KLM.com – Royal Dutch Airlines

KLM was established on 7 October 1919, making it the world’s oldest airline still operating under its original name. Operating out of its home base in Amsterdam, the KLM Group served its global network with a fleet of 214 aircraft in 2018, employing 33,000 people. In 2017, the KLM Group generated 10 billion euros in revenue.

Summary

Name: KLM.com

Description: KLM was established on 7 October 1919, making it the world’s oldest airline still operating under its original name. Operating out of its home base in Amsterdam, the KLM Group served its global network with a fleet of 214 aircraft in 2018, employing 33,000 people. In 2017, the KLM Group generated 10 billion euros in revenue.

klm.com

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Comments Rating 3.38 (32 reviews)
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5

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32 Comments
  1. Long time refund

    • (3)
      Overall Rating

    KLM is my favorite airline in the past 10 years, but an issue happened with me in my last vacation booking. I booked my vacation, afterward, I wanted to cancel it. The refund of the tickets took really a long time while it can only take two days maximum!

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  2. Duplicated seat

    • (1)
      Overall Rating

    I found myself and other passenger having the same seat number, flight number, and flight day!! The crew is arguing and I do not know what to say actually but it was one of my worst flights ever with KLM.

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  3. Right on target

    • (5)
      Overall Rating

    I have been using KLM airlines for two years now. To be honest, I don’t know how my trips would be that perfect without them!

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  4. Payment issue

    • (5)
      Overall Rating

    While booking a trip to Italy, the website crashed. I was at the payment step, the money was debited from my account but the KLM website shows that there was no transaction made. Just ten minutes later, I found an email from the company apologizing and saying that it was a mistake from their website and they’ll solve it. Perfect service!!

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  5. Flights are not that good

    • (3)
      Overall Rating

    I booked a flight on klm. It was my first time in booking flights in klm. Everything is all ok not that much to the grade. professional staff’s are there to handle the passengers. But flight standards is not that much as i expected. Overall its not a bad experience.

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  6. High prices

    • (2)
      Overall Rating

    I decided to go on vacation to Germany, so I searched for the prices of the flights. I found that KLM airline’s prices are higher than any other airline. Quite expensive for the flight services offered!

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  7. Delicious meals

    • (4)
      Overall Rating

    Most of the airlines have average taste meals on board. Unfortunately, KLM has the best and most delicious meals I’ve ever eaten on any airline. Perfect taste and service.

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  8. Always updated

    • (4)
      Overall Rating

    They have a very knowledgeable customer service team. As I booked a trip ticket to Rome, few days before the flight date, I found an email from KLM stating that the trip will be delayed one hour. They also called me to confirm that I’ve read the email.

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  9. Great offers

    • (5)
      Overall Rating

    This airline really offers great offers on many of their trips around the world. I love traveling so much and this is from my favorite airlines. In the last two years, I didn’t travel on any airline except KLM!

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  10. Good prices

    • (4)
      Overall Rating

    Whenever I want to book a ticket for a trip for me and my family, I always go to KLM Airlines. As their prices are good and reliable than most of other Airlines. In addition to their staff who doesn’t care about anything except customer satisfaction.

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  11. Perfect staff and amazing flight

    • (4)
      Overall Rating

    Great and very helpful team. They’re so friendly and always wanting the satisfaction of the travelers. The meals are perfect and the flight was impressive. The experience was more than perfect for me. For sure I’ll travel again on their airlines.

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  12. Reply
    Victoria rosiland March 9, 2021 at 8:15 PM

    Cost effective

    • (4)
      Overall Rating

    Flight tickets are affordable and there is slight delay in updating flight status. Safe to fly anywhere around and i travelled more than 5 times with no inconvenience.

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  13. Best

    • (4)
      Overall Rating

    One of the best Dutch Airlines that I have traveled with in my entire life. If you’re relatively new, I would totally recommend you to look into KLM. Really really comfortable journey regardless of how long your plane is. Felt very much at ease when using them.

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  14. Good journey

    • (4)
      Overall Rating

    How do you say services multiple times and have been thoroughly satisfied with their plane services. Really good stuff who will be always there to help you and give you things and reassure you when you are worried. Was very quick and comfortable journey. Would recommend.

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  15. Safe travel

    • (4)
      Overall Rating

    Their airline service is very good and very safe to travel. Every update is given to you on time. So far i have travelled 4 times. I never had any problem while travelling.

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  16. Safe

    • (3)
      Overall Rating

    Used their service only once but very good service. Very kind and helping staff and my elderly parent also felt very welcomed in the plane throughout our journey . The food quality was good too , Safe and secure journey .

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  17. Good service

    • (3)
      Overall Rating

    Traveled with KLM once but they had excellent services throughout the flight . The spacing was good and the food also was very satisfactory . The journey felt very safe and calm . I would gladly fly with them again .

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  18. Very good service

    • (4)
      Overall Rating

    Really good service. Loved the flight that I had with them . They provide good food too .

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  19. Very Slow

    • (1)
      Overall Rating

    I already booked with them and my ticket is refundable but when something came up I cancelled my flight and requested for a refund. Until now still waiting for my refund. I’ve waited for almost a month now. I’m very disappointed, they have a very slow service.

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  20. Affordable

    • (3)
      Overall Rating

    They have a lot of choices for travel and they offered an affordable rate. I’m planning to have a vacation on April and I will surely book with them.

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  21. Worst

    • (1)
      Overall Rating

    Worst Customer service! Imagine she let me waited on the line for 30 minutes because she was asking her supervisor regarding my concerns. What a crap!

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  22. Great Job!

    • (4)
      Overall Rating

    Great customer service! Thank you Ms. Supervisor for helping me and answering all my questions. I will surely recommend them to anyone!

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  23. Good Customer Service

    • (3)
      Overall Rating

    I just want to commend to the Agent who gave me detailed information about KLM. Nice services, good customer support but the travel rates are quite high for me. I’m not interested for now.

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  24. Horrible

    • (1)
      Overall Rating

    Horrible experienced. They have an ungrateful customer service. I’ve been nice to the customer support but he didn’t even appreciate me and he’s not friendly at all.

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  25. Dedicated and Knowledgeable

    • (3)
      Overall Rating

    Being the oldest airline this shows the fact that they are knowledgeable, dedicated and unshakable. I checked their services and it’s good offer. More years to come!

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  26. Excellent

    • (4)
      Overall Rating

    I had a great experience using their service however there is definitely scope for improvement. I will definitely use their service again, Great staff and customer service.

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  27. Wonderful Experience

    • (4)
      Overall Rating

    I had a great experience using their service however there is definitely scope for improvement. I will definitely use their service again, Great staff and customer service.

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  28. really nice and good price

    • (4)
      Overall Rating

    great service and they have really comfortable flights. They are really nice and have great prices and routes

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  29. Could add more flight route

    • (3)
      Overall Rating

    They have impressive flights and services and the experience flying with them was really memorable. I am glad i could take this decision with them. Althought they could add more flight routes.

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  30. Oldest but Greatest

    • (4)
      Overall Rating

    This might be an oldest airlines but they are great on attending the passengers. They serve a delicious meal and all the flight attendant there is always smiling so warm. Great people and great airline I must say.

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  31. Memorable one!

    • (4)
      Overall Rating

    Service is super friendly! they have great destination and mile rewards! the overall experience was great!

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  32. Great

    • (3)
      Overall Rating

    Great service and comfortable flights. They do not have flights to all parts of the world

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