DoTravel.com – Travel smart. Discover better.
DoTravel is made up of a team of passionate individuals from all walks of life and a mix of nationalities. We all have diverse beliefs, views, and dreams, but the one thing we share in common is our love of travel.
Summary
Name: DoTravel.com
Description: DoTravel is made up of a team of passionate individuals from all walks of life and a mix of nationalities. We all have diverse beliefs, views, and dreams, but the one thing we share in common is our love of travel.
Comments Rating
( reviews)
Overall
0.5
Visitor Reviews
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Very Inconvenient!
This is not easy to book online. It has a lot of information to fill up. Very inconvenient especially to those who are old and not techie online. Thumbs down!
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Very Slow and Inconvenient
This is not a convenient platform to book online. It’s my first time to used this platform since they offered a lower rate but I had a bad experienced with it, the system is very slow and every page takes 3-5 minutes to update.
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Very Hassle
Nowadays travel is not necessary yet. And I do not recommend this agency for the travel process due to a lot of documents they required. Very hassle!
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Unhelpful and Unprofessional
They have a poor and bad customer service. I asked about their travel rates and other staff but I was just told to just visit their site. It’s not professional at all, they should treat their customers well.
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High Rate
I’ve been waiting for a promotion for their travel rates but they don’t offer one. I’m not interested with this. I will look for affordable travel rates.
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Not interested
Nowadays it’s not advisable to travel yet. Besides their travel rates are high. Not interested!
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Expensive
There are a lot of documentation process. It’s not convenient for me. The travel expenses are quite expensive as well.
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Unprofessional
The customer support are unprofessional. They should learn how to handle their clients properly because this is part of their job.
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Unprofessional
At first I was attracted by their campaign name “Travel smart, Do better” but I was disappointed when I tried to check their website it took so long to open it. It’s not smart at all!
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Poor
I do not recommend using this service, they do not fulfill the promises they make. They are difficult to reach and their employees are not approachable. I would not use their service again.
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Not recommended
I do not recommend them, the company has very low quality customer service. My time was wasted, I do not recommend using their service as they are not professional.
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Really bad service
Dont use their service you’ll just disappoint for their very poor manners.
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Ignored calls
Called them many times they’re not answering my calls even emails. I dont know what’s their problem.
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Never again
Booking a tour in this agency is a bad move I’d ever made. Rude and unprofessional CSR will never booked them again.
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Slow
Very slow to respond my emails
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Bad
Treat their customers bad everytime i ask them the tours.
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Misleading
They always offering services they don’t have. Scam
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Useless
I bought tickets but my flight is always cancelled because of what’s happening now.. So, I email the Customer support and told them I want my refund, they then told me to wait but till now I dont get my refund!!
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Unethical
So Unprofessional! very unethical way of talking. you don’t expect everyone to know everything you know. please improve your customer service.
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Cheaters
Cheated and sold tickets of our charter flights directly to other people’s of their own .. Not professional behavior.
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Fraud
Very bad and I was given very high price for the same flight I got from this agency! Do not use their service they are frauds!
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Lack of credibility
I do not recommend it .. Lack of credibility in their tourist programs … they Just talk and receive the payment they just took my money.
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Rude service
Very rude service when calling for information. will never use this tourism agency ever again!
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Rude customer service
I called in the main office to check how many baggage allowance and the guy just hang-up the phone. When i call them again the guy told me to call where I bought the ticket. He said that they cannot provide the baggage allowance from the main office. The staff is rude and need to train a proper customer service.
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Extremely rude
I am totally dissappointed in their lack of compassion in the service. The team was rude and crazy!! They did not bother including me in the decision making and then put me off!!
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Irresponsible and ineffiecient
Very disappointing and they do not care about the customers at all. I was scammed and they do not answer my questions and they dont bother telling me the change of plans.
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Not wise
Not wise to book in this agency they didnt bother to talk and uncooperative. Bad customer service.
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A bit pricey
The prices are quite expensive. They were hidden charges we were shocked about our expense. Not recommended
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Bad customer service
The customer service is bad they are too lazy to entertain the customers. They reply really slow. Not gonna recommend this to anyone.
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Bad service
Very unprofessional and lazy staffs i try to inquire to them many times but I only get a very late response.
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time wasted with them
Very disappointed by their lack of experience and their way of treating customers. Atleast bother telling me if a certain plan on the itnerary is changed. Atleast pick up my calls!
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