Dangerous

OWLY SOHO – Automotive parts and accessories

Based in Austria, owly-soho has been an eBay member since 05 Oct, 2015

Summary

Name: OWLY SOHO

Description: Based in Austria, owly-soho has been an eBay member since 05 Oct, 2015

eBay.co.uk/usr/owly-soho

User Review
  • Overall Rating
    Sending
Comments Rating 1.16 (55 reviews)
Overall
0.5

Visitor Reviews

We’re using a strong combination of dedicated people and smart technology to protect our platform. Our customized fraud detection software automatically detects suspicious reviews and removes fakes.

Tags:

55 Comments
  1. Poor Delivery

    • (2)
      Overall Rating

    I have placed an order of Night Breaker Halogen Bulbs lights, and I told them that I need this on an urgent basis they agreed, but I got delivery after 6 six days, as they said they will take 48 hours maximum.

    Did you find this review helpful? Yes No

  2. Pay more!

    • (1)
      Overall Rating

    I placed an order for some accessories for my new car. I checked out as I wanted to pay in cash. The amount was stated on the website but when the order came, the delivery guy asked for more amount of money than stated on the checkout page on their website!! Deceiving.

    Did you find this review helpful? Yes No

  3. Different accessories delivered

    • (1)
      Overall Rating

    I received totally different accessories than the ones I ordered! Actually, I received accessories for a different car. The team is absent-minded!!

    Did you find this review helpful? Yes No

  4. Highly Disappointed with them

    • (2)
      Overall Rating

    They took a long delivery time to deliver a product at the time of purchase I had told them that I want the accessories on urgent basis so I paid an extra amount for immediate delivery they said they will deliver within 24 hours, and normal time 5-7 days I got my purchase after 4 days. Highly disappointing.

    Did you find this review helpful? Yes No

  5. Refund took so long time

    • (1)
      Overall Rating

    I requested a refund for the accessories I’ve got to my car from two weeks ago as I found that they’re of poor quality than expected. No one comes to pick them up until now!

    Did you find this review helpful? Yes No

  6. Not Trustworthy

    • (2)
      Overall Rating

    I had ordered a thermostat from their website and they mentioned there that they will refund under certain conditions. when I received the product that was not of my requirement, I asked them to replace it first they said the product is not available with them and for refund they refused.

    Did you find this review helpful? Yes No

  7. Primary website

    • (1)
      Overall Rating

    This website is totally unprofessional. I didn’t understand most of the features of the accessories provided on the website as there was a lot of misinformation. Very primary website!

    Did you find this review helpful? Yes No

  8. High prices for the accessories

    • (1)
      Overall Rating

    I wanted to purchase some accessories for my car but I found that their prices are so high. I saw the same accessories in a shop beside my home but at a lower price than this one provided on the OWLY SOHO website.

    Did you find this review helpful? Yes No

  9. Inaccessible

    • (2)
      Overall Rating

    They are not accessible, I want to purchase accessories for my car, but they are unresponsive, not attending calls nor are they responding through their website.

    Did you find this review helpful? Yes No

  10. Unreachable

    • (2)
      Overall Rating

    I am trying to reach them for two weeks, I want to place an order of accessories for my car, but not reach them, they are not available at their customer service number, nor responding via the website!

    Did you find this review helpful? Yes No

  11. Not cooperative

    • (2)
      Overall Rating

    They are not cooperative enough, I placed an order with them, and the product I received was not what I had ordered, when I ask to replace they get unresponsive!

    Did you find this review helpful? Yes No

  12. No proper description of the product available

    • (2)
      Overall Rating

    The proper description of the item was not available on the website, second, their prices are higher than other companies. Not worth it to buy accessories from here.

    Did you find this review helpful? Yes No

  13. Non-refundable

    • (1)
      Overall Rating

    I got one light bulb for my father’s car as I heard about the products of this company and how they’re good. Unfortunately, the order arrived but I wanted to return it as my father bought one already without me knowing. I contacted the company but they told me that there’s no refund! Totally opposite to what they’re claiming on their website.

    Did you find this review helpful? Yes No

  14. Low quality products than expected

    • (2)
      Overall Rating

    How can such a company sell a product like this? I ordered two light bulbs for my car, but disappointingly when I tried them with my car, just three days and it turned off by itself! I tried to contact the company but with no response.

    Did you find this review helpful? Yes No

  15. Damaged item

    • (1)
      Overall Rating

    Not sure if the item delivered was opened by another customer or even by the driver or so. My order arrived early but all of it was damaged! The package even was opened when the driver delivered it to me, and when I asked him, he told me to return it to the company as it’s not his issue! Very unprofessional.

    Did you find this review helpful? Yes No

  16. Disappointing

    • (1)
      Overall Rating

    I have purchased accessories for my car, they took a long delivery time like more than 10 days which is really not good, and when I opened the box product was broken from one side. I claim for exchange or refund, no one came. It’s been a week.

    Did you find this review helpful? Yes No

  17. Just Avoid

    • (1)
      Overall Rating

    Owly Soho website is not user-friendly and when I go to the buy option it stuck on the buyer’s information page, I tried 3 to 4 times but couldn’t reach them. Highly frustrating.

    Did you find this review helpful? Yes No

  18. Low quality packaging

    • (1)
      Overall Rating

    The packaging was not as described in the item specifications panel. I found the box opened and having a small adhesive tape. Not sure if someone used to open this box and if yes why though?

    Did you find this review helpful? Yes No

  19. long time delivery

    • (2)
      Overall Rating

    Spare parts took 2 more extra weeks than aligned through the confirmation e-mail. I tried to contact the seller without any replies from his side even for more than 1 week. When he replied, he could not support!

    Did you find this review helpful? Yes No

  20. Parts are not genuine

    • (1)
      Overall Rating

    I purchased for my car 4 spark plugs which was had a description that can be used on passat. After receiving the parts, my technician told me that they are not compatible on my car which is the same type as per description.

    Did you find this review helpful? Yes No

  21. Useless

    • (1)
      Overall Rating

    Please just find yourself a better Automative parts provider near your place. They will ask you for so many details regarding the product and you will not even deliver it to you on time. My car fixing has been delayed so much because of their irresponsibility. Very disappointed.

    Did you find this review helpful? Yes No

  22. Useless

    • (1)
      Overall Rating

    My car had this broken mirror for so long and I have not been able to reach them to fix it. They claim that they have a good customer service but in reality they will not exchanged or replace the products on time. Better to avoid such scams.

    Did you find this review helpful? Yes No

  23. Would not recommend

    • (1)
      Overall Rating

    I had to stop by the store last week to pick up my own accessories for my vehicles because they weren’t delivering mine for so long . Its totally not worth the wait or the money and the customer service is terrible as well .

    Did you find this review helpful? Yes No

  24. Do not recommend

    • (1)
      Overall Rating

    I ordered a product from owlysoho a long time ago and it came broken . I am very infuriated . I wanted to give them formal complaint for their terrible services but they have no ways of reaching back to them . Utterly disgusted .

    Did you find this review helpful? Yes No

  25. Online scam

    • (1)
      Overall Rating

    I gave them the brand and model number for the products a long while ago and I have to yet receive the products so i went and purchases it from another store . This is just another online scam .

    Did you find this review helpful? Yes No

  26. Not worth it

    • (1)
      Overall Rating

    They didn’t bother to give me the right product and they didn’t help with the exchange or anything either . Very disappointed with the services they offer .

    Did you find this review helpful? Yes No

  27. SCAMMER

    • (1)
      Overall Rating

    Scammer! I purchased one of their products last 1st of February but until now I still didn’t get the product yet. I requested to cancel my order but they told me that it’s not possible anymore since they already sent the package. How come they sent it when I’m not receiving any package at all. Terrible!

    Did you find this review helpful? Yes No

  28. Poor Quality

    • (1)
      Overall Rating

    I purchased one of their accessories for my car and I had it for a month only but now it’s not compatible anymore. I can no longer use it. My gosh! what a poor quality.

    Did you find this review helpful? Yes No

  29. Slow

    • (1)
      Overall Rating

    The site is not cooperating. Every time I checked their products the page keeps on freezing. It’s not really convenient for everyone.

    Did you find this review helpful? Yes No

  30. Cannot be trusted!

    • (1)
      Overall Rating

    Me and my husband just bought one of their accessories but we never expected that it’s way different than the photos. We felt cheated! Lesson learned, not to easily trust on what you can see on the photos.

    Did you find this review helpful? Yes No

  31. Not Affordable

    • (1)
      Overall Rating

    Their Automotive parts and Accessories are high value. I didn’t continue to order because of the high prices. I will surely look for the affordable one.

    Did you find this review helpful? Yes No

  32. Not Supportive

    • (1)
      Overall Rating

    I asked help to their support to order some accessories online but she didn’t assist me she just told me to follow the process. I don’t think I can trust them, they are not supportive to their customers.

    Did you find this review helpful? Yes No

  33. Not Budget Friendly

    • (1)
      Overall Rating

    The prices are quite high. This is not budget friendly.

    Did you find this review helpful? Yes No

  34. Unknowledgeable

    • (1)
      Overall Rating

    This is not helping me, they don’t know how to manage their customers/clients well. I don’t deserve this kind of treatment.

    Did you find this review helpful? Yes No

  35. Inadvisable

    • (1)
      Overall Rating

    The quality of their products are not good. Most of their products are expensive too compared to other online shops. It’s not advisable.

    Did you find this review helpful? Yes No

  36. Poor

    • (1)
      Overall Rating

    I do not recommend using this service, they do not fulfill the promises they make. They are difficult to reach and their employees are not approachable. I would not use their service again.

    Did you find this review helpful? Yes No

  37. Not recommended

    • (1)
      Overall Rating

    I do not recommend them, the company has very low quality customer service. My time was wasted, I do not recommend using their service as they are not professional.

    Did you find this review helpful? Yes No

  38. Horrendous

    • (1)
      Overall Rating

    I ordered brake pads from this store but did not receive them. I tried to reach out to the seller but they said that they will not be responsible. This is the first time I have ever complained online about any store and it’s because of the horrendous customer service.

    Did you find this review helpful? Yes No

  39. Mistake

    • (1)
      Overall Rating

    Ordered a set come to find out these are not even in stock and have no idea when I will even get them.. Next time I will be sure to use a more reputable company when ordering parts.

    Did you find this review helpful? Yes No

  40. Hassle

    • (1)
      Overall Rating

    Ordered accessories but didn’t come woth the full set. I’ll get my refund from you. Too much hassle!

    Did you find this review helpful? Yes No

  41. Too slow

    • (1)
      Overall Rating

    Please improve your shipment it’s too slow and it cost too much!

    Did you find this review helpful? Yes No

  42. Too much

    • (1)
      Overall Rating

    Not a wise choice to buy motor accessories cheap quality and yet they are selling them at high price. Don’t waste your time.

    Did you find this review helpful? Yes No

  43. Unprofessional and Rude

    • (1)
      Overall Rating

    Quite rude to their customers if asked them the prices they answered in an irritated tone.

    Did you find this review helpful? Yes No

  44. Unprofessionals

    • (1)
      Overall Rating

    They are hard to reach. I want to purchase some of their items but no one answered my inquiries.

    Did you find this review helpful? Yes No

  45. Very low

    • (1)
      Overall Rating

    The items they are selling are low quality, took forever to ship, and also the prices are high. Not recommended.

    Did you find this review helpful? Yes No

  46. Cant be trusted

    • (1)
      Overall Rating

    They cannot be trusted with their service. Shipping is took too long to processand thr quality lf their products is very bad. Would’t recommend this.

    Did you find this review helpful? Yes No

  47. extremely horrible

    • (1)
      Overall Rating

    they took so long to process my order and didnt even give me a quality. The refund process was so exhaustive i am determined to never work with them again.

    Did you find this review helpful? Yes No

  48. horirble experience

    • (1)
      Overall Rating

    1) request was slow
    2)delivery was three months late
    3) clothing quality was horrible
    4) i wanted to return but customer service is horrible

    Did you find this review helpful? Yes No

  49. Irresponsible and unresponsive.

    • (1)
      Overall Rating

    They didnt even bother to send me the correct parts i asked for. the exchange took forever and the staff was super unresponsive.

    Did you find this review helpful? Yes No

  50. Very bad quality

    • (1)
      Overall Rating

    I bought spark plugs and when it arrived they were all damaged. I contact them and told me I will get my refund but they disappear.

    Did you find this review helpful? Yes No

  51. Low rate and fake

    • (1)
      Overall Rating

    The quality of their motor parts are fake and yet the pricing is high not worth the money.

    Did you find this review helpful? Yes No

  52. Bad quality

    • (1)
      Overall Rating

    I purchased spark plugs and the quality is so poor that it’s easy to break. Their service is also bad they are unresponsive to my messages and didnt want to cooperate at all.

    Did you find this review helpful? Yes No

  53. Worst service

    • (1)
      Overall Rating

    Worst service specially the staffs are not cooperative with their customers. They ship really slow

    Did you find this review helpful? Yes No

  54. Poor service!

    • (1)
      Overall Rating

    I bought my motor parts and accessories at this store and their service is really poor. I message them how many times but I didnt get an answer from them not even once. Very unprofessional and their service is slow. Im nlt recommending this one.

    Did you find this review helpful? Yes No

  55. Deceiving and rude

    • (1)
      Overall Rating

    They took weeks to process my request and then didn’t bother to deliver a good quality of the parts i had ordered. I had to wait more to get an exchange and even then no progress. I had to finally demand refund and the staff was SO RUDE about it. RIDICULOUS.

    Did you find this review helpful? Yes No

Leave a reply

User Review
  • Overall Rating
    Sending

TRUST.pro Reviews | Write a Review
Logo
Register New Account
Reset Password