DoTravel.com – Travel smart. Discover better.
DoTravel is made up of a team of passionate individuals from all walks of life and a mix of nationalities. We all have diverse beliefs, views, and dreams, but the one thing we share in common is our love of travel.
Summary
Name: DoTravel.com
Description: DoTravel is made up of a team of passionate individuals from all walks of life and a mix of nationalities. We all have diverse beliefs, views, and dreams, but the one thing we share in common is our love of travel.
Comments Rating
( reviews)
Overall
0.5
Visitor Reviews
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Not a good travel agency
I made a booking for a travel to germany. At first everything was assisted by the service team later to then when i wanted to make modification on booking there was no assistance and it was complete disappointment for me.
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Ill Mannered Tour Agent
Tour agent don’t have manners that how to deal the with the tourists, before getting booking with them, I want the proper information about the tour but when I asked so many questions about the destinations he said you will get to know at the time of itinerary.
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Skip few location
I have made a booking with them for tour to Italy, as they mention at the time of booking that they will offer visit to 8 famous cities but they restricted their visit to 6 and said that they have the issue of accommodation, which is really not nice, they have to manage this before time.
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Not recommend
I booked for a trip and there was no cancellation remarks while booking. I wanted to make cancellation of the booking and i thought it’s refundable with little cancellation fee. But they took 100% cancellation and when i contacted them there was no proper response.
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Fraud!
I have booked tickets online through the website, my amount was deducted from my account when the tour days near I made a call to them, they didn’t call me, so when I called them they said we didn’t receive any booking from your side. I even forward them a confirmation message still they refused.
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Not prefer them
I have contacted them to book the trip with my family, but the agent said we only take two persons per booking, not allowed more than two, I said I will pay you extra but he refused.
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Fake activities
This platform offers fake activities in order to attract people for booking. I contacted one of the companies that have the activity, as DoTravel claim on their website. The representative said that there’s no such activity at their place!
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Waste
I planned for a trip to Germany by booking through this website. They didn’t provide me any discounts they just claimed to give me discount so that’s the reason i made a booking but it was a waste to book through this website rather you can book directly.
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Nothing to discover!
Discover better with them? NO! They don’t offer any places to discover. They’re offering traditional places in the countries provided on their website. Nothing new and nothing to discover.
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Rude Tour Agent
I had tried to contact them for their upcoming trip, but it makes me upset when I talked to their tour agent, he was so rude not properly answering my queries. That was annoying.
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Not good
I made a flight booking pacakge to them for a tour to Europe. Later i wanted to cancel the tour since i had a different plan. They promised me for full amount refund before 72hrs of travel. But once i wanted to cancel they said cancellation charge has 50% penalty.Highly disappointed with there bad service.
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Prices are Up
Their prices are relatively higher than other tourist agencies, I check the prices of the same destinations offered by other agencies and I feel the difference of 40% between their rates! not worth it to spend that much amount on one trip!
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Ill mannered
They have poor customer service ever, they don’t have manners how to talk to their customers when they ask for some information, I will not recommend their services for any travel purpose.
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Not Worth it
I and my friend both had traveled together with this company, the journey was okay, but the hotel in which we stayed was not nice, we paid for a five-star hotel room and they provide us some random room there was no proper ventilation, AC was not working and they didn’t provide us any alternate for this! Not Recommended!
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Unhelpful traveling team
I am so disappointed with this company as I tried to book a trip for my next vacation on their website, but there was a technical issue. I contacted their team, but they didn’t show any care! I was wondering how careless they’re.
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Extremely high prices
When I searched for some activities in Dubai as this is my next destination on my vacation. I found that their prices are really higher than the institution of the activity itself!! I don’t know why they’re making their prices so high like this. Disappointing experience.
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Hard to Reach them
There is no proper information given on the website, even the contact number they provided for queries are not working. It is difficult to reach them either by visiting the website or by calling them.
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Pissed off
Their booking option is not user-friendly, they’re stuck again and again and makes you frustrated and it took two hours to my ticket online, as I ready half done so can’t leave in the between. Not recommended it is a seriously time-consuming option.
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Inconvenient
They just linger on your documentation process and make you frustrated and their prices are not even affordable. Try to find a better option. Thumbs Down.
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Poor coverage
Not all the attractions and activities are covered. I found out a better application with better prices and the other one included more than 100 extra attraction and activity which were not covered by DoTravel.
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E-Ticket Issue
There was an issue with the E-ticket received in the mail. I tried to contact the service team. They replied that it will be solved in few minutes however, I wasted more than 4 hours that day!
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Highly priced attractions
I compared prices of the website vs the the attraction pricing list and found out that it was a way higher than I imagined. I paid more than 100 USD extra that I would have saved. Not recommended!!
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Expensive
They do not have affordable prices at all. They are extremely expensive with their pricing for the most basic travel needs. Please do not give them your money and ruin your journey for yourselves. Stay away from them
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Scamming the tourist
I booked a tickets from them and i didn’t receive any acknowledgement for 5 days. After making a call to their customer care i received a proper response after 5 days and got my tickets booked.
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Disappointed
If you are really looking for a calm travel option, do not use do travel website . They are just going to waste your time and delay your journey so much more . They will not fulfill their promises . Please stay away from them Do not recommend it.
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Disappointed
If you aere looking to travel with any peace of mind then please avoid using any of their offers and services . Got to know them through an online ad and then realized it’s just a scam and not worth the money at all . Do not recommend.
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Useless
A very complicated website to even try to use . The interface isn’t user friendly and it is very time-consuming o get through them for what you need . I would not recommend you to use these services at all. 1 Star .
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Disappointed
I struggled to purchase a ticket with do travel and I could have done it much easier without an agency like them . The prices are very high as well and you could find affordable options elsewhere and not waste your money on this .
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Disappointed
It was very hard to get hold of them to get more details reagrding a booking . Do not advise to use this if you are looking for an easy option .
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Very Inconvenient!
This is not easy to book online. It has a lot of information to fill up. Very inconvenient especially to those who are old and not techie online. Thumbs down!
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Very Slow and Inconvenient
This is not a convenient platform to book online. It’s my first time to used this platform since they offered a lower rate but I had a bad experienced with it, the system is very slow and every page takes 3-5 minutes to update.
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Very Hassle
Nowadays travel is not necessary yet. And I do not recommend this agency for the travel process due to a lot of documents they required. Very hassle!
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Unhelpful and Unprofessional
They have a poor and bad customer service. I asked about their travel rates and other staff but I was just told to just visit their site. It’s not professional at all, they should treat their customers well.
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High Rate
I’ve been waiting for a promotion for their travel rates but they don’t offer one. I’m not interested with this. I will look for affordable travel rates.
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Not interested
Nowadays it’s not advisable to travel yet. Besides their travel rates are high. Not interested!
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Expensive
There are a lot of documentation process. It’s not convenient for me. The travel expenses are quite expensive as well.
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Unprofessional
The customer support are unprofessional. They should learn how to handle their clients properly because this is part of their job.
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Unprofessional
At first I was attracted by their campaign name “Travel smart, Do better” but I was disappointed when I tried to check their website it took so long to open it. It’s not smart at all!
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Poor
I do not recommend using this service, they do not fulfill the promises they make. They are difficult to reach and their employees are not approachable. I would not use their service again.
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Not recommended
I do not recommend them, the company has very low quality customer service. My time was wasted, I do not recommend using their service as they are not professional.
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Really bad service
Dont use their service you’ll just disappoint for their very poor manners.
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Ignored calls
Called them many times they’re not answering my calls even emails. I dont know what’s their problem.
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Never again
Booking a tour in this agency is a bad move I’d ever made. Rude and unprofessional CSR will never booked them again.
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Slow
Very slow to respond my emails
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Bad
Treat their customers bad everytime i ask them the tours.
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Misleading
They always offering services they don’t have. Scam
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Useless
I bought tickets but my flight is always cancelled because of what’s happening now.. So, I email the Customer support and told them I want my refund, they then told me to wait but till now I dont get my refund!!
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Unethical
So Unprofessional! very unethical way of talking. you don’t expect everyone to know everything you know. please improve your customer service.
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Cheaters
Cheated and sold tickets of our charter flights directly to other people’s of their own .. Not professional behavior.
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Fraud
Very bad and I was given very high price for the same flight I got from this agency! Do not use their service they are frauds!
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Lack of credibility
I do not recommend it .. Lack of credibility in their tourist programs … they Just talk and receive the payment they just took my money.
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Rude service
Very rude service when calling for information. will never use this tourism agency ever again!
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Rude customer service
I called in the main office to check how many baggage allowance and the guy just hang-up the phone. When i call them again the guy told me to call where I bought the ticket. He said that they cannot provide the baggage allowance from the main office. The staff is rude and need to train a proper customer service.
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Extremely rude
I am totally dissappointed in their lack of compassion in the service. The team was rude and crazy!! They did not bother including me in the decision making and then put me off!!
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Irresponsible and ineffiecient
Very disappointing and they do not care about the customers at all. I was scammed and they do not answer my questions and they dont bother telling me the change of plans.
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Not wise
Not wise to book in this agency they didnt bother to talk and uncooperative. Bad customer service.
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A bit pricey
The prices are quite expensive. They were hidden charges we were shocked about our expense. Not recommended
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Bad customer service
The customer service is bad they are too lazy to entertain the customers. They reply really slow. Not gonna recommend this to anyone.
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Bad service
Very unprofessional and lazy staffs i try to inquire to them many times but I only get a very late response.
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time wasted with them
Very disappointed by their lack of experience and their way of treating customers. Atleast bother telling me if a certain plan on the itnerary is changed. Atleast pick up my calls!
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