DNB.nl – De Nederlandsche Bank

DNB is committed to a stable financial system: stable prices, solid financial institutions and properly functioning payment transfers. In the fulfilment of all its tasks, DNB puts into practice its mission: working on trust.

Summary

Name: DNB.nl

Description: DNB is committed to a stable financial system: stable prices, solid financial institutions and properly functioning payment transfers. In the fulfilment of all its tasks, DNB puts into practice its mission: working on trust.

dnb.nl

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Comments Rating 1.19 (73 reviews)
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0.5

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73 Comments
  1. Not stable outcome

    • (1)
      Overall Rating

    Dnb bank was good previously and now the shares are dropping so easily and there is no stability while investing on this bank. Needed more good team for investing so that shares can stay good.

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  2. Late Transfers

    • (1)
      Overall Rating

    Their service charges are higher than other banks, and bank transfer is a hassle with this bank, they are asking for too many details, and transfer at times get late.

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  3. Bank transfer took a long time

    • (1)
      Overall Rating

    I tried the bank transfer at DNB and it took more than 20 days for the money to be transferred! A very simple task that mustn’t take more than 2-3 days, took more than 20 days! Unbelievable and unprofessional.

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  4. Careless customer service

    • (1)
      Overall Rating

    I called the phone number provided on the website to ask about my bank account as I requested to open it ten days ago! The customer service team is really careless and has no idea how to manage the problems. They replied in a bad manner and told me that they’ll solve the issue. It has been five days now and no one contacted me to solve my problem.

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  5. Not a safe bank for money investing

    • (1)
      Overall Rating

    I invested the money and the return money which i received is not satisfied and money which i invested is not secured. Don’t invest money in this bank target acheived is not good. Needed high professionals in there investing team since its customer money.

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  6. Hypocrisy

    • (2)
      Overall Rating

    I have opened an account in this bank, before open the account I raise a question that is there any amount limit to maintain, they said no, but after two months I realized that they are deducting the amount from my account when my balance is running low.

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  7. This bank really need improvements

    • (2)
      Overall Rating

    Their account opening process is too slow, poor services ever, I did not see any bank taking too much time in just application and account opening.

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  8. Not a good place to invest

    • (1)
      Overall Rating

    This bank is not a good place to invest your money. They don’t have any security for money deposit for shares. Even though its very risk they should give us some assurance for money invested in there shares. I own nothing of what i invested

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  9. Online payment system is slow

    • (2)
      Overall Rating

    Their online payment system is very too, they do not transfer your amount in few clicks as the other banks do. For this, I have faced embarrassment in front of suppliers over late payments. They need to fix this issue.

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  10. Not Suitable

    • (2)
      Overall Rating

    Their service charges are higher than other banks, and they are not offering any unique or different service for which I can opt for, it is better to go with another bank where service charges are not high.

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  11. Delivery issue

    • (1)
      Overall Rating

    DNB customer service called me to offer a credit card with cashback %, I agreed and issued the credit card from them. They stated that it will be delivered within 10 days from the issuing date. I waited for 20 days but with no result!! I called them but they said that they’ve issued it and nothing they can do more!!

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  12. Not professional

    • (1)
      Overall Rating

    This bank is not professional at all! I had an issue regarding my debit card as it wasn’t working in my online shopping. I tried so many times but with errors shown. I called their customer service team but they put me on hold for an hour and then the call was hanged up!

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  13. Not recommended

    • (2)
      Overall Rating

    I had made the first transaction with this bank, my amount was stuck, it shows the amount was deducted and but not transferred whom I want to transfer, I called their customer service, they said it’s your problem, I am their customer, dealing with their bank and they said it’s your problem!

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  14. Not trusted

    • (1)
      Overall Rating

    I invested money on this bank they promised me for a better rate of outcome but i didn’t get a good amount as a return and it was a total loss of money. Don’t trust on them to invest money they don’t have a good knowledge in stock investing and there is high risk of loss of money.

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  15. Not of my Trust

    • (2)
      Overall Rating

    Worst bank ever rude staff, slow services ever I have seen in this bank, they said we are working on trust, but I don’t know why they are deducting 25 Euros every month from my account, this bank is not of my trust.

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  16. Highly Disappointed

    • (3)
      Overall Rating

    They spoke to me about stable prices but each of their service prices is higher, I had transferred some amount from this bank to another bank, they deduct amount more than other banks, secondly, they said when I will receive a message on my phone regarding transaction this service is free they deduct money from my account from last three months continuously

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  17. Bad attitude from the customer service

    • (1)
      Overall Rating

    Customer satisfaction isn’t their aim! They replied to me with a very bad attitude when I contacted them to solve an issue in my bank account. They replied in a very careless way and the problem wasn’t solved either.

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  18. Hard to open a bank account

    • (2)
      Overall Rating

    I wanted to open a bank account at their bank, I contacted the customer service team and they contacted me to the representative. He asked me to provide many documents which aren’t needed in most of the banks!

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  19. Annoying

    • (2)
      Overall Rating

    Their online banking service is highly pathetic, every-time there is some error occurred when I am going to pay my utility bills online, I called their customer service to fix the issue, but they are so incompetent to find out why it is happening?

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  20. Transfer took so long

    • (2)
      Overall Rating

    Their services are really so slow! I wanted to make a bank transfer to my husband, I requested it but the money was transferred one month later! A very long period of time wasted.

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  21. Not a good Option!

    • (2)
      Overall Rating

    Their payment systems are too slow, their service charges are also higher than other financial firms they don’t have any unique services to offer. Not a good option!

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  22. Highly in convenient

    • (1)
      Overall Rating

    Their services are very poor, the staff is not friendly you even can’t ask them your entire queries and their service charges are also high than other banks, your transactions processed very slow or sometimes rejected. Just frustrated!

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  23. Inefficient bank

    • (2)
      Overall Rating

    They’re offering regular services any bank can offer them. Moreover, they’re very slow in solving any issue regarding their customers. They also offer very high prices for their regular services.

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  24. Unprofessional customer service team

    • (2)
      Overall Rating

    Their customer service team didn’t make sure to satisfy the customer. This isn’t professional at all from them. I contacted them on their phone and their website as well. I was just asking some questions regarding their bank but to my disappointment, their replies were very strange and made me not satisfied.

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  25. Poor financial system

    • (1)
      Overall Rating

    They’ve poor financial systems. They have higher prices than the market. No one would feel good while dealing with those prices. I was expecting something else while looking on their website then I was surprised at last.

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  26. Lazy

    • (1)
      Overall Rating

    They just put you on hold for so long, and when you physically visit them even they are not showing up their performances. Highly unprofessional.

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  27. Poor customer satisfaction

    • (1)
      Overall Rating

    They have a poor transaction facility i couldn’t even make a single transaction without hesitation.They don’t even have proper customer support team. Need more updates.

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  28. Scam

    • (1)
      Overall Rating

    This is a scam. They do not provide you with any stable financial system and they’re extremely expensive for no reason. The customer care is extremely careless and rude to you. Not at all secure.

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  29. Disappointed

    • (1)
      Overall Rating

    The people who deal with you are so impolite and they don’t really convey anything at all . I just wanted a good option for my online transaction and bank services but my efforts were all futile because of DNB . absolutely disappointed.

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  30. Disappointed

    • (1)
      Overall Rating

    I am very unsatisfied with the services that DNB produces . I was expecting a lot more considering that they are a banking services but nonetheless I am disappointed . They are not even consistent .

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  31. Not trustworthy

    • (1)
      Overall Rating

    They are not trustworthy or secure at all . Didn’t appreciate their services nor do I recommend it .

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  32. Cannot be Trusted

    • (1)
      Overall Rating

    This bank is not worthy my trust. I had an account with them before but I always experienced a problem with it. Very poor and inconvenient.

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  33. Not worthy!

    • (1)
      Overall Rating

    I spoke with one of their financial advisors 3 days ago and I provided information to her about my financial status and all. So I expected something an advise about financial stability, etc. But you know what she told me something else which I don’t understand so I’m not really sure if she knows what she is talking about. This is not worthy of my trust!

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  34. Crap Service

    • (1)
      Overall Rating

    I wanted to know more about their services so I contacted their support team however it took about 30 minutes to reach them. And when I already spoke with the support he’s not even nice to me and didn’t provide what I wanted instead he transferred me to his supervisor and waited again 30 more minutes. What a crap!

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  35. Not Good

    • (1)
      Overall Rating

    The bank manager I talked to is a bit sarcastic and I was insulted. Never in my life that someone treated me like this. I am so upset!

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  36. Ineffective

    • (1)
      Overall Rating

    This is a poor bank services I’ve seen and I’ve worked with. Sorry but there’s no way for me to recommend this site, it’s not effective at all.

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  37. Unworthy

    • (1)
      Overall Rating

    They said their mission is working on trust but that’s not what I got from them. They didn’t make me feel that they are worthy of my trust. No for this!

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  38. Disappointed

    • (1)
      Overall Rating

    They have a high charges when transferring money online. Lesson learned, I will never make any transaction with them again. Thumbs down!

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  39. NOT CONTENTED

    • (1)
      Overall Rating

    I’m not contented with the information they gave me. I need further details about what they are offering. I don’t want to waste my time here.

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  40. Bad Service

    • (1)
      Overall Rating

    The customer support is rude. I was just asking him regarding their services but he responded unwisely. He should treat all his customers/clients properly. This should not be imitated!

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  41. Dismayed

    • (1)
      Overall Rating

    They are not worthy of my trust. Their site is not cooperating, it’s not user-friendly at all. Dismayed!

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  42. Scammer

    • (1)
      Overall Rating

    This is a scam don’t believe this site. They have a bad services and they don’t even know how to provide customer satisfaction.

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  43. Cannot be recommended!

    • (1)
      Overall Rating

    I’m so disappointed with them, they have a bad customer service. I’ve been working in customer service before and I know how to handle customers. But to this DNB cannot be recommend to anyone. They should provide customer satisfaction!

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  44. NO COMMITMENT

    • (1)
      Overall Rating

    Very poor customer service. Unstable financial system.Very bad banking experience.

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  45. Not recommended

    • (1)
      Overall Rating

    I do not recommend using this service, they do not fulfill the promises they make. They are difficult to reach and their employees are not approachable. I would not use their service again.

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  46. Not recommended

    • (1)
      Overall Rating

    I do not recommend using this service, they do not fulfill the promises they make. They are difficult to reach and their employees are not approachable. I would not use their service again.

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  47. Poor

    • (1)
      Overall Rating

    I do not recommend them, the company has very low quality customer service. I was made to wait for long times. I do not recommend using their service as they are not professional.

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  48. Worst

    • (1)
      Overall Rating

    Worst customer service ever with the most rude service alive on earth… They give you a attitude and then expect you to be nice back

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  49. Poor manner

    • (1)
      Overall Rating

    They have two very crazy overworked tellers. The manager is rude and doesn’t know her customers.

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  50. Bad bank

    • (1)
      Overall Rating

    I’ve had over 5 different accounts and when times were rough they’d just close my bank account

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  51. Never ending qeue

    • (1)
      Overall Rating

    Eveytime I deposit some cash this bank always has long qeue!

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  52. Poor service

    • (1)
      Overall Rating

    it’s been years but they did not improve their service. Always poorly serve, rude staff, and too slow.

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  53. Worst ever

    • (1)
      Overall Rating

    Very few counters are open that’s why this bank is always full of customers. Bad service

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  54. Very slow

    • (1)
      Overall Rating

    Very slow people. Always waiting for more hours just to withdraw cash.

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  55. takes forever

    • (1)
      Overall Rating

    The worst is customer service even If 3 or 4 people are waiting it takes 1 hour for your turn to come.

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  56. Worst experience with banks

    • (1)
      Overall Rating

    This is the worst experience with banks. The manager was talking to me before the deal like he was so confident about everything but then it turned out sour. The process was slowed down so much untill it completely stopped the manager then finally picked up my call just to be SO RUDE to me! i cant believe it

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  57. Poor service in terms of banking

    • (1)
      Overall Rating

    Poor service in terms of Banking i have a very serious issue and still not solved if you make a wrong transfer you cannot recall it back if you ask them to help you it won’t happen so consider you lost your money…

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  58. Worst ever

    • (1)
      Overall Rating

    worst customer service I just wanna know what is the minimum salary to open a current account. I called directly to this branch and they keep on giving me other numbers and transfering my call but no one is responding or answering my call.

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  59. Slow service

    • (1)
      Overall Rating

    Worst bank ever I seen. Very slow service and all staff treat like they are boss of the bank.

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  60. Bad service

    • (1)
      Overall Rating

    Bad service, rude employees.. The bank is designed so poorly.. I can’t believe a bank of this low standard still exists.. Took 1 hour to cash a cheque. When only 15 clients were present at the branch

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  61. Rude

    • (1)
      Overall Rating

    Very bad service staff are very rude…today i went to the bank for opening a account but im hopeless.

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  62. Very poor

    • (1)
      Overall Rating

    Very poor service,all stuffs are so rude,timing schedule just few hours.friday must needed open for remittance service.

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  63. Horrible support staff and manager

    • (1)
      Overall Rating

    The most disrespectful and fraudulent bank ever. The supervisor was rude and did not sound like he knew what he was doing. I am saddened to have wasted my time like this and advise you to not spend your time here

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  64. Unprofessional

    • (1)
      Overall Rating

    Impolite and unprofessional. The service were really slow. Not really recommended

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  65. Terrible service

    • (1)
      Overall Rating

    They had me waiting for long hours and when my number was called the staff was really rude and irritable to me for no reason. Their service were really bad.

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  66. Rude and impolite

    • (1)
      Overall Rating

    Really bad service. They had me waiting for like hours they were rude and impolite talking with their customers as if they always irritated.

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  67. Terrible company

    • (1)
      Overall Rating

    I have many complaints to this company. Their service is really terrible and they always making you wait. The staffs also are very rude to their customers. Dont pick this company i dont recommend this one at all.

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  68. Disrespectful and misinformed

    • (1)
      Overall Rating

    The central manager was very disrespectful and did not bother apologizing for his information. I was very exhausted in the end and have decided to never work with this company again.

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  69. unprofessional

    • (1)
      Overall Rating

    I called them and just kept me on hold. waste of my time.

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  70. Horrible

    • (1)
      Overall Rating

    Horrible People. They weren’t polite and i had to wait for so long.

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  71. Rude supervisor

    • (1)
      Overall Rating

    I came by to visit today, and they made me wait for so long. I talked to the manager, he spoke rudely to me. Bad service. Not suggesting to anyone.

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  72. Bad experience

    • (1)
      Overall Rating

    Such rude staff and making me wait for long hours. Not recommended and will not visit again.

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  73. Dumb supervisor

    • (1)
      Overall Rating

    This is the dumbest supervisor of all European central banks.

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