Dangerous
OWLY SOHO – Automotive parts and accessories
Based in Austria, owly-soho has been an eBay member since 05 Oct, 2015
Summary
Name: OWLY SOHO
Description: Based in Austria, owly-soho has been an eBay member since 05 Oct, 2015
Comments Rating
( reviews)
Overall
0.5
Visitor Reviews
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Really bad
This shop promised me brake pads, but they never arrived. I tried contacting the vendor, but they said they couldn’t be held responsible. It’s the first time I’ve ever written a review of an internet store, and it’s because of the poor customer service.
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Tactless
Every aspect of this website is amateurish. I didn’t understand most of the functioning of the attachments because there was so much misinformation on the internet. This website did not deliver what I expected! Second, because the item’s correct description was not provided on the internet, their prices are higher than those of other companies. Purchasing accessories from this location is not worthwhile.
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It was impossible to cancel the order
I placed an order around three weeks ago, and it was supposed to arrive in a week. After waiting two weeks, I called customer service and was kept on hold for an eternity. Because the site states that the things have already been shipped, I am unable to cancel the transaction and get a refund.
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Inattentive
I purchased spark plugs, which are of such poor quality that they are easily shattered. Their customer service is atrocious; they were completely unresponsive to my communications and refused to help in any way.
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Disheartening
They are untrustworthy because they are unconcerned about consumer satisfaction or expectations. They refuse to respond to my communications, which is really frustrating.
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Rude employees
Owly Soho took weeks to fulfill my order and then failed to deliver the products in the good condition that I had asked for. I had to wait a bit longer for a response, and even then, nothing happened. I had to demand a refund at some point, and the staff was RUDE about it. RIDICULOUS.
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Unprofessional
This webpage is completely amateurish. Because there was so much misinformation on the internet, I didn’t grasp most of the functionality of the attachments. This was not what I was expecting from this site! Second, their prices are greater than those of other companies because the item’s proper description was not published on the internet. Buying accessories from here isn’t worth it.
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ripped off
The client isn’t taken into account at all. When they wanted payment in advance, we were absolutely ripped off, and we haven’t heard from them since.
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irresponsibility
Please hunt for a reputable source of auto parts components in your area. My car repair has been significantly delayed as a result of their irresponsibility.
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delayed
They will request a lot of product information from you and will not be able to supply it on time. My auto repair has been significantly delayed as a result of their incompetence.
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personnel was unresponsive
Owly Soho did not even deliver the exact parts I asked for. The dialogue dragged on interminably, and the personnel was unresponsive.
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poor customer support
My order was not delivered in a timely manner. I tried contacting the vendor, but they said they could not be held responsible. This is the first time I have had such an awful internet shopping experience, and it is all because of the poor customer support.
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website is faulty
The search function on the website is faulty, although it returns relevant results; it took me a long time to find the item I wanted, and after I placed my order, they sent me an email saying it was unavailable; this is bad service.
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poor quality
The goods is of poor quality, and the website is equally risky to use. Do not put your trust in these individuals.
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ignored
I contacted their customer service department for help placing an online order for particular accessories, but my questions were ignored and dismissed without explanation.
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Deceiving
I made a purchase of new car accessories. I needed to make a cash payment, so I checked out. When the purchase arrived, the delivery man demanded more money than was indicated on their website’s checkout page!! Deceiving.
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turned off on its own
How can a business like this advertise a product like this? I bought two light bulbs for my car, but when I installed them, it turned off on its own after only three days! I tried contacting the firm but received no response.
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Parts that have been broken
My order was brought to me, but it was broken and in poor shape, as if it had already been used; when I contacted them about it, they refused to apologize and were disrespectful.
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Dissatisfied
I did not receive the parts I requested; instead, they sent something different. I am dissatisfied with their work, and I believe they should be more careful and attentive to the job in order to avoid extra effort.
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A request that has been delayed
The request was put on hold. The order had been placed three months prior. The clothing was of low quality. I was tempted to return, but the customer service was appalling.
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User-unfriendly
They are not user-friendly; they sent me the wrong components and refused to swap or refund me; it was a really frustrating experience.
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refusing to refund
I placed a small transaction, and owly soho is refusing to refund the wrong order. They also take a long time to respond and provide no additional information.
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no answers
I requested a refund or exchange, but no one came up. It’s been a week since we last spoke, and no action or answer has come from their end.
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In terms of services, it is ineffective
They should keep all of the items in stock or remove them from the internet to make purchasing easier; please improve your customer service; it is ineffective.
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Quality is poor
The product’s quality is poor; it was not the correct model and arrived late; I am dissatisfied with both the service and the quality.
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It is not advised
I’m trying to order a few items, but the delivery costs are prohibitively expensive. Furthermore, the pricing of the things I’m attempting to purchase is comparable. Their services are deteriorating at an alarming rate. The cost of delivery has gone up.
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It was a horrible experience
This is a terrible setup! It isn’t at all like the website. You can’t go to a category and pick pieces; you have to navigate through the entry items to get what you’re looking for.
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unresponsive
Owly Soho did not even deliver the exact parts I asked for. The dialogue dragged on interminably, and the personnel was unresponsive.
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high monetary value
Their automobile parts and accessories have a high monetary value. I stopped ordering due to the exorbitant rates. I will absolutely look for one inside my price range.
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irritated
When asked about rates, they were irritated with their customers and responded with an annoyed tone.
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illegitimate
They aren’t user-friendly; they sent me the wrong components and refused to exchange them, give me a refund, or send me the correct parts.
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Totally dissatisfied!!
Owly appeared to be a legitimate alternative for purchasing car components, however, I was greatly mistaken. They don’t offer many things, and the ones they do have are too pricey. When you do order something from them, it takes a long time to arrive.
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There was no reaction
There was no response from customer service, and my order was marked as “delivered,” yet I never received it. I waited an eternity for it to come in, only for it to never come in.
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Error
I tried ordering twice and they kept telling me there was a verification mistake and that they would refund my money. I tried contacting customer care but to no avail.
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It took weeks to complete!!
My request took weeks to process, and owly Soho didn’t bother to deliver the products I requested in decent condition. I had to wait even longer for an exchange, and even then, there was little movement. Finally, I had to request a refund, and the staff was quite unpleasant.
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no clarification
I had placed an order for a few items, and owly soho is refusing to refund the incorrect order. They also take a long time to provide and do not provide any clarification.
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turned off on its own
How can a business like this advertise a product like this? I bought two light bulbs for my car, but when I installed them, it turned off on its own after only three days! I tried contacting the firm but received no response.
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exceedingly expensive
They do not have most of the parts you are looking for. Everything appears to be exceedingly expensive, and once payment is received, delivery is a great pain.
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Refunding takes a long time
Owly Soho took an age to finish my order and didn’t even deliver a good product. Because of the lengthy refund process, I’ve determined to never work with them again.
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There has never been any stock
It’s really difficult to locate the parts you require; anything you require is usually out of stock, and they never seem to replenish the stock; I don’t believe they genuinely care about the business.
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Incompetent and irresponsible
The pieces I wanted were not sent to me; instead, they sent me a duplicate version, and when I contacted them, they said it was a mistake. Why are businesses so irresponsible?
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There was no follow-up
The manager here is not at all helpful; I requested a unique piece and they claimed they could import it, but it’s been three weeks and no word on the order.
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no word
The management here is not nice at all; I requested a one-of-a-kind piece, and they promised they could import it, but it’s been three weeks and no word on the order.
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Products of the lowest quality
Their parts are of bad quality, I dislike their customer service, which is poor, and my order was not delivered in a good package, causing the contents to be damaged.
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Extremely apathetic
Owly Soho didn’t even deliver the exact parts I asked for. The dialogue dragged on interminably, and the personnel was unresponsive.
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It is not safe to use
The things that arrived after months of waiting and do not appear to be safe to use, are of poor quality, and some have even been destroyed. I do not advise you to buy here because it is risky.
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Service is quite slow
The things were delivered late, and the quality was poor. It would be really appreciated if you could do the task more promptly and avoid keeping people waiting for excessive periods of time. It will simply result in the loss of your orders.
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poor condition of products
My order was brought to me, but it was broken and in poor condition, as if it had already been used; when I complained, they didn’t even apologize and were disrespectful to me.
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risky
I have ordered several items from here, but the quality is so poor, the products do not appear to be durable, and they do not meet the norm for automobile components so purchasing from here is risky.
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Dangerous
I had ordered several items from here, but the quality is so poor, the products do not appear to be durable, and they do not meet the norm for automobile components, so purchasing from here is risky.
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Awful experience
They took a long time to answer me, and I’ve been waiting for my order for a long time with no response. I asked for a refund, and they were simply disrespectful.
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Enraging!!
I went to Owly to buy a couple of car accessories, but they didn’t have most of them listed on their website. They never arrived, and I never received a reimbursement, even after I located a couple of them.
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Mediocre quality
The product quality is poor, and the products I ordered took a long time to arrive; I had to keep calling them to follow up because they don’t do it on their own.
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not sure I can trust them
I asked for help from their customer care department to place an online order for certain accessories, but she refused and simply told me to follow the procedures. I am not sure I can trust them; they appear to be unconcerned about their customers.
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sloppy
The website is cluttered, and placing an order is difficult; it is not user-friendly. They don’t give a damn about customer satisfaction or standards, and the work is sloppy and disorganized.
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low-quality motor accessories
It is not a smart idea to buy low-quality motor accessories and sell them for a high price. Do not waste any more time.
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inordinate
The delivery took an inordinate amount of time, there was no way to track the purchases, and sending the product to me was so expensive, it was a waste of money.
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inattentive
They didn’t even bother to deliver me the parts that I requested. Their customer service is extremely poor; they were inattentive to my communications and refused to participate in any way.
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no response
There was no response from customer service, and my order was marked as “delivered,” yet I never received it. I waited an eternity for it to come in, only for it to never come in.
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quite annoying
When I try to buy something on the Owly Soho website, it takes me to the buyer’s details page, which is not user-friendly. I attempted to call them three or four times but was unable. It is quite annoying.
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unresponsive
I placed an order with Owly Soho and received a product that was not what I had ordered; when I requested a replacement, they were unresponsive!
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low pricing
My car’s auto part was offered by Owly Soho. It was reasonably inexpensive when compared to other websites. I discovered the goods was not brand new and scratchy just after receiving it, which explains the low pricing. I was quite unsatisfied with their service, and no refunds are offered.
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untrustworthy
When it comes to service, they are untrustworthy. Shipping takes far too long, and the things are of low quality. This is not something I would recommend.
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always unavailable
It took me a long time to find the goods I wanted, and then they sent me an email saying it was unavailable; this is bad customer service.
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My entire bank account was depleted!!!
When I ordered a few pieces, I lost all of my money, and owly soho is refusing to refund the bogus order. They also take a long time to provide and do not provide any clarification.
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Customer service is poor
The parts I bought three weeks ago have still not arrived; I called them several times before getting a response, and she told me to wait another week and hung up on me.
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Poor customer service!
This store sold me my motor parts and accessories, and their customer service was terrible. I messaged them numerous times but never received a response from them. Their service is slow and unprofessional. This isn’t one I’d recommend.
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Deceitful and impolite
They delayed weeks to process my request and then failed to deliver the items I had requested in good condition. I had to wait a little longer for an exchange, and even then, there was no movement. I finally had to demand a refund, and the staff was Unkind about it. Absurd.
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provide little clarity
When I ordered a handful of parts, they completely ripped me off by sending me the erroneous order and refusing to refund my money. They simply rob you of your funds. Furthermore, they take a long time to provide and provide little clarity.
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overpriced
Owly appeared to be a viable option for purchasing car accessories, but I was greatly mistaken. They do not have many products, and the ones they do have are way overpriced.
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irresponsible
The parts I ordered were not supplied to me; instead, they sent me a duplicate version, and when I contacted them, they claimed it was a mistake. Why are businesses so irresponsible?
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Consumer-unfriendly
I did not receive the components that I had bought, but rather something different, and when I enquired about it, they told me that it was not feasible to swap them at this time.
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The website isn't up to date
The website’s search engine is broken and does not return relevant results; it took me a long time to discover the product I wanted, and after I completed my order, they sent me an email claiming it was unavailable; this is poor service.
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I've been duped!!!
You’ll be bombarded with questions concerning the product, and they won’t even deliver it on time. My car repair was so delayed as a result of their incompetence. I was duped a lot.
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The parts were nowhere to be found!!
They don’t have most of the parts you’re looking for. Everything appears to be exceedingly expensive, and once payment is received, delivery is great pain.
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extremely few items
I am looking for a technique to shorten based on vehicle and brand… Also, there are extremely few items… There is not a single thing I want in this room.
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unreachable
I do not recommend using this service since they do not follow through on their promises. They’re difficult to reach, and their employees are unreachable and essentially useless.
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User-unfriendly
They are not user-friendly; they sent me the wrong components and refused to swap or refund me; it was a really frustrating experience.
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Extremely apathetic
Owly Soho didn’t even deliver the exact parts I asked for. The dialogue dragged on interminably, and the personnel was unresponsive.
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Extremely costly
The parts costs are not at all acceptable; they are outrageously exorbitant, and I do not condone this behavior; they are being unreasonable and unprofessional.
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In terms of services, it is ineffective
They should keep all of the items in stock or remove them from the internet to make purchasing easier; please improve your customer service; it is ineffective.
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unavailable
After opening it far too many times, the web page becomes unavailable, and it sometimes fails to load or crashes right after picking a vehicle. If you lock your phone and then open it again, it will always say “internet error.”
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tough
It is really tough to locate the parts you require in a location close to your home. Trying to get parts shipped to your location is much more difficult. Although the stores are fantastic, their website leaves a lot to be desired.
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did not receive the components
I did not receive the components that I had bought, but rather something different, and when I enquired about it, they told me that it was not feasible to swap them at this time.
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unpleasant
My request took weeks to process, and owly soho did not bother to deliver the products I requested in decent condition. I had to wait even longer for an exchange, and even then, there was little movement. Finally, I had to request a refund, and the staff was quite unpleasant.
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dissatisfied with this firm
The items I bought have yet to arrive, and I have received no response from customer service in over two weeks. I am dissatisfied with this firm.
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Please do not purchase
This is a hopeless app. I placed my order in April and paid in full up front. After then, despite numerous emails and WhatsApp messages, they have yet to answer or reimburse my money. Please do not purchase anything from this site or pay in advance… My car complaint was resolved at a local shop…
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Basic automobiles are not covered
This website is completely useless!!! I can’t even do a search… It doesn’t even recognize Alfa Romeo as a brand, and it doesn’t cover basic vehicles… I couldn’t even get to the input phase since I couldn’t find a Ford Mondeo, which is a common automobile…
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Orders are not being accepted
I’m unable to place orders on the website because an error occurs when I enter my shipping address. I contacted customer service, but they were unable to resolve the issue.
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quality is so poor
I have ordered several items from here, but the quality is so poor, the products do not appear to be durable, and they do not meet the norm for automobile components so purchasing from here is risky.
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unattractive
The stuff here are not attractive, and the products are of poor quality; I would not advise anyone to purchase items from this store.
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The transaction could not be canceled
I placed an order around three weeks ago, and it stated that it will come within a week. I called customer service after waiting two weeks and was put on hold forever. I am unable to cancel the order and request a refund because the site indicates that the items have already been shipped.
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The delivery took two months
My request had been in the works for weeks, but they failed to deliver on time, and I had to wait more than two months for the things to arrive.
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Such ruses should be avoided
For a long time, my car has had a broken mirror, and I’ve been unable to contact them to have it repaired. They claim to give exceptional customer service, but in reality, they do not promptly swap or repair anything. Avoiding such ruses is preferable.
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Service was mediocre!!
If I ever needed parts, I would not order them from here. I was unable to locate the necessary equipment. Only high-priced, low-quality items were available. The time it takes for your order to arrive can range from weeks to months.
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dissatisfying service
The products were delivered late, and the quality was poor. I am quite dissatisfied with the service and quality.
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I was ripped off
They utterly ripped me off when I ordered a few components, sending me the wrong order and refusing to refund my money. They simply take your money. Furthermore, they take a long time to respond and provide little detail.
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Stock is depleted
I placed an order for a set only to find out that they are out of stock and that I have no idea when they will arrive. In the future, I’ll make sure to choose a more reputable firm when ordering parts.
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unacceptable
The parts costs are not at all acceptable; they are outrageously exorbitant, and I do not condone this; they are being unreasonable and unprofessional, despite the poor quality of their engine components.
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Unpolite!!
They have yet to deliver the things I ordered, despite the fact that the deadline has passed. This is really reckless and unpolite, and I am dissatisfied.
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I didn't provide you the right product
Owly Soho seemed unconcerned about providing me with the correct merchandise and offered no support with the exchange. The services they give are really unsatisfactory to me.
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Unprofessional and careless
Please hunt for a reputable source of auto parts components in your area. My car repair has been significantly delayed as a result of their irresponsibility. I’m extremely dissatisfied.
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Products of the lowest quality
Their parts are of bad quality, I dislike their customer service, which is poor, and my order was not delivered in a good package, causing the contents to be damaged.
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I was unable to resolve the problem
The products are counterfeit; I did not receive what I ordered but was instead sent something else, and they are difficult to interact with and reach; they eventually responded to my mails after weeks but did not fix the problem.
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disorganized
The product quality is so poor, while the costs are so high; the goods is bogus and extremely fragile. The layout is disorganized and unappealing.
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In terms of services, it is ineffective
They should keep all of the items in stock or remove them from the internet to make purchasing easier; please improve your customer service; it is ineffective.
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went silent
My order was placed two weeks ago, and it has yet to arrive. I attempted to receive a refund, but they kept assuring me my order was on its way and then went silent. People, save your money.
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It is not safe to use
The things arrived after months of waiting and do not appear to be safe to use, are of poor quality, and some have even been destroyed. I do not advise you to buy here because it is risky.
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Incompetent and irresponsible
The pieces I wanted were not sent to me; instead, they sent me a duplicate version, and when I contacted them, they said it was a mistake. Why are businesses so irresponsible?
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very risky
The parts I purchased three weeks ago have yet to arrive, and they are not up to the standard for automotive parts and therefore purchasing from here is risky.
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Work that is disorganized
The product quality is poor; it is untrustworthy since they do not care about client satisfaction or requirements; the work is shabby and disorganized.
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could not seem to find the parts
I could not seem to find the parts I required, so I purchased a few accessories, which are yet to arrive. I had a bad experience with a customer service representative who refused to assist me.
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Quality is poor
The product’s quality is poor; it was not the correct model and arrived late; I am dissatisfied with both the service and the quality.
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Service is quite slow
The things were delivered late, and the quality was poor. It would be really appreciated if you could do the task more promptly and avoid keeping people waiting for excessive periods of time. It will simply result in you losing orders.
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A huge ruse!
The last site to look for and order car parts properly. I placed an order for a few car parts, but they never arrived. When I called customer service, they claimed they had no knowledge of my order. I’m furious.
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Poor quality
The materials I ordered were delivered really late, the customer care was unresponsive, and I was extremely dissatisfied with the overall experience. I was also dissatisfied with the product quality.
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Uncooperative and unresponsive!!!
They are uncooperative. I made a purchase with them, and the goods I obtained was not what I had requested. When I asked for a replacement, they were unresponsive!
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product quality is poor
The product quality is poor, and the products I ordered took a long time to arrive; I had to keep calling them to follow up because they do not do it on their own.
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Risky
I had ordered numerous items from here, but the quality is so poor, the products do not appear to be lasting, and they do not meet automobile parts standards, so it is unsafe to buy from here.
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Very terrible!
I ordered a few wipers from them. I attempted to contact the vendor, but they stated that they would not be held liable. Never had to experience such terrible customer service.
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They are unconcerned about customers
I asked their customer support staff for help placing an online order for particular accessories, but she refused and merely told me to follow the procedures. I’m not sure I can trust them because they don’t appear to care about their customers.
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Workers who are unapproachable
I do not recommend using this service since they do not keep their promises. They’re difficult to contact, and their employees are unapproachable. I would not use their services again.
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Untrustworthy
I do not recommend them because their customer service is subpar. My time was wasted, and I would not recommend using their services because they are unprofessional.
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staff was quite unpleasant
My request took weeks to process, and owly soho did not bother to deliver the products I requested in decent condition. I had to wait even longer for an exchange, and even then, there was little movement. Finally, I had to request a refund, and the staff was quite unpleasant.
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Customer service is subpar
This is where I acquired all of my engine parts and accessories. Their service is sluggish and haughty. Despite numerous phone calls, messages, and emails, I have yet to hear back from them.
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refusing to respond to my mails
It is easy to break because the quality is so poor. I went out and bought some spark plugs. They are refusing to respond to my mails.
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ineffective
They should keep all of the items in stock or remove them from the internet to make purchasing easier; please improve your customer service; it is ineffective.
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Terrible!
Scammer! On February 1st, I placed an order for one of their products and have yet to get it. I requested that my order be cancelled, but they informed me that this was no longer possible because the cargo had already been delivered. Why did they send it to me when I have not gotten anything? Terrible!
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lack of professionalism
I do not recommend owly soho because of their bad customer service. My time was wasted, and I would not recommend using their services due to their lack of professionalism.
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I will not recommend it
I do not recommend owly soho because their customer service is subpar. My time was squandered, and I would not recommend using their services due to their lack of professionalism.
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The pace is really slow
The services are incredibly poor; there is no one to guide or support you, they do not care about the consumers, service is extremely slow, and things took an abnormally long time to arrive.
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I am completely dissatisfied!!
Owly appeared to be a reasonable choice for purchasing car components, but I was completely mistaken. They don’t offer many things, and the ones they do have are too pricey. When you do order something from them, it takes a long time to arrive.
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Careless
They’ll ask for so many details on the goods that they won’t even send it to you on time. My car repair was delayed for so long due to their carelessness.
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My entire bank account was depleted!!!
When I ordered a few pieces, I lost all of my money, and owly soho is refusing to refund the bogus order. They also take a long time to provide and do not provide any clarification.
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This is quite unprofessional
Service that is quite unprofessional. I had to phone them six times before they eventually answered and told me what was going on. The material quality isn’t uniform, and I’m not thrilled with the experience I had with them.
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The website isn't up to date
The website in the search function is broken but does not return relevant results; it took me a long time to discover the item I wanted, and after I completed my order, they sent me an email claiming it was unavailable; this is poor service.
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Removes the preceding item
When a thing is placed in the cart, the previous item is removed. While attempting to put together an order, remove products from the basket on a regular basis. It’s quite aggravating and frustrating.
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Poor quality products
The products they sell are of poor quality, took a long time to arrive, and are overpriced. This is not a good idea.
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Poor products
They are untrustworthy when it comes to their service. Shipping takes far too long, and the quality of their products is poor. This is not something I would suggest.
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Sluggish
The request was sluggish. Three months had passed since the order was placed. The apparel was of poor quality. I wanted to go back, but the customer service is awful.
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Dreadful experience
This is a terrible setup! It isn’t at all like the website. You can’t go to a category and pick pieces; you have to navigate through the entry items to get what you’re looking for.
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Products that have not been delivered!
I couldn’t seem to find the parts I required, so I purchased a few accessories, which are yet to arrive. I had a bad experience with a customer service representative who refused to assist me.
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Damaged products reached me
I ordered spark plugs, but they were all damaged when they arrived. I contacted them and was assured that I will receive my money, but they vanished.
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Annoying!!
I ordered something around three weeks ago, and it claimed I’d have it in a week. I’ve been contacting customer service for two weeks and have never been able to get through. I can’t even cancel the order and get a refund because the website states that the things have already been dispatched.
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Service was mediocre!!
If I ever needed parts, I would not order them from here. I was unable to locate the necessary equipment. Only high-priced, low-quality items were available. The time it takes for your order to arrive can range from weeks to months.
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They have disappointed me greatly
They took a very long time to deliver their products. At the time of purchase, I told them that I needed the accessories immediately, so I paid an extra fee for expedited delivery. They said they would deliver within 2 days, and the average delivery period is 5-seven days. I received my buy after 4 days. It was a huge letdown.
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Doesn't work correctly!!
The worst place to try to buy parts from is Owly Soho. Very underdeveloped, and getting the stuff delivered is a major issue. Customer service is atrocious, and you’re lucky if the goods provided is the correct one.
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Bad service
I ordered something around three weeks ago, and it claimed it will arrive within a week. I waited two weeks before contacting customer service, and I was kept on hold indefinitely. Because the site claims that the things have already been dispatched, I am unable to cancel the transaction and receive a refund.
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Unworthy
Their motor parts are of poor quality, and their prices are exorbitant, making them unworthy of your money.
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Sluggish process
My request took weeks to process, and owlysoho didn’t bother to deliver the products I requested in decent condition. I had to wait even longer for an exchange, and even then, there was little movement. Eventually, I had to request a refund, and the staff was quite unpleasant.
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There was no follow-up
The management here is not at all friendly; I requested for a unique piece and they claimed they could import it, but it’s been three weeks and no word on the order.
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Item that has been damaged
I’m not sure if the shipped item was unsealed by some other customer or maybe the driver. My stuff arrived on time, however, it was all destroyed! When I queried why the item had been unsealed when the courier delivered it to me, he told me that it was not his problem and that I should return it to the firm. This is quite unprofessional.
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Really sluggish in shipping
Worst customer service The employees, in particular, are not cooperative with their consumers. They are really sluggish in shipping.
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Slow and unprofessional services
This store sold me my motor parts and accessories, and their customer service was terrible. I messaged them numerous times but never received a response from them. Their service is slow and unprofessional. This is not one I would recommend.
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Delayed work by weeks
They delayed weeks to process my request and then failed to deliver the items I had requested in good condition. I had to wait a little longer for an exchange, and even then, there was no movement. I finally had to demand a refund, and the staff was RUDE about it. RIDICULOUS.
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Highly Disappointed
I bought car components, and they took a long time to arrive, more than ten days, which is unacceptable, and when I opened the package, the goods were broken on one side. I filed a claim for an exchange or refund, but no one showed up. It’s been a week since we last spoke.
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Not useful
Please look for a superior Automative components supplier in your area. They will ask you for a lot of information on the product, and you will not be able to deliver it on time. Because of their negligence, my car repair has been significantly delayed. Very dissatisfied.
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Not reliable
My automobile has had a punctured tire for a long time, and I have been unable to contact them to have it repaired. They claim to provide excellent customer service, but in reality, they do not swap or replace things in a timely manner. It is preferable to avoid such ruses.
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Scammer
Scammer! I ordered one of their products on February 1st and have yet to receive it. I asked to cancel my order, but they said it was no longer possible because the shipment had already been dispatched. Why did they send it while I haven’t received anything at all? Terrible!
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Cannot be relied upon
My friend and I recently purchased one of their accessories, but we were not expecting it to be so different from the photographs. We felt duped! Lesson learned: don’t put too much faith in what you see in the photographs.
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Not advisable
I do not advocate utilizing this service since they do not keep their commitments. They’re hard to get a hold of, and their workers are unapproachable. I would not utilize their services in the future.
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Can't be relied upon
They are untrustworthy when it comes to their service. Shipping takes far too long, and the quality of their items is poor. This is not something I would suggest.
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Not encouraging
I sought assistance from their customer service department in order to place an online order for certain accessories, but she refused to help me and just advised me to follow the steps. I’m not sure I can trust them; they don’t seem to care about their clients.
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It's just bad
They took an eternity to complete my order and didn’t even provide me with a decent product. I’m resolved to never do business with them again because the refund procedure was so lengthy.
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Not recommended
I do not suggest them since their customer service is of poor quality. My time was squandered, and I would not advocate utilizing their services since they are unprofessional.
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Not encouraging
I sought assistance from their customer service department in order to place an online order for certain accessories, but she refused to help me and just advised me to follow the steps. I’m not sure I can trust them; they don’t seem to care about their clients.
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Poor quality
I bought spark plugs, and the quality is so low that they are easily broken. Their customer service is extremely poor; they were inattentive to my communications and refused to participate in any way.
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Got thermostst
They said on their website that they will reimburse under certain circumstances, so I got a thermostat from them. When I inquired for a replacement for a product that did not meet my needs, they stated the item was not accessible to them and fails to grant me a refund.
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Inadequate service
I purchased my engine apparel and components from this site, and their customer service is appalling. I messaged them a number of times, but I never received a response. They are quite unprofessional, and their service is extremely sluggish. This is the only one I suggest.
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Misguiders
They delayed weeks to complete my application and then failed to provide the high-quality items I had purchased. I had to wait even longer for an exchange, and even then, there was no progress. I ultimately had to demand a refund, and the staff was Just so Unkind about it. Ludicrous.
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A scam
I purchased a set just to discover that they are not even in inventory and which I have no idea if I will receive them. When buying components in the future, I will make sure to utilize a more reliable source.
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Truly awful
This shop sold me brake pads, but I never received them. I attempted to contact the vendor, but they stated that they would not be held liable. It’s the first time I’ve ever commented about a shop online, and it’s due to the terrible customer service.
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Tactless
This website is amateurish in every way. Because there was so much disinformation on the internet, I didn’t comprehend most of the functionality of the attachments. This was not what I was expecting from this site! Second, their prices are greater than those of other firms since the item’s correct description was not given on the internet. Buying accessories from here isn’t worth it.
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The oreder could not be cancelled
I placed an order around three weeks ago, and it stated that it will come within a week. I called customer support after waiting two weeks and was put on hold forever. I am unable to cancel the order and request a refund since the site indicates that the items have already been sent.
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Inattentive
I bought spark plugs, and the quality is so low that they are easily broken. Their customer service is extremely poor; they were inattentive to my communications and refused to participate in any way.
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Disheartening
They cannot be trusted since they do not care about customer quality or expectations. They refuse to cooperate with my communications, which is really disheartening.
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Really sluggish in shipping
Worst customer service The employees, in particular, are not cooperative with their consumers. They are really sluggish in shipping.
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Rude!
They delayed weeks to process my request and then failed to deliver the items I had requested in good condition. I had to wait a little longer for an exchange, and even then, there was no movement. I finally had to demand a refund, and the staff was RUDE about it. RIDICULOUS.
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Rude staff
Owly soho delayed weeks to process my request and then failed to deliver the items I had requested in good condition. I had to wait a little longer for an exchange, and even then, there was no movement. I finally had to demand a refund, and the staff was RUDE about it. RIDICULOUS.
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Unprofessional
This website is extremely unprofessional. I didn’t understand most of the operation of the attachments because there was so much misinformation on the internet. This was not expected from this website! Second, because the item’s proper description was not disclosed on the website, their prices are higher than those of other companies. It’s not worth it to buy accessories from here.
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Terrible Service
They have no idea how to successfully deal with their consumers. I would not utilize their services again. Because they are unprofessional, I would not recommend using their services.
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Untrustworthy Scam
My order did not arrive on time. I attempted to contact the vendor, but they stated that they would not be held liable. This is the first time I’ve had such a bad experience of a store online, and it’s due of the terrible customer service.
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Arrived a week later than expected
Our package arrived a week later than predicted, and the entire team remained silent the entire time. We also asked the delivery man, who openly ignored us and was really nasty. Overall, it was a terrible experience.
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Scratchy auto part
Owly soho sold me an auto part for my car. When compared to other websites, it was relatively inexpensive. Only after I received the product did I realize it was not brand new and was all scratchy, which explains the low price. I was quite dissatisfied with their service, and there are no refunds available.
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Unable to cancel the transaction
I ordered something around three weeks ago, and it claimed it will arrive within a week. I waited two weeks before contacting customer service, and I was kept on hold indefinitely. Because the site claims that the things have already been dispatched, I am unable to cancel the transaction and receive a refund.
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Does not sell genuine components
Don’t buy anything from OWLY SOHO since you’ll end up paying for it afterwards, and they don’t offer refunds. They don’t sell genuine components, and their customer service is terrible. Brothers and sisters, beware.
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Deceiving
I placed an order for some new car accessories. I checked out since I needed to make a cash payment. The sum was listed on the internet, but when the product arrived, the delivery man demanded more money than was stated on their website’s checkout page!! Deceiving.
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Late delivery
They took a long time to deliver a product. At the time of purchase, I told them that I needed the accessories immediately, so I paid an extra fee for expedited delivery. They said they would deliver within 24 hours, and the average delivery period is 5-7 days. I received my buy after 4 days. It was a huge letdown.
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Lower quality than expected
I requested a return for the car accessories I received two weeks ago since they were of lower quality than expected. Until today, no one has arrived to pick them up!
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Really primary website
This webpage is completely amateurish. Because there was so much disinformation on the internet, I didn’t comprehend most of the functionality of the accessories offered. This is a really primary website!
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Not reachable
They’re not reachable; I’d want to buy car accessories, but they’re unresponsive, not returning calls or responding through their website.
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Not replying on the internet
I’ve been trying to contact them for two weeks because I’d like to make an order for car accessories, but I can’t get through; they’re not available at their customer service number, and they’re not replying on the internet!
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Not cooperative enough
Owly soho is not cooperative enough; I placed an order with them and received a product that was not what I had bought; when I requested a replacement, they were unresponsive!
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Not worth it
Second, their prices are greater than those of other companies because the item’s accurate description was not published on the website. Buying accessories from here isn’t worth it.
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No answer from their side
How can a company like this market such a product? I got two light bulbs for my car, however when I tried them in my car, it switched off by itself after only three days! I attempted to contact the firm but received no answer.
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Quite unprofessional
I’m not sure if the delivered item was opened by another customer or maybe the driver. My stuff arrived on time, however it was all destroyed! When I queried why the item had been opened when the driver delivered it to me, he told me that it was not his problem and that I should return it to the firm. This is quite unprofessional.
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Unacceptable
I bought car components, and they took a long time to arrive, more than ten days, which is unacceptable, and when I opened the package, the goods was broken on one side. I filed a claim for an exchange or refund, but no one showed up. It’s been a week since we last spoke.
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Quite aggravating
The Owly Soho website is not user-friendly, and when I try to buy something, it takes me to the buyer’s details page. I tried three or four times but was unable to contact them. It’s quite aggravating.
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Delivery took two weeks longer
Spare parts took two weeks longer than expected based on the confirmation e-mail. I attempted to contact the vendor for more than a week without receiving a response. He said that he couldn’t help!
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They are not getting anything done
My automobile has had a damaged mirror for a long time, and I have been unable to contact them to get it repaired. They promise to provide excellent customer service, but in fact, they do not swap or replace items in a timely manner. It is preferable to avoid such ruses.
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Not a good service
They don’t have most of the parts you’re looking for. Everything looks to be exceedingly expensive, and once money is received, shipping is tremendous pain.
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Will not deliver on time
Please look for a superior Automative components supplier in your area. They will ask you for a lot of information on the product, and they will not be able to deliver it on time. Because of their negligence, my car repair has been significantly delayed. Very dissatisfied.
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Avoid such ruses
My automobile has had a broken mirror for a long time, and I have been unable to contact them to have it repaired. They claim to provide excellent customer service, but in reality, they do not swap or replace things in a timely manner. It is preferable to avoid such ruses.
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Late delivery
The products are not delivered don time, the staff are very rude and do not support the customers and their needs, I do not recommend this
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Damaged when it arrived
I got something from owlysoho a long time ago and it was damaged when it arrived. I am quite enraged. I wanted to file an official complaint about their poor service, but there are no options to contact them. I’m completely disgusted.
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Fragile products
The products i ordered arrived after 3 weeks and the quality was horrible, it was so fragile and nothing like they describe it to be, I am not recommending these horrendous products
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No assistance with the exchange
Owly soho didn’t care to provide me the correct product, and they didn’t offer any assistance with the exchange. I’m quite dissatisfied with the services they provide.
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No reimbursement yet
I tried to purchase multiple times and they kept telling me there was a verification problem and that they would reimburse my money. I tried contacting customer care but to no avail.
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No updates
I have yet to receive my order, and they do not answer back to my emails; their customer care is terrible; do not trust them. I ordered over a month ago and they failed to inform me about my order no updates
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Did not provide the correct product
Owly soho didn’t care to provide me the correct product, and they didn’t offer any assistance with the exchange. I’m quite dissatisfied with the services they provide.
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Ripped me off
When I purchased a few of components, they completely ripped me off by giving me the mistaken order and refusing to restore my money. They just rob you of your funds. Furthermore, they take a long time to provide and give little clarification.
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Careless and unprofessional
Please look for a trustworthy Auto parts components supplier in your area. Because of their carelessness, my automobile repair has been significantly delayed. Very dissatisfied.
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Website is refusing to cooperate
The website is refusing to cooperate. Every time I went to look at their stuff, the page would freeze. It isn’t actually practical for everyone.
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Unpolite!!
They still haven’t delivered the products that I had ordered, its way past the due date, very irresponsible and unpolite I am not satisfied
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No reponse
This shop sold me my motorcycle parts and accessories, and their customer service was terrible. I messaged them several times but never received a response from them. Their service is delayed and disrespectful. This isn’t one I’d suggest.
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Stop ordering from here
Their auto components and accessories have a great monetary worth. Because of the excessive prices, I stopped ordering. I’ll definitely seek for one that’s within my budget.
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Not trustworthy
I do not suggest them since their customer service is of poor quality. My time was squandered, and I would not advocate utilizing their services since they are unprofessional.
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Products not shipped
I placed my order over a month back and I still haven’t received it, it is 2021, everything happens within a day if needed, this is unacceptable behavior
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They dont care about customers
I sought assistance from their customer service department in order to place an online order for certain accessories, but she refused to help me and simply advised me to follow the steps. I’m not sure I can trust them; they don’t seem to care about their clients.
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Inattentive to customers
I bought brake pads, and the workmanship is so bad that they are easily broken. Their customer service is extremely poor; they were inattentive to my communications and refused to help in any way.
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Dont know how to handle clients
This isn’t going to help me. They don’t know how to effectively handle their customers/clients. I don’t deserve to be treated like this.
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Unapproachable workers
I do not advocate utilizing this service since they do not keep their commitments. They’re hard to get a hold of, and their workers are unapproachable. I would not use their services in the future.
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Bad customer service
This is where I got my engine components and accessories. Their service is slow and arrogant. Despite many phone calls, messages, and emails, I have yet to receive an answer from them.
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Failed to address the issue
The products are fake, I did not receive what I ordered instead something else was shipped, and they are hard to communicate with and reach, after weeks they finally replied to my messages but did not address the issue
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Will not suggest this
I do not suggest owly soho because their customer service is of poor quality. My time was squandered, and I would not advocate using their services because they are unprofessional.
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Website malfunction
The website is cluttered and it is hard to place an order, they are not user-friendly and caused a lot of damage to my laptop.
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Out of stock
I ordered a set only to discover that they are out of stock and that I have no idea when I will receive them. When ordering parts in the future, I’ll make sure to utilize a more reliable company.
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Bad service
The items here are not nice, the products are not of good quality, I do not recommend anyone to buy the items from here. The service is very bad.
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Delivery is too expensive
Please improve your delivery service. It’s too sluggish and too expensive!
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Mediocre service!!
Would not order parts from here if i ever needed it. Could not find required accessories. only had really expensive but low quality products. Delivery can be from weeks to months.
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Unorganized work
The product quality is not good, It cannot be trusted because they do not even care about customer quality and the requirements, work is very shabby and unorganized
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Low quality motor accessories
Buying low-quality motor accessories and selling them at a premium price is not a good decision. Do not squander your time.
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Very slow paced
The services are very poor, there is no one to guide you or provide you with support, they do not care about the customers, service is extremely slow and the products took a really long time to arrive
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Annoyed response
When queried about rates, they were quite unpleasant to their consumers, responding with an annoyed tone.
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Incompetent
Took them 2 weeks to respond to my request. Very slow and incompetent services, i was not satisfied or pleased at all
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Difficult to locate!
Owly soho are difficult to locate. I’d want to buy some of their products, but no one has responded to my requests.
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Overpriced products!
The products they sell are of poor quality, took a long time to arrive, and are overpriced. This is not a good idea.
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No followup
The manager here is not helpful at all, i had asked them for a unique piece and they said they could have in imported but its been 3 weeks and there has been no update on the order.
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Irresponsible and incompetent
The parts i wanted were not shipped to me, they shipped the duplicate version of it and when i contacted them they said it might have been a mistake, so disappointing why are businesses so irresponsible
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Took 2 months to deliver
My request had been processing for weeks, they did not bother to deliver it on time, I had to wait for more than 2 months for the products to arrive.
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Never has any stock
Very difficult to find the parts you need, anything you need is somehow always out of stock and they never seem to refill the stock, I do not think they care about the business at all
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Lengthy refund process
Owly soho took an eternity to complete my order and didn’t even provide me with a quality product. I’m resolved to never work with them again because the refund process was so lengthy.
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Broken parts
My order was delivered to me but it was broken and in bad condition, like it was already used, i contacted them about it, they didn’t even apologize and were just rude to me
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Not satisfied
I did not receive the parts i ordered, instead, they sent in something else, i am not satisfied with their work and i think they should be more careful and pay attention to the job to avoid double work
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Delayed request
The request was delayed. Three months had passed since the order was placed. The apparel was of poor quality. I wanted to go back, but the customer service was terrible.
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Not user-friendly
They are not user-friendly, they shipped the wrong parts to me and weren’t agreeing to exchange them or provide me with a refund, very disappointing service
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Worst quality products
Their parts are not of good quality, i do not like their services, it is very poor and my order was not delivered in a good package which damaged the products
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Extremely unresponsive
Owly soho didn’t even provide me the precise parts I requested. The conversation took an eternity, and the staff was extremely unresponsive.
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Not safe to use
The products here are shipped after months and they do not seem safe to use, it is not of good quality and some of these products were even damaged. I do not recommend you to buy here it is dangerous
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Risky to use
Their product quality is really bad and poses as a hazard to use, it is not safe and trusty to use their products in our cars.
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Incredibly slow service
The products were shipped very late and the quality of the product is also not good. It would be appreciated if you could finish the work more quickly and not have customers wait for a long while. It will only make you lose your orders.
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Incredibly slow service
The products were shipped very late and the quality of the product is also not good. It would be appreciated if you could finish the work more quickly and not have customers wait for a long while. It will only make you lose your orders
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Very expensive
The prices for the parts are not reasonable at all, it is unbelievably high and i do not condone this, they are being unreasonable and unprofessional
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Horrible engine parts!
The quality of their engine components is horrible and yet the prices are extremely high.
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Not effective in services
They should keep all the items in stock or remove them from the website so it is easier while shopping, please develop your customer care, it is not effective at all.
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Fake Product
The quality of the products is so bad, yet the prices are so high, The product is fake and very fragile, it is not a good option
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poor quality
The quality of the product is not good, it was not the right model and was delivered very late to me, i am not happy with the service and the quality at all
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Bad experience
All the parts i wanted were out of stock, they literally have nothing on the website, what is the point of the store even
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Not recommended
I’m trying to order few products but delivery charges are way high. Moreover equal to the price of products I’m trying to buy. Their services are really getting worst day by day. Delivery charges has been increased.
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No cooperation
The quality is so terrible that it is simple to break. I bought spark plugs. They do not wish to cooperate with my messages.
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horrible experience
Horrible setup! It’s definitely not like the website. You can’t go to a category and choose parts you have scroll thru entry item to look for whatever you want.
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Worst
Too much miss proper working.. Doesn’t show if the order is been done or confirmed or even the payment is made or not.
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Not cooperative!
The employees are not particularly cooperative with their consumers. They are really slow
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Bad
The return process is very bad…its been 12 days that my item reached to the warehouse but still didnt get any response till now…
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Not recommended
I order stuff when they came they’re different from what they showed in the website and they don’t send me some of the stuff I already paid for.
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Completely unsatisfied!!
Owly seemed to be a viable option to buy car accessories but i was very wrong. They do not contain most products and they only have ones that are way overpriced. Once you actually order something from them it doesn’t even arrive for ages
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No response
No response on customer service, my order was “delivered” but I never actually got it. Waited forever for it to come in for it to not actually come in.
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Error
I tried ordering twice and they keep telling me about verification error and refunding my money, I talked to customer service but no use.
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Took weeks to process!!
My request took weeks to process and owly soho didn’t bother to provide the good quality of the items I ordered. I had to wait for more for an exchange, and little progress even then. Finally, I had to ask for reimbursement, and the personnel was extremely rude.
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Don't work
Don’t work . Tried ordering parts .Parts in the basket and cannot go further .
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worthless
This website with useless information.. you try to search parts and it does nothing.. worthless
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Very slow service
The shipping took an unbelievable amount of time, there’s no way to track the orders and it was so expensive to just ship the product to me, a waste of money.
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Worst experience
It comes up with message (fail to register). Can’t log in, always giving an error message or failed to log in message.
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poor quality
the quality of the product is not great and the items i ordered were delivered after a long time, i had to keep calling them to follow up as they do not do it on their own.
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Infuriating!!
I tried out Owly to buy a couple of accessories for my car and they did not have most of them on their website. Even after i found a couple of them they never arrived and i never even received a refund.
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Lost all of my money!!!
I lost all of my money completely when I had ordered a few pieces and owly soho is not refunding the false order. They also take a long time to deliver and provide no clarity whatsoever.
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Bad customer service
The parts i ordered 3 weeks ago have still not been delivered, i tried contacting them multiple times before they answered and she told me to wait for another week and hung up on me.
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Parts Missing
Not just missing some cars, it’s missing complete manufacturers. Doesn’t give all versions of each model. Very poor website…
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Unreliable!
A big no to their service
Non-qualified and unskilled staff
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Bad experience
They took a really long time to respond to me, and ive been waiting for my order for a really long time, no response from them yet, i demanded for a refund and they were just rude.
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Risky
I had ordered many items from here but the quality is so bad, the products do not seem durable, and they are not up to the standard for automotive parts, it is risky to purchase from here
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Late delivery of product
The parts I ordered have still not arrived, its been 2 weeks no reponse from the customer service, I am not happy with this company.
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Not consumer friendly
I did not recieve the parts that i had ordered instead received something else and when i had inquired about it, they said it is not possible to exchange now.
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Website is not updated
the website’s search engine doesn’t work and doesn’t bring relevant results, it took me a long time to find the product I wanted and once I placed my order, they sent me a mail saying it is not available such bad service.
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Just links
Joining to website only and very very very advertisement…..Just links the store’s web page. This is a complete waste of time.
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Very deceived!!!
You will be asked so much about the product and they will not even provide it to you on time. Due to their negligence, my automobile fix was so delayed. Very deceived
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Bad experience
The website doesn’t have enough information and my card kept getting declined, it is so disappointing
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Couldn't find the parts!!
They lack most parts that you enquire about. Everything appears to be very high priced and once they get the payment the delivery is a real hassle.
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Unorganized!
I have received items very different from those I had ordered! Very unorganized team!
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Dangerous
The quality of the product is not good, the website is also dangerous to work with, Do not trust these people
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difficult find the parts
Very difficult find the parts you need at a location that is close to yours. It’s even harder to try and get parts to ship to your location. The store’s are wonderful but their website leave a lot to be desired.
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Fraud
They sent wrong items then harassing customer for refund, by repeatedly asking for invoice, pictures and other things..
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Very unprofessional
Very unprofessional service had to call them up to six times till they finally answered me and told me about things, The quality of the material is not standardized and i am not happy with the experience i had to go through with them.
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Can't place orders
Can’t place orders within the website, an error occurs after I input shipping address and Called customer support and they weren’t able to fix it.
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deletes the previous item
Every time an item is added to the cart it deletes the previous item. Constantly removes items from the basket while trying to compile the order. Super frustrating and annoying.
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Doesn't work
Doesn’t work, gets an error with every search. Webpage not available!!!ERR_FILE_NOT_FOUND
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Inaccessible!
I want to get my auto accessories, but they do not respond, do not take calls, or don’t react on their website. They’re not accessible.
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Big scam!
The last place to properly search for and order automotive parts. I ordered a few parts for my car and they never arrived. When i contacted the customer service they said they have zero idea about my order. Im outraged
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Bad quality
The items I ordered got delivered very very late, the customer service was not accomodating and I was very distressed after the entire experience, I was not highly satisfied with the quality of products too
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Difficult to Find
This isn’t very user friendly, it’s difficult find the parts you need at a location that is close to yours. It’s even harder to try and get parts to ship to your location.
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Very bad service
The parts i had ordered arrived so late, they were not upto the quality and mark that i wanted and their customer service is horrible they werent ready to accept the return of the product.
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Really disappointing
They did not worry about giving me the appropriate item, nor did they help me exchange anything. The services they offer are really disappointing.
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Please don't buy
Very hopeless app. I have ordered on April and paid full amount in advance. But after that they are neither responding back nor returning my amount even after so many messages on mail and WhatsApp. Plz don’t buy anything from this site or don’t pay in advance…I fixed my car complain at local shop itself…
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Unprofessional
I ordered a motor from them and they are very unprofessional, and the order got delivered very very late, They were not accommodating. I would not recommend it.
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server is slow
Their server is slow. The search engine doesn’t bring back relevant results. After adding items to the cart, the cart doesn’t suggest relevant items. For instance, if you’re doing brakes, it doesn’t suggest brakkleen chemical. Rebate listed on opening page can’t be found anywhere on websites so that you can apply. And lastly, the vehicle options are incomplete. Such as for my Toyota Tacoma it does not list the SR5 model or S Runner
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Bad quality
I ordered some motor parts for my car, the durability of the product is so bad, service was bad and they were not ready to communicate with me.
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Undelivered products!
Really couldn’t find the parts i needed to and i ordered a few accessories which has not yet been delivered. Had a very unpleasant interaction with the customer care employee who refused to help me
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Negligent
They’re going to ask for so many specifics about the product and not even get it to you on time. Due to their negligence, my automobile fix was delayed so long.
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Does not cover basic cars
Useless Website!!! Can’t even Search…Doesn’t even recognize Alfa Romeo as a make and Does not cover basic cars …Would not find ford mondeo which is a common car didn’t even get to input part….
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Less products
Need a way to short according to vehicle and brand…Also products are very less…Not a single thing I want is here.
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Do not trust
I havent even recieved my order yet, they do not respond to my messages, the customer service is horrible, do not trust them.
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Keeps logging me out
Keeps logging me out, I want the shipping but try to add anything to the basket and it never goes in. I tried to add 10+ items for 2 different cars and nothing works.
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Web page unavailable
Web page unavailable after opening way too much, sometimes can’t get it to load up or crashes right after selecting vehicle. Always say internet error if lock phone then open back up to the websites.
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Doesn't have all the makes and models.
No matter the year of vehicle I enter “No match is found”…Can’t entire car details. Can’t even put the year of car in and then enter the other detail because it won’t accept any year I put in.
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Completely disappointed
Completely disappointed!!! Worst app and customer support. Fraudulent. I selected one item to get ordered. When I was proceeding for payment the app ordered something else. Somehow I was connected to support. I provided them information they canceled the order and status was refunded as shown by them. But actually I never got my refund. I provided them proofs for transaction of order from my bank. The support is saying I was never charged for that item. Wow what a Perfect scamster!!
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Worst
Don’t waste your time with this websites!!! can’t find my parts nor identify parts…Whenever I search a car part, 90% of the time it doesn’t work…
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Bad quality
I ordered a part for my car and it was cheap, but it wasnt a new item.
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Does not function properly!!
Owly soho is the worst place one could try to buy parts from. Very under established and a very big hassle to actually get the product delivered. Really bad customer service and you’re lucky if the product delivered is the right one.
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Frustrating!!
About three weeks ago, I ordered an item, which said I’d receive it within a week. I’ve been calling customer service for two whole weeks, and I have always been put on hold. I cant even cancel the order and receive a refund as the website says the items have been shipped already.
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misleading
A lot of fake information about the products, Nothing even makes sense, do not recommend
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no response
Checkout problem, not able to purchase a single product and also no response from customer service.
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scam websites
Totally spammy website. Sends tons of emails to me and I have never purchased a damn thing!!!! 100% Scam….
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bad experience ever
Absolute waste of time and Money!!!!when I searched for Opel as key word since part name search didn’t show anything. Disappointing!
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Frustrating app
Can’t retrieve prices. It’s been ages since your online quote service has been down…App is very frustrating to use.
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Immaculate waste of time
If you want a part for your car and want it fast they are not the solution. This website does not help you in any way but only makes you go behind them for days and weeks on end to get your product delivered.
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Worst experience
I am not at all able to place an order here.. Worst app till date ….Not able to add my shipping address
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Too long to process!
It took them weeks to process my application and then did not bother to supply the parts I had ordered with the right quality.
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Wrong parts delivered!!
Totally ripped me off when i ordered a couple of parts by sending me the wrong order not refunding. They just loot you of your money. Also they take a long time to deliver and does not provide any sort of clarity.
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Awful customer care!
I ordered brake pads but didn’t get them. I’ve been trying to contact the seller but they said they’re not going to take responsibility. This is the first time I complain about any shop online and it’s because of the awful customer service.
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Garbage
Garbage!!!The app doesn’t do anything other than list online car part websites. There is no search function, and definitely no comparison of stock between suppliers. Seems like a pointless app to me.
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absolutely useless
This company is absolutely useless, supplied wrong goods twice. Do not use them, you will regret it. Would be better if instead of keep changing discount offers, they just offered best prices all the time.
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Deliberate scam!!
I placed an order 2 weeks ago and my product has still not arrived. I tried to get a refund but they kept telling me my order was on the way and went unresponsive after. Save your money people
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Not genuine
The products don’t seem genuine and the customer service is bad.
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Garbage
Garbage!!!Don’t buy anything here, trust me. I declined the order because it was a month late. I’m still waiting for a refund for three months because it’s not a “priority”. an order I didn’t touch. unprofessional, there are all kinds of excuses.
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bad delivery
delivery is very poor. I ordered parts 6 days ago and still haven’t received them. For that length of time waiting its easier to spend slightly more and get parts same day from a local supplier
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Not worth it
After ordering a package found out that they’re not even available and don’t know if I’ll even get what I ordered. I’m sure that I’ll use a reputable firm next time I order items.
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Useless
Its Useless!!!This app links to websites, if I wanted to go to websites I would stick to a web browser. This is pure rubbish!! What a Waste of resources!! Someone else might think otherwise, this is just my opinion. The app does nothing. It’s just links to some websites.
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Sluggish
I’ve purchased engine parts and accessories from this place. Their service is very unprofessional and sluggish. I have not even gotten a response from them yet even though I have sent tons of calls, texts, and emails.
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Betrayal
It took me weeks to process my request and they didn’t worry about providing the parts I ordered in a good condition. I had to wait longer for exchange and no progress even then. I eventually had to request reimbursement.
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Pathetic service
Cannot be trusted. When parts were ordered they sent wrong parts in the first case inspite of confirming before ordering. Then when it comes to replace the product was a real challenge to contact the customer service team as no one responds back to you. In the end you land up with wrong parts even after paying for return of product. I wonder if they continue to do business like this, no customer or client can trust them. Pathetic service….
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Delivery man was so rude
Our package arrived a week later than expected and we had no response from the entire team the whole time. We just asked the delivery man too and he was blatantly ignoring us and was very rude. Overall a very bad experience.
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Defective product
I bought a auto part from them for my car. It was very cheap when compared to other websites. Only after i received the product i found it was not a new one and it was all scratchy that’s the reason for low cost. Highly disappointed with there sevice and there is no returns as well
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Delivery took too long and bad customer service
I had ordered an item around three weeks back and it said that I would receive it within a week. I waited for two whole weeks before I contacted customer care and I was put on hold forever. I cant even cancel the order and get a refund because the site says that the items have already been shipped.
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No sale voucher
OWLY SOHO provides some sale vouchers on some accessories for specific types of cars. I purchased two pieces of accessories for my car. When I checked out, I find that the sale isn’t applied. I tried more than once but with the same result.
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Poor Delivery
I have placed an order of Night Breaker Halogen Bulbs lights, and I told them that I need this on an urgent basis they agreed, but I got delivery after 6 six days, as they said they will take 48 hours maximum.
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Not worthy
Dont buy anything from OWLY SOHO because you will suffer later and they dont have a refund policy. They dont sell genuine parts and have a poor customer support. Beware brothers and sisters.
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Pay more!
I placed an order for some accessories for my new car. I checked out as I wanted to pay in cash. The amount was stated on the website but when the order came, the delivery guy asked for more amount of money than stated on the checkout page on their website!! Deceiving.
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Different accessories delivered
I received totally different accessories than the ones I ordered! Actually, I received accessories for a different car. The team is absent-minded!!
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Highly Disappointed with them
They took a long delivery time to deliver a product at the time of purchase I had told them that I want the accessories on urgent basis so I paid an extra amount for immediate delivery they said they will deliver within 24 hours, and normal time 5-7 days I got my purchase after 4 days. Highly disappointing.
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Refund took so long time
I requested a refund for the accessories I’ve got to my car from two weeks ago as I found that they’re of poor quality than expected. No one comes to pick them up until now!
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Not Trustworthy
I had ordered a thermostat from their website and they mentioned there that they will refund under certain conditions. when I received the product that was not of my requirement, I asked them to replace it first they said the product is not available with them and for refund they refused.
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Primary website
This website is totally unprofessional. I didn’t understand most of the features of the accessories provided on the website as there was a lot of misinformation. Very primary website!
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High prices for the accessories
I wanted to purchase some accessories for my car but I found that their prices are so high. I saw the same accessories in a shop beside my home but at a lower price than this one provided on the OWLY SOHO website.
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Inaccessible
They are not accessible, I want to purchase accessories for my car, but they are unresponsive, not attending calls nor are they responding through their website.
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Unreachable
I am trying to reach them for two weeks, I want to place an order of accessories for my car, but not reach them, they are not available at their customer service number, nor responding via the website!
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Not cooperative
They are not cooperative enough, I placed an order with them, and the product I received was not what I had ordered, when I ask to replace they get unresponsive!
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No proper description of the product available
The proper description of the item was not available on the website, second, their prices are higher than other companies. Not worth it to buy accessories from here.
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Non-refundable
I got one light bulb for my father’s car as I heard about the products of this company and how they’re good. Unfortunately, the order arrived but I wanted to return it as my father bought one already without me knowing. I contacted the company but they told me that there’s no refund! Totally opposite to what they’re claiming on their website.
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Low quality products than expected
How can such a company sell a product like this? I ordered two light bulbs for my car, but disappointingly when I tried them with my car, just three days and it turned off by itself! I tried to contact the company but with no response.
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Damaged item
Not sure if the item delivered was opened by another customer or even by the driver or so. My order arrived early but all of it was damaged! The package even was opened when the driver delivered it to me, and when I asked him, he told me to return it to the company as it’s not his issue! Very unprofessional.
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Disappointing
I have purchased accessories for my car, they took a long delivery time like more than 10 days which is really not good, and when I opened the box product was broken from one side. I claim for exchange or refund, no one came. It’s been a week.
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Just Avoid
Owly Soho website is not user-friendly and when I go to the buy option it stuck on the buyer’s information page, I tried 3 to 4 times but couldn’t reach them. Highly frustrating.
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Low quality packaging
The packaging was not as described in the item specifications panel. I found the box opened and having a small adhesive tape. Not sure if someone used to open this box and if yes why though?
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long time delivery
Spare parts took 2 more extra weeks than aligned through the confirmation e-mail. I tried to contact the seller without any replies from his side even for more than 1 week. When he replied, he could not support!
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Parts are not genuine
I purchased for my car 4 spark plugs which was had a description that can be used on passat. After receiving the parts, my technician told me that they are not compatible on my car which is the same type as per description.
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Useless
Please just find yourself a better Automative parts provider near your place. They will ask you for so many details regarding the product and you will not even deliver it to you on time. My car fixing has been delayed so much because of their irresponsibility. Very disappointed.
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Useless
My car had this broken mirror for so long and I have not been able to reach them to fix it. They claim that they have a good customer service but in reality they will not exchanged or replace the products on time. Better to avoid such scams.
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Would not recommend
I had to stop by the store last week to pick up my own accessories for my vehicles because they weren’t delivering mine for so long . Its totally not worth the wait or the money and the customer service is terrible as well .
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Do not recommend
I ordered a product from owlysoho a long time ago and it came broken . I am very infuriated . I wanted to give them formal complaint for their terrible services but they have no ways of reaching back to them . Utterly disgusted .
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Online scam
I gave them the brand and model number for the products a long while ago and I have to yet receive the products so i went and purchases it from another store . This is just another online scam .
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Not worth it
They didn’t bother to give me the right product and they didn’t help with the exchange or anything either . Very disappointed with the services they offer .
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SCAMMER
Scammer! I purchased one of their products last 1st of February but until now I still didn’t get the product yet. I requested to cancel my order but they told me that it’s not possible anymore since they already sent the package. How come they sent it when I’m not receiving any package at all. Terrible!
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Poor Quality
I purchased one of their accessories for my car and I had it for a month only but now it’s not compatible anymore. I can no longer use it. My gosh! what a poor quality.
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Slow
The site is not cooperating. Every time I checked their products the page keeps on freezing. It’s not really convenient for everyone.
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Cannot be trusted!
Me and my husband just bought one of their accessories but we never expected that it’s way different than the photos. We felt cheated! Lesson learned, not to easily trust on what you can see on the photos.
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Not Affordable
Their Automotive parts and Accessories are high value. I didn’t continue to order because of the high prices. I will surely look for the affordable one.
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Not Supportive
I asked help to their support to order some accessories online but she didn’t assist me she just told me to follow the process. I don’t think I can trust them, they are not supportive to their customers.
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Not Budget Friendly
The prices are quite high. This is not budget friendly.
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Unknowledgeable
This is not helping me, they don’t know how to manage their customers/clients well. I don’t deserve this kind of treatment.
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Inadvisable
The quality of their products are not good. Most of their products are expensive too compared to other online shops. It’s not advisable.
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Poor
I do not recommend using this service, they do not fulfill the promises they make. They are difficult to reach and their employees are not approachable. I would not use their service again.
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Not recommended
I do not recommend them, the company has very low quality customer service. My time was wasted, I do not recommend using their service as they are not professional.
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Horrendous
I ordered brake pads from this store but did not receive them. I tried to reach out to the seller but they said that they will not be responsible. This is the first time I have ever complained online about any store and it’s because of the horrendous customer service.
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Mistake
Ordered a set come to find out these are not even in stock and have no idea when I will even get them.. Next time I will be sure to use a more reputable company when ordering parts.
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Hassle
Ordered accessories but didn’t come woth the full set. I’ll get my refund from you. Too much hassle!
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Too slow
Please improve your shipment it’s too slow and it cost too much!
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Too much
Not a wise choice to buy motor accessories cheap quality and yet they are selling them at high price. Don’t waste your time.
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Unprofessional and Rude
Quite rude to their customers if asked them the prices they answered in an irritated tone.
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Unprofessionals
They are hard to reach. I want to purchase some of their items but no one answered my inquiries.
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Very low
The items they are selling are low quality, took forever to ship, and also the prices are high. Not recommended.
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Cant be trusted
They cannot be trusted with their service. Shipping is took too long to processand thr quality lf their products is very bad. Would’t recommend this.
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extremely horrible
they took so long to process my order and didnt even give me a quality. The refund process was so exhaustive i am determined to never work with them again.
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horirble experience
1) request was slow
2)delivery was three months late
3) clothing quality was horrible
4) i wanted to return but customer service is horrible
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Irresponsible and unresponsive.
They didnt even bother to send me the correct parts i asked for. the exchange took forever and the staff was super unresponsive.
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Very bad quality
I bought spark plugs and when it arrived they were all damaged. I contact them and told me I will get my refund but they disappear.
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Low rate and fake
The quality of their motor parts are fake and yet the pricing is high not worth the money.
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Bad quality
I purchased spark plugs and the quality is so poor that it’s easy to break. Their service is also bad they are unresponsive to my messages and didnt want to cooperate at all.
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Worst service
Worst service specially the staffs are not cooperative with their customers. They ship really slow
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Poor service!
I bought my motor parts and accessories at this store and their service is really poor. I message them how many times but I didnt get an answer from them not even once. Very unprofessional and their service is slow. Im nlt recommending this one.
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Deceiving and rude
They took weeks to process my request and then didn’t bother to deliver a good quality of the parts i had ordered. I had to wait more to get an exchange and even then no progress. I had to finally demand refund and the staff was SO RUDE about it. RIDICULOUS.
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