DNB.nl – De Nederlandsche Bank

DNB is committed to a stable financial system: stable prices, solid financial institutions and properly functioning payment transfers. In the fulfilment of all its tasks, DNB puts into practice its mission: working on trust.

Summary

Name: DNB.nl

Description: DNB is committed to a stable financial system: stable prices, solid financial institutions and properly functioning payment transfers. In the fulfilment of all its tasks, DNB puts into practice its mission: working on trust.

dnb.nl

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Comments Rating 1.27 (201 reviews)
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201 Comments
  1. Very offensive

    • (2)
      Overall Rating

    I was offended by the caustic bank manager with whom I spoke. This is the first time in my life that someone has treated me in this manner. I’m so angry!

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  2. Not acceptable !!

    • (2)
      Overall Rating

    Dnb said that their objective is based on trust, but I didn’t get that impression from them. They failed to convince me that they are deserving of my trust. This is not acceptable!

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  3. Rude Employee alert!

    • (1)
      Overall Rating

    The services here are valid but the way they are being delivered to people is very rude and demeaning and it is not worth it, they do not know anything about client relations it is so sad to work with them.

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  4. Big thumbs down!!

    • (2)
      Overall Rating

    When transferring money online, they charge a lot of money. I’ve learned my lesson and will never do business with them again. A big thumbs down!

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  5. Makes many mistakes

    • (1)
      Overall Rating

    They do not provide any valuable services, there are many issues with the bank, they failed to open my bank account on time, it was not registered under the right name and that caused a lot of problems

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  6. Not happy with the information

    • (2)
      Overall Rating

    I’m not happy with the information they provided. I’d like more information on what they’re presenting. I don’t want to waste any more time in this place.

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  7. So rude!

    • (2)
      Overall Rating

    The customer service is obnoxious. I had only inquired about their services, but he answered in an inappropriate manner. He must handle all of his customers/clients with respect. This is not to be used!

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  8. Expensive

    • (1)
      Overall Rating

    The services are a little expensive in my opinion. They said that their purpose is based on trust, but I didn’t get that impression from them. They failed to convince me that they are deserving of my trust. This is not acceptable!

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  9. Provides poor service

    • (2)
      Overall Rating

    This is a ruse. This website is not to be trusted. They provide poor service and have no idea how to provide client pleasure.

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  10. Extremely disappointed with them

    • (2)
      Overall Rating

    I’m extremely disappointed with them. Their customer service is terrible. I’ve worked in customer service before and know how to deal with them. DNB, on the other hand, cannot be recommended to anyone. They should make sure that their customers are happy!

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  11. Not supportive.

    • (1)
      Overall Rating

    Their supervisor is not supportive, their care for employees and their customers is low and inadequate, they fail to use the proper resources, and their staff is also rude.

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  12. Answered in an inappropriate manner

    • (1)
      Overall Rating

    The customer service is obnoxious. I had only inquired about their services, but he answered in an inappropriate manner. He must handle all of his customers/clients with respect.

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  13. Issues with registration

    • (1)
      Overall Rating

    I have a lot of issues with this firm. Their customer service is horrible, and they constantly make you wait. Customers are also treated rudely by the employees. This firm should not be chosen; I do not suggest it.

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  14. Terrible banking experience

    • (2)
      Overall Rating

    Customer service is atrocious. Financial system that is unstable. I had a terrible banking experience.

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  15. Lacks ethics

    • (1)
      Overall Rating

    This bank is not true to themselves or anyone else, they lack business ethics and cause a lot of problems, I spent a fortune for this service, and all I received in return were blatant lies and semi-finished work!! It’s a bummer, and they don’t seem to care about customer satisfaction.

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  16. Long wait, quick services are not available

    • (1)
      Overall Rating

    I went to pay them a visit today, and they kept me waiting for a long time. When I approached the manager, he was disrespectful to me. Poor customer service. I’m not recommending anyone.

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  17. Poor quality customer service

    • (2)
      Overall Rating

    I do not suggest DNB because their customer service is of poor quality. I was forced to wait for long periods of time. Because they are not professional, I do not advocate using their service.

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  18. There is no commitment to work

    • (2)
      Overall Rating

    Service quality is atrocious. The banking system is unpredictable. I had a terrible banking experience. They do not commit to their work and fail to solve customer problems

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  19. Treat you with disdain

    • (2)
      Overall Rating

    Worst customer service ever, with the rudest service on the planet… They treat you with disdain and then expect you to return the favor.

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  20. No value for staff

    • (1)
      Overall Rating

    The manager is quite rude and is not willing to provide information about the bank, he told me to check the website but the website lacks information about their services, no value for staff

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  21. Overworked employees

    • (1)
      Overall Rating

    DNB have two overworked and manic representatives. The manager is obnoxious and has no idea who her customers are.

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  22. Useless

    • (1)
      Overall Rating

    They made me wait for hours and never responded to me, I gave up. I did not think they would be this irresponsible and careless, I am not recommending this to anyone.

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  23. They simply close my accounts

    • (2)
      Overall Rating

    I’ve had over 5 different bank accounts, and when things became tough, they would simply close my bank account.

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  24. Unhappy

    • (2)
      Overall Rating

    I’m really unhappy with them; their client service is terrible. I’ve worked with customers before and know how to deal with them. DNB, on the other hand, cannot be recommended to anyone. They should make sure that their customers are happy!

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  25. Horrible quality

    • (1)
      Overall Rating

    There is no way to track your own money, and the personnel is difficult to communicate with. Please improve the quality of service

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  26. Delayed service

    • (2)
      Overall Rating

    Despite the fact that it has been years, they have not improved their service. Always bad service, unfriendly workers, and delayed service.

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  27. Slow staff

    • (2)
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    People who are extremely slow. Always having to wait for extra hours just to get cash.

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  28. Horrible services

    • (1)
      Overall Rating

    This bank is not really competent! My debit card was not working in my online transactions, consequently, I had a concern. I tried so many times, but there were always errors. I phoned their customer support department, but they held me on hold for an hour before disconnecting the connection!

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  29. Bad experience

    • (1)
      Overall Rating

    The bank has the worst services Ive ever come across, do not trust these people, they are full of rude unaccommodating staff

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  30. Late shipping

    • (1)
      Overall Rating

    DNB customer care called me to offer a credit card with cash back, I agreed and issued the credit card from them. I expected to receive it within a week but they delayed it so much and I still haven’t received it

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  31. Customer service is the worst

    • (2)
      Overall Rating

    Customer service is the worst. Even if three or four people are in line, it will take an hour for your time to arrive.

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  32. Bad experience

    • (1)
      Overall Rating

    The website does not provide relevant information, it is all so shabby and unorganized, i talked to the staff here they failed to provide any useful information

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  33. Major problems

    • (2)
      Overall Rating

    In terms of banking, there is a lack of service. I have a very major problem that has yet to be resolved: if you make a mistaken transfer, you will not be able to reverse it, and if you ask them to help you, they will not so consider your money gone…

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  34. Limited service

    • (1)
      Overall Rating

    This bank did not help me out, their services are very limited and the staff was not able to provide the full information to me about their work.

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  35. Bad management

    • (1)
      Overall Rating

    The service is very bad, the staff are very lazy and unenergetic, they take a lot of time to complete a simple task, they must change their management style, it is not helping anyone

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  36. Worst bank ever

    • (1)
      Overall Rating

    The worst bank I’ve ever seen. Service is slow, and all employees are treated as if they are the bank’s boss.

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  37. Reply
    Rogelio Christensen July 30, 2021 at 8:25 PM

    Not what i expected!!

    • (2)
      Overall Rating

    Does not live up to its past glory. Has been rundown over the years by untrained and rude employees. Must concentrate on customer satisfaction.

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  38. Misinformed

    • (1)
      Overall Rating

    Grossly misinforming the public about their services, nothing about this place is real, their website doesn’t even have any information relating to services

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  39. Service was poor

    • (2)
      Overall Rating

    Employees were nasty and the service was poor. The bank is horribly designed. I’m amazed that a bank of this caliber still exists. Cashing a check took an hour when there were only 15 customers in the branch,

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  40. Not a good experience

    • (1)
      Overall Rating

    DNB is so useless, their services are limited and not versatile and open, the staff are also very mean and I did not like the experience I had.

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  41. Most deceptive bank ever!

    • (2)
      Overall Rating

    The most discourteous and deceptive bank ever. The supervisor was obnoxious and didn’t appear to know what he was doing. I regret wasting my time in this manner, and I strongly advise you not to do so.

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  42. No online transactions and features

    • (2)
      Overall Rating

    The website for this bank has no content on the services they provide, instead, it is just banking news, i called the staff to see if i can do registrations online but he said nothing can be done online with this bank, so undeveloped and makes it difficult in the current times.

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  43. Shabby work

    • (1)
      Overall Rating

    very rude and unaccommodating staff, no care for customers and no care for the business, i am not happy with the way they do their work it is very shabby and not worth the price

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  44. Wastes a lot of time

    • (1)
      Overall Rating

    It takes them weeks to complete any small task, it is so useless even telling them to do things, they do not follow any sort of due date or something and they have no rules and strategies

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  45. Long waiting time!

    • (2)
      Overall Rating

    DNB kept me waiting for hours, and when my number was finally called, the personnel was quite unpleasant and irritated with me for no apparent reason. Their customer service was atrocious.

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  46. Very slow services

    • (1)
      Overall Rating

    Transactions take more than 24 hours to complete, even when it is just a local transfer, I do not understand why it would take anywhere more than 2 hours. All their services, from registering to sending and receiving money takes a really long time, and when i asked about it he cut the call on me

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  47. No information is being provided.

    • (1)
      Overall Rating

    I would suggest them to take care of their customers in a better way without being rude to them, and stating their services on the website, there is nothing stated about the work that they do

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  48. Hassle to work with

    • (1)
      Overall Rating

    The bank is not good with its services, the quality is very low, customers do not get enough assistance due to less staff, it is havoc there and hard to work with

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  49. Rude employees

    • (2)
      Overall Rating

    I have a lot of issues with DNB. Their customer service is poor, and they always make you wait. Customers are also treated rudely by the workers. This company should not be chosen. I do not suggest it.

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  50. No information is being provided.

    • (1)
      Overall Rating

    The website does not have any information on banking and its services but solely just has bank-related news, research and, statistics. They should add some details on the services and duties they provide instead of unnecessary details that no one wants to read.

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  51. Poor organization structure

    • (1)
      Overall Rating

    This bank is so bad, their services are not good and they do not follow their organizational goals, the general manager there has no idea how to control the employees, its havoc

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  52. Very bad service

    • (1)
      Overall Rating

    The service here is horrendous, the website does not have any information, and the service provider is also not trustworthy.

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  53. No services listed on the website

    • (1)
      Overall Rating

    The staff here are inexperienced, the website does not have any information on their banking services, no one responded to my questions when i had called them

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  54. No response!

    • (2)
      Overall Rating

    Whenever I call them, they put me on hold and never respond. Same with emails and texts. No response!

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  55. Unecessary information

    • (1)
      Overall Rating

    The website is so messy with a lot on unnecessary information, it makes it hard to navigate through it, there is nothing useful on there, and the contact information does not work. It is a lot of fake news on there, It is so hard to trust businesses these days

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  56. Disrespectful conduct

    • (2)
      Overall Rating

    Really bad service. Takes a long time to get our formalities done. Very rude and untrained employees.

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  57. Time was lost!

    • (2)
      Overall Rating

    I just called DNB and they kept me holding on. My time was was lost.

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  58. Worst experience

    • (2)
      Overall Rating

    I had the worst experience with this bank, so useless and incompetent, they are not accommodating at all and are just rude to all customers

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  59. Reply
    Christy Augustine June 28, 2021 at 4:54 PM

    Terrible

    • (1)
      Overall Rating

    Terrible “hidden fees” as a bank, I really don’t understand how Norwegian can tolerant such bad banking experience with DNB. I think the Banking industry should be reformed in Norway! Try to look at how WeChat built up the whole ecosystem in China, learn from it!

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  60. Scam

    • (1)
      Overall Rating

    This bank and its services are not good and i do not trust their service, it is not a good experience working with them.

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  61. Very slow

    • (2)
      Overall Rating

    Very slow to login, multiple crashes. Not in network or phone issue. This is a developer issue.

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  62. Registration error

    • (1)
      Overall Rating

    When I try to register, it’s saying, “Enter a valid account number associated with the mobile number”. Facing the same issue from long back. Connected with customer care multiple times, but no use.

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  63. Bad experience

    • (1)
      Overall Rating

    The staff is very rude here, I did not have a good experience with them, it is not the best bank here, there are better options for cheaper prices

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  64. Bad service!

    • (1)
      Overall Rating

    I came here today to visit and have been waiting for so long. The manager spoke harshly to me. Bad service!

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  65. Fraud

    • (1)
      Overall Rating

    Very bad customer service. They can not give you any help. Had a fraudulent charge, fraud division sent me email saying that the charge was fraud and still they said they couldn’t refund my money.

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  66. rubbish

    • (1)
      Overall Rating

    Seriously such a rubbish performance of website unable to login i have id password still not able to login.

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  67. Would not invest!!

    • (2)
      Overall Rating

    My last visit to Dnb was one experience i do not want to have ever. They kept me waiting for a long time before i was attended to. The employee was really annoyed and really uninformed about the details of their services.

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  68. Frustrating

    • (1)
      Overall Rating

    Complete garbage . The Website become very slow and takes a few seconds to load.. Very frustrating to use.

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  69. Rude staff and bad experience.

    • (1)
      Overall Rating

    The worst experience I’ve had with a bank, so rude and unaccommodating, very unsatisfied with the service and the manager.

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  70. Always problems

    • (1)
      Overall Rating

    It is always having problems. The worse bank ever! It doesn’t let you log in. Keeps telling you invalid credentials like no! Everything is right!

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  71. Stubborn manager!

    • (1)
      Overall Rating

    The manager is so stubborn. It is absolutely impossible to communicate with them. I would not suggest this.

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  72. Worst customer service

    • (2)
      Overall Rating

    The customer service is absolutely horrible, i would not recommend their services to anyone, it is so bad, i had the worst experience using it

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  73. Issue still not fixed

    • (1)
      Overall Rating

    Trying to get a simple issue fix and can’t even get in contact with customer service because they won’t pick the phone up. Waited over 40 mins and my issue still not fixed.

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  74. Error

    • (1)
      Overall Rating

    I been trying to sign up for an account, Every time I put my information in, it tells me error try again later.

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  75. Very uninviting

    • (2)
      Overall Rating

    Very poor services in this bank, the manager is very rude and the environment is just not satisfactory, i did not enjoy my experience here it is very stressful to work with them.

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  76. Bad experience

    • (2)
      Overall Rating

    There were a lot of issues with this bank nothing was smooth sailing, I kept having trouble with them and no one was ready to provide any sort of help, it was a waste of time.

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  77. Uncommitted.

    • (2)
      Overall Rating

    Once a prestigious institution running down to the dumps. Each time i visit the service quality has been deteriorating. The manager and employees have been rude and not very dedicated in providing service to the customers.

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  78. Ignorant!

    • (1)
      Overall Rating

    I had to ask several times before he could give me all the info and seemed annoyed. I asked the manager to talk about the details and he was so ignorant. Such a  terrible customer approach.

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  79. Rude manager

    • (1)
      Overall Rating

    The manager is rude and unaccommodating, I did not like the way he treated his customers, it was unacceptable

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  80. Bad customer service

    • (2)
      Overall Rating

    The manager of the bank is very mean, he was no accommodating and i was not satisfied with the services provided by this bank, it was unprofessional and they lack work ethics

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  81. Just disappointed!

    • (1)
      Overall Rating

    DNB’s services are extremely terrible. The employees are not polite, and their service charges are also quite more than the other banks. Just disappointed!

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  82. No customer service

    • (1)
      Overall Rating

    This is one of the most unprofessional banks I’ve seen, their services are restricted in order to make you pay for the others, it is so money-minded and doesn’t care about the customers.

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  83. Poor services no proffesionalism

    • (1)
      Overall Rating

    The website claims different things than what they claim to offer in real, I was not satisfied with the service options, it caused a lot of confusion and they are not really accommodating.

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  84. worst website

    • (1)
      Overall Rating

    it is a clear bad experience right from the website. I have never seen a worse layout with such a shady interface. please just don’t even try with them.

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  85. the worst banking service

    • (1)
      Overall Rating

    the worst banking experience I have ever had. there are so many better alternatives that people can opt for. this definitely not it!!!!

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  86. Totally not professional

    • (1)
      Overall Rating

    This bank is totally not professional! They held me on call for an hour and then the connection was terminated. What sort of horrible customer service is this

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  87. Could do better!!

    • (1)
      Overall Rating

    Once a very reputable institution but does not live upto the required status. Client satisfaction and service quality has gone down. Dnb needs to look into the issues and try and improve if they need to keep their customers.

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  88. Avoiding calls

    • (1)
      Overall Rating

    For over two weeks now I have been trying to contact Bank Customer Service for a issue. My god, what a stupid company. It seems like they do everything they can to avoid talking to you.

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  89. Do not try their services

    • (2)
      Overall Rating

    The manager is so mean, uninviting. The services are below average they do not even have the basic services any other bank would, i would advise you not to try them out.

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  90. do not recommend

    • (1)
      Overall Rating

    This bank is so fraudulent and the employees are very mean and unaccommodating, I would not recommend their services

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  91. In desperate need for improvement!

    • (1)
      Overall Rating

    Dnb has some of the worst customer service. I was made to wait for a really long while before i could talk to an official. A very bad experience indeed!!

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  92. Need betterment

    • (1)
      Overall Rating

    All my calls were declined and i couldn’t able to contact them. They have to provide a good customer care number to contact. There is lot of issues on my account and i couldn’t able to reach them to clarify it.

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  93. No customer satisfaction

    • (1)
      Overall Rating

    Their customer service team did not ensure that the customer was satisfied. This is by no means professional. Their comments have been really weird and have not satisfied me. I merely asked a few queries regarding their bank.

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  94. No unique services

    • (1)
      Overall Rating

    Their services are not unique, but the prices seem pretty high and the customer service is so bad, they should really have better managers and be more transparent with the customers.

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  95. Bad supervisor and employee

    • (1)
      Overall Rating

    The supervisor is not helpful, there is no order in the company and it lacks a positive work culture too, just talking to the employees is exhausting.

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  96. Slow and delayed

    • (1)
      Overall Rating

    The initial process to have a account in dnb was very slow and the contact person would not answer calls or emails. We finally got the paperwork after weeks of delay.

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  97. Horrible banking service!

    • (1)
      Overall Rating

    This is a horrible banking service that I had to put up with. It’s not at all effective to advise this site.

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  98. Reply
    Jonathan Franklin June 3, 2021 at 11:51 AM

    Decline in quality!!

    • (1)
      Overall Rating

    Dnb used to be my go to bank for a very long while and they were really efficient. But service quality has shown a great decline in service quality. The employees are really not accommodating and polite.

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  99. Bad experience

    • (2)
      Overall Rating

    The customer service was very rude, I was talking to the manager and he was not ready to assist me with my needs, i would like better customer service next time.

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  100. Unprofessional and Disrespectful

    • (2)
      Overall Rating

    Their services are very unprofessional, The services are not executive enough, the manager was disrespectful and wasn’t ready to answer any of my questions.

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  101. Decline during transcation

    • (1)
      Overall Rating

    you will notice when you make payments there will be a really long hold before your available credit change. Also you will notice when speaking with representatives the options available to help you is different and the amount of declining transaction increase.

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  102. Not knowledgable!

    • (2)
      Overall Rating

    3 weeks ago I spoke and informed one of their financial advisors of my financial condition. I expected some advice on financial security but I don’t understand what they told me, so I don’t really know whether they know what they are talking about.

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  103. Poor service efficiency

    • (1)
      Overall Rating

    They are rude and uninviting, not ready to take any suggestions. They do not know how to form customer interactions and build trust. I would not be recommending them to anyone.

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  104. Bad experience

    • (1)
      Overall Rating

    The manager was not pleasant at all, they were so mean and werent ready to help me with my account and issues, i would not recommend their services.

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  105. Ill mannered conduct!

    • (1)
      Overall Rating

    Losing quality service and shares have totally led the bank into the dump. Most of the customers are feeling unsatisfied and their process have been taking longer and longer. They are barely holding on at the moment.

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  106. Will not recommend it!

    • (1)
      Overall Rating

    The worst ever terrible customer service. I will not recommend it!

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  107. No customer service

    • (2)
      Overall Rating

    Whenever i try to do a transaction i lose some money and it always says there is some kind of error a few times till it starts working. No consultant to ask either.

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  108. Impolite and untimely service.

    • (1)
      Overall Rating

    The quality of service clearly in the dump. they take really long to process the required documents and their customer interaction needs clear improvement.

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  109. Server error

    • (1)
      Overall Rating

    I’m not doing much transaction from this account. When I do a transactions, it shows server error sometimes. They do not have any proper customer care number to contact.

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  110. Issue during transaction

    • (1)
      Overall Rating

    The service is not that much good because i cannot able to change the money from one account to another account due to server issue. When i withdraw the money from my account, they haven’t updated in the system so they put me in a trouble

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  111. Have to maintain balance

    • (1)
      Overall Rating

    I use this account regularly. But I am not satisfied with customer service whenever I try to contact them there is no proper response. Need to maintain a minimum balance which is not very easy for me.

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  112. Bad customer service

    • (1)
      Overall Rating

    Bad banking and customer services, I called them to follow up on my account and they keep transferring my call, no one even responded.

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  113. Inappropriate behaviour!

    • (1)
      Overall Rating

    They have the worst manager ever! He is so rude to his employees and also communicated with me in a really wrong manner!

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  114. Fake information

    • (1)
      Overall Rating

    No way to keep track of my investments and information, and they do not give a proper reply

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  115. Worst bank experience!

    • (1)
      Overall Rating

    Their customer service is terrible. I’ve worked in a bank before and know how a good bank should function. DNB, on the other hand, is the total opposite. Very disappointed.

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  116. Loss of money

    • (2)
      Overall Rating

    I invested money in this bank they said I’d get a better rate of the outcome but I didn’t get a good amount as a return and I lost a lot of money. Do not trust.

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  117. Filled with flaws

    • (1)
      Overall Rating

    Their account opening process is so slow, and they have bad support. I have never seen a bank take too long to process an application to open an account.

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  118. Not suggested

    • (2)
      Overall Rating

    They are very harsh and made me wait for too long. Not suggested 

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  119. Rude and untrained conduct

    • (1)
      Overall Rating

    The customer service crew is sloppy and has no idea how to deal with the issues. They responded in a rude tone and assured me that the problem will be resolved. It’s been five days since no one has contacted me to help me with my situation.

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  120. Zero work ethic

    • (1)
      Overall Rating

    The first time i went there i had a terrible experience. Had to wait a long while before i could even get attended to. The employees seemed very untrained and uninformed. Does not respect their clients.

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  121. Ignorant employees

    • (1)
      Overall Rating

    I tried to contact the bank about an account and the person who spoke to me had to put me on hold several times before he could give me all the info and sounded annoyed. I asked to speak to the manager and it did not happen. Such poor approach towards clients.

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  122. Bad experience

    • (1)
      Overall Rating

    Transaction takes so long to process and it was not worth it at all. Very rude staff members, I would not recommend.

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  123. Fraudulent!

    • (2)
      Overall Rating

    The bank with the greatest arrogance and swindle. The boss was confused and didn’t seem to know what he was doing.

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  124. Low quality bank

    • (1)
      Overall Rating

    Bad service and poor staff. The bank has been so badly built. I can’t believe such a low-quality bank is even open. 

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  125. No team work

    • (2)
      Overall Rating

    Their customer service agent literally gave me the wrong information and when I was talking to the manager he was telling me something completely different.

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  126. Impolite managers

    • (1)
      Overall Rating

    I have come here today to visit, and they have made me wait too long. The manager  spoke so rudely to me.

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  127. Very poor service

    • (1)
      Overall Rating

    There is nowhere to track your investments and the staff is impossible to talk to. Please do better!

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  128. Unsatisfied! Would not reccomend

    • (1)
      Overall Rating

    The transactions literally took forever. I was waiting for such a long time and the staff is very unpleasant to talk to. Really bad service!

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  129. Not stable outcome

    • (1)
      Overall Rating

    Dnb bank was good previously and now the shares are dropping so easily and there is no stability while investing on this bank. Needed more good team for investing so that shares can stay good.

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  130. Late Transfers

    • (1)
      Overall Rating

    Their service charges are higher than other banks, and bank transfer is a hassle with this bank, they are asking for too many details, and transfer at times get late.

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  131. Bank transfer took a long time

    • (1)
      Overall Rating

    I tried the bank transfer at DNB and it took more than 20 days for the money to be transferred! A very simple task that mustn’t take more than 2-3 days, took more than 20 days! Unbelievable and unprofessional.

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  132. Careless customer service

    • (1)
      Overall Rating

    I called the phone number provided on the website to ask about my bank account as I requested to open it ten days ago! The customer service team is really careless and has no idea how to manage the problems. They replied in a bad manner and told me that they’ll solve the issue. It has been five days now and no one contacted me to solve my problem.

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  133. Not a safe bank for money investing

    • (1)
      Overall Rating

    I invested the money and the return money which i received is not satisfied and money which i invested is not secured. Don’t invest money in this bank target acheived is not good. Needed high professionals in there investing team since its customer money.

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  134. Hypocrisy

    • (2)
      Overall Rating

    I have opened an account in this bank, before open the account I raise a question that is there any amount limit to maintain, they said no, but after two months I realized that they are deducting the amount from my account when my balance is running low.

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  135. This bank really need improvements

    • (2)
      Overall Rating

    Their account opening process is too slow, poor services ever, I did not see any bank taking too much time in just application and account opening.

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  136. Not a good place to invest

    • (1)
      Overall Rating

    This bank is not a good place to invest your money. They don’t have any security for money deposit for shares. Even though its very risk they should give us some assurance for money invested in there shares. I own nothing of what i invested

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  137. Online payment system is slow

    • (2)
      Overall Rating

    Their online payment system is very too, they do not transfer your amount in few clicks as the other banks do. For this, I have faced embarrassment in front of suppliers over late payments. They need to fix this issue.

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  138. Not Suitable

    • (2)
      Overall Rating

    Their service charges are higher than other banks, and they are not offering any unique or different service for which I can opt for, it is better to go with another bank where service charges are not high.

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  139. Delivery issue

    • (1)
      Overall Rating

    DNB customer service called me to offer a credit card with cashback %, I agreed and issued the credit card from them. They stated that it will be delivered within 10 days from the issuing date. I waited for 20 days but with no result!! I called them but they said that they’ve issued it and nothing they can do more!!

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  140. Not professional

    • (1)
      Overall Rating

    This bank is not professional at all! I had an issue regarding my debit card as it wasn’t working in my online shopping. I tried so many times but with errors shown. I called their customer service team but they put me on hold for an hour and then the call was hanged up!

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  141. Not recommended

    • (2)
      Overall Rating

    I had made the first transaction with this bank, my amount was stuck, it shows the amount was deducted and but not transferred whom I want to transfer, I called their customer service, they said it’s your problem, I am their customer, dealing with their bank and they said it’s your problem!

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  142. Not trusted

    • (1)
      Overall Rating

    I invested money on this bank they promised me for a better rate of outcome but i didn’t get a good amount as a return and it was a total loss of money. Don’t trust on them to invest money they don’t have a good knowledge in stock investing and there is high risk of loss of money.

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  143. Not of my Trust

    • (2)
      Overall Rating

    Worst bank ever rude staff, slow services ever I have seen in this bank, they said we are working on trust, but I don’t know why they are deducting 25 Euros every month from my account, this bank is not of my trust.

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  144. Highly Disappointed

    • (3)
      Overall Rating

    They spoke to me about stable prices but each of their service prices is higher, I had transferred some amount from this bank to another bank, they deduct amount more than other banks, secondly, they said when I will receive a message on my phone regarding transaction this service is free they deduct money from my account from last three months continuously

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  145. Bad attitude from the customer service

    • (1)
      Overall Rating

    Customer satisfaction isn’t their aim! They replied to me with a very bad attitude when I contacted them to solve an issue in my bank account. They replied in a very careless way and the problem wasn’t solved either.

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  146. Hard to open a bank account

    • (2)
      Overall Rating

    I wanted to open a bank account at their bank, I contacted the customer service team and they contacted me to the representative. He asked me to provide many documents which aren’t needed in most of the banks!

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  147. Annoying

    • (2)
      Overall Rating

    Their online banking service is highly pathetic, every-time there is some error occurred when I am going to pay my utility bills online, I called their customer service to fix the issue, but they are so incompetent to find out why it is happening?

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  148. Transfer took so long

    • (2)
      Overall Rating

    Their services are really so slow! I wanted to make a bank transfer to my husband, I requested it but the money was transferred one month later! A very long period of time wasted.

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  149. Not a good Option!

    • (2)
      Overall Rating

    Their payment systems are too slow, their service charges are also higher than other financial firms they don’t have any unique services to offer. Not a good option!

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  150. Highly in convenient

    • (1)
      Overall Rating

    Their services are very poor, the staff is not friendly you even can’t ask them your entire queries and their service charges are also high than other banks, your transactions processed very slow or sometimes rejected. Just frustrated!

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  151. Inefficient bank

    • (2)
      Overall Rating

    They’re offering regular services any bank can offer them. Moreover, they’re very slow in solving any issue regarding their customers. They also offer very high prices for their regular services.

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  152. Unprofessional customer service team

    • (2)
      Overall Rating

    Their customer service team didn’t make sure to satisfy the customer. This isn’t professional at all from them. I contacted them on their phone and their website as well. I was just asking some questions regarding their bank but to my disappointment, their replies were very strange and made me not satisfied.

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  153. Poor financial system

    • (1)
      Overall Rating

    They’ve poor financial systems. They have higher prices than the market. No one would feel good while dealing with those prices. I was expecting something else while looking on their website then I was surprised at last.

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  154. Lazy

    • (1)
      Overall Rating

    They just put you on hold for so long, and when you physically visit them even they are not showing up their performances. Highly unprofessional.

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  155. Poor customer satisfaction

    • (1)
      Overall Rating

    They have a poor transaction facility i couldn’t even make a single transaction without hesitation.They don’t even have proper customer support team. Need more updates.

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  156. Scam

    • (1)
      Overall Rating

    This is a scam. They do not provide you with any stable financial system and they’re extremely expensive for no reason. The customer care is extremely careless and rude to you. Not at all secure.

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  157. Disappointed

    • (1)
      Overall Rating

    The people who deal with you are so impolite and they don’t really convey anything at all . I just wanted a good option for my online transaction and bank services but my efforts were all futile because of DNB . absolutely disappointed.

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  158. Disappointed

    • (1)
      Overall Rating

    I am very unsatisfied with the services that DNB produces . I was expecting a lot more considering that they are a banking services but nonetheless I am disappointed . They are not even consistent .

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  159. Not trustworthy

    • (1)
      Overall Rating

    They are not trustworthy or secure at all . Didn’t appreciate their services nor do I recommend it .

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  160. Cannot be Trusted

    • (1)
      Overall Rating

    This bank is not worthy my trust. I had an account with them before but I always experienced a problem with it. Very poor and inconvenient.

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  161. Not worthy!

    • (1)
      Overall Rating

    I spoke with one of their financial advisors 3 days ago and I provided information to her about my financial status and all. So I expected something an advise about financial stability, etc. But you know what she told me something else which I don’t understand so I’m not really sure if she knows what she is talking about. This is not worthy of my trust!

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  162. Crap Service

    • (1)
      Overall Rating

    I wanted to know more about their services so I contacted their support team however it took about 30 minutes to reach them. And when I already spoke with the support he’s not even nice to me and didn’t provide what I wanted instead he transferred me to his supervisor and waited again 30 more minutes. What a crap!

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  163. Not Good

    • (1)
      Overall Rating

    The bank manager I talked to is a bit sarcastic and I was insulted. Never in my life that someone treated me like this. I am so upset!

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  164. Ineffective

    • (1)
      Overall Rating

    This is a poor bank services I’ve seen and I’ve worked with. Sorry but there’s no way for me to recommend this site, it’s not effective at all.

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  165. Unworthy

    • (1)
      Overall Rating

    They said their mission is working on trust but that’s not what I got from them. They didn’t make me feel that they are worthy of my trust. No for this!

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  166. Disappointed

    • (1)
      Overall Rating

    They have a high charges when transferring money online. Lesson learned, I will never make any transaction with them again. Thumbs down!

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  167. NOT CONTENTED

    • (1)
      Overall Rating

    I’m not contented with the information they gave me. I need further details about what they are offering. I don’t want to waste my time here.

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  168. Bad Service

    • (1)
      Overall Rating

    The customer support is rude. I was just asking him regarding their services but he responded unwisely. He should treat all his customers/clients properly. This should not be imitated!

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  169. Dismayed

    • (1)
      Overall Rating

    They are not worthy of my trust. Their site is not cooperating, it’s not user-friendly at all. Dismayed!

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  170. Scammer

    • (1)
      Overall Rating

    This is a scam don’t believe this site. They have a bad services and they don’t even know how to provide customer satisfaction.

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  171. Cannot be recommended!

    • (1)
      Overall Rating

    I’m so disappointed with them, they have a bad customer service. I’ve been working in customer service before and I know how to handle customers. But to this DNB cannot be recommend to anyone. They should provide customer satisfaction!

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  172. NO COMMITMENT

    • (1)
      Overall Rating

    Very poor customer service. Unstable financial system.Very bad banking experience.

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  173. Not recommended

    • (1)
      Overall Rating

    I do not recommend using this service, they do not fulfill the promises they make. They are difficult to reach and their employees are not approachable. I would not use their service again.

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  174. Not recommended

    • (1)
      Overall Rating

    I do not recommend using this service, they do not fulfill the promises they make. They are difficult to reach and their employees are not approachable. I would not use their service again.

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  175. Poor

    • (1)
      Overall Rating

    I do not recommend them, the company has very low quality customer service. I was made to wait for long times. I do not recommend using their service as they are not professional.

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  176. Worst

    • (1)
      Overall Rating

    Worst customer service ever with the most rude service alive on earth… They give you a attitude and then expect you to be nice back

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  177. Poor manner

    • (1)
      Overall Rating

    They have two very crazy overworked tellers. The manager is rude and doesn’t know her customers.

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  178. Bad bank

    • (1)
      Overall Rating

    I’ve had over 5 different accounts and when times were rough they’d just close my bank account

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  179. Never ending qeue

    • (1)
      Overall Rating

    Eveytime I deposit some cash this bank always has long qeue!

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  180. Poor service

    • (1)
      Overall Rating

    it’s been years but they did not improve their service. Always poorly serve, rude staff, and too slow.

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  181. Worst ever

    • (1)
      Overall Rating

    Very few counters are open that’s why this bank is always full of customers. Bad service

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  182. Very slow

    • (1)
      Overall Rating

    Very slow people. Always waiting for more hours just to withdraw cash.

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  183. takes forever

    • (1)
      Overall Rating

    The worst is customer service even If 3 or 4 people are waiting it takes 1 hour for your turn to come.

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  184. Worst experience with banks

    • (1)
      Overall Rating

    This is the worst experience with banks. The manager was talking to me before the deal like he was so confident about everything but then it turned out sour. The process was slowed down so much untill it completely stopped the manager then finally picked up my call just to be SO RUDE to me! i cant believe it

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  185. Poor service in terms of banking

    • (1)
      Overall Rating

    Poor service in terms of Banking i have a very serious issue and still not solved if you make a wrong transfer you cannot recall it back if you ask them to help you it won’t happen so consider you lost your money…

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  186. Worst ever

    • (1)
      Overall Rating

    worst customer service I just wanna know what is the minimum salary to open a current account. I called directly to this branch and they keep on giving me other numbers and transfering my call but no one is responding or answering my call.

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  187. Slow service

    • (1)
      Overall Rating

    Worst bank ever I seen. Very slow service and all staff treat like they are boss of the bank.

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  188. Bad service

    • (1)
      Overall Rating

    Bad service, rude employees.. The bank is designed so poorly.. I can’t believe a bank of this low standard still exists.. Took 1 hour to cash a cheque. When only 15 clients were present at the branch

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  189. Rude

    • (1)
      Overall Rating

    Very bad service staff are very rude…today i went to the bank for opening a account but im hopeless.

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  190. Very poor

    • (1)
      Overall Rating

    Very poor service,all stuffs are so rude,timing schedule just few hours.friday must needed open for remittance service.

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  191. Horrible support staff and manager

    • (1)
      Overall Rating

    The most disrespectful and fraudulent bank ever. The supervisor was rude and did not sound like he knew what he was doing. I am saddened to have wasted my time like this and advise you to not spend your time here

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  192. Unprofessional

    • (1)
      Overall Rating

    Impolite and unprofessional. The service were really slow. Not really recommended

    Did you find this review helpful? Yes No

  193. Terrible service

    • (1)
      Overall Rating

    They had me waiting for long hours and when my number was called the staff was really rude and irritable to me for no reason. Their service were really bad.

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  194. Rude and impolite

    • (1)
      Overall Rating

    Really bad service. They had me waiting for like hours they were rude and impolite talking with their customers as if they always irritated.

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  195. Terrible company

    • (1)
      Overall Rating

    I have many complaints to this company. Their service is really terrible and they always making you wait. The staffs also are very rude to their customers. Dont pick this company i dont recommend this one at all.

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  196. Disrespectful and misinformed

    • (1)
      Overall Rating

    The central manager was very disrespectful and did not bother apologizing for his information. I was very exhausted in the end and have decided to never work with this company again.

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  197. unprofessional

    • (1)
      Overall Rating

    I called them and just kept me on hold. waste of my time.

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  198. Horrible

    • (1)
      Overall Rating

    Horrible People. They weren’t polite and i had to wait for so long.

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  199. Rude supervisor

    • (1)
      Overall Rating

    I came by to visit today, and they made me wait for so long. I talked to the manager, he spoke rudely to me. Bad service. Not suggesting to anyone.

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  200. Bad experience

    • (1)
      Overall Rating

    Such rude staff and making me wait for long hours. Not recommended and will not visit again.

    Did you find this review helpful? Yes No

  201. Dumb supervisor

    • (1)
      Overall Rating

    This is the dumbest supervisor of all European central banks.

    Did you find this review helpful? Yes No

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