Scam Alert

Soft-Media-Germany.de – Buy Software Online

Our business philosophy is to offer very good deals in software purchasing. At Soft-Media-Germany.de we know that a deal is only really good if you, the customer, are completely satisfied with the price, the service, and the product.

Summary

Name: Soft-Media-Germany.de

Description: Our business philosophy is to offer very good deals in software purchasing. At Soft-Media-Germany.de we know that a deal is only really good if you, the customer, are completely satisfied with the price, the service, and the product.

soft-media-germany.de

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Comments Rating 1.92 (77 reviews)
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77 Comments
  1. Their technology does not work

    • (2)
      Overall Rating

    This technology is a ruse because it does not work properly. The customer products and service are both of bad quality.

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  2. Terrible program

    • (2)
      Overall Rating

    This is a terrible program. My system was completely wrecked, and I now have to replace it. I’d made the most trivial purchase of my life. I strongly advise you to avoid it at all costs.

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  3. Did not work for me

    • (3)
      Overall Rating

    This software did not work for me since it was not my type of software, and they did not recommend the best package for me, and the service was quite nasty.

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  4. Website is based on lies

    • (2)
      Overall Rating

    Their website lead me to assume that they provide exceptional service; nevertheless, their website is based on lies, and nothing on it is genuine; they do not complete any work on time, and if I request something, they produce a slew of problems and concerns.

    Did you find this review helpful? Yes No

  5. Poorest quality

    • (3)
      Overall Rating

    These things are of the poorest quality and have an adverse effect on my laptop; it does not perform well and makes everything tough to use.

    Did you find this review helpful? Yes No

  6. Out of date software

    • (3)
      Overall Rating

    The software is out of date, and they’re exploiting customers by selling them outdated software that can’t be upgraded.

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  7. Difficult to install

    • (3)
      Overall Rating

    This service is unreliable; it is tough to use, and it did not support my laptop’s structure. The program is also difficult to install.

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  8. Program is of poor quality

    • (3)
      Overall Rating

    The program is of poor quality, and customer service did not respond to my questions in a timely manner. I would suggest them to modernize the software and implement a more efficient approach, and they might even consider accepting refunds or swaps to make things easier for people like me.

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  9. Rip off

    • (3)
      Overall Rating

    This company is a rip-off; I ordered it online and never received it; they requested a receipt when I filed a complaint, which I provided, but no response has been received after three weeks, and the package has not arrived.

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  10. Insufficient program

    • (3)
      Overall Rating

    The program is insufficient, outdated, and has caused damage to my laptop; also, the customer service employees are rude and unable of assisting me.

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  11. Does not provide after sale services

    • (3)
      Overall Rating

    Customer care fails to install the software for you and does not provide after-sale services to assist you. They charge extra to look into it; it is all about money here.

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  12. Bad customer service

    • (2)
      Overall Rating

    I asked about the rates because they weren’t mentioned on the website, and they claimed it would be reasonable if I simply choose the service I needed. In the end, they offered me a price that was quite exorbitant and included several charges. Customers are being defrauded.

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  13. Did not respond to my complaints

    • (3)
      Overall Rating

    This product is of poor quality; it infected my laptop with a virus, and they have not responded to my complaints.

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  14. Risky and unsafe

    • (2)
      Overall Rating

    Their services are very unreliable and hard to trust, I did not think they did a good job with the communication and the product seems risky to use as many had issues with it very quickly

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  15. Live chat tool does not work

    • (1)
      Overall Rating

    The live chat tool isn’t even functional; when I contacted them, I received no answer; the website is shoddy and difficult to navigate; and they fail to provide adequate assistance.

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  16. Software is a sham

    • (1)
      Overall Rating

    This software is a sham and does not function. Its sole purpose is to take your money. Both the service and the product quality are subpar.

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  17. Rude staff and bad experience.

    • (2)
      Overall Rating

    I was not pleased with the way the client service representative responded to me; I only wanted to learn more about the program, but he simply shut me down; I would not suggest this company.

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  18. No assistance !!

    • (2)
      Overall Rating

    This software is not the best, it spoilt my laptop and when i called them no one was ready to answer me and help me out

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  19. Waste of money

    • (2)
      Overall Rating

    The vast bulk of their technology is set to go out of support. I bought two software packages from them, only to find the same product for a far cheaper price and with lifetime support on another website.

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  20. Insufficient services

    • (1)
      Overall Rating

    The services are insufficient. They have refused to supply me with the best services; it is quite difficult to interact with them; no answer is provided; I am extremely disappointed with this service provider.

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  21. Software is about to expire

    • (2)
      Overall Rating

    The majority of their software is about to expire. I purchased two pieces of software from them and afterwards discovered the identical program on another website for a much lower price, with lifetime support.

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  22. Is not suitable

    • (2)
      Overall Rating

    This program is harmful for the laptop, and customer care was unable to assist me with my issue. They are not willing to provide any help and just care about getting paid

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  23. Outdated systems

    • (2)
      Overall Rating

    It was difficult to use after we had signed in. It’s an out-of-date system that requires replacement. The staff, on the other hand, have been really helpful, and everything looks to have been in shape, but it does not benefit me, and I will not use it again.

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  24. Unworthy of your money

    • (3)
      Overall Rating

    This is all a ruse. It is exorbitantly priced and unworthy of your money. It’s also available at a cheaper cost and in more advanced variants. They’re seeking to deceive the public. Do not be fooled.

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  25. poor quality

    • (2)
      Overall Rating

    This technology is a scam since it does not operate correctly. The customer products and service quality are both poor.

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  26. Destroyed my system

    • (3)
      Overall Rating

    This is a bad show. It completely destroyed my system, which I now have to replace. It was the most insignificant purchase I’d ever made. I strongly encourage you to stay away from it.

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  27. Worst software ever

    • (2)
      Overall Rating

    The worst software I’ve ever used. It gave my laptop a virus, which I can’t patch; I strongly advise anyone not to use it; it will cause your laptop to lag and ruin it forever.

    Did you find this review helpful? Yes No

  28. Rude and unaccommodating

    • (2)
      Overall Rating

    this software did not work for me, it is not my type of software and they did not suggest the best product for me, very rude staff

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  29. Dangerous software

    • (1)
      Overall Rating

    This software is dangerous for the laptop, and customer assistance was unable to assist me with my issue.

    Did you find this review helpful? Yes No

  30. Do not believe them

    • (2)
      Overall Rating

    Their website led me to believe that they provide excellent service; nevertheless, their website is built on lies, and nothing is true; they do not finish any of the tasks on time, and if I request something, they cause a host of challenges and concerns.

    Did you find this review helpful? Yes No

  31. Poorest quality

    • (2)
      Overall Rating

    These products are of the poorest quality and affect my laptop, it does not do a good job and makes it all hard and difficult to use

    Did you find this review helpful? Yes No

  32. Very rude manner of speaking

    • (2)
      Overall Rating

    I didn’t like how they spoke to me, and I demanded to know what software they were using, but they simply shut me down.

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  33. They sell old softwares

    • (3)
      Overall Rating

    The software is out of date, and they’re taking advantage of consumers by selling them old software that can’t be updated.

    Did you find this review helpful? Yes No

  34. Not satisfied

    • (2)
      Overall Rating

    This media company does not provide the best services in terms of customer care and quality, I had a difficult time with them, they refused to put in a server who I could talk to freely

    Did you find this review helpful? Yes No

  35. Difficult to install

    • (2)
      Overall Rating

    This service is not trustworthy, they are difficult to use and did not support my laptop structure, The software is hard to install too.

    Did you find this review helpful? Yes No

  36. Program is of poor quality

    • (2)
      Overall Rating

    The program is of poor quality, and customer support did not reply to my inquiries properly. I would advise them to upgrade the software and establish a better working system, and they could even try to accept refunds or exchanges to make it simpler for customers like me.

    Did you find this review helpful? Yes No

  37. Scam business

    • (2)
      Overall Rating

    This business is a scam, I had ordered it online and received nothing, they asked for a receipt when i placed my complaint and i sent it to them, but still, after 3 weeks no response neither has the package arrived

    Did you find this review helpful? Yes No

  38. Do not trust

    • (2)
      Overall Rating

    Such bad services, the software doesn’t even work, it costs so much and it is not even a little worth it, so useless, do not trust them

    Did you find this review helpful? Yes No

  39. Inadequate communication

    • (2)
      Overall Rating

    The program is inadequate, it is outdated, and it has harmed my laptop; also, the customer service representatives are unprofessional and unable to assist me.

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  40. All about money, no services

    • (2)
      Overall Rating

    Software is slow and wary, the customer service fail to install it for you and do not provide after-sale services to help you out, they charge extra to look into it, it is all about money here

    Did you find this review helpful? Yes No

  41. No customer satisfaction

    • (3)
      Overall Rating

    There is no customer satisfaction! I’m not going to contact them again because I didn’t feel at ease speaking with their staff.

    Did you find this review helpful? Yes No

  42. No response to complaints

    • (2)
      Overall Rating

    The quality of this product is not good, it caused a virus on my laptop and they are not responding to my complaints

    Did you find this review helpful? Yes No

  43. Website has issues

    • (2)
      Overall Rating

    The live chat feature doesnt even work, there was no response when i contacted them, the website is so shabby and hard to navigate through and they fail to provide the right assistance too

    Did you find this review helpful? Yes No

  44. They scammed me

    • (2)
      Overall Rating

    It is a scam and did not work at all i had asked them to fix it for me and they charged me more, this is such a scam do not fall for it

    Did you find this review helpful? Yes No

  45. Software is a rip off

    • (1)
      Overall Rating

    This software is a rip-off and does not work. It is only there to take your money. The service and product quality are both poor.

    Did you find this review helpful? Yes No

  46. Scammers!!

    • (2)
      Overall Rating

    This software is very old and corrupted my laptop, do not believe them, they are fraudulent and are selling old software. Scammers!

    Did you find this review helpful? Yes No

  47. Disappointing

    • (2)
      Overall Rating

    The services are not appropriate, they refused to provide me with the best services, it is so hard to communicate with them, no response is given, i am very disappointed with this service provider

    Did you find this review helpful? Yes No

  48. Not trusted

    • (1)
      Overall Rating

    Most of there software expires soon. I bought 2 software from them and found the same software at very low price in another website and they were offering life time service.

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  49. Old version of software

    • (1)
      Overall Rating

    This software did not work for my laptop, i think they are selling the old version as the new version, because after i installed it my laptop froze.

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  50. Ploy!!!

    • (2)
      Overall Rating

    This is a ploy. It is extremely expensive and not worth the money. It is also available at lower rates and in better models. They are attempting to defraud people. Do not fall for it.

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  51. Refused to refund my money

    • (2)
      Overall Rating

    They said worldwide shipping is available, I ordered and paid for my items, and when I contacted them, they said shipping only inside Germany and refused to refund me.

    Did you find this review helpful? Yes No

  52. Terrible program

    • (3)
      Overall Rating

    Very terrible program. It ruined my system, and I now have to replace it. It was the most pointless purchase I’ve ever made. I strongly advise you to avoid it.

    Did you find this review helpful? Yes No

  53. Bad experience

    • (2)
      Overall Rating

    The worst software ever it made my laptop get virus, and now i cannot fix it, i strongly do not recommend this to anyone, it will make your laptop lag and ruin it forever

    Did you find this review helpful? Yes No

  54. Irresponsible

    • (2)
      Overall Rating

    I had ordered this software on their website which was very slow and took a lot of time, i was expecting it in 2 weeks but its been more than a month and i still havent received it, when i called them they said the parcel might have gotten lost, so irresponsible

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  55. A lot of bugs

    • (3)
      Overall Rating

    This software is bad, it’s bad for the laptop, and customer service couldn’t help me with my problem.

    Did you find this review helpful? Yes No

  56. Worst experience

    • (2)
      Overall Rating

    This is the worst software i ever purchased, the customer care is not exactly helpful they are very rude and uninviting, i do not like the experience i had with them

    Did you find this review helpful? Yes No

  57. Really bad manners

    • (3)
      Overall Rating

    I didn’t like how they talked to me, I wanted to know the software but they just shut me down. 

    Did you find this review helpful? Yes No

  58. Old software

    • (2)
      Overall Rating

    The software is not up to date, they are scamming people with old software which cant be updated.

    Did you find this review helpful? Yes No

  59. Do not recommend this service

    • (1)
      Overall Rating

    The website is useless, it damaged my laptop as soon as i installed it, it is not worth it very poor structure

    Did you find this review helpful? Yes No

  60. Bad quality of the product

    • (2)
      Overall Rating

    The software quality is bad and the customer service did not respond professionally to my queries, i would recommend them to switch up the software and develop a better working system and they could even try to accept refunds or exchanges to make it easier for consumers like me

    Did you find this review helpful? Yes No

  61. Service is awful!

    • (2)
      Overall Rating

    This software is not working properly and is a fraud. The service and the quality of the product are very awful.

    Did you find this review helpful? Yes No

  62. Bad customer service

    • (1)
      Overall Rating

    The software is not good, it is very old and it affected my laptop, the customer service are not professional and do not know how to help me.

    Did you find this review helpful? Yes No

  63. Very uncomfortable!

    • (1)
      Overall Rating

    No satisfaction of the consumer at all! I am not going to contact them again, I didn’t have comfort talking to their staff.

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  64. Scammers

    • (2)
      Overall Rating

    This is a scam, it is so expensive and not worth the price at all, it is available for better rates and better models too, they are trying to scam people, do not fall for it

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  65. technical problem

    • (1)
      Overall Rating

    Customer support is very poor..no one called back no one helping and you will find Great mess or fraud in this website lot of technical problem will spoil your all record

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  66. Worst quality products

    • (1)
      Overall Rating

    Very poor software, it corrupted my system and no i have to replace it, literally the most useless purchase ever, i highly do not recommend

    Did you find this review helpful? Yes No

  67. Price are high

    • (1)
      Overall Rating

    Most of the price is all high when compared to other website which i looked through and there service period is also very less. Its limited to only few computers which is one of the main drawback.

    Did you find this review helpful? Yes No

  68. Bad software for laptop

    • (2)
      Overall Rating

    This software is not good, it wasn’t good for the laptop, the customer service was not able to help me with my issue.

    Did you find this review helpful? Yes No

  69. Bad customer service

    • (1)
      Overall Rating

    The customer service were rude and unaccommodating, i was not happy with the way he spoke to me, i just wanted to know more about the software but he just shut me down, i would not recommend

    Did you find this review helpful? Yes No

  70. Excessively expensive!

    • (1)
      Overall Rating

    The programs are excessively expensive and nothing is intriguing. The purchase of every service alone without using the package is almost the same price as the package

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  71. Fake installation

    • (1)
      Overall Rating

    The software i purchased sucked up my processor speed, it installed over 100 entries into my registry and removed my administrative rights. It took over an hour to remove every little bit of that stupid program.

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  72. poor quality

    • (2)
      Overall Rating

    The item did not even work, it is so outdated, i do not recommend anyone to get this, it is a waste of money

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  73. Paid extra

    • (1)
      Overall Rating

    I Had a problem with my mail i registered. I Tried to change my email but the email I use initially got hacked so I changed it. They said I could never change my email and I paid for them extra.

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  74. Worst quality products

    • (1)
      Overall Rating

    This software is a scam and does not work properly, it is just to take your money, the service and the product quality is so bad.

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  75. Poor

    • (1)
      Overall Rating

    I bought a Microsoft software from them 6 months back which i was using in my laptop. I wanted to install it to another computer when i called them to do so. They are asking for extra money to do it.

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  76. Disappointed

    • (2)
      Overall Rating

    Categories are not separate anymore. Everything is bunched together in “All”. I remember there were different categories last time I used this website but now can’t see them.

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  77. No response

    • (1)
      Overall Rating

    NO RESPONSE so I tried a live chat. Had to wait for another 15 minutes to finally get a person and their response is ill forward to another person. Waited another 15 minutes. Still can’t get customer service.

    Did you find this review helpful? Yes No

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