not friendly you even can’t ask them your entire queries and their service charges are also high than other banks, your transactions processed very slow or sometimes rejected. Just frustrated!
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Inefficient bank
They’re offering regular services any bank can offer them. Moreover, they’re very slow in solving any issue regarding their customers. They also offer very high prices for their regular services.
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Unprofessional customer service team
Their customer service team didn’t make sure to satisfy the customer. This isn’t professional at all from them. I contacted them on their phone and their website as well. I was just asking some questions regarding their bank but to my disappointment, their replies were very strange and made me not satisfied.
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Poor financial system
They’ve poor financial systems. They have higher prices than the market. No one would feel good while dealing with those prices. I was expecting something else while looking on their website then I was surprised at last.
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Lazy
They just put you on hold for so long, and when you physically visit them even they are not showing up their performances. Highly unprofessional.
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Poor customer satisfaction
They have a poor transaction facility i couldn’t even make a single transaction without hesitation.They don’t even have proper customer support team. Need more updates.
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Scam
This is a scam. They do not provide you with any stable financial system and they’re extremely expensive for no reason. The customer care is extremely careless and rude to you. Not at all secure.
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Disappointed
The people who deal with you are so impolite and they don’t really convey anything at all . I just wanted a good option for my online transaction and bank services but my efforts were all futile because of DNB . absolutely disappointed.
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Disappointed
I am very unsatisfied with the services that DNB produces . I was expecting a lot more considering that they are a banking services but nonetheless I am disappointed . They are not even consistent .
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Not trustworthy
They are not trustworthy or secure at all . Didn’t appreciate their services nor do I recommend it .
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Cannot be Trusted
This bank is not worthy my trust. I had an account with them before but I always experienced a problem with it. Very poor and inconvenient.
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Not worthy!
I spoke with one of their financial advisors 3 days ago and I provided information to her about my financial status and all. So I expected something an advise about financial stability, etc. But you know what she told me something else which I don’t understand so I’m not really sure if she knows what she is talking about. This is not worthy of my trust!
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Crap Service
I wanted to know more about their services so I contacted their support team however it took about 30 minutes to reach them. And when I already spoke with the support he’s not even nice to me and didn’t provide what I wanted instead he transferred me to his supervisor and waited again 30 more minutes. What a crap!
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Not Good
The bank manager I talked to is a bit sarcastic and I was insulted. Never in my life that someone treated me like this. I am so upset!
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Ineffective
This is a poor bank services I’ve seen and I’ve worked with. Sorry but there’s no way for me to recommend this site, it’s not effective at all.
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Unworthy
They said their mission is working on trust but that’s not what I got from them. They didn’t make me feel that they are worthy of my trust. No for this!
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Disappointed
They have a high charges when transferring money online. Lesson learned, I will never make any transaction with them again. Thumbs down!
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NOT CONTENTED
I’m not contented with the information they gave me. I need further details about what they are offering. I don’t want to waste my time here.
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Bad Service
The customer support is rude. I was just asking him regarding their services but he responded unwisely. He should treat all his customers/clients properly. This should not be imitated!
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Dismayed
They are not worthy of my trust. Their site is not cooperating, it’s not user-friendly at all. Dismayed!
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Scammer
This is a scam don’t believe this site. They have a bad services and they don’t even know how to provide customer satisfaction.
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Cannot be recommended!
I’m so disappointed with them, they have a bad customer service. I’ve been working in customer service before and I know how to handle customers. But to this DNB cannot be recommend to anyone. They should provide customer satisfaction!
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NO COMMITMENT
Very poor customer service. Unstable financial system.Very bad banking experience.
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Not recommended
I do not recommend using this service, they do not fulfill the promises they make. They are difficult to reach and their employees are not approachable. I would not use their service again.
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Not recommended
I do not recommend using this service, they do not fulfill the promises they make. They are difficult to reach and their employees are not approachable. I would not use their service again.
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Poor
I do not recommend them, the company has very low quality customer service. I was made to wait for long times. I do not recommend using their service as they are not professional.
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Worst
Worst customer service ever with the most rude service alive on earth… They give you a attitude and then expect you to be nice back
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Poor manner
They have two very crazy overworked tellers. The manager is rude and doesn’t know her customers.
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Bad bank
I’ve had over 5 different accounts and when times were rough they’d just close my bank account
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Never ending qeue
Eveytime I deposit some cash this bank always has long qeue!
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Poor service
it’s been years but they did not improve their service. Always poorly serve, rude staff, and too slow.
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Worst ever
Very few counters are open that’s why this bank is always full of customers. Bad service
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Very slow
Very slow people. Always waiting for more hours just to withdraw cash.
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takes forever
The worst is customer service even If 3 or 4 people are waiting it takes 1 hour for your turn to come.
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Worst experience with banks
This is the worst experience with banks. The manager was talking to me before the deal like he was so confident about everything but then it turned out sour. The process was slowed down so much untill it completely stopped the manager then finally picked up my call just to be SO RUDE to me! i cant believe it
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Poor service in terms of banking
Poor service in terms of Banking i have a very serious issue and still not solved if you make a wrong transfer you cannot recall it back if you ask them to help you it won’t happen so consider you lost your money…
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Worst ever
worst customer service I just wanna know what is the minimum salary to open a current account. I called directly to this branch and they keep on giving me other numbers and transfering my call but no one is responding or answering my call.
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Slow service
Worst bank ever I seen. Very slow service and all staff treat like they are boss of the bank.
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Bad service
Bad service, rude employees.. The bank is designed so poorly.. I can’t believe a bank of this low standard still exists.. Took 1 hour to cash a cheque. When only 15 clients were present at the branch
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Rude
Very bad service staff are very rude…today i went to the bank for opening a account but im hopeless.
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Very poor
Very poor service,all stuffs are so rude,timing schedule just few hours.friday must needed open for remittance service.
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Horrible support staff and manager
The most disrespectful and fraudulent bank ever. The supervisor was rude and did not sound like he knew what he was doing. I am saddened to have wasted my time like this and advise you to not spend your time here
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Unprofessional
Impolite and unprofessional. The service were really slow. Not really recommended
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Terrible service
They had me waiting for long hours and when my number was called the staff was really rude and irritable to me for no reason. Their service were really bad.
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Rude and impolite
Really bad service. They had me waiting for like hours they were rude and impolite talking with their customers as if they always irritated.
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Terrible company
I have many complaints to this company. Their service is really terrible and they always making you wait. The staffs also are very rude to their customers. Dont pick this company i dont recommend this one at all.
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Disrespectful and misinformed
The central manager was very disrespectful and did not bother apologizing for his information. I was very exhausted in the end and have decided to never work with this company again.
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unprofessional
I called them and just kept me on hold. waste of my time.
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Horrible
Horrible People. They weren’t polite and i had to wait for so long.
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Rude supervisor
I came by to visit today, and they made me wait for so long. I talked to the manager, he spoke rudely to me. Bad service. Not suggesting to anyone.
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Bad experience
Such rude staff and making me wait for long hours. Not recommended and will not visit again.
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Dumb supervisor
This is the dumbest supervisor of all European central banks.
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