Dangerous

OWLY SOHO – Automotive parts and accessories

Based in Austria, owly-soho has been an eBay member since 05 Oct, 2015

Summary

Name: OWLY SOHO

Description: Based in Austria, owly-soho has been an eBay member since 05 Oct, 2015

eBay.co.uk/usr/owly-soho

User Review
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Comments Rating 1.42 (213 reviews)
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213 Comments
  1. Late delivery

    • (2)
      Overall Rating

    They took a long time to deliver a product. At the time of purchase, I told them that I needed the accessories immediately, so I paid an extra fee for expedited delivery. They said they would deliver within 24 hours, and the average delivery period is 5-7 days. I received my buy after 4 days. It was a huge letdown.

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  2. Lower quality than expected

    • (3)
      Overall Rating

    I requested a return for the car accessories I received two weeks ago since they were of lower quality than expected. Until today, no one has arrived to pick them up!

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  3. Really primary website

    • (3)
      Overall Rating

    This webpage is completely amateurish. Because there was so much disinformation on the internet, I didn’t comprehend most of the functionality of the accessories offered. This is a really primary website!

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  4. Not reachable

    • (3)
      Overall Rating

    They’re not reachable; I’d want to buy car accessories, but they’re unresponsive, not returning calls or responding through their website.

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  5. Not replying on the internet

    • (3)
      Overall Rating

    I’ve been trying to contact them for two weeks because I’d like to make an order for car accessories, but I can’t get through; they’re not available at their customer service number, and they’re not replying on the internet!

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  6. Not cooperative enough

    • (3)
      Overall Rating

    Owly soho is not cooperative enough; I placed an order with them and received a product that was not what I had bought; when I requested a replacement, they were unresponsive!

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  7. Not worth it

    • (3)
      Overall Rating

    Second, their prices are greater than those of other companies because the item’s accurate description was not published on the website. Buying accessories from here isn’t worth it.

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  8. No answer from their side

    • (3)
      Overall Rating

    How can a company like this market such a product? I got two light bulbs for my car, however when I tried them in my car, it switched off by itself after only three days! I attempted to contact the firm but received no answer.

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  9. Quite unprofessional

    • (3)
      Overall Rating

    I’m not sure if the delivered item was opened by another customer or maybe the driver. My stuff arrived on time, however it was all destroyed! When I queried why the item had been opened when the driver delivered it to me, he told me that it was not his problem and that I should return it to the firm. This is quite unprofessional.

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  10. Unacceptable

    • (3)
      Overall Rating

    I bought car components, and they took a long time to arrive, more than ten days, which is unacceptable, and when I opened the package, the goods was broken on one side. I filed a claim for an exchange or refund, but no one showed up. It’s been a week since we last spoke.

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  11. Quite aggravating

    • (3)
      Overall Rating

    The Owly Soho website is not user-friendly, and when I try to buy something, it takes me to the buyer’s details page. I tried three or four times but was unable to contact them. It’s quite aggravating.

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  12. Delivery took two weeks longer

    • (3)
      Overall Rating

    Spare parts took two weeks longer than expected based on the confirmation e-mail. I attempted to contact the vendor for more than a week without receiving a response. He said that he couldn’t help!

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  13. They are not getting anything done

    • (1)
      Overall Rating

    My automobile has had a damaged mirror for a long time, and I have been unable to contact them to get it repaired. They promise to provide excellent customer service, but in fact, they do not swap or replace items in a timely manner. It is preferable to avoid such ruses.

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  14. Not a good service

    • (1)
      Overall Rating

    They don’t have most of the parts you’re looking for. Everything looks to be exceedingly expensive, and once money is received, shipping is tremendous pain.

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  15. Will not deliver on time

    • (3)
      Overall Rating

    Please look for a superior Automative components supplier in your area. They will ask you for a lot of information on the product, and they will not be able to deliver it on time. Because of their negligence, my car repair has been significantly delayed. Very dissatisfied.

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  16. Avoid such ruses

    • (3)
      Overall Rating

    My automobile has had a broken mirror for a long time, and I have been unable to contact them to have it repaired. They claim to provide excellent customer service, but in reality, they do not swap or replace things in a timely manner. It is preferable to avoid such ruses.

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  17. Late delivery

    • (1)
      Overall Rating

    The products are not delivered don time, the staff are very rude and do not support the customers and their needs, I do not recommend this

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  18. Damaged when it arrived

    • (3)
      Overall Rating

    I got something from owlysoho a long time ago and it was damaged when it arrived. I am quite enraged. I wanted to file an official complaint about their poor service, but there are no options to contact them. I’m completely disgusted.

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  19. Fragile products

    • (1)
      Overall Rating

    The products i ordered arrived after 3 weeks and the quality was horrible, it was so fragile and nothing like they describe it to be, I am not recommending these horrendous products

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  20. No assistance with the exchange

    • (2)
      Overall Rating

    Owly soho didn’t care to provide me the correct product, and they didn’t offer any assistance with the exchange. I’m quite dissatisfied with the services they provide.

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  21. No reimbursement yet

    • (1)
      Overall Rating

    I tried to purchase multiple times and they kept telling me there was a verification problem and that they would reimburse my money. I tried contacting customer care but to no avail.

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  22. No updates

    • (1)
      Overall Rating

    I have yet to receive my order, and they do not answer back to my emails; their customer care is terrible; do not trust them. I ordered over a month ago and they failed to inform me about my order no updates

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  23. Did not provide the correct product

    • (3)
      Overall Rating

    Owly soho didn’t care to provide me the correct product, and they didn’t offer any assistance with the exchange. I’m quite dissatisfied with the services they provide.

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  24. Ripped me off

    • (1)
      Overall Rating

    When I purchased a few of components, they completely ripped me off by giving me the mistaken order and refusing to restore my money. They just rob you of your funds. Furthermore, they take a long time to provide and give little clarification.

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  25. Careless and unprofessional

    • (1)
      Overall Rating

    Please look for a trustworthy Auto parts components supplier in your area.  Because of their carelessness, my automobile repair has been significantly delayed. Very dissatisfied.

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  26. Website is refusing to cooperate

    • (3)
      Overall Rating

    The website is refusing to cooperate. Every time I went to look at their stuff, the page would freeze. It isn’t actually practical for everyone.

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  27. Unpolite!!

    • (1)
      Overall Rating

    They still haven’t delivered the products that I had ordered, its way past the due date, very irresponsible and unpolite I am not satisfied

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  28. No reponse

    • (1)
      Overall Rating

    This shop sold me my motorcycle parts and accessories, and their customer service was terrible. I messaged them several times but never received a response from them. Their service is delayed and disrespectful. This isn’t one I’d suggest.

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  29. Stop ordering from here

    • (2)
      Overall Rating

    Their auto components and accessories have a great monetary worth. Because of the excessive prices, I stopped ordering. I’ll definitely seek for one that’s within my budget.

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  30. Not trustworthy

    • (1)
      Overall Rating

    I do not suggest them since their customer service is of poor quality. My time was squandered, and I would not advocate utilizing their services since they are unprofessional.

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  31. Products not shipped

    • (1)
      Overall Rating

    I placed my order over a month back and I still haven’t received it, it is 2021, everything happens within a day if needed, this is unacceptable behavior

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  32. They dont care about customers

    • (3)
      Overall Rating

    I sought assistance from their customer service department in order to place an online order for certain accessories, but she refused to help me and simply advised me to follow the steps. I’m not sure I can trust them; they don’t seem to care about their clients.

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  33. Inattentive to customers

    • (1)
      Overall Rating

    I bought brake pads, and the workmanship is so bad that they are easily broken. Their customer service is extremely poor; they were inattentive to my communications and refused to help in any way.

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  34. Dont know how to handle clients

    • (3)
      Overall Rating

    This isn’t going to help me. They don’t know how to effectively handle their customers/clients. I don’t deserve to be treated like this.

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  35. Unapproachable workers

    • (3)
      Overall Rating

    I do not advocate utilizing this service since they do not keep their commitments. They’re hard to get a hold of, and their workers are unapproachable. I would not use their services in the future.

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  36. Bad customer service

    • (1)
      Overall Rating

    This is where I got my engine components and accessories. Their service is slow and arrogant. Despite many phone calls, messages, and emails, I have yet to receive an answer from them.

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  37. Failed to address the issue

    • (1)
      Overall Rating

    The products are fake, I did not receive what I ordered instead something else was shipped, and they are hard to communicate with and reach, after weeks they finally replied to my messages but did not address the issue

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  38. Will not suggest this

    • (3)
      Overall Rating

    I do not suggest owly soho because their customer service is of poor quality. My time was squandered, and I would not advocate using their services because they are unprofessional.

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  39. Website malfunction

    • (1)
      Overall Rating

    The website is cluttered and it is hard to place an order, they are not user-friendly and caused a lot of damage to my laptop.

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  40. Out of stock

    • (3)
      Overall Rating

    I ordered a set only to discover that they are out of stock and that I have no idea when I will receive them. When ordering parts in the future, I’ll make sure to utilize a more reliable company.

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  41. Bad service

    • (1)
      Overall Rating

    The items here are not nice, the products are not of good quality, I do not recommend anyone to buy the items from here. The service is very bad.

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  42. Delivery is too expensive

    • (2)
      Overall Rating

    Please improve your delivery service. It’s too sluggish and too expensive!

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  43. Mediocre service!!

    • (1)
      Overall Rating

    Would not order parts from here if i ever needed it. Could not find required accessories. only had really expensive but low quality products. Delivery can be from weeks to months.

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  44. Unorganized work

    • (1)
      Overall Rating

    The product quality is not good, It cannot be trusted because they do not even care about customer quality and the requirements, work is very shabby and unorganized

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  45. Low quality motor accessories

    • (3)
      Overall Rating

    Buying low-quality motor accessories and selling them at a premium price is not a good decision. Do not squander your time.

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  46. Very slow paced

    • (1)
      Overall Rating

    The services are very poor, there is no one to guide you or provide you with support, they do not care about the customers, service is extremely slow and the products took a really long time to arrive

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  47. Annoyed response

    • (3)
      Overall Rating

    When queried about rates, they were quite unpleasant to their consumers, responding with an annoyed tone.

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  48. Incompetent

    • (1)
      Overall Rating

    Took them 2 weeks to respond to my request. Very slow and incompetent services, i was not satisfied or pleased at all

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  49. Difficult to locate!

    • (2)
      Overall Rating

    Owly soho are difficult to locate. I’d want to buy some of their products, but no one has responded to my requests.

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  50. Overpriced products!

    • (3)
      Overall Rating

    The products they sell are of poor quality, took a long time to arrive, and are overpriced. This is not a good idea.

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  51. No followup

    • (1)
      Overall Rating

    The manager here is not helpful at all, i had asked them for a unique piece and they said they could have in imported but its been 3 weeks and there has been no update on the order.

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  52. Irresponsible and incompetent

    • (1)
      Overall Rating

    The parts i wanted were not shipped to me, they shipped the duplicate version of it and when i contacted them they said it might have been a mistake, so disappointing why are businesses so irresponsible

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  53. Took 2 months to deliver

    • (1)
      Overall Rating

    My request had been processing for weeks, they did not bother to deliver it on time, I had to wait for more than 2 months for the products to arrive.

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  54. Never has any stock

    • (1)
      Overall Rating

    Very difficult to find the parts you need, anything you need is somehow always out of stock and they never seem to refill the stock, I do not think they care about the business at all

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  55. Lengthy refund process

    • (3)
      Overall Rating

    Owly soho took an eternity to complete my order and didn’t even provide me with a quality product. I’m resolved to never work with them again because the refund process was so lengthy.

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  56. Broken parts

    • (1)
      Overall Rating

    My order was delivered to me but it was broken and in bad condition, like it was already used, i contacted them about it, they didn’t even apologize and were just rude to me

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  57. Not satisfied

    • (1)
      Overall Rating

    I did not receive the parts i ordered, instead, they sent in something else, i am not satisfied with their work and i think they should be more careful and pay attention to the job to avoid double work

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  58. Reply
    William Mccormick July 12, 2021 at 3:45 PM

    Delayed request

    • (2)
      Overall Rating

    The request was delayed. Three months had passed since the order was placed. The apparel was of poor quality. I wanted to go back, but the customer service was terrible.

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  59. Not user-friendly

    • (1)
      Overall Rating

    They are not user-friendly, they shipped the wrong parts to me and weren’t agreeing to exchange them or provide me with a refund, very disappointing service

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  60. Worst quality products

    • (1)
      Overall Rating

    Their parts are not of good quality, i do not like their services, it is very poor and my order was not delivered in a good package which damaged the products

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  61. Extremely unresponsive

    • (3)
      Overall Rating

    Owly soho didn’t even provide me the precise parts I requested. The conversation took an eternity, and the staff was extremely unresponsive.

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  62. Not safe to use

    • (1)
      Overall Rating

    The products here are shipped after months and they do not seem safe to use, it is not of good quality and some of these products were even damaged. I do not recommend you to buy here it is dangerous

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  63. Risky to use

    • (1)
      Overall Rating

    Their product quality is really bad and poses as a hazard to use, it is not safe and trusty to use their products in our cars.

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  64. Incredibly slow service

    • (1)
      Overall Rating

    The products were shipped very late and the quality of the product is also not good. It would be appreciated if you could finish the work more quickly and not have customers wait for a long while. It will only make you lose your orders.

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  65. Incredibly slow service

    • (1)
      Overall Rating

    The products were shipped very late and the quality of the product is also not good. It would be appreciated if you could finish the work more quickly and not have customers wait for a long while. It will only make you lose your orders

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  66. Very expensive

    • (1)
      Overall Rating

    The prices for the parts are not reasonable at all, it is unbelievably high and i do not condone this, they are being unreasonable and unprofessional

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  67. Horrible engine parts!

    • (3)
      Overall Rating

    The quality of their engine components is horrible and yet the prices are extremely high.

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  68. Not effective in services

    • (1)
      Overall Rating

    They should keep all the items in stock or remove them from the website so it is easier while shopping, please develop your customer care, it is not effective at all.

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  69. Fake Product

    • (1)
      Overall Rating

    The quality of the products is so bad, yet the prices are so high, The product is fake and very fragile, it is not a good option

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  70. poor quality

    • (2)
      Overall Rating

    The quality of the product is not good, it was not the right model and was delivered very late to me, i am not happy with the service and the quality at all

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  71. Bad experience

    • (1)
      Overall Rating

    All the parts i wanted were out of stock, they literally have nothing on the website, what is the point of the store even

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  72. Not recommended

    • (2)
      Overall Rating

    I’m trying to order few products but delivery charges are way high. Moreover equal to the price of products I’m trying to buy. Their services are really getting worst day by day. Delivery charges has been increased.

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  73. No cooperation

    • (2)
      Overall Rating

    The quality is so terrible that it is simple to break. I bought spark plugs. They do not wish to cooperate with my messages.

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  74. horrible experience

    • (1)
      Overall Rating

    Horrible setup! It’s definitely not like the website. You can’t go to a category and choose parts you have scroll thru entry item to look for whatever you want.

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  75. Worst

    • (1)
      Overall Rating

    Too much miss proper working.. Doesn’t show if the order is been done or confirmed or even the payment is made or not.

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  76. Not cooperative!

    • (3)
      Overall Rating

    The employees are not particularly cooperative with their consumers. They are really slow

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  77. Bad

    • (1)
      Overall Rating

    The return process is very bad…its been 12 days that my item reached to the warehouse but still didnt get any response till now…

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  78. Not recommended

    • (2)
      Overall Rating

    I order stuff when they came they’re different from what they showed in the website and they don’t send me some of the stuff I already paid for.

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  79. Completely unsatisfied!!

    • (2)
      Overall Rating

    Owly seemed to be a viable option to buy car accessories but i was very wrong. They do not contain most products and they only have ones that are way overpriced. Once you actually order something from them it doesn’t even arrive for ages

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  80. No response

    • (1)
      Overall Rating

    No response on customer service, my order was “delivered” but I never actually got it. Waited forever for it to come in for it to not actually come in.

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  81. Error

    • (1)
      Overall Rating

    I tried ordering twice and they keep telling me about verification error and refunding my money, I talked to customer service but no use.

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  82. Took weeks to process!!

    • (1)
      Overall Rating

    My request took weeks to process and owly soho didn’t bother to provide the good quality of the items I ordered. I had to wait for more for an exchange, and little progress even then. Finally, I had to ask for reimbursement, and the personnel was extremely rude.

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  83. Don't work

    • (1)
      Overall Rating

    Don’t work . Tried ordering parts .Parts in the basket and cannot go further .

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  84. worthless

    • (1)
      Overall Rating

    This website with useless information.. you try to search parts and it does nothing.. worthless

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  85. Very slow service

    • (1)
      Overall Rating

    The shipping took an unbelievable amount of time, there’s no way to track the orders and it was so expensive to just ship the product to me, a waste of money.

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  86. Worst experience

    • (1)
      Overall Rating

    It comes up with message (fail to register). Can’t log in, always giving an error message or failed to log in message.

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  87. poor quality

    • (2)
      Overall Rating

    the quality of the product is not great and the items i ordered were delivered after a long time, i had to keep calling them to follow up as they do not do it on their own.

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  88. Infuriating!!

    • (1)
      Overall Rating

    I tried out Owly to buy a couple of accessories for my car and they did not have most of them on their website. Even after i found a couple of them they never arrived and i never even received a refund.

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  89. Lost all of my money!!!

    • (1)
      Overall Rating

    I lost all of my money completely when I had ordered a few pieces and owly soho is not refunding the false order. They also take a long time to deliver and provide no clarity whatsoever.

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  90. Bad customer service

    • (1)
      Overall Rating

    The parts i ordered 3 weeks ago have still not been delivered, i tried contacting them multiple times before they answered and she told me to wait for another week and hung up on me.

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  91. Parts Missing

    • (2)
      Overall Rating

    Not just missing some cars, it’s missing complete manufacturers. Doesn’t give all versions of each model. Very poor website…

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  92. Unreliable!

    • (1)
      Overall Rating

    A big no to their service
    Non-qualified and unskilled staff

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  93. Bad experience

    • (1)
      Overall Rating

    They took a really long time to respond to me, and ive been waiting for my order for a really long time, no response from them yet, i demanded for a refund and they were just rude.

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  94. Risky

    • (1)
      Overall Rating

    I had ordered many items from here but the quality is so bad, the products do not seem durable, and they are not up to the standard for automotive parts, it is risky to purchase from here

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  95. Late delivery of product

    • (2)
      Overall Rating

    The parts I ordered have still not arrived, its been 2 weeks no reponse from the customer service, I am not happy with this company.

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  96. Not consumer friendly

    • (2)
      Overall Rating

    I did not recieve the parts that i had ordered instead received something else and when i had inquired about it, they said it is not possible to exchange now.

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  97. Website is not updated

    • (1)
      Overall Rating

    the website’s search engine doesn’t work and doesn’t bring relevant results, it took me a long time to find the product I wanted and once I placed my order, they sent me a mail saying it is not available such bad service.

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  98. Just links

    • (2)
      Overall Rating

    Joining to website only and very very very advertisement…..Just links the store’s web page. This is a complete waste of time.

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  99. Very deceived!!!

    • (1)
      Overall Rating

    You will be asked so much about the product and they will not even provide it to you on time. Due to their negligence, my automobile fix was so delayed. Very deceived

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  100. Bad experience

    • (2)
      Overall Rating

    The website doesn’t have enough information and my card kept getting declined, it is so disappointing

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  101. Couldn't find the parts!!

    • (1)
      Overall Rating

    They lack most parts that you enquire about. Everything appears to be very high priced and once they get the payment the delivery is a real hassle.

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  102. Unorganized!

    • (2)
      Overall Rating

    I have received items very different from those I had ordered! Very unorganized team!

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  103. Dangerous

    • (2)
      Overall Rating

    The quality of the product is not good, the website is also dangerous to work with, Do not trust these people

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  104. difficult find the parts

    • (1)
      Overall Rating

    Very difficult find the parts you need at a location that is close to yours. It’s even harder to try and get parts to ship to your location. The store’s are wonderful but their website leave a lot to be desired.

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  105. Fraud

    • (1)
      Overall Rating

    They sent wrong items then harassing customer for refund, by repeatedly asking for invoice, pictures and other things..

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  106. Very unprofessional

    • (2)
      Overall Rating

    Very unprofessional service had to call them up to six times till they finally answered me and told me about things, The quality of the material is not standardized and i am not happy with the experience i had to go through with them.

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  107. Can't place orders

    • (1)
      Overall Rating

    Can’t place orders within the website, an error occurs after I input shipping address and Called customer support and they weren’t able to fix it.

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  108. deletes the previous item

    • (1)
      Overall Rating

    Every time an item is added to the cart it deletes the previous item. Constantly removes items from the basket while trying to compile the order. Super frustrating and annoying.

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  109. Doesn't work

    • (1)
      Overall Rating

    Doesn’t work, gets an error with every search. Webpage not available!!!ERR_FILE_NOT_FOUND

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  110. Inaccessible!

    • (1)
      Overall Rating

    I want to get my auto accessories, but they do not respond, do not take calls, or don’t react on their website. They’re not accessible.

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  111. Big scam!

    • (1)
      Overall Rating

    The last place to properly search for and order automotive parts. I ordered a few parts for my car and they never arrived. When i contacted the customer service they said they have zero idea about my order. Im outraged

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  112. Bad quality

    • (2)
      Overall Rating

    The items I ordered got delivered very very late, the customer service was not accomodating and I was very distressed after the entire experience, I was not highly satisfied with the quality of products too

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  113. Difficult to Find

    • (1)
      Overall Rating

    This isn’t very user friendly, it’s difficult find the parts you need at a location that is close to yours. It’s even harder to try and get parts to ship to your location.

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  114. Very bad service

    • (1)
      Overall Rating

    The parts i had ordered arrived so late, they were not upto the quality and mark that i wanted and their customer service is horrible they werent ready to accept the return of the product.

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  115. Really disappointing

    • (2)
      Overall Rating

    They did not worry about giving me the appropriate item, nor did they help me exchange anything. The services they offer are really disappointing.

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  116. Please don't buy

    • (1)
      Overall Rating

    Very hopeless app. I have ordered on April and paid full amount in advance. But after that they are neither responding back nor returning my amount even after so many messages on mail and WhatsApp. Plz don’t buy anything from this site or don’t pay in advance…I fixed my car complain at local shop itself…

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  117. Unprofessional

    • (1)
      Overall Rating

    I ordered a motor from them and they are very unprofessional, and the order got delivered very very late, They were not accommodating. I would not recommend it.

    Did you find this review helpful? Yes No

  118. server is slow

    • (1)
      Overall Rating

    Their server is slow. The search engine doesn’t bring back relevant results. After adding items to the cart, the cart doesn’t suggest relevant items. For instance, if you’re doing brakes, it doesn’t suggest brakkleen chemical. Rebate listed on opening page can’t be found anywhere on websites so that you can apply. And lastly, the vehicle options are incomplete. Such as for my Toyota Tacoma it does not list the SR5 model or S Runner

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  119. Bad quality

    • (1)
      Overall Rating

    I ordered some motor parts for my car, the durability of the product is so bad, service was bad and they were not ready to communicate with me.

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  120. Undelivered products!

    • (1)
      Overall Rating

    Really couldn’t find the parts i needed to and i ordered a few accessories which has not yet been delivered. Had a very unpleasant interaction with the customer care employee who refused to help me

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  121. Negligent

    • (2)
      Overall Rating

    They’re going to ask for so many specifics about the product and not even get it to you on time. Due to their negligence, my automobile fix was delayed so long. 

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  122. Does not cover basic cars

    • (1)
      Overall Rating

    Useless Website!!! Can’t even Search…Doesn’t even recognize Alfa Romeo as a make and Does not cover basic cars …Would not find ford mondeo which is a common car didn’t even get to input part….

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  123. Less products

    • (1)
      Overall Rating

    Need a way to short according to vehicle and brand…Also products are very less…Not a single thing I want is here.

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  124. Do not trust

    • (1)
      Overall Rating

    I havent even recieved my order yet, they do not respond to my messages, the customer service is horrible, do not trust them.

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  125. Keeps logging me out

    • (1)
      Overall Rating

    Keeps logging me out, I want the shipping but try to add anything to the basket and it never goes in. I tried to add 10+ items for 2 different cars and nothing works.

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  126. Web page unavailable

    • (1)
      Overall Rating

    Web page unavailable after opening way too much, sometimes can’t get it to load up or crashes right after selecting vehicle. Always say internet error if lock phone then open back up to the websites.

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  127. Doesn't have all the makes and models.

    • (1)
      Overall Rating

    No matter the year of vehicle I enter “No match is found”…Can’t entire car details. Can’t even put the year of car in and then enter the other detail because it won’t accept any year I put in.

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  128. Completely disappointed

    • (1)
      Overall Rating

    Completely disappointed!!! Worst app and customer support. Fraudulent. I selected one item to get ordered. When I was proceeding for payment the app ordered something else. Somehow I was connected to support. I provided them information they canceled the order and status was refunded as shown by them. But actually I never got my refund. I provided them proofs for transaction of order from my bank. The support is saying I was never charged for that item. Wow what a Perfect scamster!!

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  129. Worst

    • (1)
      Overall Rating

    Don’t waste your time with this websites!!! can’t find my parts nor identify parts…Whenever I search a car part, 90% of the time it doesn’t work…

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  130. Bad quality

    • (1)
      Overall Rating

    I ordered a part for my car and it was cheap, but it wasnt a new item.

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  131. Does not function properly!!

    • (1)
      Overall Rating

    Owly soho is the worst place one could try to buy parts from. Very under established and a very big hassle to actually get the product delivered. Really bad customer service and you’re lucky if the product delivered is the right one.

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  132. Frustrating!!

    • (1)
      Overall Rating

    About three weeks ago, I ordered an item, which said I’d receive it within a week. I’ve been calling customer service for two whole weeks, and I have always been put on hold. I cant even cancel the order and receive a refund as the website says the items have been shipped already.

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  133. misleading

    • (1)
      Overall Rating

    A lot of fake information about the products, Nothing even makes sense, do not recommend

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  134. no response

    • (1)
      Overall Rating

    Checkout problem, not able to purchase a single product and also no response from customer service.

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  135. scam websites

    • (1)
      Overall Rating

    Totally spammy website. Sends tons of emails to me and I have never purchased a damn thing!!!! 100% Scam….

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  136. bad experience ever

    • (1)
      Overall Rating

    Absolute waste of time and Money!!!!when I searched for Opel as key word since part name search didn’t show anything. Disappointing!

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  137. Frustrating app

    • (1)
      Overall Rating

    Can’t retrieve prices. It’s been ages since your online quote service has been down…App is very frustrating to use.

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  138. Immaculate waste of time

    • (1)
      Overall Rating

    If you want a part for your car and want it fast they are not the solution. This website does not help you in any way but only makes you go behind them for days and weeks on end to get your product delivered.

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  139. Worst experience

    • (1)
      Overall Rating

    I am not at all able to place an order here.. Worst app till date ….Not able to add my shipping address

    Did you find this review helpful? Yes No

  140. Too long to process!

    • (1)
      Overall Rating

    It took them weeks to process my application and then did not bother to supply the parts I had ordered with the right quality.

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  141. Wrong parts delivered!!

    • (1)
      Overall Rating

    Totally ripped me off when i ordered a couple of parts by sending me the wrong order not refunding. They just loot you of your money. Also they take a long time to deliver and does not provide any sort of clarity.

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  142. Awful customer care!

    • (1)
      Overall Rating

     I ordered brake pads but didn’t get them. I’ve been trying to contact the seller but they said they’re not going to take responsibility. This is the first time I complain about any shop online and it’s because of the awful customer service.

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  143. Garbage

    • (1)
      Overall Rating

    Garbage!!!The app doesn’t do anything other than list online car part websites. There is no search function, and definitely no comparison of stock between suppliers. Seems like a pointless app to me.

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  144. absolutely useless

    • (1)
      Overall Rating

    This company is absolutely useless, supplied wrong goods twice. Do not use them, you will regret it. Would be better if instead of keep changing discount offers, they just offered best prices all the time.

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  145. Deliberate scam!!

    • (1)
      Overall Rating

    I placed an order 2 weeks ago and my product has still not arrived. I tried to get a refund but they kept telling me my order was on the way and went unresponsive after. Save your money people

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  146. Not genuine

    • (1)
      Overall Rating

    The products don’t seem genuine and the customer service is bad.

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  147. Garbage

    • (1)
      Overall Rating

    Garbage!!!Don’t buy anything here, trust me. I declined the order because it was a month late. I’m still waiting for a refund for three months because it’s not a “priority”. an order I didn’t touch. unprofessional, there are all kinds of excuses.

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  148. bad delivery

    • (1)
      Overall Rating

    delivery is very poor. I ordered parts 6 days ago and still haven’t received them. For that length of time waiting its easier to spend slightly more and get parts same day from a local supplier

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  149. Not worth it

    • (1)
      Overall Rating

    After ordering a package found out that they’re not even available and don’t know if I’ll even get what I ordered. I’m sure that I’ll use a reputable firm next time I order items.

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  150. Useless

    • (1)
      Overall Rating

    Its Useless!!!This app links to websites, if I wanted to go to websites I would stick to a web browser. This is pure rubbish!! What a Waste of resources!! Someone else might think otherwise, this is just my opinion. The app does nothing. It’s just links to some websites.

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  151. Sluggish

    • (1)
      Overall Rating

    I’ve purchased engine parts and accessories from this place. Their service is very unprofessional and sluggish. I have not even gotten a response from them yet even though I have sent tons of calls, texts, and emails.

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  152. Betrayal

    • (1)
      Overall Rating

    It took me weeks to process my request and they didn’t worry about providing the parts I ordered in a good condition. I had to wait longer for exchange and no progress even then. I eventually had to request reimbursement.

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  153. Pathetic service

    • (1)
      Overall Rating

    Cannot be trusted. When parts were ordered they sent wrong parts in the first case inspite of confirming before ordering. Then when it comes to replace the product was a real challenge to contact the customer service team as no one responds back to you. In the end you land up with wrong parts even after paying for return of product. I wonder if they continue to do business like this, no customer or client can trust them. Pathetic service….

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  154. Delivery man was so rude

    • (1)
      Overall Rating

    Our package arrived a week later than expected and we had no response from the entire team the whole time. We just asked the delivery man too and he was blatantly ignoring us and was very rude. Overall a very bad experience.

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  155. Defective product

    • (1)
      Overall Rating

    I bought a auto part from them for my car. It was very cheap when compared to other websites. Only after i received the product i found it was not a new one and it was all scratchy that’s the reason for low cost. Highly disappointed with there sevice and there is no returns as well

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  156. Delivery took too long and bad customer service

    • (2)
      Overall Rating

    I had ordered an item around three weeks back and it said that I would receive it within a week. I waited for two whole weeks before I contacted customer care and I was put on hold forever. I cant even cancel the order and get a refund because the site says that the items have already been shipped.

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  157. No sale voucher

    • (1)
      Overall Rating

    OWLY SOHO provides some sale vouchers on some accessories for specific types of cars. I purchased two pieces of accessories for my car. When I checked out, I find that the sale isn’t applied. I tried more than once but with the same result.

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  158. Poor Delivery

    • (2)
      Overall Rating

    I have placed an order of Night Breaker Halogen Bulbs lights, and I told them that I need this on an urgent basis they agreed, but I got delivery after 6 six days, as they said they will take 48 hours maximum.

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    • Not worthy

      • (1)
        Overall Rating

      Dont buy anything from OWLY SOHO because you will suffer later and they dont have a refund policy. They dont sell genuine parts and have a poor customer support. Beware brothers and sisters.

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  159. Pay more!

    • (1)
      Overall Rating

    I placed an order for some accessories for my new car. I checked out as I wanted to pay in cash. The amount was stated on the website but when the order came, the delivery guy asked for more amount of money than stated on the checkout page on their website!! Deceiving.

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  160. Different accessories delivered

    • (1)
      Overall Rating

    I received totally different accessories than the ones I ordered! Actually, I received accessories for a different car. The team is absent-minded!!

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  161. Highly Disappointed with them

    • (2)
      Overall Rating

    They took a long delivery time to deliver a product at the time of purchase I had told them that I want the accessories on urgent basis so I paid an extra amount for immediate delivery they said they will deliver within 24 hours, and normal time 5-7 days I got my purchase after 4 days. Highly disappointing.

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  162. Refund took so long time

    • (1)
      Overall Rating

    I requested a refund for the accessories I’ve got to my car from two weeks ago as I found that they’re of poor quality than expected. No one comes to pick them up until now!

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  163. Not Trustworthy

    • (2)
      Overall Rating

    I had ordered a thermostat from their website and they mentioned there that they will refund under certain conditions. when I received the product that was not of my requirement, I asked them to replace it first they said the product is not available with them and for refund they refused.

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  164. Primary website

    • (1)
      Overall Rating

    This website is totally unprofessional. I didn’t understand most of the features of the accessories provided on the website as there was a lot of misinformation. Very primary website!

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  165. High prices for the accessories

    • (1)
      Overall Rating

    I wanted to purchase some accessories for my car but I found that their prices are so high. I saw the same accessories in a shop beside my home but at a lower price than this one provided on the OWLY SOHO website.

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  166. Inaccessible

    • (2)
      Overall Rating

    They are not accessible, I want to purchase accessories for my car, but they are unresponsive, not attending calls nor are they responding through their website.

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  167. Unreachable

    • (2)
      Overall Rating

    I am trying to reach them for two weeks, I want to place an order of accessories for my car, but not reach them, they are not available at their customer service number, nor responding via the website!

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  168. Not cooperative

    • (2)
      Overall Rating

    They are not cooperative enough, I placed an order with them, and the product I received was not what I had ordered, when I ask to replace they get unresponsive!

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  169. No proper description of the product available

    • (2)
      Overall Rating

    The proper description of the item was not available on the website, second, their prices are higher than other companies. Not worth it to buy accessories from here.

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  170. Non-refundable

    • (1)
      Overall Rating

    I got one light bulb for my father’s car as I heard about the products of this company and how they’re good. Unfortunately, the order arrived but I wanted to return it as my father bought one already without me knowing. I contacted the company but they told me that there’s no refund! Totally opposite to what they’re claiming on their website.

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  171. Low quality products than expected

    • (2)
      Overall Rating

    How can such a company sell a product like this? I ordered two light bulbs for my car, but disappointingly when I tried them with my car, just three days and it turned off by itself! I tried to contact the company but with no response.

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  172. Damaged item

    • (1)
      Overall Rating

    Not sure if the item delivered was opened by another customer or even by the driver or so. My order arrived early but all of it was damaged! The package even was opened when the driver delivered it to me, and when I asked him, he told me to return it to the company as it’s not his issue! Very unprofessional.

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  173. Disappointing

    • (1)
      Overall Rating

    I have purchased accessories for my car, they took a long delivery time like more than 10 days which is really not good, and when I opened the box product was broken from one side. I claim for exchange or refund, no one came. It’s been a week.

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  174. Just Avoid

    • (1)
      Overall Rating

    Owly Soho website is not user-friendly and when I go to the buy option it stuck on the buyer’s information page, I tried 3 to 4 times but couldn’t reach them. Highly frustrating.

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  175. Low quality packaging

    • (1)
      Overall Rating

    The packaging was not as described in the item specifications panel. I found the box opened and having a small adhesive tape. Not sure if someone used to open this box and if yes why though?

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  176. long time delivery

    • (2)
      Overall Rating

    Spare parts took 2 more extra weeks than aligned through the confirmation e-mail. I tried to contact the seller without any replies from his side even for more than 1 week. When he replied, he could not support!

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  177. Parts are not genuine

    • (1)
      Overall Rating

    I purchased for my car 4 spark plugs which was had a description that can be used on passat. After receiving the parts, my technician told me that they are not compatible on my car which is the same type as per description.

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  178. Useless

    • (1)
      Overall Rating

    Please just find yourself a better Automative parts provider near your place. They will ask you for so many details regarding the product and you will not even deliver it to you on time. My car fixing has been delayed so much because of their irresponsibility. Very disappointed.

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  179. Useless

    • (1)
      Overall Rating

    My car had this broken mirror for so long and I have not been able to reach them to fix it. They claim that they have a good customer service but in reality they will not exchanged or replace the products on time. Better to avoid such scams.

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  180. Would not recommend

    • (1)
      Overall Rating

    I had to stop by the store last week to pick up my own accessories for my vehicles because they weren’t delivering mine for so long . Its totally not worth the wait or the money and the customer service is terrible as well .

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  181. Do not recommend

    • (1)
      Overall Rating

    I ordered a product from owlysoho a long time ago and it came broken . I am very infuriated . I wanted to give them formal complaint for their terrible services but they have no ways of reaching back to them . Utterly disgusted .

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  182. Online scam

    • (1)
      Overall Rating

    I gave them the brand and model number for the products a long while ago and I have to yet receive the products so i went and purchases it from another store . This is just another online scam .

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  183. Not worth it

    • (1)
      Overall Rating

    They didn’t bother to give me the right product and they didn’t help with the exchange or anything either . Very disappointed with the services they offer .

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  184. SCAMMER

    • (1)
      Overall Rating

    Scammer! I purchased one of their products last 1st of February but until now I still didn’t get the product yet. I requested to cancel my order but they told me that it’s not possible anymore since they already sent the package. How come they sent it when I’m not receiving any package at all. Terrible!

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  185. Poor Quality

    • (1)
      Overall Rating

    I purchased one of their accessories for my car and I had it for a month only but now it’s not compatible anymore. I can no longer use it. My gosh! what a poor quality.

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  186. Slow

    • (1)
      Overall Rating

    The site is not cooperating. Every time I checked their products the page keeps on freezing. It’s not really convenient for everyone.

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  187. Cannot be trusted!

    • (1)
      Overall Rating

    Me and my husband just bought one of their accessories but we never expected that it’s way different than the photos. We felt cheated! Lesson learned, not to easily trust on what you can see on the photos.

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  188. Not Affordable

    • (1)
      Overall Rating

    Their Automotive parts and Accessories are high value. I didn’t continue to order because of the high prices. I will surely look for the affordable one.

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  189. Not Supportive

    • (1)
      Overall Rating

    I asked help to their support to order some accessories online but she didn’t assist me she just told me to follow the process. I don’t think I can trust them, they are not supportive to their customers.

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  190. Not Budget Friendly

    • (1)
      Overall Rating

    The prices are quite high. This is not budget friendly.

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  191. Unknowledgeable

    • (1)
      Overall Rating

    This is not helping me, they don’t know how to manage their customers/clients well. I don’t deserve this kind of treatment.

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  192. Inadvisable

    • (1)
      Overall Rating

    The quality of their products are not good. Most of their products are expensive too compared to other online shops. It’s not advisable.

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  193. Poor

    • (1)
      Overall Rating

    I do not recommend using this service, they do not fulfill the promises they make. They are difficult to reach and their employees are not approachable. I would not use their service again.

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  194. Not recommended

    • (1)
      Overall Rating

    I do not recommend them, the company has very low quality customer service. My time was wasted, I do not recommend using their service as they are not professional.

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  195. Horrendous

    • (1)
      Overall Rating

    I ordered brake pads from this store but did not receive them. I tried to reach out to the seller but they said that they will not be responsible. This is the first time I have ever complained online about any store and it’s because of the horrendous customer service.

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  196. Mistake

    • (1)
      Overall Rating

    Ordered a set come to find out these are not even in stock and have no idea when I will even get them.. Next time I will be sure to use a more reputable company when ordering parts.

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  197. Hassle

    • (1)
      Overall Rating

    Ordered accessories but didn’t come woth the full set. I’ll get my refund from you. Too much hassle!

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  198. Too slow

    • (1)
      Overall Rating

    Please improve your shipment it’s too slow and it cost too much!

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  199. Too much

    • (1)
      Overall Rating

    Not a wise choice to buy motor accessories cheap quality and yet they are selling them at high price. Don’t waste your time.

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  200. Unprofessional and Rude

    • (1)
      Overall Rating

    Quite rude to their customers if asked them the prices they answered in an irritated tone.

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  201. Unprofessionals

    • (1)
      Overall Rating

    They are hard to reach. I want to purchase some of their items but no one answered my inquiries.

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  202. Very low

    • (1)
      Overall Rating

    The items they are selling are low quality, took forever to ship, and also the prices are high. Not recommended.

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  203. Cant be trusted

    • (1)
      Overall Rating

    They cannot be trusted with their service. Shipping is took too long to processand thr quality lf their products is very bad. Would’t recommend this.

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  204. extremely horrible

    • (1)
      Overall Rating

    they took so long to process my order and didnt even give me a quality. The refund process was so exhaustive i am determined to never work with them again.

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  205. horirble experience

    • (1)
      Overall Rating

    1) request was slow
    2)delivery was three months late
    3) clothing quality was horrible
    4) i wanted to return but customer service is horrible

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  206. Irresponsible and unresponsive.

    • (1)
      Overall Rating

    They didnt even bother to send me the correct parts i asked for. the exchange took forever and the staff was super unresponsive.

    Did you find this review helpful? Yes No

  207. Very bad quality

    • (1)
      Overall Rating

    I bought spark plugs and when it arrived they were all damaged. I contact them and told me I will get my refund but they disappear.

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  208. Low rate and fake

    • (1)
      Overall Rating

    The quality of their motor parts are fake and yet the pricing is high not worth the money.

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  209. Bad quality

    • (1)
      Overall Rating

    I purchased spark plugs and the quality is so poor that it’s easy to break. Their service is also bad they are unresponsive to my messages and didnt want to cooperate at all.

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  210. Worst service

    • (1)
      Overall Rating

    Worst service specially the staffs are not cooperative with their customers. They ship really slow

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  211. Poor service!

    • (1)
      Overall Rating

    I bought my motor parts and accessories at this store and their service is really poor. I message them how many times but I didnt get an answer from them not even once. Very unprofessional and their service is slow. Im nlt recommending this one.

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  212. Deceiving and rude

    • (1)
      Overall Rating

    They took weeks to process my request and then didn’t bother to deliver a good quality of the parts i had ordered. I had to wait more to get an exchange and even then no progress. I had to finally demand refund and the staff was SO RUDE about it. RIDICULOUS.

    Did you find this review helpful? Yes No

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