HSBC.com – HSBC Bank

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

Summary

Name: HSBC.com

Description: HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

hsbc.com

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Comments Rating 3.36 (78 reviews)
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1.5

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78 Comments
    • (3)
      Overall Rating

    it’s alright. would like biometric login. info seems to be a day behind. transfers are a bit clunky.

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  1. Reply
    Alankrita Srivastava June 28, 2021 at 5:59 PM

    Good to Use

    • (4)
      Overall Rating

    Good to Use it and also fast too. Customer service is so fast. If you raise your complain within short period of time customer exe. Will contact. Fantastic Banking Service…

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  2. Nice user friendly

    • (3)
      Overall Rating

    Didn’t get any option to temporarily turn off different transaction types for my credit card e.g. I want to turn ATM withdrawal transactions off for any credit card, or tap and pay only when I need.

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  3. Easy to use

    • (3)
      Overall Rating

    Easy to use but needs to be able to do more tasks. Got a “Having problems?” pop-up, but transaction went through.

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  4. Much simpler!

    • (4)
      Overall Rating

    Much simple to use and money transfer is easier compared to other banks. Room for improvement still exists though.

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  5. Good capabilities

    • (4)
      Overall Rating

    HSBC…Good capabilities to provide right banking service scores. Their staff is indeed responsive and for now I don’t have any complaint. Good job and try harder HSBC.

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  6. HSBC savings

    • (4)
      Overall Rating

    I have been a HSBC savings account holder for 4 yrs now and also have been a Credit Card holder from the bank and credit cards from SBI . Believe me, HSBC is the best!!

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  7. Average

    • (3)
      Overall Rating

    This HSBC websites makes payments and checking balances, transactions super easy. Balance update quickly. But the camera feature needed to deposit checks often does not work at all.

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  8. Easier to use

    • (4)
      Overall Rating

    Much easier to use and transfer money. I thought I set up bank alerts for direct deposits and balance info, but I never get them so will try again and hope it works. So there’s still room for improvement.

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  9. Wonderful job

    • (4)
      Overall Rating

    HSBC has done a wonderful job with this websites . It’s quick, responsive, shows me what I need, and has a clean UI. Well done!

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  10. Easy access

    • (3)
      Overall Rating

    HSBC website is Easy access and I’ve never had any problems. The only thing I will say is when you call customer service you are on hold for about an hour.

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  11. best banking

    • (3)
      Overall Rating

    HSBC Bank is one of the best banking service provider. I used to other bank before I shifted to HSBC , but Don’t take ur loan with this bank…When you are going to close the loan account, It take the future interest charges from you.

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  12. Bad customercare

    • (3)
      Overall Rating

    Everything was smooth until they became their own bank. My interest rate will not update after I have met the requirements. I called customer service 3 times over an hour wait. No response…

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  13. good service

    • (4)
      Overall Rating

    This Website user friendly …it makes payments checking and checking balances, transactions, etc. super easy. Balance update quickly. I was notified about being qualified for a credit increase and was approved instantly after answering a couple of basic questions.

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  14. mobile depositing

    • (3)
      Overall Rating

    It was great and never had a problem depositing hand written checks, but now it never reads them. Don’t fix what’s not broken when you try to simplify mobile depositing.

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  15. Many benefits

    • (3)
      Overall Rating

    I really appreciate yes bank’s work. They offer you many benefits such as high interest on savings account as well as Term account…Only few ATM’s is avail for whole pune city.

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  16. good

    • (3)
      Overall Rating

    Been using for about a year. Can say without a doubt this is the best banking website on here….Love the how it’s user friendly websites…

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  17. SMS charges

    • (3)
      Overall Rating

    I love HSBC bank I have saving account from last 6years. Never faced any problem but SMS charges are high compare to other bank’s…

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  18. good

    • (3)
      Overall Rating

    I m very happy to say that HSBC bank is very helpful banking to society,I started a zero balance account very easily and within few days I get my ATM card.

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  19. good banking

    • (3)
      Overall Rating

    Great websites and they’ve really improved over the years. Seamless banking at your fingertips…but app very bad never ever allows you to deposit checks!!!

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  20. Bank website

    • (3)
      Overall Rating

    Hsbc Bank website is good. It works well but the only thing is it goes down often and you cant check your account in any way shape or form. I wish when it goes down, you could still view your balances.

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  21. password issues

    • (3)
      Overall Rating

    Overall its a good app just have trouble with my stored password not auto filling in the password slot. It is the only problem I have had so far…

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  22. banking much easier

    • (4)
      Overall Rating

    HSBC app It makes my banking much easier. It’s easier to check on my deposits withdrawals and transactions.

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  23. Not a bad app

    • (3)
      Overall Rating

    Not a bad app!!! Never had any issues glitching or loading. App lets you preform most common transactions right from your phone. My only complaint is this- it’s HIGHLY impractical not to have a way to search through your transaction history for specific transactions.

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  24. good feature

    • (3)
      Overall Rating

    The app is good ….Super easy to use and I like the predictive balance feature. I can easily transfer money. Only one issues that atm’s are so slow

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  25. too slow

    • (3)
      Overall Rating

    Hsbc bank Very good service, but the one thing I could complain about is that some times app getting error and too slow …

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  26. good online information

    • (3)
      Overall Rating

    Good one for online information about loan instalment and future emi also to download the statement regarding principle amount and loan interest paid for the financial year …Very useful for me…

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  27. Average

    • (3)
      Overall Rating

    App worked fine for a while, latest update had killed it again. Uninstall, reinstall, reboot device, changed password twice, still nothing..

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  28. Login Issues

    • (2)
      Overall Rating

    Not able to login. Contacted bank many times but nobody knows anything. Error says you are not entitled to use this channel.

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  29. no support

    • (3)
      Overall Rating

    Convenient to use, there are some features missing in the app .Now app becomes stable but require more functionalities for card section as like increase decrease limit, other card related requests. Telling to use Net Banking is careless reply.

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  30. good

    • (3)
      Overall Rating

    Very customer friendly and safe. Superb facility. Update is good but Sometimes the app takes a lot of time in opening.

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  31. App crashing

    • (3)
      Overall Rating

    Excellent service within a minute. I just clicked on the statement of mine in this app, it quickly downloaded in pdf format and saved in my mobile in few seconds without any interruptions, but the app is very bad its crashing continuously after update.

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  32. good app

    • (3)
      Overall Rating

    Good app seems like a beautiful lie. Whenever I can get it to work it would be an actual “good app”. However it only works 50% of the time and always needs to be connected to the Wi-Fi that I have set the app. It’s so frustrating when you are out on daily routine or the grocery store and suddenly realize ‘Oh, I forgot to put money on my card from my other account.’ Or ‘Wait do I have enough available for this purchase?’ Only to be followed by 25 minutes of receiving login errors after many attempt

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  33. Slow app

    • (2)
      Overall Rating

    App is extremely slow !!!Very Slow responsive banking app ever seen. Most of options in main menu will throw a blank page. The app has suddenly stopped working on my phone and mainly I use now is Biometric, either fingerprint or Iris. HSBC seems to always be a bit slow in catching up

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  34. network errors

    • (3)
      Overall Rating

    Simple was a great bank with truly innovative features.ne of the best features they had was being able to transfer funds from your personal account, to a friend who has an account with Simple as well.
    There are so many network errors on their end now that my money is being held hostage at this point. I can’t move it. I can’t load the app.

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  35. convenient

    • (3)
      Overall Rating

    Not a complicated application, very simple and straight forward. Super convenient and I had no issues so far using this app. I’ve been paying my bills through here and easily check my transactions.

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  36. good account

    • (4)
      Overall Rating

    My company gave me a salary account from HSBC and i have opened the account in the year of May 2017. Its a zero balance account to use. Its good to use the Internet banking and mobile app facility. I have visited their branch once because of changing my net banking pin and the response is superb. They do not take any extra charges from customer’s account without customer’s knowledge.

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  37. ATM never works

    • (3)
      Overall Rating

    We can trust on HSBC. I have an account from last 7 year.and I hadn’t any problem with this bank,but one issue is their ATM’S never work. Sometimes moeny isn’t available in the ATM, sometimes internal error, sometimes something else.

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  38. Excellent banking

    • (3)
      Overall Rating

    This is an excellent banking App. I use it for managing my wife’s account. It’s simple and easy. The look and feel of the app can be a little bit better even though it’s not bad at all.

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  39. Customercare

    • (3)
      Overall Rating

    am experiencing a lot of issues during these weeks. Application is not working properly, can’t log-in sometines, even if we could log-in, it is too slow to use. I have send many e-mails to the customer care team, every time I am geting replys from the team but no solution so far.

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  40. Poor App

    • (2)
      Overall Rating

    The app is crashing and from past two to three days and not able to open the app.customer care support also very bad, very difficult to connect the customer care services.

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  41. Trusted bank

    • (4)
      Overall Rating

    There money transferring option is very safe.Im a account holder of hsbc for more than a year.Transaction is very quick and reliable. App is also good and has more good features.

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  42. Good customer care

    • (4)
      Overall Rating

    Hsbc bank is a reliable bank to me. I prefer this account to make transcation since its easy to do and very quick to access. Shares are also very stable and i could get a reliable profit from them. Overall satisfied with there service.

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  43. Slow services

    • (1)
      Overall Rating

    I had a problem with one of their services. I requested to open a bank account. The customer service requested some documents to complete the request so I gave the documents to them. They claimed that opening the account will only take 2-3 days, unfortunately, it took more than 15 days to open the account! They’re too slow and affected my performance.

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  44. Trusted bank

    • (5)
      Overall Rating

    I’m using my HSBC account for almost 10 years now. Their services are smooth and fast. Whenever I had any problem regarding my account, they’re so willing to solve it. Trusted bank and highly recommended one.

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  45. App is good

    • (4)
      Overall Rating

    This bank is trustable and the transcation fee is also good when compared to other banks which i hold. App is fast and never crashes that one of the best feature of this app.server is always good while making transcation.

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  46. Good and recommended

    • (4)
      Overall Rating

    Bank has good features and transaction is also very easy and convenient. I prefer using hsbc account in all my transcation and also three transcation rate is low when compared to all other banks. Very much customer friendly and easy to use app.

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  47. Fast delivery and activation

    • (4)
      Overall Rating

    I went to the bank branch to request a supplementary credit card for my wife. The customer service told me that it will be delivered within 7 days from the issuing date. 3 days later, the card was successfully delivered and activated also!

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  48. Helpful

    • (4)
      Overall Rating

    My debit card was jammed inside one of the HSBC ATMs. I tried so many times to bring it out but with no results. Immediately, I called their customer service, they stopped working the card and sent me an email with all the details. Professional and recommended bank.

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  49. Best exchange rate

    • (4)
      Overall Rating

    I compared six different banks regarding the exchange rates from USD to SAR. Finally, I found out that HSBC is giving the best daily rate for five consecutive working days. It took 3 minutes without fees to exchange all the amount.

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  50. One day transfer

    • (5)
      Overall Rating

    It only took one day transfer to send money to my family in Africa through HSBC account. It was a very smooth and clear process. I will always recommend this bank.

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  51. Helpful customer service team

    • (5)
      Overall Rating

    I had an issue with my bank account that I couldn’t withdraw from my debit card. I visited the bank and I told the customer service my problem and they solved it within 15 minutes only. Perfect team!

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  52. Trusted bank

    • (4)
      Overall Rating

    This bank is from the most trusted banks I’ve dealt with. Their team is very trusted and very reliable. They always help me with any issue regarding my account. They’re so detailed and very helpful.

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  53. Helpful team

    • (4)
      Overall Rating

    I went to this bank in order to open an account as I wanted a trustworthy bank and it was recommended by one of my friends. The team was very helpful and they answered all my questions. They also kept asking me if I understood everything. Very professional team.

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  54. Transaction is slow

    • (3)
      Overall Rating

    Hsbc app for bank transfer is not that much helpful and not user friendly.Transcation takes a long time. Need more updation. Adding beneficiary is a big process. Payment is secured yet app is very slow.

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  55. Recommended

    • (4)
      Overall Rating

    Hsbc bank gave me a less of transcation fee when compared to other banks and they have user friendly app. Customer service is not good and delayed response.

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  56. Good

    • (4)
      Overall Rating

    When I was starting up my business this bank has been very useful. They have all the basic services from ATM options to online transfers and even loans. I have a normal bag just like any other nothing exciting. Recommend it if you’re looking for a secure option.

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  57. Haven't reached the expectation

    • (3)
      Overall Rating

    App is not much supportive while making the transaction. When i personally visit the bank their service is good.

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  58. Recommended

    • (4)
      Overall Rating

    Safe and secure banking services for relatively newer people who are unfamiliar with banks as well. They have really applaudable customer service who are ready to help you at any time . ATMS are readily available too . Recommended .

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  59. Safe

    • (4)
      Overall Rating

    I was introduced to HSBC through my friend and I have been using their bank ever since . Very reliable for business and even personal use . They have good customer service who are very responsive .

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  60. Would reccomend

    • (4)
      Overall Rating

    We have been using their services for many years and they are very convenient . They have good online banking services too . Would recommend .

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  61. EASY AND CONVENIENT

    • (4)
      Overall Rating

    I just opened a bank account from them with the help of the bank manager here. So smooth and easy process. I’m satisfied with it.

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  62. So far so Good

    • (4)
      Overall Rating

    I had a saving account with them and so far I haven’t experienced any problem yet. I really hope that this will continue that I will never experience any problem with my account.

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  63. Not Fully Convinced

    • (2)
      Overall Rating

    They don’t have a nice environment and I’m not familiar into this bank as well. So I’m not convinced to deal or to open an account from them.

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  64. Fast and Reliable

    • (4)
      Overall Rating

    HSBC is not common bank for me so I thought I couldn’t get something special or interesting about it but when I tried to open an account from them, I was surprised when the process was done in less than 5 minutes. Wow! Keep it up!

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  65. Reliable

    • (4)
      Overall Rating

    I was convinced to open a bank account with them. My friends have a bank account also with HSBC. Good services, good support, and I’m liking it. God bless!

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  66. Not Convinced

    • (2)
      Overall Rating

    The customer support that I have spoke with is not effective. I’m not fully convinced with what she said. I need more detailed information on how I can open an account in HSBC.

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  67. Good job!

    • (3)
      Overall Rating

    I just went to one of the HSBC branches here in UAE and I like the environment and the staff, they are all nice and approachable. They even offer me their new service. Good job!

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  68. Excellent

    • (4)
      Overall Rating

    I had a great experience using their service however there is definitely scope for improvement. I will definitely use their service again, Great staff and customer service.

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  69. Very Professional

    • (4)
      Overall Rating

    I had a great experience using their service however there is definitely scope for improvement. I will definitely use their service again, Great staff and customer service.

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  70. Always packed

    • (2)
      Overall Rating

    This is a big bank that’s why I expected it has a long qeue because people coming in this bank everyday so it always packed.

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  71. it was a nice experience

    • (3)
      Overall Rating

    very good experience. the staff is really nice and the process was easy! its nice except i wouldnt pay regularly with that high price

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  72. Nice but could be improved

    • (4)
      Overall Rating

    The service staff was really nice and they assisted me. Although the process was slower than ususal, they helped me their best. I hope this team takes the service up a notch and improves.

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  73. Really useful

    • (4)
      Overall Rating

    Friendly and accomodating staff! extremely reliable.

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  74. Okay

    • (2)
      Overall Rating

    a little slow and a bit pricey but they assist me with my concern so I give this company an okay job. I hope they can improve their service next time.

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      • (3)
        Overall Rating

      While installing the HSBC app has big size when i installed.good but new features of updating credit card pins is not working. Chat with customer care not working.very difficult to reach customer care.

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    • Good

      • (3)
        Overall Rating

      Very helpful staff. But it was slow process and very long queue.

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  75. Little expensive

    • (3)
      Overall Rating

    Great service snd clearly explains everything. Staff is really helpful. Slightly on expensive side

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