HansonCleaning.nl – Cleaning service

Cleaning, ironing and organizing

Summary

Name: HansonCleaning.nl

Description: Cleaning, ironing, and organizing

facebook.com/hansoncleaningnl

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Comments Rating 1.42 (86 reviews)
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86 Comments
  1. So irritated

    • (1)
      Overall Rating

    Their cleaning services are not as good as they claim. They sent someone to clean my house for one hour, which I had reserved. She started talking instead of cleaning my house, which I despise. I was irritated by her.

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  2. Not what i expected

    • (2)
      Overall Rating

    The services are not 100%, They are not very good at the cleaning, it is just spot cleaning to be honest, it is very quick and not a deep full cleaning like I expected

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  3. Unprofessional and inefficient!

    • (2)
      Overall Rating

    Hanson cleaning isn’t on time. I asked them to arrive at 10:00 a.m. because some visitors are scheduled to arrive at 12 p.m., but they arrived at 11:30 a.m., which was unprofessional and inefficient. I called them for the first and final time.

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  4. Unprofessional responses!

    • (2)
      Overall Rating

    When I asked for rescheduling since I had an urgent meeting 48 hours before the scheduled time, customer support responded in an unprofessional manner. I was startled that I was unable to do so, and they demanded more fees.

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  5. No advertisements

    • (1)
      Overall Rating

    There is nothing related to cleaning on their Facebook page, I tried to contact them but no one responded, they should focus on customers and answer calls and advertise better to increase sales.

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  6. Did not come on time

    • (2)
      Overall Rating

    Very unprofessional, they did not show up to the appointment and I waited for 2 hours for them, when i finally called they said they would leave then, but i canceled it

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  7. Not fully ironed

    • (2)
      Overall Rating

    When I first tried the ironing service as advertised on Facebook, I discovered that my shirts and t-shirts were not fully ironed, with missing sides. The service was quite unprofessional.

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  8. Namesake work

    • (1)
      Overall Rating

    Paid a lot of money for the worst cleaning job i have ever seen, they do not have the proper equipment for cleaning it is just namesake and fake promises

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  9. A real scam

    • (3)
      Overall Rating

    It’s a real scam. After booking a service with hanson cleaning and prepaying the money, they did not send anyone. I did it all by myself and it was not a big occasion, thankfully. 

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  10. No answer!

    • (3)
      Overall Rating

    I hired Hanson cleaning a week ago for a major occasion for cleaning and ironing. However, they have not answered me. 

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  11. Reply
    Dallas Montgomery June 28, 2021 at 5:52 AM

    No one showed up after booking!

    • (2)
      Overall Rating

    It’s a scam! Last week I booked my apartment with them for cleaning but no one came. Still grateful I just paid a partial amount, else I would have lost a huge amount of money.

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  12. Unprofessional

    • (1)
      Overall Rating

    Very unprofessional service, they were very late to the appointment, i did not like the experience i had with them, do not recommend

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  13. No help

    • (2)
      Overall Rating

    Nobody’s going to help you. For a few days I have contacted them, but nobody helped me. This is not trustworthy!

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  14. Difficult to communicate!

    • (1)
      Overall Rating

    I’ve taken up their cleaning service for my house. I provided them a cleaning reservation time in advance. They didn’t appear on time and the cleaning isn’t correct either. Very difficult to communicate and lousy service.

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  15. Additional fees!!!

    • (1)
      Overall Rating

    Instead of the normal cleaning service, I tried Hanson cleaning because it was claimed to be cost-effective. They were too late and the house has been cleaned as fast as possible. I requested them to clean properly and they wouldn’t do so until I gave them an additional fee.

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  16. MIXED MY CLOTHES!

    • (2)
      Overall Rating

    The cleaning service is very unorganized with my clothes. And when given WHITE coloured clothes they mixed it with other coloured clothes and spoiled my clothes.

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  17. Unprofessional

    • (1)
      Overall Rating

    It is not a professional organization, they were very late to my appointment and gave lame excuses. Do not recommend I am highly disappointed

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  18. Awful cleaning!

    • (1)
      Overall Rating

    My conference room was expensive to clean. Prior to cleaning, I asked them to clean and finalize the price, but they charged more than they stated. Such awful cleaning too.

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  19. Lacks Professionalism

    • (2)
      Overall Rating

    They are very slow and came to the appointment late, no professionalism in the employees, do not recommend.

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  20. No punctuality

    • (2)
      Overall Rating

    So careless and not punctual at all, it was so disappointing to see people who are not at all passionate about work, i would not recommend them or use their service again.

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  21. Bad experience

    • (2)
      Overall Rating

    Not professioanl at all, i wouldnt recommend their services because of their care freee attitude, which is going to make them loose customers

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  22. Not professional

    • (1)
      Overall Rating

    This doesn’t look professional. They were annoying and very carelessly behaving. There wasn’t good cleaning too.

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  23. Lack work ethics

    • (2)
      Overall Rating

    They are so slow and do not even clean properly, They need a proper supervisor to help them understand the importance of proper work ethics cause they really lack it.

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  24. Not organised

    • (1)
      Overall Rating

    Such a bad cleaning service i have ever dealt with and they don’t have a good organising skill. They scattered all my company things in different places and it was so much hard for us to set them back on place.

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  25. Disappointing

    • (1)
      Overall Rating

    I’m so disappointed, we took this professional for cleaning before the move out, we hope find a real professional but I was so disappointed by the cost for this results. I didn’t want a perfect result but just something clean.

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  26. Careless

    • (1)
      Overall Rating

    I booked their service while I was gone away for vacation. When I got back so many decor pieces at my home was damaged and when I confronted them about it they were not willing to take responsibility

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  27. Untrustworthy

    • (1)
      Overall Rating

    I hired them for cleaning my apartment.Extremely untrustworthy cleaning service and in addition very rude. And unprofessional like no one I’ve ever dealt with. Lastly when I walked back into the apartment about 8 hours later it smelled like a barn.

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  28. So late and irresponsible

    • (1)
      Overall Rating

    They were so late to the appointment and i was already distressed about it, and they did a 2 hour job in an hour and took full amount for it, the place literally looked the same after, such a waste

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  29. Not good experience

    • (2)
      Overall Rating

    They were difficult to communicate with and they were just talking and laughing during the entire work, they did not do a good job, i wasn’t satisfied with it.

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  30. Unruly employees!

    • (1)
      Overall Rating

    Their cleaning services were really not upto the standards that were claimed. The employees were really disrespectful and did not care to properly finish their work. Their charges are low for a reason i guess.

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  31. Horrible responses to customer!

    • (1)
      Overall Rating

    Book an appointment with them is extremely difficult! I tried to reach their telephone numbers multiple times, but no answers. Someone from customer support only answered once and asked me to wait so that they could check the available appointment timings. After fifteen minutes the call got cut!

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  32. Irresponsible

    • (2)
      Overall Rating

    They were late to the appointment and i had to wait in my office till they arrives, they did their work for the sake of it, it wasnt even anything special. I am not satisfied.

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  33. Miserable!

    • (1)
      Overall Rating

    I used their service since it was inexpensive and I wanted to test a different cleaning service. They arrived late than expected and cleaned the home as quickly as they could. It was quite shabby.

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  34. Very unsatisfied!

    • (1)
      Overall Rating

    When I requested to re-schedule my appointment customer services answered quite inappropriately. Later on, they told me that they will charge extra for rescheduling. I am not unsatisfied!

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  35. Worst experience

    • (2)
      Overall Rating

    They were late and did the most shabbiest work, No work ethics and no sincereity. Anyone would do a better job than these people and i would not recommend them.

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  36. Bad attitude

    • (2)
      Overall Rating

    I contacted them to book an appointment, they did not even respond properly, please respect your customers.

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  37. Appointment was canceled!

    • (2)
      Overall Rating

    Without my knowledge, my appointment was canceled!  They confirmed the booking with me but nobody came to me on the day of the appointment. I contacted them and they just apologized

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  38. No professionalism

    • (1)
      Overall Rating

    so haphazardly done, they are not professional and didn’t even bother to show up on time.

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  39. Irresponsible

    • (1)
      Overall Rating

    They are highly irresposible, first they will say one amount, later they will ask for higher amount. not stable with the work commitment.The IT dept must note and take necessary steps

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  40. Very poor service and difficult to communicate!

    • (1)
      Overall Rating

    I booked their cleaning service for my house.  I booked a cleaning reservation prior to that. They didn’t appear on time and the cleaning isn’t right either. Very poor service and difficult to communicate.

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  41. Deceitful!!

    • (1)
      Overall Rating

    This is a complete ruse. They will not send you anyone once you have pre-paid for a service with them. I could not have done it on my own, and it was a major event too. Do not waste your time and money.

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  42. Ruined my stuff!

    • (2)
      Overall Rating

    They burnt my curtain and sheets after I gave it to them for ironing and the worst part is they didn’t even bother telling me. 

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  43. Cleaning cost is high

    • (1)
      Overall Rating

    Cleaning cost for my office room was high. I asked them before cleaning they said they will clean and finalize the amount but they costed more than what they quoted. such a bad cleaning as well and it was hard to resist paying them since cleaning is done.

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  44. Poor quality of work

    • (1)
      Overall Rating

    I booked them seeing their low charges to clean my house and the workers were slacking off in their work. They were not professional at all and i was really disappointed and demanded a refund but they have been ignoring me ever since.

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  45. could be better

    • (3)
      Overall Rating

    They could have been more professional. I felt like I could have cleaned better than them. I wouldnt recommend their services.

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  46. Worst cleaning service ever!

    • (1)
      Overall Rating

    I tried their service because it was supposed to be cost-effective and I was using the new cleaning service instead of the usual one. They got too late and cleaned up the house as quickly as possible. I asked them to do it again and they would not comply until I gave them an extra amount

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  47. Cleaners are not responsible

    • (1)
      Overall Rating

    I booked the appointment from them for cleaning my office. Cleaners who came for work is of not good they work like as if they are doing for free. Not good at cleaning and when i ask to redo they are not ready to do. So pathetic they look.

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  48. Bad cleaning service

    • (1)
      Overall Rating

    I had booked an appointment for next Tuesday but they arrived this Tuesday without and schedule. I let them clean anyway since they had come a long way but their cleaning was so horrible and when I asked them they told my had no appointments after this so I could not understand why they were in such a rush.

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  49. Dont trust them

    • (1)
      Overall Rating

    It’s a hole! No one’s going to help you. I have been contacting them for a few days now and there has been no reponse.

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  50. Improper cleaning

    • (1)
      Overall Rating

    I could have cleaned so much better than them. I don’t even know why I paid such a huge some for them to not even have the right equipment. Their cleaning was even worse. We had to clean all over again after they left.

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  51. Awful experience!

    • (1)
      Overall Rating

    I could clean better than them so I don’t even know why I spent my money on such horrible service. The cleaners were rude and very impatient. They just wanted to get it done with and leave.

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  52. Cleaning is not good

    • (1)
      Overall Rating

    I took there service for cleaning my office. I booked the appointment of my client and asked them to be on time but everything was collapsed when they showed up too late for cleaning. Needed more professional team.

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  53. No one came

    • (1)
      Overall Rating

    I have made a booking with them for yesterday to send their staff for cleaning, I have waited for them for two more hours as they commit they will be reached at 2 pm but I have waited till 4 pm no one showing up, and when I called no one answer my call.

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  54. No replying!

    • (1)
      Overall Rating

    I don’t know what to do to reach this organization! I tried to contact them more than once by calling their phone number but with no result. No one is replying!

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  55. Poor communication skills!

    • (1)
      Overall Rating

    Their attitude was really bad! I contacted their customer service to book an appointment, the representative replied in a very bad manner!! Totally not recommended.

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  56. Not punctual

    • (1)
      Overall Rating

    I won’t recommend them, as I told them to come at 4 PM to clean my office it was Saturday and it is a half-day in my office so I thought it will be done till 6 pm but they came at 5:30 when I was leaving for home after waited more than one hour.

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  57. Disgruntled

    • (2)
      Overall Rating

    I have tried their services, for my office, but when I saw their work, this doesn’t seem professional, the way they behave was annoying as it was a professional place, they behave casually. The cleaning was not good too.

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  58. Hard to contact them

    • (1)
      Overall Rating

    It’s so difficult to book an appointment with them! I tried several times to contact their phone numbers but with no reply. Only one time someone from the customer service replied and she asked me to wait 2 minutes in order to check the appointment times available. She put me on hold for more than half an hour!!!

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  59. Useless

    • (1)
      Overall Rating

    They don’t clean as you want! When the girl came to my home for cleaning, I asked her to clean some parts of my home which are important for me. She said okay and afterward, nothing was cleaned from what I said!

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  60. Higher prices

    • (1)
      Overall Rating

    Their prices are higher than other organizations with the same aim. I tried to negotiate the price with them but with no result!

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  61. Wrong Number

    • (2)
      Overall Rating

    I called them on the number they provide for contacting, but I spoke on call and tell them I want to avail their cleaning services but they said sorry wrong number. You may have some misunderstanding.

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  62. No Website/Invalid Phone number

    • (2)
      Overall Rating

    There is no proper website for this service only a Facebook page is there with some wallpapers, and the number they provide is invalid number, that how come I know by the name which kind of cleaning services they are offering.

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  63. Don't go for them

    • (1)
      Overall Rating

    I booked a appointment for cleaning my office. Since its a huge space to clean i asked them to come on time so that my office work won’t get affected. They didn’t manage the time properly and cleaning is also not satisfied.

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  64. No Professionalism

    • (2)
      Overall Rating

    They are so lazy in performing their duties, as they need to be quick in their actions as they are professionals, but I didn’t see any professionalism in them, not the behavior not even their work.

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  65. Neat cleaning cannot be expected

    • (1)
      Overall Rating

    I tried there service since they were cost efficient and i wanted to try the new cleaning service rather than regular one. They came late than promised time and they cleaned the house as quick as they could when i checked there cleaning it was very scrappy and i asked them to do it again. They said it needs extra charge.so pathetic.

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  66. Not Recommended at All

    • (2)
      Overall Rating

    Their prices are so high, and they do not bring their cleaning kit, I provide her a vacuum to clean my carpet for this she said, you have an old model of vacuum, I don’t know how to use this.

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  67. Not Committed

    • (2)
      Overall Rating

    They committed to me that they will send staff for cleaning 11 in the morning, I waited till 1 PM no one came, they even not informed me why they didn’t send their staff for work and when I called to ask them no one replies, not answering!

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  68. Offer isn't valid

    • (1)
      Overall Rating

    I saw an advertisement for this service on Facebook, stating that there’s an offer of 50% on the cleaning of villas! I contacted them to book an appointment but Surprisingly they said that there’s no such offer valid!

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  69. Appointment cancelled!!

    • (2)
      Overall Rating

    My appointment was canceled without me knowing! I booked an appointment with them last Saturday, they confirmed with me. On Saturday, No one came to me! I contacted them and their reply was that they canceled my appointment as there were some problems with the girls coming to clean my house!!

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  70. Different girl!

    • (1)
      Overall Rating

    I communicated with them as I wanted a specific girl to come to my house and help me in cleaning it. On the day of the appointment, I found that they sent to me another girl without even telling me why!

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  71. Not Happy!

    • (3)
      Overall Rating

    I gave my curtains to them for ironing and what they did, they burn it, and I have opened the bag after they have gone, I saw that it was the mark in the center of the curtain. They even didn’t bother to tell me. Mistake happens, but they should at least let me know!

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  72. Staff has bad attitude

    • (1)
      Overall Rating

    I tried this service for the first time in cleaning my apartment. There was an issue with cleaning the bedroom and when I asked one of the girls to clean it again, she replied with a very bad attitude! I’ll never try them again.

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  73. Unclean service

    • (1)
      Overall Rating

    My friend recommended this service for me as I was searching for staff to clean my villa. I booked an appointment with them three days ago. They came yesterday and they started cleaning the villa. I was surprised as the villa after all that they’ve done, was still unclean! They’re not professional at their work.

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  74. Annoying

    • (2)
      Overall Rating

    Their cleaning services are not as clean as they commit for, they send someone to clean my home as I booked for one hour. Instead of cleaning my home, she started gossiping, which I hate the most. I was annoyed by her.

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  75. Timing Issue

    • (2)
      Overall Rating

    They are not punctual I asked them to come to me at 10:00 AM as some guests are expected to arrive at 12 noon she came at 11:30 AM, so non-professional and also lazy in their work. This is the first and last time I called them.

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  76. Fraud

    • (1)
      Overall Rating

    There is no proper website for their services, their page on social media seems horrible, I won’t recommend it to anyone.

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  77. Inappropriate replies

    • (1)
      Overall Rating

    Customer service replied in a very inappropriate manner when I asked for re-scheduling my time as I had an urgent meeting and this was 48 hours before time. I was surprised that I am not able to do so and they requested me for extra charges.

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  78. Unprofessional team

    • (2)
      Overall Rating

    My friend advised me to try their cleaning service as she did before and was happy, however, when I tried to ask them for special cleaning service for my old house, I found out that the team is not organized and you have to tell them what exactly to do.

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  79. Low qulaity service

    • (1)
      Overall Rating

    Firrst time to try the ironing service as per their advertisements on facebook, found out that my shirts and t-shirts were not perfectly ironed with missed sides to be done. Extremely unprofessional service. Last time

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  80. Disappointed

    • (1)
      Overall Rating

    This is a fraud for real. They will not send you any one after you book a service with them and pre-paid the money. I could have done it on my own and thankfully it was not a big event. Please save your time and money instead of wasting it.

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  81. Disappointed

    • (1)
      Overall Rating

    I contacted them for the cleaning organizing and ironing services a week ago for a big event. But they did not respond to me and I did they send a new one to fulfill those tasks. I just wasted all of my time on these people. Please do not use their services.

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  82. Uneducated

    • (1)
      Overall Rating

    They are very difficult to communicate with. They cannot understand right away what you want, based on my experienced they keep on asking and asking again what I have already explained to them. In fact all I want is to make sure that everything is clean in my studio.

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  83. FRAUD

    • (1)
      Overall Rating

    This is a fraud! I booked with them last week to clean my apartment but nobody came. Scary! still thankful that I only paid the partial amount otherwise a big amount of money will be lost from me.

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  84. SCAMMER

    • (1)
      Overall Rating

    I lost my money and time here! I contacted them to clean my father’s office but nobody came at all. I was so frustrated! I will never trust to this kind of business anymore. Scammer!

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  85. Unreliable

    • (1)
      Overall Rating

    This is a trap! No one will assist you here. I contacted them for few days already but nobody assisted me. Be careful! This cannot be trusted!

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    • Cleaning service is worst

      • (1)
        Overall Rating

      I took up the service for cleaning my house. I gave them a prior time of booking for cleaning. They didn’t show up on time and the cleaning is also not proper. Very bad service and hard to communicate.

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