DoTravel.com – Travel smart. Discover better.

DoTravel is made up of a team of passionate individuals from all walks of life and a mix of nationalities. We all have diverse beliefs, views, and dreams, but the one thing we share in common is our love of travel.

Summary

Name: DoTravel.com

Description: DoTravel is made up of a team of passionate individuals from all walks of life and a mix of nationalities. We all have diverse beliefs, views, and dreams, but the one thing we share in common is our love of travel.

dotravel.com

User Review
  • Overall Rating
    Sending
Comments Rating 1.32 (270 reviews)
Overall
0.5

Visitor Reviews

We’re using a strong combination of dedicated people and smart technology to protect our platform. Our customized fraud detection software automatically detects suspicious reviews and removes fakes.

Tags:

270 Comments
  1. Customer service is subpar

    • (2)
      Overall Rating

    This is the worst decision I’ve ever made. I invested my time and effort in this company in the hopes of having a memorable experience, but it turned out to be the worst. It turns out that they not only have the worst service, but also the worst customer service.

    Did you find this review helpful? Yes No

  2. Not at all helpful

    • (2)
      Overall Rating

    I’m not sure what’s happening to this webpage, but it’s no longer relevant for trip planning or bookmarking restaurants or activities for your vacation. It looks to be solely concerned with reserving your hotel. Not at all helpful.

    Did you find this review helpful? Yes No

  3. Don't be caught in this site's web traps

    • (1)
      Overall Rating

    They will present you with a low-cost choice on the site, and once you book, they will call you to pay the difference, so you can either cancel or pay the difference.

    If you ask them to cancel the ticket, they will assure you that your money will be returned within one month.

    Did you find this review helpful? Yes No

  4. Terrible

    • (2)
      Overall Rating

    It is the worst payment experience I’ve ever had. This website forces customers out when they apply a voucher, then refuses to delete unusable bookings, forcing customers to wait until the booking vanishes. It is a waste of time…

    Did you find this review helpful? Yes No

  5. Websites for Natural Disasters

    • (2)
      Overall Rating

    If this website is the only place where you have all of your reservation information, don’t rely on it! Maintenance is not scheduled, and users are not warned, so you may find yourself unable to access your information when you need it. utterly dissatisfied and a disaster

    Did you find this review helpful? Yes No

  6. Insufficient experience!

    • (2)
      Overall Rating

    Their lack of experience and customer service fooled me greatly. At the very least, they should notify me if the route’s plans alter.

    Did you find this review helpful? Yes No

  7. Unwelcoming and impolite

    • (2)
      Overall Rating

    Because the customer service is unpleasant and uninviting, I recommend that they improve their management styles in order to attract more consumers and urge their employees to be more nice and cooperative.

    Did you find this review helpful? Yes No

  8. Very terrible

    • (1)
      Overall Rating

    Very terrible, and I was charged an astronomically high fee for the same flight I had booked via this agency! Do not use their service because they are con artists!

    Did you find this review helpful? Yes No

  9. Lacks credibility

    • (1)
      Overall Rating

    It is not something I would endorse… Their tourist campaigns lack credibility… They simply converse and accept cash; they simply stole my money.

    Did you find this review helpful? Yes No

  10. Disrespectful personnel

    • (1)
      Overall Rating

    When I called the main office to inquire about the baggage allowance, the man simply hung up the phone. When I called them again, the operator sent me to the location where I purchased the ticket. He stated that the baggage allowance could not be obtained from the main office. The personnel is disrespectful, and proper customer service training is required.

    Did you find this review helpful? Yes No

  11. Costly to the point of insanity

    • (1)
      Overall Rating

    They do not have any prices that are fair. They are ridiculously overpriced, even for the most basic flight arrangements, at this price. If you hand them your money, you will jeopardize your trip. Maintain a safe distance from them.

    Did you find this review helpful? Yes No

  12. Completely dissatisfied

    • (2)
      Overall Rating

    I am completely dissatisfied with the service’s lack of sympathy. The team was obnoxious and insane!! They did not bother to include me in the decision-making process and then dismissed me!!

    Did you find this review helpful? Yes No

  13. Unreliable and unprofessional

    • (1)
      Overall Rating

    A full package page is missing from this travel website. The price list is inconsistent, and each time I arrive, I notice a substantial difference. Employees are unwilling to respond to your questions, let alone engage in a meaningful dialogue. There are a lot of better possibilities than this one.

    Did you find this review helpful? Yes No

  14. Stay away!!

    • (1)
      Overall Rating

    There is no package page for this travel website. The price isn’t always the same. Every time I go, the pricing list is drastically different. Employees are adamant about not answering your inquiries.

    Did you find this review helpful? Yes No

  15. Not responsive

    • (1)
      Overall Rating

    The system is completely broken. I need to modify the date, and they keep contacting the property, which obviously never receives a response…so I have to call customer service, and when I approach customer service, they don’t answer…

    Did you find this review helpful? Yes No

  16. This isn't good

    • (2)
      Overall Rating

    I gave them a flight booking package for a tour of Europe. I later wanted to cancel the tour because I had other plans. They guaranteed me a complete refund within 72 hours of my departure. However, when I attempted to cancel, they told me that there would be a 50% penalty if I did. I was quite dissatisfied with their poor service.

    Did you find this review helpful? Yes No

  17. Prices have risen

    • (1)
      Overall Rating

    Their prices are greater than those of other tourist agencies; when I compare the prices of the same destinations offered by other agencies, I see a 40% difference! Spending that much money on a single trip isn’t worth it!

    Did you find this review helpful? Yes No

  18. Does not communicate properly

    • (3)
      Overall Rating

    It was a bad idea to book with this agency because they did not care to communicate and were unresponsive. Customer service is poor.

    Did you find this review helpful? Yes No

  19. Fraudulent

    • (1)
      Overall Rating

    When the tour dates approached, I made a call to them, but they didn’t call me, so when I phoned them back, they said they hadn’t received any booking from your side. Despite the fact that I sent them a confirmation message, they refused.

    Did you find this review helpful? Yes No

  20.  Incompetant

    • (2)
      Overall Rating

    It was not the most pleasant travel experience. For exorbitant prices, substandard services are offered. Employees are unprofessional and do not cater to the demands of the customers. It doesn’t work properly.

    Did you find this review helpful? Yes No

  21. It's not worth it

    • (2)
      Overall Rating

    My companion and I both traveled with this organization; the voyage was fine, but the hotel where we slept was awful; we paid for a five-star hotel room, but they gave us some random room with no proper ventilation or air conditioning, and they didn’t supply us with an alternative! Not a good idea!

    Did you find this review helpful? Yes No

  22. Employees are too lethargic

    • (3)
      Overall Rating

    Customer service is poor, and employees are too lethargic to entertain clients. They take a long time to respond. This is not something I would advocate to anyone.

    Did you find this review helpful? Yes No

  23. Very late response

    • (1)
      Overall Rating

    Staff who are unprofessional and lazy I have tried contacting them several times, but I have only received a very late response.

    Did you find this review helpful? Yes No

  24. Return my calls!!!!!

    • (1)
      Overall Rating

    I was really dissatisfied with their lack of experience and the way they treated their consumers. At the very least, notify me if a specific plan on the itinerary is altered. At the very least, return my calls!

    Did you find this review helpful? Yes No

  25. Very expensive

    • (2)
      Overall Rating

    I was looking for some activities to do in Dubai because it was my next vacation location. I discovered that their charges are significantly greater than the activity’s institution!! I’m not sure why they’re setting their rates so high. This was a disappointing experience.

    Did you find this review helpful? Yes No

  26. Fraudsters

    • (1)
      Overall Rating

    When the tour dates approached, I made a call to them, but they didn’t call me, so when I phoned them back, they said they hadn’t received any booking from your side. Despite the fact that I sent them a confirmation message, they refused.

    Did you find this review helpful? Yes No

  27. Unhappy

    • (1)
      Overall Rating

    Do not utilize dotravel website if you are looking for a peaceful travel alternative. They’re only going to waste your time and add to the length of your journey. They will not follow through on their commitments. Please keep your distance from them. It is not something I would suggest.

    Did you find this review helpful? Yes No

  28. Completely pointless

    • (1)
      Overall Rating

    It’s a nightmare to even try to utilize this website. The UI isn’t intuitive, and it takes a long time to find what you’re looking for. I would strongly advise you against using these services. 1 out of 5

    Did you find this review helpful? Yes No

  29. Disappointed

    • (2)
      Overall Rating

    If you want to travel with peace of mind, you should avoid using any of their offers and services. I met them through an internet ad and quickly understood it was all a hoax and not worth the money. Not a good idea.

    Did you find this review helpful? Yes No

  30. Unhappy

    • (1)
      Overall Rating

    I struggled to acquire a ticket with do travel and could have done so much more easily if I hadn’t used their services. The costs are also rather excessive, and you might find more cheap alternatives elsewhere rather than wasting your money on this.

    Did you find this review helpful? Yes No

  31. Unjust

    • (1)
      Overall Rating

    This is really unprofessional! This is a really immoral manner of speaking. You don’t expect everyone to be aware of all you are aware of. Please raise your customer service standards.

    Did you find this review helpful? Yes No

  32. Tactless

    • (2)
      Overall Rating

    I was first drawn to their marketing theme “Travel smart, Do better,” but I was disappointed when I went to access their website and found it to be extremely slow to load. It’s not at all clever!

    Did you find this review helpful? Yes No

  33. Not recommended

    • (1)
      Overall Rating

    I do not suggest them since their customer service is of poor quality. My time was squandered, and I would not advocate utilizing their services since they are unprofessional.

    Did you find this review helpful? Yes No

  34. Pointless

    • (2)
      Overall Rating

    I purchased tickets, however, due to the current situation, my flight is always canceled. So, I sent an email to Customer Service requesting a refund; they advised me to wait, but I have yet to get my refund!!

    Did you find this review helpful? Yes No

  35. Extremely impolite

    • (2)
      Overall Rating

    I am really dissatisfied with the service’s lack of sympathy. The squad was obnoxious and insane!! They didn’t care to include me in the decision-making process and then dismissed me!!

    Did you find this review helpful? Yes No

  36. Waste of time and effort

    • (1)
      Overall Rating

    I was really dissatisfied with their lack of experience and the way they treated their consumers. At the very least, notify me if a specific plan on the itinerary is altered. At the very least, return my calls!

    Did you find this review helpful? Yes No

  37. Bothorsome

    • (1)
      Overall Rating

    This is not a user-friendly site for making online reservations. This is my first time using this platform because they had reduced pricing, but I had a poor experience with it because the system is really sluggish and each page takes minutes to update.

    Did you find this review helpful? Yes No

  38. Not convenient

    • (1)
      Overall Rating

    Their reserving mechanism is not user-friendly, they get jammed repeatedly and annoy you, and it takes 2 hours to get my ticket online since I was halfway finished and couldn’t leave in the middle. It is not suggested because it is a very time-consuming solution.

    Did you find this review helpful? Yes No

  39. Incompetent and unethical

    • (2)
      Overall Rating

    Very disappointed, and they don’t seem to care about their consumers. I was duped, and they refuse to answer my queries or inform me of the change in intentions.

    Did you find this review helpful? Yes No

  40. Bad customer service

    • (2)
      Overall Rating

    Customer service is poor because the employees are too indolent to amuse the clients. They are quite sluggish to respond. This is not something I would advocate to anybody.

    Did you find this review helpful? Yes No

  41. Customer service is subpar

    • (2)
      Overall Rating

    When I phoned the main office to inquire about the luggage allowance, the gentleman simply hung up the phone. When I called them again, the representative advised me to contact the location where I purchased the ticket. He stated that the luggage allowance from the main office could not be provided. The personnel is nasty, and appropriate customer service should be taught.

    Did you find this review helpful? Yes No

  42. Poor customer service

    • (2)
      Overall Rating

    They lack any excellent or dependable programming. Their employees were hostile, and it was clear that they had not had adequate customer service training. One of the most inconvenient schedules you’ll ever encounter.

    Did you find this review helpful? Yes No

  43. Very disappointed

    • (1)
      Overall Rating

    I was quite upset with their lack of experience and the manner in which they dealt with their customers. At the very least, let me know if any of the itinerary’s plans change. At the very least, call me back!

    Did you find this review helpful? Yes No

  44. High costs

    • (1)
      Overall Rating

    The costs are prohibitively high. We were surprised by our out-of-pocket expenses because these were concealed costs. It is not advised.

    Did you find this review helpful? Yes No

  45. Scam business

    • (1)
      Overall Rating

    This is a scam business; do not fall for it; they give no service and are just interested in your money. The prices significantly exceeded the budget.

    Did you find this review helpful? Yes No

  46. Customer service is poor

    • (1)
      Overall Rating

    Customer service is poor, and employees are too lethargic to entertain clients. They take a long time to respond. This is not something I would advocate to anyone.

    Did you find this review helpful? Yes No

  47. Lack of experience

    • (1)
      Overall Rating

    I was really dissatisfied with their lack of experience and the way they treated their consumers. At the very least, notify me if a specific plan on the itinerary is altered. At the very least, return my calls!

    Did you find this review helpful? Yes No

  48. Dissatisfied!

    • (1)
      Overall Rating

    I was really dissatisfied with their lack of experience and the way they treated their consumers. At the very least, notify me if a specific plan on the itinerary is altered. At the very least, return my calls!

    Did you find this review helpful? Yes No

  49. Bad service

    • (2)
      Overall Rating

    They don’t have any decent or reliable programs. Their personnel was unfriendly, and it was evident that they had not been trained properly in customer care. One of the most inconvenient schedules imaginable.

    Did you find this review helpful? Yes No

  50. Very bad treatment!!

    • (2)
      Overall Rating

    They lack good and credible programs. Their employees were very unwelcoming and they clearly were not properly trained for customer interactions. One of the worst itinerarys possible.

    Did you find this review helpful? Yes No

  51. Issues with booking

    • (2)
      Overall Rating

    The costs are prohibitively high. We were surprised by our out-of-pocket expenses because these were concealed costs. Customer service is poor, and they don’t bother to entertain clients.

    Did you find this review helpful? Yes No

  52. No assistance whatsoever

    • (2)
      Overall Rating

    I made a reservation for a trip to Germany. Everything was initially aided by the service team, but when I wanted to make a change to my booking, there was no assistance, which was a major letdown for me.

    Did you find this review helpful? Yes No

  53. Refused to confirm my booking

    • (3)
      Overall Rating

    When the tour dates approached, I made a call to them, but they did not call me, so when I phoned them back, they said they had not received any booking from your side. Despite the fact that I sent them a confirmation message, they refused.

    Did you find this review helpful? Yes No

  54. Problems with housing

    • (2)
      Overall Rating

    I booked a tour to Italy with them, and they stated at the time of booking that they would visit eight important cities, but they only visited six and indicated that they had a problem with housing, which was not pleasant, and that they needed to resolve this before the tour began.

    Did you find this review helpful? Yes No

  55. Not recommended!

    • (2)
      Overall Rating

    When the tour dates approached, I made a call to them, but they didn’t call me, so when I phoned them back, they said they hadn’t received any booking from your side. Despite the fact that I sent them a confirmation message, they refused.

    Did you find this review helpful? Yes No

  56. Waste of time

    • (1)
      Overall Rating

    By reserving using this website, I was able to plan a trip to Germany. They didn’t give me any savings; they simply said they would, so that’s why I booked, but it was a waste of time to go through this website when you could book directly.

    Did you find this review helpful? Yes No

  57. Nothing new to uncover

    • (3)
      Overall Rating

    Is it possible to learn more with them? NO! They don’t have any interesting sites to visit. They give conventional destinations in the countries listed on their website. There’s nothing new here, and there’s nothing new to uncover.

    Did you find this review helpful? Yes No

  58. Infuriating

    • (1)
      Overall Rating

    I tried to contact them about their forthcoming trip, but when I spoke with their tour agent, he was nasty and didn’t adequately address my questions. That was infuriating.

    Did you find this review helpful? Yes No

  59. Reply
    Bernadette Fernandez October 14, 2021 at 5:38 AM

    Very costly for a single trip

    • (1)
      Overall Rating

    Their prices are greater than those of other tourist agencies; when I compare the prices of the same destinations offered by other agencies, I see a 40% difference! Spending that much money on a single trip isn’t worth it!

    Did you find this review helpful? Yes No

  60. Did not supply us with an alternative

    • (1)
      Overall Rating

    My companion and I both traveled with this organization; the voyage was fine, but the hotel where we slept was awful; we paid for a five-star hotel room, but they gave us some random room with no proper ventilation or air conditioning, and they didn’t supply us with an alternative! Not a good idea!

    Did you find this review helpful? Yes No

  61. Extremely disappointed

    • (1)
      Overall Rating

    I’m extremely disappointed in this company because I tried to book a trip on their website for my next vacation, but there was a technical problem. I contacted their team, but they were uninterested! I was thinking about how thoughtless they are.

    Did you find this review helpful? Yes No

  62. Disapointing experience

    • (1)
      Overall Rating

    I was looking for some activities to do in Dubai because it was my next vacation location. I discovered that their charges are significantly greater than the activity’s institution!! I’m not sure why they’re setting their rates so high. This was a disappointing experience.

    Did you find this review helpful? Yes No

  63. Contact number is no longer active

    • (1)
      Overall Rating

    The website has no useful information, and the contact number offered for inquiries is no longer active. It is difficult to contact them, either through their website or by phone.

    Did you find this review helpful? Yes No

  64. Stalls documentation process

    • (1)
      Overall Rating

    Dotravel simply stalls your documentation procedure, causing you frustration, and their fees are unaffordable. Look for a better option. Two thumbs down

    Did you find this review helpful? Yes No

  65. So many activities are not covered

    • (1)
      Overall Rating

    Not all of the sights and activities are included. I discovered a superior application with lower costs that also includes over 100 additional attractions and activities not covered by DoTravel.

    Did you find this review helpful? Yes No

  66. Wasted so much time

    • (1)
      Overall Rating

    The e-ticket that I received in the mail had a problem. I attempted to contact the customer support department. They said it will be handled in a few minutes, but I ended up wasting more than 4 hours that day!

    Did you find this review helpful? Yes No

  67. Not a good idea!

    • (1)
      Overall Rating

    I compared the online costs to the attraction pricing list and discovered that they were significantly higher than I had anticipated. I paid almost a hundred dollars more than I would have saved. Not a good idea!!

    Did you find this review helpful? Yes No

  68. Did not receive any confirmation

    • (1)
      Overall Rating

    I purchased tickets from dotravel and did not receive any confirmation for 5 days. After calling their customer service, I received a proper response after 5 days and was able to purchase my tickets.

    Did you find this review helpful? Yes No

  69. Very useless

    • (1)
      Overall Rating

    The system they have is very useless, it does not get anything done, they take a long time to contact you on things and they are not supportive to their customers.

    Did you find this review helpful? Yes No

  70. Disrespectful

    • (1)
      Overall Rating

    Staff who are disrespectful and sluggish I’ve tried contacting them several times, but I’ve only received a very negative answer.

    Did you find this review helpful? Yes No

  71. A hoax

    • (1)
      Overall Rating

    If you want to travel with peace of mind, you should avoid using any of their offers and services. I met them through an online ad and quickly understood it was all a hoax and not worth the money. Not a good idea.

    Did you find this review helpful? Yes No

  72. Do not use this

    • (1)
      Overall Rating

    It’s a nightmare to even try to utilize this website. The UI isn’t intuitive, and it takes a long time to find what you’re looking for. I would strongly advise you against using these services. 1 out of 5

    Did you find this review helpful? Yes No

  73. Struggled to book a ticket

    • (2)
      Overall Rating

    I struggled to acquire a ticket with do travel and could have done so much more easily if I hadn’t used their services. The costs are also rather excessive, and you could find more cheap alternatives elsewhere rather than wasting your money on this.

    Did you find this review helpful? Yes No

  74. Not a quick fix

    • (1)
      Overall Rating

    It was really difficult to contact dotravel in order to obtain additional information about a reservation. If you’re seeking for a quick fix, this is not the way to go.

    Did you find this review helpful? Yes No

  75. System is really slow

    • (3)
      Overall Rating

    This is not a user-friendly site for making online reservations. This is my first time using this platform because they had a lower pricing, but I had a poor experience with it because the system is really slow and every page takes 3-5 minutes to update.

    Did you find this review helpful? Yes No

  76. I do not suggest

    • (1)
      Overall Rating

    I do not suggest them since their customer service is of poor quality. My time was squandered, and I would not advocate utilizing their services since they are unprofessional.

    Did you find this review helpful? Yes No

  77. Real pain

    • (1)
      Overall Rating

    Travel is no longer required in today’s world. Also, because of the numerous documents necessary, I do not recommend this agency for the travel process. It’s a real pain!

    Did you find this review helpful? Yes No

  78. Insanely expensive

    • (1)
      Overall Rating

    They don’t even have any reasonable rates. With this cost for the most basic flight bookings, they are insanely expensive. Try not to give them your payment otherwise you will spoil your journey. Keep your distance from them.

    Did you find this review helpful? Yes No

  79. No discounts on travel rates

    • (2)
      Overall Rating

    I was hoping for a discount on their travel rates, but they don’t have any. This isn’t anything I’m interested in. I’ll look for low-cost trip options.

    Did you find this review helpful? Yes No

  80. Irresponsible

    • (1)
      Overall Rating

    The website lacks information and security, it does not feel safe to use, I am not recommending this to anyone because of how irresponsible they are

    Did you find this review helpful? Yes No

  81. No answer

    • (1)
      Overall Rating

    They never answer the customers, I have messaged them multiple times wanting to book their package, they do not care about their customers, I do not recommend this

    Did you find this review helpful? Yes No

  82. Not practical for me

    • (3)
      Overall Rating

    There are numerous documentation procedures to follow. It’s not practical for me. The travel expenditures are also fairly costly.

    Did you find this review helpful? Yes No

  83. Low quality

    • (1)
      Overall Rating

    I do not recommend them, the company has very low-quality customer service. My time was wasted, I do not recommend using their service as they are not professional.

    Did you find this review helpful? Yes No

  84. Not doing the job right

    • (1)
      Overall Rating

    Employees that are both inept and boring. What is the point of sitting at that position if they do not want to execute their duties properly?

    Did you find this review helpful? Yes No

  85. Unprofessional customer service

    • (1)
      Overall Rating

    Customer service is unprofessional. Because this is a part of their profession, they should learn how to appropriately treat their clients.

    Did you find this review helpful? Yes No

  86. Slow to load website

    • (2)
      Overall Rating

    I was first drawn to their marketing name “Travel smart, Do better,” but I was disappointed when I tried to access their website and found it to be slow to load. It’s not at all clever!

    Did you find this review helpful? Yes No

  87. False promises

    • (1)
      Overall Rating

    I do not advocate utilizing dotravel’s service since they do not keep their commitments. They’re hard to get a hold of, and their workers are unapproachable. I would not use their services in the future.

    Did you find this review helpful? Yes No

  88. Bad manners

    • (1)
      Overall Rating

    Use these services at your own risk. You’ll only be disappointed by their bad manners.

    Did you find this review helpful? Yes No

  89. Keeps malfunctioning

    • (1)
      Overall Rating

    Over and over again, the website started to malfunction. It crashed the first time I tried to book a vacation, then it eventually opened properly, but it booked me on a completely another trip! I tried to return to the previous page or cancel, but nothing happened.

    Did you find this review helpful? Yes No

  90. Do not endorse this

    • (1)
      Overall Rating

    This is a scam, they are not true to their word, did not help me with my bookings, and refused to return my money, they asked me to contact the airlines, super irresponsible, I do not endorse this service

    Did you find this review helpful? Yes No

  91. Have not returned my calls or emails

    • (1)
      Overall Rating

    I’ve called dotravel several times and they haven’t returned my calls or emails. I’m not sure what their issue is.

    Did you find this review helpful? Yes No

  92. Never hire them again

    • (2)
      Overall Rating

    It was the worst decision I’d ever made to book a tour with dotravel. I will never hire them again due to the rude and unprofessional CSR.

    Did you find this review helpful? Yes No

  93. Slow to respond to my emails

    • (1)
      Overall Rating

    My emails are being answered very slowly by them.

    Did you find this review helpful? Yes No

  94. Bad customer service

    • (1)
      Overall Rating

    This service is very bad, I do not recommend any to use it, they do not provide any information about the travel. I had a bad experience with them.

    Did you find this review helpful? Yes No

  95. Scam

    • (3)
      Overall Rating

    Doshopping is constantly offering services that they do not have. Scam

    Did you find this review helpful? Yes No

  96. Incompetance at its peak.

    • (1)
      Overall Rating

    Not the best travel experience. Very mediocre services provided for very high charges. The employees are very unprofessional and does not cater to the customer’s needs. Lacks proper functioning.

    Did you find this review helpful? Yes No

  97. Worst customer service

    • (1)
      Overall Rating

    The staff are very rude and unaccommodating, they refused to book the flight on a day that worked for me and instead did as they please, I do not recommend them, worst services ever!

    Did you find this review helpful? Yes No

  98. Flight is always cancelled

    • (1)
      Overall Rating

    I purchased tickets, but my flight is always canceled due to the current situation. So, I emailed Customer Support and requested a refund. They advised me to wait, but I have yet to receive my refund!!

    Did you find this review helpful? Yes No

  99. So disappointed

    • (1)
      Overall Rating

    Their service is so bad, they did not provide any information relating to my flight and asked me to contact the airlines, there was no need for me to pay them then for their useless service, utter trash

    Did you find this review helpful? Yes No

  100. Immoral manner of speaking!

    • (2)
      Overall Rating

    This is so unprofessional! This is a really immoral manner of speaking. You don’t expect everyone to be aware of everything you’re aware of. Please raise your customer service standards.

    Did you find this review helpful? Yes No

  101. Fraudulent

    • (1)
      Overall Rating

    They are fraudulent, they took my money and did not book a flight and lied to me saying it was cancelled, and even refused the refund and stopped attending my calls. I was very disappointed

    Did you find this review helpful? Yes No

  102. So unprofessional

    • (3)
      Overall Rating

    Our charter flight tickets were cheated and sold directly to other people’s tickets. This is not a professional attitude.

    Did you find this review helpful? Yes No

  103. Huge fee!!!

    • (1)
      Overall Rating

    Very terrible, and I was charged an astronomically high fee for the same flight I had booked via this agency! Do not use their service because they are con artists!

    Did you find this review helpful? Yes No

  104. Careless

    • (1)
      Overall Rating

    I can’t believe how careless these people are, I couldn’t finish my booking and i asked them to further assist me on it, and they just refused to provide service to a paying customer

    Did you find this review helpful? Yes No

  105. Lazy and incompetent customer care

    • (1)
      Overall Rating

    I received an email saying my flight was cancelled, and when I asked them for a refund they asked me to connect to the airlines, why do I have to do it by myself if I used their service to book the tickets, how does that even work, so lazy and incompetent

    Did you find this review helpful? Yes No

  106. Bad customer service

    • (1)
      Overall Rating

    This is the worst decision I have taken. I put my time and effort into this company hoping they would give me a memorable experience, but it turned out the worst one. Turns out not only do they have the worst service but even worse customer service.

    Did you find this review helpful? Yes No

  107. Horrible experience!

    • (1)
      Overall Rating

    When contacting for information, the customer service was really nasty. I’m never going to utilize this tourism agency again!

    Did you find this review helpful? Yes No

  108. They are scamming you for money

    • (2)
      Overall Rating

    The prices are not very affordable but it would have been worth it say the services were good, but the services were the absolute worst, they did not provide me with any information about my travel and just took my money and told me to contact someone else, They are just scammers

    Did you find this review helpful? Yes No

  109. No followup

    • (1)
      Overall Rating

    They do not know how to treat their customers, there was no response from their side after the payment was completed, and i had to contact them to collect details, very rude. I would suggest they have a separate line for customers to call about followup

    Did you find this review helpful? Yes No

  110. Disrespectful personnel

    • (3)
      Overall Rating

    When I called the main office to inquire about the baggage allowance, the man simply hung up the phone. When I called them again, the operator sent me to the location where I purchased the ticket. He stated that the baggage allowance could not be obtained from the main office. The personnel is disrespectful, and proper customer service training is required.

    Did you find this review helpful? Yes No

  111. No followup

    • (1)
      Overall Rating

    There is no follow up from them, they did not give me any details relating to the flight and the baggage allowance, they are so irresponsible and when i called they never responded.

    Did you find this review helpful? Yes No

  112. Time wasted with them

    • (1)
      Overall Rating

    They are just trying to scam everyone, they are after the money and refuse to provide services afterwards, it is very disappointing

    Did you find this review helpful? Yes No

  113. Obnoxious!!!

    • (1)
      Overall Rating

    I am completely dissatisfied with the service’s lack of compassion. The team was obnoxious and insane!! They didn’t care to include me in the decision-making process and then dismissed me!!

    Did you find this review helpful? Yes No

  114. Unprofessional and Disrespectful

    • (1)
      Overall Rating

    The worst experience I have ever had. wasted my money! Totally unprofessional staff trying to get my money back it’s been almost 3 months. Don’t use their service ever.

    Did you find this review helpful? Yes No

  115. Complicated and hard to trust

    • (1)
      Overall Rating

    A very complicated website to use. The interface isn’t user-friendly and it is very time-consuming to get through. I would not recommend you to use these services at all.

    Did you find this review helpful? Yes No

  116. pricey and unworthy

    • (1)
      Overall Rating

    Their prices are so high and not worth it for the service they give, it is possible to reduce prices and still provide good quality service but somehow they do not provide those.

    Did you find this review helpful? Yes No

  117. Bad experience

    • (1)
      Overall Rating

    The manager i had contacted was very rude and unaccommodating, i was not happy with their services, so disrespectful

    Did you find this review helpful? Yes No

  118. Very uncooperative!

    • (1)
      Overall Rating

    Do travel is very uncooperative. Bad service to the consumer.

    Did you find this review helpful? Yes No

  119. Uninviting and rude

    • (1)
      Overall Rating

    The customer service is rude and uninviting, I would suggest them to change their management styles to attract more customers and encourage staff to be more friendly and cooperating

    Did you find this review helpful? Yes No

  120. Very Disappointed

    • (1)
      Overall Rating

    My booking has totally disappeared off the website/app , I’ve re entered the details, but it says booking cant be found.

    Did you find this review helpful? Yes No

  121. Fake services

    • (2)
      Overall Rating

    This is a scam business, do not fall for it, they do not provide any form of service and are looking to take your money, it is useless.

    Did you find this review helpful? Yes No

  122. Bad experience

    • (1)
      Overall Rating

    The experience was not good, there were many inconveniences and the communication was so bad, i do not recommend dotravel.

    Did you find this review helpful? Yes No

  123. Not user friendly

    • (2)
      Overall Rating

    Finding the information is never easy and entering their latest competition even though shared did not register. I would like it to be more user friendly for us not used to booking online.

    Did you find this review helpful? Yes No

  124. Costly!

    • (3)
      Overall Rating

    The prices are rather costly. We were startled at our expenses. There were hidden costs. Not advised

    Did you find this review helpful? Yes No

  125. Fake

    • (1)
      Overall Rating

    They are a fake people, after your booking they will not respond & they will not gonna refund your money. Fraud Company don’t trust at all.

    Did you find this review helpful? Yes No

  126. can't plan

    • (2)
      Overall Rating

    Doesn’t flow through properly, can’t plan in advance. Not able to add location, it’s not moving forward showing searching only.

    Did you find this review helpful? Yes No

  127. Sloppy customer service!

    • (1)
      Overall Rating

    It is awful that customer service is too sloppy for customers. You answer slowly. Nobody will suggest this.

    Did you find this review helpful? Yes No

  128. waste of time

    • (2)
      Overall Rating

    Poor customer interface !! fake deals/prices, forwards you to other websites for prices/booking and the prices are not what is advertised on this website. waste of time.

    Did you find this review helpful? Yes No

  129. Nothing loads

    • (2)
      Overall Rating

    Website is slow. Nothing loads. Keeps saying network too slow. I have full services and everything else on my phone works fine.

    Did you find this review helpful? Yes No

  130. Deceiving service!!

    • (2)
      Overall Rating

    Dotravel seemed to be providing very good prices on their travel plans but what they don’t tell you are all the hidden charges. The prices drastically went way over budget. The employees did not take responsibility and kept making excuses.

    Did you find this review helpful? Yes No

  131. Bad interface

    • (2)
      Overall Rating

    I liked the website. But interface sucks, delayed responses. It takes hell lot of time

    Did you find this review helpful? Yes No

  132. stupid website

    • (1)
      Overall Rating

    Not a good website. 1st time to use it. Ive process the payment and it says successful an hour after, it notified that my booking has been cancelled without an explanation.

    Did you find this review helpful? Yes No

  133. Lack of experience!

    • (2)
      Overall Rating

    Very deceived by their lack of experience and customer service. At least they should bother alerting me if some plan is changed on the route. 

    Did you find this review helpful? Yes No

  134. Error

    • (2)
      Overall Rating

    Error saving user. Comes when you want to save your settings. This bug is there from a very long time.. why not fixing it..

    Did you find this review helpful? Yes No

  135. Payment Issues

    • (2)
      Overall Rating

    Bad !!! Payment gateway only credit card, debit card always trouble ! And no another payment gateway !

    Did you find this review helpful? Yes No

  136. Lack of information

    • (1)
      Overall Rating

    They did not provide me with the full information, refused to listen to my concerns, very poor service quality, so disappointed

    Did you find this review helpful? Yes No

  137. simply useless

    • (2)
      Overall Rating

    Just a simply useless website. I’m attempting to plan a route from one place to another and it asks me to do everything for it. If I knew everything in between to points then why would I need to plan it?

    Did you find this review helpful? Yes No

  138. not updated software

    • (2)
      Overall Rating

    The website is very hard to navigate through and is so complicated to do my bookings there, i tried multiple times for it to get declined always.

    Did you find this review helpful? Yes No

  139. Very unqualified staff!!

    • (2)
      Overall Rating

    Very unqualified and boring staff. The staff doesn’t want to do your work correctly and they don’t want to do it properly.

    Did you find this review helpful? Yes No

  140. Bad experience

    • (1)
      Overall Rating

    Very lazy and unprofessional, I am not satisfied with their services, it is very expensive and not worthy to use.

    Did you find this review helpful? Yes No

  141. Tired of trying

    • (2)
      Overall Rating

    Spent a couple days using this website, so I could get good pricing and able to add info about my child having disabilities but gave up bc I was tired of trying to get what they said I would and didn’t. Don’t recommend!!

    Did you find this review helpful? Yes No

  142. Poor service!!

    • (1)
      Overall Rating

    The tour bus was not on time in the tour, had to wait for so long and had to call them several times no response.

    Did you find this review helpful? Yes No

  143. No response

    • (2)
      Overall Rating

    They are overpriced and do not respond properly when asked about the services provided, i do not recommend it.

    Did you find this review helpful? Yes No

  144. SHabby and unorganized system

    • (2)
      Overall Rating

    The system is shabby and hard to use, you cannot easily make changes instead will have to do everything from the start again, it is not worth the efforts.

    Did you find this review helpful? Yes No

  145. High prices

    • (2)
      Overall Rating

    Not enough activities are covered in their list and all the main sights are not even available, how do they expect us to pay full price for this.

    Did you find this review helpful? Yes No

  146. Could not find services list

    • (1)
      Overall Rating

    I couldn’t find the packages of services they provide, it was pretty expensive, but that doesnt matter if the services are listed in the right way for me to choose easily, it is just a scam.

    Did you find this review helpful? Yes No

  147. Reply
    Filiberto Contreras June 11, 2021 at 4:17 PM

    Don't get trap in this site

    • (1)
      Overall Rating

    They will show you cheap option on site once you book they will call you pay the difference so either you cancel or pay the difference .if you ask them cancel the ticket they will tell you within one month money will back.

    Did you find this review helpful? Yes No

  148. Horrible customer service

    • (1)
      Overall Rating

    They have horrible customer service. They have no way of talking to their clients when you want information. I will not suggest them

    Did you find this review helpful? Yes No

  149. No customer satisfaction

    • (1)
      Overall Rating

    They seem new to the business and do not know how to handle customers in terms of knowing and understanding needs to fulfilling them.

    Did you find this review helpful? Yes No

  150. Be smarter and steer clear!

    • (1)
      Overall Rating

    This travel website does not have a package page. The pricing is not constant. The price list changes significantly each time I visit. Employees are really unwilling to even respond to your questions.

    Did you find this review helpful? Yes No

  151. Bad customer service

    • (1)
      Overall Rating

    They have bad customer service. They have no manners when talking to the consumer. I won’t advocate their services for any trip purpose.

    Did you find this review helpful? Yes No

  152. Lack of compassion

    • (2)
      Overall Rating

    I hate how they have no compassion for the job they do, they lack service quality and are rude to customers

    Did you find this review helpful? Yes No

  153. Useless websites

    • (1)
      Overall Rating

    Terrible app, I lost 500$ because they booked the wrong place. It is very useless .

    Did you find this review helpful? Yes No

  154. Incredibly foolish

    • (1)
      Overall Rating

    The website might look all polished!!! It was incredibly foolish of me to book a destination through this website.

    Did you find this review helpful? Yes No

  155. Incredibly foolish

    • (1)
      Overall Rating

    The website might look all polished and shiny, but it is not to be used in any way to plan. It was incredibly foolish of me to book a destination through this website.

    Did you find this review helpful? Yes No

  156. Irresponsible

    • (1)
      Overall Rating

    They were hard to keep in touch with, I didn’t get full information based on the booking details, they only talked about the prices and asked me to choose based on that. Very irresponsible.

    Did you find this review helpful? Yes No

  157. Harder to locate

    • (1)
      Overall Rating

    Harder to locate venues and navigate to leave a review. I want to find info quickly. This one is not user friendly. Only shows previous searches.

    Did you find this review helpful? Yes No

  158. Disaster Websites

    • (1)
      Overall Rating

    Don’t rely on this website, if it’s the only place where you have all your reservation information! Maintenance it’s not scheduled.. not notified to users, so you just end up not being able to access your information when you need it. seriously disappointed and Disaster .

    Did you find this review helpful? Yes No

  159. High priced!!

    • (1)
      Overall Rating

    Documentation and processing takes a really long time. Its hard to even get in contact with them. They were also really overpriced!

    Did you find this review helpful? Yes No

  160. Worthless website

    • (1)
      Overall Rating

    Worthless website for hotels. No prices displayed on the map. Have to open every pin. Can’t sort results by price or filter for price.

    Did you find this review helpful? Yes No

  161. Time consuming

    • (2)
      Overall Rating

    Their reservation option isn’t user-friendly. It gets stuck and makes you frustrated again. It took me three hours to buy my ticket, as I couldn’t leave halfway through the process. This is a time-consuming option that is not recommended.

    Did you find this review helpful? Yes No

  162. No refund

    • (2)
      Overall Rating

    Do not trust this travel website, it is fraud and they cancelled my flight without even giving me a refund. I wasn’t even informed about anything.

    Did you find this review helpful? Yes No

  163. No support from customer service

    • (1)
      Overall Rating

    HORRIBLE….I Clicked on one hotel to book and was booked at another in a different location. Was told I would get a refund or be able to change my reservation…No support from customer service ..They didn’t respond..

    Did you find this review helpful? Yes No

  164. They wont respond

    • (1)
      Overall Rating

    Absolutely busted system. I need to change the date and they keep emailing the property which obviously doesn’t ever get a reply..so I have to contact customer service, and when I contact customer service.. They wont respond..

    Did you find this review helpful? Yes No

  165. Bad experience

    • (2)
      Overall Rating

    They lack credibility in their services, it is not convenient to book online because of the payment methods. They should be more accomodating and have several options to choose from for those who would need them.

    Did you find this review helpful? Yes No

  166. Frustrated!!!!

    • (1)
      Overall Rating

    It bothered me to speak to their tour agent, it was so unpleasant and they were not even adequately answering my questions. I was really frustrated!

    Did you find this review helpful? Yes No

  167. Absolutely useless

    • (1)
      Overall Rating

    Absolutely useless …Won’t open, but my phone will occasionally pop up with a “Dotravel not working” notification…

    Did you find this review helpful? Yes No

  168. Not trustworthy

    • (1)
      Overall Rating

    The prices are not consistent, they are very pricey and they do not give the full information, i do not trust them

    Did you find this review helpful? Yes No

  169. Not helpful at all

    • (1)
      Overall Rating

    I am not sure what happened with this websites but it is no longer helpful for planning trips or saving restaurants or activities that you want to do on your trip. It appears focused on booking your hotel only. Not helpful at all.

    Did you find this review helpful? Yes No

  170. Website is always down!

    • (1)
      Overall Rating

    The website is always down and the customer service is super bad, they are unaccommodating and rude, and not ready to help you with anything.

    Did you find this review helpful? Yes No

  171. Terribly high priced.

    • (1)
      Overall Rating

    After charging an unusual amount they conduct really terrible encounters. Dealing with the company’s personnel and tour guides proves to be a challenge in and of itself!!

    Did you find this review helpful? Yes No

  172. Its a scam

    • (2)
      Overall Rating

    Please avoid using their services if you are looking for a peaceful journey. I knew them from an online ad and then discovered that it’s only a scam and that it’s worth no money.

    Did you find this review helpful? Yes No

  173. ' Bad experience '

    • (1)
      Overall Rating

    We had extremely poor and bad experience in booking via Dotravel.com…Unable to create account with “password 8- .. characters ” ; mixed special characters? Mixed case? Nothing works Facebook login also fails..

    Did you find this review helpful? Yes No

  174. big story tellers

    • (1)
      Overall Rating

    worst experience ever had…14mon passed yet no refund no particular contact number no they are playing with customers…they are big story tellers…please blast such worst company..

    Did you find this review helpful? Yes No

  175. not accomodating

    • (1)
      Overall Rating

    Ive been trying to reach them for a week, they are not accomodating, just rude and they ignore you and do not try to help you whatsoever.

    Did you find this review helpful? Yes No

  176. STAY AWAY FROM BOOKING

    • (1)
      Overall Rating

    It is impossible to resolve problems with this agency. Communication is virtually impossible. They do NOT have a customer service center that works with telephone or email.

    Did you find this review helpful? Yes No

  177. Tons of frauds

    • (1)
      Overall Rating

    This website has tons of frauds posing as agents scamming users and then will stop responding to your calls and messages. No support will be either provided by dotravel…

    Did you find this review helpful? Yes No

  178. Dotravel scams you

    • (1)
      Overall Rating

    Can’t get in touch with a customer representative to ask one simple question. Unless you have an itinerary, Dotravel doesn’t want to talk to you. It will not allow me to use my reward points. And yes I use the PAY NOW button, it reverted back to the regular price. My phone’s battery went dead waiting on a representative. Loosing this customer as well as passing word of mouth that Dotravel scams you!!!

    Did you find this review helpful? Yes No

  179. horrible

    • (1)
      Overall Rating

    Horrible payment experience. This websites kicks customer out when applying voucher, then doesn’t allow deleting of unusable booking and customer if forced to wait until the booking disappears. Waste of time….

    Did you find this review helpful? Yes No

  180. Poor customer service

    • (1)
      Overall Rating

    Poor customer service… Basically, you can’t reach out to anyone who can help you. It has been over a week and frustrating experience, not being able to reach customer service at all.

    Did you find this review helpful? Yes No

  181. Rude

    • (2)
      Overall Rating

    They are rude and unaccommodating, was not happy with the service.

    Did you find this review helpful? Yes No

  182. Need better employees!

    • (1)
      Overall Rating

    Conduct very poor experiences after charging an exceptional amount . Dealing with the kind of employees and tour guides the firm offers which proves to be a hurdle in itself!!

    Did you find this review helpful? Yes No

  183. Decieved!

    • (2)
      Overall Rating

    Deceived by their lack of technical expertise and customer handling. They don’t even answer my calls!!!

    Did you find this review helpful? Yes No

  184. Bad experience

    • (1)
      Overall Rating

    Lack of credibility in tourist programms, do not trust. They are just after your money.

    Did you find this review helpful? Yes No

  185. Time waste

    • (1)
      Overall Rating

    I am extremely upset …websites are very slow cannot book anything ..I contacted the support team also …no support …waste of Time!

    Did you find this review helpful? Yes No

  186. poor

    • (1)
      Overall Rating

    It is very useless… This app only promote certain website and doesn’t show lowest prices, misleading.

    Did you find this review helpful? Yes No

  187. Terrible app

    • (1)
      Overall Rating

    Terrible app!!! This is the worst 😫 experience I’ve had since they started not being able to talk to customer service live, it is very difficult to get though.

    Did you find this review helpful? Yes No

  188. Inconsistent and unprofessional

    • (1)
      Overall Rating

    This travel website lacks a comprehensive package page. Price is not consistent, and each time I visit, I see a significant change in the price list. Employees are hesitant to answer your queries let alone to hold a proper conversation. A lot of better options available than this one.

    Did you find this review helpful? Yes No

  189. disappointed

    • (1)
      Overall Rating

    The app worked for only 3 min .. I didn’t even reach checking out. The app doesn’t work at all so disappointed

    Did you find this review helpful? Yes No

  190. Improve client support

    • (1)
      Overall Rating

    The way they speak is very immoral. Enhance your client support, please.

    Did you find this review helpful? Yes No

  191. Clients are ignored

    • (1)
      Overall Rating

    Customer service is atrocious. In order to receive a reimbursement, we are made to wait for months and receive responses that is unrelated to your complaint. Customer service doesn’t comprehend our issues completely. Mail support is likewise non existent. Would recommend to stay away from their trap.

    Did you find this review helpful? Yes No

  192. No refund!

    • (2)
      Overall Rating

    I purchased tickets, but because of Covid, my flight is still canceled. So, I emailed them for help with my refund They just told me to wait and I still have not received any news after 6 days

    Did you find this review helpful? Yes No

  193. horrible experience

    • (1)
      Overall Rating

    Worst experience never buy ticket through this app. If you want to waste your time and get stressed, then book a plane ticket with this horrible company. They will treat you like trash.

    Did you find this review helpful? Yes No

  194. Disaster

    • (1)
      Overall Rating

    This has been a disaster. I several crashes during booking and when it finally processed it had the wrong dates, it took 3 hours to reach someone at DoTravel just to be told the hotel no longer had rooms and there was they nothing they could do. Slept in car, called almost every day since and get told a manager will call back and no call back. It’s been over a week now and have still been unable to speak to anybody In management or resolve issue. Very unhappy

    Did you find this review helpful? Yes No

  195. Rude and unprofessional

    • (1)
      Overall Rating

    A diverse range of con artists is what they are. the employee was so uninterested to answer my queries. They keep shifting the itinerary without running it by you. Also the hidden charges were a big surprise. Totally not worth it.

    Did you find this review helpful? Yes No

  196. Not recommending

    • (1)
      Overall Rating

    They aren’t providing us with any proper information and the tour guide sounded soo rude, didn’t even feel like talking to him. I don’t know whom to contact.

    Did you find this review helpful? Yes No

  197. worst websites

    • (1)
      Overall Rating

    Buggy Websites and app. This has been a disaster. I several crashes during booking and when it finally processed it had the wrong dates. what a terrible service, first of all they say get more points. But they won’t let you buy anything from the app.

    Did you find this review helpful? Yes No

  198. worst websites

    • (1)
      Overall Rating

    Buggy Websites and app. This has been a disaster. I several crashes during booking and when it finally processed it had the wrong dates. what a terrible service, first of all they say get more points. But they won’t let you buy anything from the app

    Did you find this review helpful? Yes No

  199. worst service

    • (1)
      Overall Rating

    This is a very bad websites for travelers. SCAM!!!! the screen Flickers and the app closes automatically, letters also smudge while scrolling.

    Did you find this review helpful? Yes No

  200. Rude employees

    • (1)
      Overall Rating

    I called the headquarters to find out how many luggage allowances and the man kept the phone. The guy told me to call again after I had bought the ticket. When I called them again he said they were unable to include the main office baggage allowance. The employees are rude.

    Did you find this review helpful? Yes No

  201. Worst experience

    • (1)
      Overall Rating

    Worst experience never buy ticket through this app. I made reservations online and the transaction didn’t go through. Shortly after, one of the agents called me and offered to assist me make the payment online. I requested for the summary of the schedule and it didn’t tally with what I had online. In less than 1 minute, after the transaction I asked for rectification (which was declined) Finally I paid $150 USD to reschedule the flight. Hopefully this is my first and last time to use this service. Very disappointed. Beware.

    Did you find this review helpful? Yes No

  202. bad

    • (1)
      Overall Rating

    There is an issue with validating OTP via mail. Type username. Type email It will take to you OTP screen. Check mail you get OTP. try to type in OTP screen. Expected : It should allow to type OTP in combination of small letters and capital letters. Actual : it’s not allowing to use capital letter, thought there are some capital letters in OTP. Fix: Either don’t send Capital letter in OTP. or Wherever you validating OTP, make it case insensitive.

    Did you find this review helpful? Yes No

  203. Dull employees

    • (1)
      Overall Rating

    Extremely incompetent and dull employees. They dont want to do their jobs properly then what is the use of sitting in that post.

    Did you find this review helpful? Yes No

  204. Very bad service

    • (1)
      Overall Rating

    Pathetic user experience, their website is a crap and worst customer service I have witnessed. Not reliable at all.

    Did you find this review helpful? Yes No

  205. Waste of time!!!

    • (1)
      Overall Rating

    Quite deceived by their lack of expertise and customer treatment. Atleast bother to tell me if the itinerary changes a certain schedule. Respond when I am calling at least!!!

    Did you find this review helpful? Yes No

  206. Poor

    • (1)
      Overall Rating

    Do not use this travel website . They are a fraud. I booked a flight which they claimed as refundable if canceled. But when i canceled it, they gave no refund and their customer support is also not helping .

    Did you find this review helpful? Yes No

  207. No response

    • (1)
      Overall Rating

    Very worst customer service. They say to avail flexifly option to buy . But for refund we have to run behind them.. after 1 month a reply will come which doesn’t related to your compliant. I assume support didnt read and understand our complaints properly… no customer care number to contact them in instant . Mail support also worst. no response

    Did you find this review helpful? Yes No

  208. Very high prices

    • (1)
      Overall Rating

    The ticket rates are extremely high and when I compared them with other sites and travel agencies, it is was too expensive. You can definitely get better prices

    Did you find this review helpful? Yes No

  209. Bad tour guide

    • (1)
      Overall Rating

    I was on my honeymoon with my husband and we were instructed to be in the hotel lobby by 9am. We were exactly on time but the tour guide reached at 11am and he didn’t even bother to give us a reason. He talked the bare minimum throughout the tour and would only speak to us if we asked him something. His answers were usually just one worded. Such a horrible experience!

    Did you find this review helpful? Yes No

  210. Not stable price

    • (1)
      Overall Rating

    This travel website doesn’t have a proper listing of packages. Price is also not stable daddy and every time i visit i could see lot of difference in price listing.

    Did you find this review helpful? Yes No

  211. Not a good travel agency

    • (1)
      Overall Rating

    I made a booking for a travel to germany. At first everything was assisted by the service team later to then when i wanted to make modification on booking there was no assistance and it was complete disappointment for me.

    Did you find this review helpful? Yes No

  212. Ill Mannered Tour Agent

    • (1)
      Overall Rating

    Tour agent don’t have manners that how to deal the with the tourists, before getting booking with them, I want the proper information about the tour but when I asked so many questions about the destinations he said you will get to know at the time of itinerary.

    Did you find this review helpful? Yes No

  213. Skip few location

    • (3)
      Overall Rating

    I have made a booking with them for tour to Italy, as they mention at the time of booking that they will offer visit to 8 famous cities but they restricted their visit to 6 and said that they have the issue of accommodation, which is really not nice, they have to manage this before time.

    Did you find this review helpful? Yes No

  214. Not recommend

    • (1)
      Overall Rating

    I booked for a trip and there was no cancellation remarks while booking. I wanted to make cancellation of the booking and i thought it’s refundable with little cancellation fee. But they took 100% cancellation and when i contacted them there was no proper response.

    Did you find this review helpful? Yes No

  215. Fraud!

    • (2)
      Overall Rating

    I have booked tickets online through the website, my amount was deducted from my account when the tour days near I made a call to them, they didn’t call me, so when I called them they said we didn’t receive any booking from your side. I even forward them a confirmation message still they refused.

    Did you find this review helpful? Yes No

  216. Not prefer them

    • (2)
      Overall Rating

    I have contacted them to book the trip with my family, but the agent said we only take two persons per booking, not allowed more than two, I said I will pay you extra but he refused.

    Did you find this review helpful? Yes No

  217. Fake activities

    • (1)
      Overall Rating

    This platform offers fake activities in order to attract people for booking. I contacted one of the companies that have the activity, as DoTravel claim on their website. The representative said that there’s no such activity at their place!

    Did you find this review helpful? Yes No

  218. Waste

    • (1)
      Overall Rating

    I planned for a trip to Germany by booking through this website. They didn’t provide me any discounts they just claimed to give me discount so that’s the reason i made a booking but it was a waste to book through this website rather you can book directly.

    Did you find this review helpful? Yes No

  219. Nothing to discover!

    • (1)
      Overall Rating

    Discover better with them? NO! They don’t offer any places to discover. They’re offering traditional places in the countries provided on their website. Nothing new and nothing to discover.

    Did you find this review helpful? Yes No

  220. Rude Tour Agent

    • (2)
      Overall Rating

    I had tried to contact them for their upcoming trip, but it makes me upset when I talked to their tour agent, he was so rude not properly answering my queries. That was annoying.

    Did you find this review helpful? Yes No

  221. Not good

    • (1)
      Overall Rating

    I made a flight booking pacakge to them for a tour to Europe. Later i wanted to cancel the tour since i had a different plan. They promised me for full amount refund before 72hrs of travel. But once i wanted to cancel they said cancellation charge has 50% penalty.Highly disappointed with there bad service.

    Did you find this review helpful? Yes No

  222. Prices are Up

    • (2)
      Overall Rating

    Their prices are relatively higher than other tourist agencies, I check the prices of the same destinations offered by other agencies and I feel the difference of 40% between their rates! not worth it to spend that much amount on one trip!

    Did you find this review helpful? Yes No

  223. Ill mannered

    • (2)
      Overall Rating

    They have poor customer service ever, they don’t have manners how to talk to their customers when they ask for some information, I will not recommend their services for any travel purpose.

    Did you find this review helpful? Yes No

  224. Not Worth it

    • (3)
      Overall Rating

    I and my friend both had traveled together with this company, the journey was okay, but the hotel in which we stayed was not nice, we paid for a five-star hotel room and they provide us some random room there was no proper ventilation, AC was not working and they didn’t provide us any alternate for this! Not Recommended!

    Did you find this review helpful? Yes No

  225. Unhelpful traveling team

    • (1)
      Overall Rating

    I am so disappointed with this company as I tried to book a trip for my next vacation on their website, but there was a technical issue. I contacted their team, but they didn’t show any care! I was wondering how careless they’re.

    Did you find this review helpful? Yes No

  226. Extremely high prices

    • (2)
      Overall Rating

    When I searched for some activities in Dubai as this is my next destination on my vacation. I found that their prices are really higher than the institution of the activity itself!! I don’t know why they’re making their prices so high like this. Disappointing experience.

    Did you find this review helpful? Yes No

  227. Hard to Reach them

    • (2)
      Overall Rating

    There is no proper information given on the website, even the contact number they provided for queries are not working. It is difficult to reach them either by visiting the website or by calling them.

    Did you find this review helpful? Yes No

  228. Pissed off

    • (1)
      Overall Rating

    Their booking option is not user-friendly, they’re stuck again and again and makes you frustrated and it took two hours to my ticket online, as I ready half done so can’t leave in the between. Not recommended it is a seriously time-consuming option.

    Did you find this review helpful? Yes No

  229. Inconvenient

    • (2)
      Overall Rating

    They just linger on your documentation process and make you frustrated and their prices are not even affordable. Try to find a better option. Thumbs Down.

    Did you find this review helpful? Yes No

  230. Poor coverage

    • (1)
      Overall Rating

    Not all the attractions and activities are covered. I found out a better application with better prices and the other one included more than 100 extra attraction and activity which were not covered by DoTravel.

    Did you find this review helpful? Yes No

  231. E-Ticket Issue

    • (2)
      Overall Rating

    There was an issue with the E-ticket received in the mail. I tried to contact the service team. They replied that it will be solved in few minutes however, I wasted more than 4 hours that day!

    Did you find this review helpful? Yes No

  232. Highly priced attractions

    • (1)
      Overall Rating

    I compared prices of the website vs the the attraction pricing list and found out that it was a way higher than I imagined. I paid more than 100 USD extra that I would have saved. Not recommended!!

    Did you find this review helpful? Yes No

  233. Expensive

    • (1)
      Overall Rating

    They do not have affordable prices at all. They are extremely expensive with their pricing for the most basic travel needs. Please do not give them your money and ruin your journey for yourselves. Stay away from them

    Did you find this review helpful? Yes No

  234. Scamming the tourist

    • (1)
      Overall Rating

    I booked a tickets from them and i didn’t receive any acknowledgement for 5 days. After making a call to their customer care i received a proper response after 5 days and got my tickets booked.

    Did you find this review helpful? Yes No

  235. Disappointed

    • (1)
      Overall Rating

    If you are really looking for a calm travel option, do not use do travel website . They are just going to waste your time and delay your journey so much more . They will not fulfill their promises . Please stay away from them Do not recommend it.

    Did you find this review helpful? Yes No

  236. Disappointed

    • (1)
      Overall Rating

    If you aere looking to travel with any peace of mind then please avoid using any of their offers and services . Got to know them through an online ad and then realized it’s just a scam and not worth the money at all . Do not recommend.

    Did you find this review helpful? Yes No

  237. Useless

    • (1)
      Overall Rating

    A very complicated website to even try to use . The interface isn’t user friendly and it is very time-consuming o get through them for what you need . I would not recommend you to use these services at all. 1 Star .

    Did you find this review helpful? Yes No

  238. Disappointed

    • (1)
      Overall Rating

    I struggled to purchase a ticket with do travel and I could have done it much easier without an agency like them . The prices are very high as well and you could find affordable options elsewhere and not waste your money on this .

    Did you find this review helpful? Yes No

  239. Disappointed

    • (1)
      Overall Rating

    It was very hard to get hold of them to get more details reagrding a booking . Do not advise to use this if you are looking for an easy option .

    Did you find this review helpful? Yes No

  240. Very Inconvenient!

    • (1)
      Overall Rating

    This is not easy to book online. It has a lot of information to fill up. Very inconvenient especially to those who are old and not techie online. Thumbs down!

    Did you find this review helpful? Yes No

  241. Very Slow and Inconvenient

    • (1)
      Overall Rating

    This is not a convenient platform to book online. It’s my first time to used this platform since they offered a lower rate but I had a bad experienced with it, the system is very slow and every page takes 3-5 minutes to update.

    Did you find this review helpful? Yes No

  242. Very Hassle

    • (1)
      Overall Rating

    Nowadays travel is not necessary yet. And I do not recommend this agency for the travel process due to a lot of documents they required. Very hassle!

    Did you find this review helpful? Yes No

  243. Unhelpful and Unprofessional

    • (1)
      Overall Rating

    They have a poor and bad customer service. I asked about their travel rates and other staff but I was just told to just visit their site. It’s not professional at all, they should treat their customers well.

    Did you find this review helpful? Yes No

  244. High Rate

    • (1)
      Overall Rating

    I’ve been waiting for a promotion for their travel rates but they don’t offer one. I’m not interested with this. I will look for affordable travel rates.

    Did you find this review helpful? Yes No

  245. Not interested

    • (1)
      Overall Rating

    Nowadays it’s not advisable to travel yet. Besides their travel rates are high. Not interested!

    Did you find this review helpful? Yes No

  246. Expensive

    • (1)
      Overall Rating

    There are a lot of documentation process. It’s not convenient for me. The travel expenses are quite expensive as well.

    Did you find this review helpful? Yes No

  247. Unprofessional

    • (1)
      Overall Rating

    The customer support are unprofessional. They should learn how to handle their clients properly because this is part of their job.

    Did you find this review helpful? Yes No

  248. Unprofessional

    • (1)
      Overall Rating

    At first I was attracted by their campaign name “Travel smart, Do better” but I was disappointed when I tried to check their website it took so long to open it. It’s not smart at all!

    Did you find this review helpful? Yes No

  249. Poor

    • (1)
      Overall Rating

    I do not recommend using this service, they do not fulfill the promises they make. They are difficult to reach and their employees are not approachable. I would not use their service again.

    Did you find this review helpful? Yes No

  250. Not recommended

    • (1)
      Overall Rating

    I do not recommend them, the company has very low quality customer service. My time was wasted, I do not recommend using their service as they are not professional.

    Did you find this review helpful? Yes No

  251. Really bad service

    • (1)
      Overall Rating

    Dont use their service you’ll just disappoint for their very poor manners.

    Did you find this review helpful? Yes No

  252. Ignored calls

    • (1)
      Overall Rating

    Called them many times they’re not answering my calls even emails. I dont know what’s their problem.

    Did you find this review helpful? Yes No

  253. Never again

    • (1)
      Overall Rating

    Booking a tour in this agency is a bad move I’d ever made. Rude and unprofessional CSR will never booked them again.

    Did you find this review helpful? Yes No

  254. Slow

    • (1)
      Overall Rating

    Very slow to respond my emails

    Did you find this review helpful? Yes No

  255. Bad

    • (1)
      Overall Rating

    Treat their customers bad everytime i ask them the tours.

    Did you find this review helpful? Yes No

  256. Misleading

    • (1)
      Overall Rating

    They always offering services they don’t have. Scam

    Did you find this review helpful? Yes No

  257. Useless

    • (1)
      Overall Rating

    I bought tickets but my flight is always cancelled because of what’s happening now.. So, I email the Customer support and told them I want my refund, they then told me to wait but till now I dont get my refund!!

    Did you find this review helpful? Yes No

  258. Unethical

    • (1)
      Overall Rating

    So Unprofessional! very unethical way of talking. you don’t expect everyone to know everything you know. please improve your customer service.

    Did you find this review helpful? Yes No

  259. Cheaters

    • (1)
      Overall Rating

    Cheated and sold tickets of our charter flights directly to other people’s of their own .. Not professional behavior.

    Did you find this review helpful? Yes No

  260. Fraud

    • (1)
      Overall Rating

    Very bad and I was given very high price for the same flight I got from this agency! Do not use their service they are frauds!

    Did you find this review helpful? Yes No

  261. Lack of credibility

    • (1)
      Overall Rating

    I do not recommend it .. Lack of credibility in their tourist programs … they Just talk and receive the payment they just took my money.

    Did you find this review helpful? Yes No

  262. Rude service

    • (1)
      Overall Rating

    Very rude service when calling for information. will never use this tourism agency ever again!

    Did you find this review helpful? Yes No

  263. Rude customer service

    • (1)
      Overall Rating

    I called in the main office to check how many baggage allowance and the guy just hang-up the phone. When i call them again the guy told me to call where I bought the ticket. He said that they cannot provide the baggage allowance from the main office. The staff is rude and need to train a proper customer service.

    Did you find this review helpful? Yes No

  264. Extremely rude

    • (1)
      Overall Rating

    I am totally dissappointed in their lack of compassion in the service. The team was rude and crazy!! They did not bother including me in the decision making and then put me off!!

    Did you find this review helpful? Yes No

  265. Irresponsible and ineffiecient

    • (1)
      Overall Rating

    Very disappointing and they do not care about the customers at all. I was scammed and they do not answer my questions and they dont bother telling me the change of plans.

    Did you find this review helpful? Yes No

  266. Not wise

    • (1)
      Overall Rating

    Not wise to book in this agency they didnt bother to talk and uncooperative. Bad customer service.

    Did you find this review helpful? Yes No

  267. A bit pricey

    • (1)
      Overall Rating

    The prices are quite expensive. They were hidden charges we were shocked about our expense. Not recommended

    Did you find this review helpful? Yes No

  268. Bad customer service

    • (1)
      Overall Rating

    The customer service is bad they are too lazy to entertain the customers. They reply really slow. Not gonna recommend this to anyone.

    Did you find this review helpful? Yes No

  269. Bad service

    • (1)
      Overall Rating

    Very unprofessional and lazy staffs i try to inquire to them many times but I only get a very late response.

    Did you find this review helpful? Yes No

  270. time wasted with them

    • (1)
      Overall Rating

    Very disappointed by their lack of experience and their way of treating customers. Atleast bother telling me if a certain plan on the itnerary is changed. Atleast pick up my calls!

    Did you find this review helpful? Yes No

Leave a reply

User Review
  • Overall Rating
    Sending

TRUST.pro Reviews | Write a Review
Logo
Register New Account
Reset Password