Terrazzoltd.com – High-end Products for the Construction Industry
Terrazzo is the GCC’s largest manufacturer of high-end products for the construction industry. At Terrazzo, we believe that through hard work and planning we have earned our reputation as a dependable and established partner throughout the region.
Summary
Name: Terrazzoltd.com
Description: Terrazzo is the GCC’s largest manufacturer of high-end products for the construction industry. At Terrazzo, we believe that through hard work and planning we have earned our reputation as a dependable and established partner throughout the region.
( reviews)
Overall
Visitor Reviews
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arrogant
They didn’t tell me everything I needed to know and took a long time to return my calls, causing me to lose money. They’re arrogant and never arrive on schedule.
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shabby
There was no dedication or work ethic at all; I had purchased a huge number of items, and they could not even deliver it on time or inspect it carefully; it was so shabby that it appeared to have been thrown around. I was not happy with them.
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unconcerned
They did not provide what I expected, so my experience with them was terrible. They are unconcerned with the amount of work put out. They’re only concerned in making money.
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unethical
They are unethical and change their minds frequently. They recommended a product for the walls of my restaurant on my property, but they sent a new material that did not function. They have no idea which product to suggest.
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difficult to comprehend
If you contact them, you will not receive clear answers because the website does not provide all of the necessary information. It is all quite perplexing and difficult to comprehend.
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irresponsible
I tried calling their Abu Dhabi sales office multiple times but got no answer! Consumers, your irresponsible behavior is costing you money. Interaction was unsatisfactory.
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nothing
They assured me that the items would be delivered in two weeks, but nothing has arrived; they keep assuring me that they would be delivered today when I phone, but nothing has arrived.
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no strings attached!
There are no strings attached! I had previously agreed to their services, and they had promised to accomplish what I expected in my home, but they had yet to do so. When they promised me it would not take that long, I waited a month. I was irritated by it!
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lengthy wait
The things are supplied after a lengthy wait. Most bulk purchases are constantly supplied in short supply, and the products are consistently of poor quality. They also need to improve their customer service.
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They don't take any action
When I asked the designer for a recommendation for the necessary material or something that would fit into my wall, he said I would have to make my own decision.
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Products of poor quality
The things are of terrible quality, and no one was available to help me choose the right items. It was tough for me to choose the product without help because I had no prior understanding of it.
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I'm not sure what services they offered
They don’t know what services will be provided. Their side of the deal remains unfulfilled. On a contract, I was kept waiting for a long time. Such a poor performance.
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Product development is required
They need to enhance their customer service and product development. The products aren’t it, and I didn’t appreciate how they treated me.
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no diligence
they refused to comply with my request when I said that I needed this accomplished right away due to an emergency.
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look for a different site
I contacted them to place an order for things for my company, however I believe I should look for a different site because they are so careless with their customers.
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Ineffective
I was stumped as to which product would be ideal for the construction job I was working on. They didn’t give me the information I needed, and it took so long for them to respond that I had to pay for it. They are really unprofessional, and they never show up on time.
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Worst case scenario
Despite the fact that customer service representatives repeatedly state that they are working on cancellations, nothing is done. The boss woman was eager to get her hands on some cash, so she sent out two alerts through phone and text message at first. She, on the other hand, has been rejecting phone calls and claiming that she did not check with the team after the cancellation request was made.
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Expensive
Their products are pricey when compared to those of other construction companies. They are slackers in the service industry. They ignore me and move at a snail’s pace when I tell them I need anything done right now.
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Disappointed
Customer service was mediocre at best, and shipping was painfully slow. This company should not be used for anything. They have greatly disappointed me.
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completely unreliable
They are really unprofessional and completely unreliable. The product’s quality is poor and it is not long-lasting.
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did not like how they handled me
They must improve their client service as well as their product development. The products are not what they used to be, and I did not like how they handled me.
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prices are high
Their product prices are high when compared to those of other building companies. In the service industry, they are slackers. When I indicated that I needed this finished promptly owing to a delegation visiting my office, they refused to consider my request because their company requires speedy responses.
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inconsistent
Tarrazzo ended up costing me more than they originally quoted me, and their service was inconsistent. If the discrepancy was minimal, it might be okay, but it was more than double the amount originally stated.
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indifferent
Their building materials are of poor quality and can be hazardous to use. Their customer service was indifferent, and the delivery was incredibly sluggish and difficult to put together once received.
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untrustworthy
I could not decide which product would be best for me. Terrazzo presented me with inaccurate information and caused me to lose a considerable amount of money by delaying my call. They are really unprofessional and untrustworthy.
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Discouraging encounter
I attempted to call their Abu Dhabi sales office several times but received no response! Consumers, this careless attitude is costing them. This was a disappointing encounter.
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I didn't like the final product
They have a hard time understanding consumer wants; I had asked for a pale green wall look, but they failed to confirm with me, and the end result was something I despised.
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So unethical!
On-call, my company’s purchaser confirmed the price of two machines and indicated that they would supply these machines at these rates; nevertheless, when the bills were given, the prices were added and stated that this was the prior pricing on the day you acquired the product. They should at the very least inform us if they are that wicked!
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Expensive!
Their product prices are high when compared to those of other building companies. In the service industry, they are slackers. They will not consider my request when I indicated that I require this to be performed promptly owing to a delegation visiting my office because their work necessitates a speedy response.
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conceited
I was perplexed when it came at the job site where I was working. They did not inform me everything I needed to know and did not reply my calls for a long time, forcing me to lose money. They are conceited and never show up on time.
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Customer service is poor
Their customer service is unpleasant; they failed to explain things to me or assist me during my transaction, and no one is available to answer basic queries. So unsatisfactory.
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The delivery was extremely late
The things arrived later than expected; they claimed it would take a week, but it took four days. If you want something from here, purchase it at least a month ahead of time. They also send it in a shabby manner; it is not packaged correctly, and there is a potential that part of the products will be broken inside, which they would not replace.
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Customer service is poor
These things are the worst; they were delivered defective, and customer service did not respond to my needs, instead of disconnecting me off the line.
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Work that isn't consistent
The product quality is doubtful, and I did not believe it was decent; also, the service is really terrible; they are quite inconsistent, and I had a difficult time working with them.
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difficult
Terrazzo is a difficult company to contact, and the product itself appears to be of dubious quality. I’m not going to try to get anything from them anymore.
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excruciatingly slow
I only wanted a simple design on my office wall, but they didn’t get it and couldn’t create what I really needed. The shipping time was excruciatingly long.
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Transparency is required
The personnel seemed suspicious; I do not recommend them because they are not trustworthy; I do not recommend this because they need to be more upfront with their clients.
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Unpredictable actions
Unpredictable! They are quite difficult to manage. On the first day, they provided one product for my flooring, then another the following, and so on. They’ve absolutely puzzled me. This is not a good idea!
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It was really expensive
Tarrazzo ended up costing me more than they originally quoted me, and their service was inconsistent. If the discrepancy was minimal, it might be okay, but it was more than double the amount originally stated.
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Never shows up on time
I was bewildered when it came to the construction site where I worked. They didn’t tell me everything I needed to know and didn’t respond to my calls for an extended period of time, resulting in a financial loss. They’re sloppy and never show up on time.
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There is no help
When I asked the developer for a recommendation for the necessary material or anything that would go with my wallpaper, he told me that I would have to make my own decision. He wasn’t even prepared to do his job.
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They don't take any action
When I asked the designer for a recommendation for the necessary material or something that would fit into my wall, he said I would have to make my own decision.
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There is no order in the workplace
Amateurish! They are quite difficult to manage. On the first day, they offered one material for my flooring, then another the next, and so on. They’ve absolutely puzzled me. This is not a good idea! They don’t stick to a plan for each consumer and are shabby and disorganized.
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Squandered a large sum of money.
I was perplexed when it came at the job site where I was working. They didn’t tell me everything I needed to know and didn’t reply my calls for a long time, forcing me to lose money. They’re conceited and never show up on time.
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waiting for a month
Terrazzo stated that they would supply exactly what I wanted in my home, but they have yet to do so. On their service, I negotiated a contract with them. Even though they said it would not take that long, I have been waiting for a month.
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clueless
Their products are expensive when compared to those of other construction companies. They recommended a product for the walls on my property, but they provided a new material that didn’t work. They have no idea which product to suggest.
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unprofessional
The director at Terrazzo is unprofessional. They are supposed to be experts, but they do not know how to carry out their responsibilities. When I inquired whether they could help me choose the right color, they said they did not know.
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disappointed
Customer service was mediocre at best, and shipping was painfully slow. This company should not be used for anything. They have greatly disappointed me.
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no necessary information
They didn’t provide me with the necessary information, and they took so long to respond that I had to lose money. They’re unprofessional and never arrive on time.
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terrible concept
As an architect-engineer, I learnt about their company and assumed that because they have high-end things for the industry, they would be able to help me with everything connected to construction. When I requested for what I wanted for my job, they gave me something completely different without even explaining why. This is a terrible concept.
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immoral
My company’s buyer confirmed the price of two machines over the phone and claimed that they would deliver them at these rates, but when they sent the invoices, the costs were added and stated that this was the previous pricing on the day you purchased the items. They should at the very least tell us because it is so immoral!
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knowledgeable
I was persuaded to chose them since their website is professional, and I believe they are knowledgeable about the services they offer. Regrettably, I noticed that the fee they want is excessive in relation to the services they offer. At any other firm, I would do it for half the money they wanted.
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Products that raise suspicion
Terrazzo is a tough company to reach, and the product itself appears to be suspect. I’m not going to try to get anything from them anymore.
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There is no regard for others
The management is obnoxious. I asked for suggestions for the material I required or that would look well on my wall, but he told me I had to choose it myself. I can’t believe what he said; despite being a manager, he doesn’t show any respect. This is not a good idea!
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Extremely slow and inconvenient
When compared to other construction companies, their materials are more expensive. They are service providers who are slackers. When I tell them I need something done immediately, they ignore me and move at a snail’s pace.
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Not a reliable source
I couldn’t decide which product was better for the project I was working on. They didn’t give me all of the information I needed, and they took so long to respond that I had to lose money. They’re unprofessional and never arrive on time.
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questionable
Terrazzo is a difficult firm to get in touch with, and the product itself appears to be questionable. I am no longer going to try to acquire anything from them.
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inappropriate
The goods are of poor quality and inappropriate for construction; when I asked to speak with the quality manager, they said they didn’t have one. I asked for what I wanted for my job, but they offered me something completely different without even explaining why.
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poor and disappointing
The product quality is poor and disappointing; I expected it to be made of a better and more durable substance, but it is extremely flimsy; I purchased a tiny test run and ended up throwing it all away.
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suspicious
The personnel seemed suspicious; I do not recommend them because they are not trustworthy; I do not recommend this because they need to be more upfront with their clients.
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delivered defective
These things are the worst; they were delivered defective, and customer service did not respond to my needs, instead disconnecting me off the line.
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Manager who is unprofessional
The management is unprofessional in this situation. I inquired about material choices for what I required or what would look well on my wall, but he urged me to choose it myself. I can’t believe what he said; despite being a manager, he doesn’t show any respect. This is not a good idea!
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It's quite irritating
There are no strings attached! I had already agreed to use their services, and they promised to offer exactly what I wanted in my home, but they have yet to do so. When they promised me it wouldn’t take that long, I waited a month. I was irritated by it!
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Doesn't follow through on their commitments
Poor-quality building materials. Employees were completely discourteous, and the delivery was quite late. They fail to deliver on their promises.
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Having to pay exorbitant prices
Investors are frequently obliged to pay huge fees for the development of upcoming ventures, money that cannot be used elsewhere. This needs to change, especially when it comes to high-quality investment plans, investors should be better safeguarded.
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inconsistent
Tarrazzo ended up costing me more than they originally quoted me, and their service was inconsistent. If the discrepancy was minimal, it might be okay, but it was more than double the amount originally stated.
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It's a pain to use
The website does not provide all of the important information, and you will obtain no clear responses if you contact them. It’s all really confusing and tough to grasp.
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There is no communication
They have no idea how to interact with customers. We decided not to book with them because they showed little interest in properly implementing and completing the project.
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Customer service is poor
Their customer service is unpleasant; they failed to explain the things to me or assist me during my transaction, and no one is available to answer basic queries. So unsatisfactory.
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Customer service is poor
These things are the worst; they were delivered defective, and customer service did not respond to my needs, instead of disconnecting me off the line.
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cumbersome
In comparison to other construction companies, their product prices are expensive. They are slackers in the service industry.
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not sturdy
The product quality is extremely bad; it is not sturdy or suitable for building; they must be inspected prior to use; otherwise, it is a waste.
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tough company to reach
Terrazzo is a tough company to reach, and the product itself appears to be suspect. I am not going to try to get anything from them anymore.
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one of the worst places
It is one of the worst places to purchase building materials. Completely untrustworthy, providing substandard products that are never delivered on time.
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huge fees
Investors are frequently obliged to pay huge fees for the development of upcoming ventures, money that cannot be used elsewhere. This needs to change, especially when it comes to high-quality investment plans, investors should be better safeguarded.
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unpleasant experience
I learned about Terrazzo’s services and chose to contact them; nevertheless, my experience with them was unpleasant because they fell short of my expectations. They are only concerned with making money.
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pricey
Their products are pricey when compared to those of other construction companies. They are slackers in the service industry. They ignore me and move at a snail’s pace when I tell them I need anything done right now.
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What a disgrace!
This is a manager who is unprofessional. I questioned about the material required or that would be appropriate for my wall, but he urged me to make my own selection. I inquired about the required materials. Despite the fact that he is a manager, he displays no respect.
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Products that are easily damaged
The product quality is poor and disappointing; I expected it to be made of a better and more durable substance, but it is extremely flimsy; I purchased a tiny test run and ended up throwing it all away.
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It's difficult to get there
I try to contact them several times a day, but they do not answer, do not return my calls, and do not respond via their website; they are tough to reach.
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conceited
They didn’t tell me everything I needed to know and didn’t reply my calls for a long time, forcing me to lose money. They’re conceited and never show up on time.
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My order is yet to arrive
They promised me that the things will arrive in two weeks, but they have yet to appear; they keep telling me that they will arrive today when I call, but nothing has arrived.
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Never shows up on time
I was bewildered when it came to the construction site where I worked. They didn’t tell me everything I needed to know and didn’t respond my calls for an extended period of time, resulting in a financial loss. They’re sloppy and never show up on time.
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Worst encounter
Despite the fact that the customer service personnel continuously indicates that they are working on processing cancellations, nothing is done. The head woman was eager to receive money and issued two reminders by phone and text message at first. She has, however, been ignoring phone calls and claimed that she failed to check with the team after the cancellation request was issued.
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It is not recommended
The products are not worth the money; they are extremely fragile; it is not recommended that these products be used in buildings since the risk is extremely high.
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not durable
The product quality is poor and disappointing; I expected it to be made of a more durable and long-lasting material, but it is quite delicate; they must be examined before use, otherwise they will be a waste.
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It's difficult to work with
They have a reputation for stealing money and eloping with it, so be wary of them or avoid engaging with them entirely. Be wary of con artists.
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Products of poor quality
The things are of terrible quality, and no one was available to help me choose the right items. It was tough for me to choose the product without help because I had no prior understanding of it.
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shabby
They delivered the merchandise in a shabby manner, it was not packaged correctly, and some of the components were damaged on the inside, which they refused to replace or refund.
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Product of poor quality
The things are of terrible quality, and no one was available to help me choose the right items. It was tough for me to choose the product without help because I had no prior understanding of it.
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Ineffectual!
Incompetent! I only wanted a simple design on my office wall, but they didn’t get it and couldn’t create what I really needed. They’re not someone I’d recommend to anyone!
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Product development is required
They need to enhance their customer service and product development. The products aren’t it, and I didn’t appreciate how they treated me.
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There is no help
When I asked the developer for a recommendation for the necessary material or anything that would go with my wallpaper, he told me that I would have to make my own decision. He wasn’t even prepared to do his job.
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slow
They said the things will be sent in two weeks, but they are yet to come. They didn’t give me everything I needed to know, and they took a long time to reply my calls.
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When compared to others, it's a bit pricey
When compared to other building companies, their products are expensive. They are service providers who are slackers. When I tell them I need something done immediately, they ignore me and move at a snail’s pace.
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It was really expensive
Tarrazzo ended up costing me more than they originally quoted me, and their service was inconsistent. If the discrepancy was minimal, it might be okay, but it was more than double the amount originally stated.
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lengthy wait
The things are supplied after a lengthy wait. Things are always of poor quality, and most bulk-ordered products are never delivered in whole. Their client interaction needs to be improved as well.
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Awful experience
Their tile material is of poor quality; they promised me high-quality tiles, but the product I received did not fulfill my expectations.
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Contrasting points of view
Terrazzo is split between conflicting points of view! Dealing with them is quite challenging. They first suggested one thing for my flooring, then offered something another the next day. That baffled me a great deal.
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haphazard delivery
I contacted them to place an order for products for my company, but I believe I should look for a better site because they are so unreliable with their customers and don’t bother to complete any orders. Product delivery is haphazard.
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The website isn't up to date
The website is difficult to navigate and caused multiple issues with processing the final transaction; it kept deleting items from the basket on its own, making it a difficult website to navigate.
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client interaction needs to be improved
The things are supplied after a lengthy wait. Things are always of poor quality, and most bulk-ordered products are never delivered in whole. Their client interaction needs to be improved as well.
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So indecisive on everything
Terrazzo is unprofessional and regularly changes their mind. For example, they previously advised material for the walls of my home store, but the next day they sent a new material that was unfinished, and they are unsure which product to propose that would work.
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Work that isn't consistent
The product quality is doubtful, and I did not believe it was decent; also, the service is really terrible; they are quite inconsistent, and I had a difficult time working with them.
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Everything isn't supplied at the same time!
The things are supplied after a lengthy wait. Things are always of poor quality, and most bulk-ordered products are never delivered in whole. Their client interaction needs to be improved as well.
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The delivery was extremely late
The things arrived more later than expected; they claimed it would take a week, but it took four days. If you want something from here, purchase it at least a month ahead of time. They also send it in a shabby manner; it is not packaged correctly, and there is a potential that part of the products will be broken inside, which they would not replace.
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Very pricey!
Their goods are pricey in compared to those of other building businesses. They are slacker service providers. When I tell them I need something done right away, they ignore me and move at a snail’s pace.
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really confusing
The website does not offer all of the important information, and you will obtain no clear responses if you contact them. It is all really confusing and tough to grasp.
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Difficult to attain
I try to contact Terrazzo numerous times a day, but they never answer, never return my calls, and never respond through their website; they are difficult to reach.
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Unethical work!
They are unethical and shift their thoughts rapidly. They suggested certain product for the walls of my restaurant in my property and they sent a new material that was not working. They do not even know which product to recommend.
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There is no communication
They have no idea how to interact with customers. We elected not to book with them because they exhibited little excitement for properly implementing and executing the project.
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There is no concept of communication
They have no idea how to interact with customers. We chose not to book with them because they shown a lack of interest for properly implementing and completing the project.
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I blew a lot of money
I was perplexed when it came to the workplace where I was working. They didn’t tell me everything I needed to know, and they didn’t reply to my calls for a long time, forcing me to lose money. They’re conceited and never show up on time.
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There are no clear answers
The website does not offer all of the important information, and you will not receive clear responses if you contact them. It’s all really complex and tough to grasp.
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unprofessional
I could not decide which product was better for the project I was working on. They did not give me all of the information I needed, and they took so long to respond that I had to forfeit money. They are unprofessional and never arrive on time.
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employees will not respond
After the contract is signed, the employees will not respond. They will just be late on payments. Nobody will answer the Helpline, either.
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more than double the original price
They ended up costing me more than they initially quoted me, and their service was inconsistent. It would be reasonable if the difference was minor, but it was more than double the original price.
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no enthusiasm in implementing
They have no concept how to communicate with the customers. We opted not to book with them because they showed no enthusiasm in implementing and executing the project properly.
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Incompetent
Incompetent! I merely wanted a basic design on the wall of my office, but they did not get it, and they could not deliver what I actually wanted. They are not someone I would suggest to anyone!
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I have no idea what services they provide
They have no notion what services will be provided to them. This prevents them from fulfilling their end of the contract. I was kept waiting on a transaction for a long time. Such a heinous execution.
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Unpredictable actions
Unpredictable! They are quite difficult to manage. On the first day, they provided one product for my flooring, then another the following, and so on. They have absolutely bewildered me. That is not a good idea!
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Unsatisfactory experience
I attempted to call their Abu Dhabi sales office several times but received no response! Consumers, their careless attitude is hurting them. Unsatisfactory interaction.
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Pricey!
Their product prices are high in contrast to other building companies. They work in the service industry and are slackers. Because their work requires rapid action, they will not consider my request when I said that I need this accomplished immediately due to a delegation visiting my office.
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Unprofessional to the extreme
I couldn’t figure out which product was right for me. Terrazzo provided me with no accurate information and delayed my call to the point where I had to lose a significant amount of money. They are really unprofessional and completely unreliable.
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Products of the lowest quality
The quality of goods is poor and unfit for building; when I wanted to talk with the quality manager, they told me they didn’t have one; how can you trust a company that doesn’t worry about the prices of the goods it delivers?
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What a disgrace!
This is a manager who is unprofessional. I questioned about the material required or that would be appropriate for my wall, but he urged me to make my own selection. I inquired about the required materials. Despite the fact that he is a manager, he displays no respect.
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My expectations were not met!
Terrazzo promised to deliver exactly what I wanted in my home, but they have yet to do so. I made a deal with them on their service. I’ve been waiting for a month, even though they said it wouldn’t take that long.
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Expensive
In comparison to other construction companies, their product prices are expensive. They are slackers in the service industry. Because their work necessitates quick action, they will not entertain my request when I stated that I require this to be completed immediately due to a delegation visiting my office.
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Not a good idea
As an architect-engineer, I learned about their company and assumed that they would be able to assist me with everything related to building because they have high-end items for the industry. When I asked about what I wanted for my work, however, they gave a completely different product without even explaining why. This is not a good idea.
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Unsure of which product to recommend
They are unprofessional and change their views frequently; for example, they earlier recommended a material for the walls of my store in my home, but the next day they sent a new material that had not been finished, and they are unsure of which product to recommend that would work.
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Money is all that matters
I learned about Terrazzo’s services and chose to contact them; nevertheless, my experience with them was unpleasant because they fell short of my expectations. They’re only concerned about making money.
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So unethical!
On-call, my company’s purchaser confirmed the price of two machines and indicated that they would supply these machines at these rates; nevertheless, when the bills were given, the prices were added and stated that this was the prior pricing on the day you acquired the product. They should at the very least inform us if they are that wicked!
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Failed to give what I expected
I heard about their services and decided to contact them, however my experience with them was negative because they failed to give what I expected. They do not care how much you were paid. They are solely interested in making money.
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Dissatisfied
There was no dedication or work ethic at all; I had bought a large number of things and they couldn’t even deliver it on time or thoroughly inspect it; it was so shabby that it looked thrown around. I was dissatisfied with them.
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Director who is unprofessional
The director at Terrazzo is unprofessional. They are supposed to be experts, but they don’t know how to carry out their responsibilities. When I asked if they could help me choose the right color, they said they didn’t know.
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Contradict!
Contradict! Their management is quite challenging. Initially, they offered one material for my flooring, then another the next day. I’m completely perplexed. Not a good idea!
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This is not a good idea
As an interior designer, I learned about their company and assumed that because they sell high-end building materials, they would be able to help me with everything connected to construction. When I requested what I wanted for my job, they gave me something completely different without even explaining why. This is a terrible concept.
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Uncomfortable!
Firstly, I was inspired because my business partners and I decided to create an office. Sadly, it took me two days to contact Terrazzo, and you will not be able to contact them in one day. They have no idea how to operate their services. They should not only concentrate on one area but also consider the customer’s enjoyment.
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No respect for customers
Here, the manager is unprofessional. I asked for recommendations for the material I needed or that would look well on my wall, but he advised me to pick it out myself. I can not believe what he said; despite the fact that he is a manager, he shows no respect. Not a good idea!
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Slackers!
Their products are pricey when compared to those of other building companies. They are slacker service providers. When I tell them I need something done right away, they ignore me and move at a snail’s pace.
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No standard quality
After a considerable wait, the products are delivered. The products are consistent with poor quality, and most bulk orders are consistently delivered in short supply. They must also improve their client interaction.
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Misguiding
I was persuaded to choose them because of their impressive website. Regrettably, I noticed that the money they demand is excessive in relation to the services they offer. At any other firm, I would do it for half the money they wanted.
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Heartbroken
I was initially encouraged to work with them since my company partners and I had planned to open an office in the UAE. Unfortunately, you will not be able to contact them in one day; in my experience, it took me two days to contact them. They have no idea how to run each of their services. They should not just concentrate on one aspect; they should also consider consumer happiness. I was heartbroken!
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Incompetent
Incompetent! I merely wanted a basic design on the wall of my office, but they did not get it, and they could not deliver what I actually wanted. They are not someone I would suggest to anyone!
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Reckless!!!
They pledged to meet my requirements, but they have yet to do so. I already had a contract with them for their services. I’ve already been waiting for a month, even though they assured me it wouldn’t take that long.
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Irritated me
There is no obligation! I had already made an agreement with them regarding their services; they promised to deliver exactly what I expected in my home, but they have yet to do so. I have already waited a month when they told it would not take that long. It irritated me!
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Implementation issues
They claim to be professionals yet fail to provide any assistance. I attempted to enlist their assistance in renovating my home, but they dragged me along for two months by being indecisive and failing to complete any work. Many other specialists provide superior services at lower costs.
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Regretting this decision
The material they provide is of poor quality; all of the stock I purchased from them had been consumed; I needed more, so I phoned them again, but no one answered; I then called another supplier, who sent me the same material at a lower cost than the terrazzo firm. I’ve come to regret my decision to buy from them.
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Disappointed
I needed some material because I wanted to replace the roofs in my office, so I called and informed them that I had this type of office and also informed them about the material that had previously been used, and I asked for their recommendations on the best material to provide because I wanted to give my office a rich look, but the material they sent was of poor quality. They have left me really disappointed.
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Weird
Their team is really perplexing. I intended to work out a deal with them to manage the building materials for my new office in the United Arab Emirates. They squandered my time by failing to make the best choice for the materials they would utilize in my workplace. Finally, they said I could do whatever I wanted!!
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Not willing to work together
In comparison to other construction businesses, their product prices are expensive. They are slackers in the service industry. Because their business necessitates quick response, they would not entertain my request when I stated that I require this to be completed immediately due to a delegation visiting my office.
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Unconcerned attitude
I learned about their firm and assumed that they would be able to assist me with everything related to building because they have high-end items for the sector. When I asked about what I wanted for my work, however, they gave a completely different product without even explaining why. This is not a good idea.
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Immoral
My company’s buyer confirmed the price of two machines on call and stated that they would deliver these machines at these rates, but when they sent the bills, the prices were added and stated that this was the prior pricing on the day you purchased the goods. So immoral, they should at the very least notify us!
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Contradicting
Inconsistent! They are really difficult to deal with. They proposed one material for my flooring the first day, then another the next day, and so on. I’m completely perplexed by them. Not a good idea!
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Irresponsible and ineffective
I read about their services and decided to contact them, however, my experience with them was negative because they failed to give what I expected. They don’t care how much you were paid. They are solely interested in making money.
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Expensive
I was enticed to choose them since their website is professional, and I believe they are informed about the services they provide to their clients. Sadly, I discovered that the amount they want is exorbitant in comparison to the services they provide. I would do it for half the sum they requested from me at any other firm.
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Ineffectual
Ineffectual! I only needed a basic design on the board of my workplace, but they didn’t get it, and they really can not deliver what I actually needed. They are not someone I would suggest to anybody!
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Bother wasting
I was unsure which product would be best for the project I was working on. They didn’t offer me the appropriate information, and they took so long to contact me back that I had to lose money. They are highly unprofessional and never on time.
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No customer
I was first enticed to work with them since my company partners and I had planned to open an office in the UAAbu Dhabi. Unfortunately, you will not be able to contact them in one day; in my experience, it took me two days to contact them. They have no idea how to run each of their services. They shouldn’t only concentrate on one aspect; they should also consider consumer happiness. I was heartbroken!
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There is no obligation
There is no obligation! I had previously made an agreement with them regarding their services; they promised to complete what I expected in my home, but they have yet to do so. I’ve already waited a month when they told me it wouldn’t take that long. It irritated me!
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Perplexed
They are unprofessional and shift their thoughts rapidly; before, they suggested certain stuff for the walls of my restaurant in my home, and then the following day, they sent a new material that was not finished; they do not even know which product to recommend that would work out.
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Ineffective
I was perplexed about the best product for the building project I was working on. They did not provide me with the necessary information, and they took so long to contact me back that I had to incur damages. They are really unprofessional and never arrive on time.
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Worst situation
Despite the fact that the customer support personnel continuously indicates that they are working on processing cancellations, nothing is done. The head woman was eager to get money and issued two notifications by phone and text message at first. She has, however, been ignoring phone calls and claimed that she failed to check with the team after the cancellation request was issued.
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High Cost
When compared to other building businesses, their products are expensive. They are service providers who are slackers. When I tell them I need something done immediately, they ignore me and move at a snail’s pace.
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Disappointed
Customer service was indifferent, and shipping was excruciatingly slow. This firm should not be used for any purpose. They have disappointed me greatly.
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Unprofessional manager
Here, the manager is unprofessional. I asked for recommendations for the material I needed or that would look well on my wall, but he advised me to pick it out myself. I can not believe what he said; despite the fact that he is a manager, he shows no respect. Not a good idea!
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Not a good idea!
Inconsistent! They are really difficult to deal with. They proposed one material for my flooring the first day, then another the next day, and so on. I am completely perplexed by them. Not a good idea!
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Incompetent!
Incompetent! I merely wanted a basic design on the wall of my office, but they did not get it, and they could not deliver what I actually wanted. They are not someone I would suggest to anyone!
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So irritating
There is no obligation! I had already made an agreement with them regarding their services; they promised to deliver exactly what I expected in my home, but they have yet to do so. I have already waited a month when they told it would not take that long. It irritated me!
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Not punctual
They promised me that the things will arrive in two weeks, but they have yet to appear; they keep telling me that they will still arrive today when I call, but nothing has arrived.
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Unsafe Products
Their construction materials are of poor quality and dangerous to utilize. Their customer support was uninterested, and the shipping was incredibly slow.
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Poor quality product
The products are of poor quality, and no one was present to assist me in selecting the appropriate items. Because I had no prior knowledge of the product, it was difficult for me to select it without assistance.
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Poor quality products
The products are of poor quality, and no one was present to assist me in selecting the appropriate items. Because I had no prior knowledge of the product, it was difficult for me to select it without assistance.
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No idea what services they provided
They have no idea what services will be given. Keeps their half of the contract unfulfilled. I was kept waiting for a long time on a deal. Such dreadful execution.
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Needs product development
The products are not it and I didn’t appreciate how they treated me; they need to improve their customer service and product development.
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Needs product development
The products aren’t up to par, and I didn’t appreciate how they treated me; they need to improve their customer service and product development.
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Suspicious products
They’re difficult to find, and the product appears to be suspect. I’m not sure I’ll be using their services.
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Negligent and inconsiderate
Terrazzo waited so long to respond to my order, they were so negligent and inconsiderate that I cancelled it.
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No concept of communication
They have no concept how to communicate with the customers. We opted not to book with them because they showed no enthusiasm in implementing and executing the project properly.
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Will not pick the phone
Do not hire this firm for any assignments. Their customer service department is the worst. They don’t pick up the phone or respond to your emails.
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Unprofessional
Terrazzo is unprofessional and do not offer any recommendations; instead, they expect you to handle everything on your own.
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Pricey compared to others
Their products are pricey when compared to those of other building companies. They are slacker service providers. When I tell them I need something done right away, they won’t listen to me and will move at a snail’s pace.
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So irresponsible
I had contacted them to order products for my firm, but I believe I should find a better site because they are so irresponsible with their consumers.
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Does not follow through on their promises
Building materials of poor quality. Employees were completely disrespectful, and the delivery was quite late. They don’t follow through on their promises.
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Forced to pay large fees
Many times, investors are forced to pay large fees for the development of forthcoming projects, money that cannot be used elsewhere. This needs to change, and investors should be better protected when it comes to high-quality investment plans.
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Did not receive my order yet
They assured me that the products would arrive within two weeks, but they have yet to arrive; they keep assuring me that they would arrive today when I phone, but I have yet to receive anything.
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Worst experience
The customer service team repeatedly states that they are working on processing cancellations, yet they do nothing. The head woman was highly interested in receiving money and originally sent two reminders via phone and text message. However, she has been refusing phone calls and claiming that she neglected to check with the team since the cancellation request was made.
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Not advisable
The products are not worth the money, they are very fragile, it is not advisable to get these products for construction as the risk is very high with this.
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Bad quality
The flooring material is not of good quality, The items are not worthy for the price, I do not recommend this service.
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Indecisive
Terrazzo gave me recommendations on what to acquire and then changed it the next day, it’s difficult to deal with these folks.
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Other companies are better
Other constructive industries would be better off giving the same services at better rates and services if their prices matched their services.
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I lost a lot of money
When it arrived at the worksite where I was working, I was perplexed. They didn’t tell me all I needed to know, and they didn’t return my calls for an extended period of time, causing me to lose money. They’re arrogant and never arrive on time.
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Will not help a confused customer
Terrazzo don’t appear to be able to assist a puzzled customer, and they have the most casual demeanor.
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Uninterested staff
Their staff are rude and uninviting, they make you feel very bad and do things for the sake of it, no real care is given very bad service, I am not happy with this
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No order in work
Amateurish! They are really difficult to deal with. They offered one material for my flooring the first day, then another the next day, and so on. I’m completely perplexed by them. Not a good idea! They fail to follow a plan for each customer ad are just shabby and all over the place.
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They dont do anything
When I asked the designer for a recommendation for the essential material or something that would fit into my wall, he told me that I would have to choose it on my own.
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No assistance
When I asked the developer for a suggestion for the essential material or anything to fit into my wallpaper, he informed me that I would have to choose it on my own. He was not ready to do his job even
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Erratic service
They ended up costing me more than what they charged me at the start, and their service was erratic. It would be fair if the difference was little, but it was more than double the price originally given.
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Never arrives on time
When it came to the construction site where I was working, I was perplexed. They didn’t tell me everything I needed to know, and they didn’t return my calls for an extended period of time, causing me to lose money. They’re unprofessional and never arrive on time.
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Cost a lot
Tarrazzo ended up costing me more than what they charged me at the start, and their service was erratic. It would be acceptable if the difference was minor, but it was more than double the sum originally indicated.
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Unpredictable behavior
Unpredictable! They are really difficult to deal with. They offered one substance for my floors the first day, then another the next day, and so on. I’m completely perplexed by them. Not a good idea!
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Need transparency
The staff sounded very suspicious, I do not recommend them, they are not very trusty, I am not recommending this, they need to be more transparent with the customers.
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Suspicious products
Terrazzo are difficult to contact, and the product appears to be suspicious. I’m no longer going to try to acquire anything from them.
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Difficult to work with
They have a reputation for stealing money and eloping with it, so be cautious when dealing with them or avoid interacting with them altogether. Beware of scammers
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Not trustworthy
I was unsure which product would be best for the project I was working on. They didn’t provide me the proper information, and they took so long to contact me back that I had to lose money. They are highly unprofessional and never on time.
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Incredibly slow and annoying
Their materials are costly when compared to those of other building businesses. They are slacker service providers. When I tell them I need something done right away, they won’t listen to me and will move at a snail’s pace.
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No respect
The management is disrespectful. I asked for recommendations for the material I needed or that would look well on my wall, but he instructed me to pick it out myself. I can’t believe what he said; despite the fact that he is a manager, he shows no respect. Not a good idea!
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Difficult to use
The website does not provide all of the necessary information, and when you approach them, you will receive no clear replies. It’s all really perplexing and difficult to comprehend.
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Opposing viewpoints
Terrazzo are torn between opposing viewpoints! It’s quite difficult to deal with them. They offered one thing on my flooring at first, then another the next day. I was completely perplexed by that.
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Bad experience
Their tile substance is of poor quality; they promised me that they would provide high-grade tiles, but the product I received did not meet my standards.
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Website is not updated
The site is quite tricky to browse and created several problems with processing the final order; it kept deleting goods from the basket on its own, making it a highly challenging website.
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Unprofessional director
At Terrazzo, the director is unprofessional. They are meant to be professionals, but they have no idea how to carry out their duties. When I asked them to assist me in selecting the ideal colour, they stated they had no idea.
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No communication
They have no clue how to communicate with the customers. We chose not to book with them since they showed little enthusiasm in implementing and executing the project properly.
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No clear responses
The website does not contain all of the necessary information, and when you contact them, you will receive no clear responses. It’s all really perplexing and difficult to comprehend.
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Bad customer service
Their customer service is obnoxious; they failed to explain the items to me and aid me during my transaction, and there is no one to answer basic questions. So dissatisfying
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Very late delivery
The products were delivered very late, they said it would arrive in a week but only came after 4, If you are looking for products from here order it prior to a month at least, They also deliver it in a shabby way, it is not packaged neatly and there are chances for some products to be damaged inside, which they do not replace
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Bad customer service
These products are the absolute worst, they were delivered damaged and the customer care did not respond to my needs and instead cut the call on me
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Irregular work
The product quality is questionable, I did not think it was good, the service is also very poor, they are very irregular and I had a hard time working with them
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Worst customer service
The products are not heavy and durable, it was damaged when it arrived and they failed to fix it and refund it
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Tough to reach
I try to contact terrazzo several times a day, but they do not answer, do not return my calls, and do not respond via their website; they are tough to reach.
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Fragile products
The product quality is low and unsatisfactory, I expected it to be of better and more durable material, but it is very fragile, I ordered a small testing batch and threw it all out in the end.
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Poor quality material
I needed some material because I wanted to replace the roofs in my office, so I called and informed them that I had this type of office and also informed them about the material that had previously been used, and I asked for their recommendations on the best material to provide because I wanted to give my office a rich look, but the material they sent was of poor quality. They have left me really disappointed.
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Not satisfied
The product quality was very low and it was damaged when arrived, they refused to change it or provide any sort of refund, just ignored my needs, I am not very satisfied with anything here
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Not strong for use
The product quality if absolutely poor, it is not strong and good for construction, they need to be checked before use, it is a waste
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Rates do not reflect the services
Their rates do not reflect the services they deliver; other construction businesses offer the same services for less money, and their services are also superior.
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Terrible!!
One of the worst places to get construction materials from. completely unreliable and provides very sub standard products which are never delivered on said date.
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Disappointing encounter
I attempted multiple times to contact their Abu Dhabi sales office but received no response! This irresponsible attitude is costing them, consumers. Disappointing encounter
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Did not like the end result
They find it hard to understand customer needs, I had requested a pale green wall look, but they failed to confirm with me and I hated the final product
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So immoral!
My company’s purchaser confirmed the price of two machines on call and stated that they would deliver these machines at these rates, but when they sent the invoices, the prices were added and stated that this was the prior pricing on the day you purchased the product. So immoral, they should at the very least inform us!
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Expensive!
In comparison to other construction companies, their product prices are expensive. They are slackers in the service industry. Because their work necessitates quick action, they will not entertain my request when I stated that I require this to be completed immediately due to a delegation visiting my office.
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Very slow service
They are very slow in their services, it takes them weeks and months to land on one decision, it delays the entire process and wastes everybody’s time.
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Not a good idea
As an architect-engineer, I learned about their organization and assumed that they would be able to assist me with anything related to building because they offer high-end items for the sector. When I asked about what I wanted for my work, however, they gave a completely different product without even explaining why. This is not a good idea.
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Worst quality products
The quality of the products are bad and not best for construction, when I asked to speak to the quality manager they said they don’t have one, how do you trust a firm like this that doesn’t even care about the quality of the product being delivered
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So unsure about everything
Terrazzo is unprofessional and changes their views frequently. For example, they earlier recommended material for the walls of my store in my home, but the next day they sent a new material that had not been finished, and they are unsure of which product to recommend that would work.
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Only interested in money
I heard about terrazzo’s services and decided to contact them, however, my experience with them was negative because they failed to give what I expected. They are solely interested in making money.
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Unprofessional employees
Substandard building materials. Completely unprofessional employees and very late delivery. Very disappointing services.
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Highly unprofessional
I was confused about the right product. Terrazzo gave me no information of the correct sort and they delayed my call so much that I had to lose a lot of money. They are highly unprofessional and absolutely non-punctual.
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So disrespectful!
This is an unprofessional manager. I inquired about the material needed or that would fit my wall, but he advised me to choose it myself. I asked for the material that was required. He shows no respect knowing he’s a manager.
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Fragile products
The quality of the product is cheap and not durable, it is very wary and fragile and not good for construction, it is best not to buy these products
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Disaster
Their Staffs are not properly trained. Talks good and manages to get some money and then full of losses. Such a disaster this company.
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Inconsistent!
Inconsistent! Their handling is exceedingly difficult. Initially, on my flooring, they proposed one material then another material the next day. I’m really confused. Not recommended!
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Not recommended
I really hate the way they treat customers. The staffs are not polite, I had an worst experience.
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Unpleasant!
First, I was motivated since my company partners and I chose to open an office. Unfortunately, it took 2 days for me to reach terrazzo, and you can not contact them in just one day. They don’t know how to run their services. They should not just focus on one aspect, but also take client pleasure into consideration.
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HORRIBLE CUSTOMER SERVICE
HORRIBLE CUSTOMER SERVICE.. Registration went smoothly & after that again they stopped communicating. The guy whom I used to interact with stopped replying to emails & inquiries.
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Bad experience
The quality of the products was so bad, very bad customer service, I wasn’t updated on the delivery and it arrived very late, Do not recommend
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Recommend to stay away!!
If you’re looking for a reliable and budget friendly source of products then look again. Terrazzo is not reliable and it tries to canvas you into buying expensive products from them that does not even match the quality demanded.
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Not going to suggest
I requested a basic design, but terrazzo neither understood nor was able to do what I actually want. I’m not going to suggest anybody to them!
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Inexperienced staff
Inexperienced staff. They never send correct demand intentionally, and take time for correcting it.
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No respond
The staff will not respond after signed the contract. They will be behind only for payments. In Helpline also Nobody will respond.
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Did not fulfill my expectaions!
Terrazzo promised to fulfill what I expected in my house but they did not do it up to now. I had a bargain with them about their service. I’ve been waiting for a month where they actually said it’s not going to take a month.
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false Advertising
It’s one of the worst builders- who deceive people with their false Advertising. All their projects are stuck without construction
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Worst calculation
Worst . All wrong calculation,.. just i tried to calculate floor tiles required materials for100 sqft. Full wrong answer getting from the terrazzo Team.
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Bad experience
The delivery takes ages to arrive and no follow up is provided by them, very useless service
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Worst experience
They promise a lot while taking the money and later they don’t stand by there promises.
Almost all the reviews are absolutely what I am facing.
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Everything is not delivered together!
After a long waiting time, the products are delivered. Things are always of low quality and most products always ship short of the whole number if ordered in bulk. Their customer interaction must also be worked on.
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Low Quality!!
I have dealt with this brand for concrete, plastics, flooring and their products were not up to the mark and very low quality.
Would not recommend it to anybody!
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Worst products
The products are not up to quality and i dont think they have been checked for standardization, it is risky to use their products to build. Do not trust it.
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Loss of investors!
It is often the case that investors pay large fees for the construction of new projects, which is the same money that may be spent anywhere else. This has to change and investors should be better protected by investment schemes of quality.
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Bad quality
The products arent of best quality and no one was there to help me choose the right items, as i had no prior knowledge about the product it was very hard for me to pick it out without any help
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Careless
They did not understand my needs, I was not satisfied with services, They did not give me the right sort of information and they delayed calling me back so much that I had to incur losses.
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Not worth the price
Other companies are ready to give more for fewer prices, this is unbelievably high and completely not worth the price too.
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Very unsatisfied!!!
They are itself unaware of the services to be provided. Does not keep up their end of the bargain. Kept me waiting a really long time on a deal. Such poor execution.
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Must develop the product
The products are not up to quality, i did not like the way they treat me too, they must do better in terms of customers and product development
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Suspicious
They are hard to access and the product looks suspicious. I don’t think I will be trusting their services.
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Ba quality of products
The products are not up to the quality and they break the standard for the material.
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Irresponsible
They took soo long to get back to me about my order, so irresponsible and careless so i cancelled my order.
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Not a genuine business!!
I own a construction company and i was looking for a reliable and fast way to get my products delivered. But would totally not recommend ordering from this platform as they are very late in their delivery with incompetent employees and under quality products.
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horrible team
They have no idea how to talk to the clients. They do not show any interest in implementing the project and executing it well, so we decided not to book with them.
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Team is worst
Don’t go with this company for any projects. Their CRM team is worst. They don’t pickup ur phone nor answer ur mail.
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They looted me!
In the beginning, they cost me more than what they quoted for me. It is acceptable if it were a small modification, but it was twice the first indicated sum.
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Very expensive
They are very unprofessional and did not give any suggestions, and ask you to do everything by yourself.
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Not satisfied
No commitment or work ethic at all, i had ordered a huge amount of products and they couldnt even deliver it on time and check it all properly, it was so shabby just looked like it had been thrown around. I was not happy with them.
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Lazy suppliers of service!
In comparison to other construction companies, the price of their products is expensive. They are lazy suppliers of services. When I say that I have to get something done immediately they will not take my request into account and will move very slowly
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No professionalism
They are so careless, they have no care for their customers, i had contacted them to order items for my company, but i think i should find a better place.
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bad experience ever
Really had a very bad experience .. they don’t know how to value the customers .They treat their customers very badly and don’t value their opinions.
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Very unadvisable!!
Substandard building materials. Completely unprofessional employees and very late delivery. Does not keep their word.
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Worst Staffs
Very difficult to reach customer care people… I booked an appointment with a concern person from here to discuss a new project ..Then they said 7 working days will meet. Till now no calls .. Every time we call they say they will call back in 24 hours.
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Complicated!
All the crucial information is not shown on the website and there are no clear answers even if you contact them. Everything is really complicated and difficult to understand.
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Very slow
There are many a times the case where the investors are stuck paying hefty charges to the build up of upcoming projects and this is the same money that cant be used elsewhere. This needs to change and the investors should be more safeguarded towards quality investment schemes.
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Fake promises
They promised me that the products would reach within two weeks and it still hasnt, they keep telling me itll be there today when i call but i havent got them.
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Bad customer team
The customer team keep telling that they are working on processing cancellation but they end up doing literally nothing. The chief lady was very keen about getting money giving 2 reminders over phone and messages initially. But as soon as the cancellation request was given she has been denying phone calls and telling that she forgot to check with team.
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Beware
They have a name for taking money and eloping with it so be careful when you are dealing with them or do not deal with them at all….Beware
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Bad customer service
So hard to deal with, they adviced me on what to get and chnged it the next day, its confusing with these people.
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Quality is not maintained!
Products are delivered after long waiting time. the products are always of poor quality and most products when ordered in bulk are always delivered short of the total number. they have to work on their client interaction too.
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Over priced!!
Its prices do not correspond to their services, other constructive industries are also better off delivering the same services at better prices and services.
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Bad experience
They dont look like they can help a confused customer, they have the most careless attitude.
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Bad quality
The products are such low quality, they do not look high-end at all.
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Rude designer!
I asked the designer for a recommendation of the necessary material or something that would fit into my wall and he told me to select it alone.
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Misleading!
I was enticed to choose them since their website is professional. Unfortunately, I discovered that the amount they want is exorbitant in comparison to the services they provide. I would do it for half the sum they requested from me at any other firm.
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Unprofessional and not timely!
I was puzzled when it came to the construction site I was participating in. They didn’t tell me correctly and they did not answer my call for so long that I suffered losses. They’re very unprofessional and absolutely not timely.
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Unprofessional
They costed me more than what they quoted for me initially such a inconsistent service. If it was slight variation it is acceptable but it was double the amount which was quoted initially.
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Poor implementation.
They advertise on being professionals but fail to deliver any kind of help. I tried to get their help on renovating my house and they lead me on for 2 months by being indecisive and not getting any work done. Many other professionals offer better services at cheaper rates.
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Bad experience
They are difficult to reach and the product seems skeptical. I am not going to try to get anything from them anymore.
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Prices dont reflect on their services
Their costs do not reflect the services they provide, other building industries deliver the same services at cheaper prices and better services than themselves.
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Dont know to do the job
They have conflicting thoughts within themselves! It’s really difficult to handle them. First, on my flooring, they offered one stuff, then another the next day. I was really confused about it.
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Irresponsible!!!
They promised to meet what I want but they have not yet done so. I had an agreement with them about their services already. I’ve been already waiting for a month that they actually said it’s not going to take a month.
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Incompetent employees
The director is unprofessional at Terrazzo. They are supposed to professionals but they don’t know how to do their job. I asked them to help me choose the perfect shade and they said they don’t know.
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No clarity
The website does not display all the important information and even if you contact them there are no clear answers. Its all very confusing and hard to understand.
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Regret! Why I bought from them
The material they are providing are not of excellent quality, all the stock was used which bought from them, I need more so I called them again but no one responding so I called another supplier he send me the same material and that was better than terrazzo company. I have regretted that why I had purchased from them.
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Difficult to reach
I am trying to reach them as many times in a day they are not answering, not attending my calls, nor they are responding via their website, they are difficult to reach.
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Disappointed
I want some material as I want to change the roofs in my office, I called and told them that I have this type of office and also inform them about the material too which used previously and asked for their suggestions to provide the best material as I want to give a rich look, but the material they send was of low quality. High disappointed with them.
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Flooring material is not good
Their flooring material is not of high quality, they promise me to give the good quality of flooring material, but the material I received was not according to my requirement.
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High Prices
Their prices do not match the services they are offering, other construction industries provide the same services at better prices and services are also better than them.
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Confusing
Their team is so confusing. I wanted to make an agreement with them to handle the construction products for my new office in UAE. They wasted my time in making the right decision regarding the materials they would use in my office. At last, they told me that I can choose whatever I want!!
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No response
I tried to reach their Abu Dhabi sales office several times but with no response! They’re losing their customers by this careless attitude. Disappointing experience
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Unethical
My company’s purchaser finalized the price of two machines on call that they will provide these machines at these rates but when they send the invoices the prices has been added and said that was the previous price the day you buy the product price was changed. So unethical, at least they should inform us!
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Not Cooperative
The prices of their products are high as compared to other construction companies. They are lazy service providers. As their work demands rapid action, and they will not consider my request when I said I need this to be done urgently, as some delegation coming to visit my office.
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Careless attitude
As an architect-engineer, I heard about this company and I was thinking that they’ll help me regarding everything in construction as they’ve high-end products for the construction industry. But when I asked about what I want regarding my work, they delivered a totally different product without even explaining why this happened. Not recommended.
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Higher prices compared to the services they're offering
I was so encouraged to contract them as I saw that their website is professional and I thought that they’re knowledgeable about what they’re offering their customers. Unfortunately, I found that the price they want is so high regarding the services they’re providing me. I would do it at any other company with half the price they wanted from me.
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Confused
They are unprofessional and change their minds quickly, previously they suggest me some material for the walls of my store in my house and then the next day they send different material which was not finalized, they are even don’t know which product to suggest that will work out.
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Careless
I heard about their services so I contacted them, but my experience with them goes bitter, they didn’t deliver what I expect from them. They don’t care about how much they paid You. They are just concerned with only money.
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Waste
I was confused about the right product for the construction that I was partaking in. They did not give me the right sort of information and they delayed calling me back so much that I had to incur losses . They are very unprofessional and not punctual at all.
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No Respect/Unprofessional
The manager here is unprofessional. I asked suggestion of the material needed or that would fit to my wall but you know what, he told me to choose it by myself. I really cannot believe with what he said, he doesn’t show any respect knowing that he is a manager. Not recommended!
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INCONSISTENT
Inconsistent! They are very hard to deal with. First, they suggested one material on my flooring then the next day another material and so on and so forth. I’m really confused with them. Not advisable!
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No Customer Satisfaction
At first I was encouraged to have deal with them since me and my business partners decided to have an office in UAE. Unfortunately you cannot contact them in just 1 day, based on my experienced it took 2 days for me to reach them. They don’t know how to manage each of their services. They shouldn’t be focusing only on one side, they should consider also
customer satisfaction. I was so sad!
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INCOMPETENT
Incompetent! I just wanted to have a simple design on the wall of my office but they couldn’t understand it nor they were not able to achieve what I really wants. I won’t recommend them to anyone!
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No Commitment!
No commitment! I had already a deal with them regarding their services, they promised to fulfill what I am expecting in my house but until now they still didn’t do it. I’ve waited for a month already where in fact they said it won’t take a month. It pissed me off!
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